Not receiving emails
Hi there, today we noticed we are not consistently receiving incoming email. A few test email sent from our personal accounts to Zoho mail accounts about one hour ago have not yet been received. We already experienced serious malfunctioning last Monday, causing us to loose important emails: this is a huge problem, as our clients rely on email to contact us. Please advise on how this is being corrected on your end, or if we can take any steps to correct it on ours. Thank you for your assistance. Libet
Mail not working: [SPAM-SPF] and delivery failed
Hi, I'm using Zoho for a long time. After the attack u had I started with these problems. Every mail I send, it goes with this on the header: "[SPAM-SPF]". This is if it the mail is sent, because 90% of the time I receive delivery status failed. Also it takes like 30 min to receive or send this errors. Right now Zoho for me isnt working. Please I need some help with these. Kind regards
And now... POP3 Doesn't Work
What happen with POP3 protocol? My Account in Outlook with POP3 Protocol, doesn't work.
Can Send email but not receive
Despite both my MX records pointing at zoho, I can send email, but cannot receive emails. If it helps, I am using cloudflare.
My daily per individual email Limit is 50 can someone please raise it.
Hello Zoho Administrators, I have an Online Business and I am using the Zoho mail to Forward Customers their Bills and Tracking Numbers via SMTP. The daily outgoing Zoho email limit for my Zoho Account seems to be 50. The Problem is that i need to send about 150-200 Emails every day. Could someone please raise the Limit for me or tell me what I have to do to get to around 200 Emails a day? I would really appreciate any help right now. I wish everyone a good weekend and I will monitor my Email box
Spam filtering doesnt seem to work at all.
The Spam filtering doesnt seem to work at all. I believe everything is turned on and cant understand why
TLS API Failure occurred. Error = 0x80090326
Hi Guy's, This was looking great and everything verified, so next step is to connect the account to my Outlook.com account so I can send and receive emails. Went through the credentials as provided however, I continue to receive A TLS API Failure occurred. Error = 0x80090326 each time. In my domain setup in Zoho everything is tick boxed and DKIM is all verified. Can anyone help? Thanks, Mike
spf entries
Hi dear support team, I have been trying to set the SPF entries for my mail victoria@almanatural.co. However when I set the @ on the name field, as shown in your godaddy wlakthrough, an error appears stating that only a URL is accepted (http://s29.postimg.org/g0q2ypiyf/siteground_spf_jpg.jpgl). I am not sure what could be wrong, (My hosting company is siteground... in case that might help ) Any help will be deeply appreciated. All best, Juan Pablo
host mx.zoho.com[165.254.167.50] said: 541 5.4.1 Mail rejected by destination domain
Hi, we have a blog here http://www.mybubblyzone.com that send about 10 email a day to infomybubblyzone.com . Server IP: 151.236.220.136 Server hostname: ns8-ew.ewake.it Return path: mybucomns8-ew.ewake.it From: wordpressmybubblyzone.com To: infomybubblyzone.com DKIM: ok SPF: ok I've added this email (mybucomns8-ew.ewake.it, wordpressmybubblyzone.com) on spam whitelist section, but every email come back with this bounce: <infomybubblyzone.com>: host mx.zoho.com[165.254.167.50] said: 541 5.4.1 Mail
550 relay not permitted!
I set up my e-mail address by adding a new CNAME record (cPanel). I am able to send e-mails, but not receive them. Please let me know how to fix the issue.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
hi i have an issue , one of my client mailed me some attachements and the email was bounced with the following message **************************************************************************************************************** The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Final-Recipient: rfc822; info@ichibannepal.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121, the server for the domain ichibannepal.com.)
Zoho mail not loading for a particular network
Hi Team, I am using zoho mail for the last 6 months. But for the last 1 week I am not able to load zoho mail on my browser. The problem is that I was able to get into zoho login page when I switched to another broadband connection. When I switched back to the old network, still I wasn't able to load the zoho mail. What could be the reason for it? Is it because of IP blacklisting? If so, then what I have to do rectify this? Ideas appreciated. Thank you! Regards, Vivek R.H
MX Record
I had added mx.zoho.com in my DNS for m-ad.in The same is displayed in mxtoolbox.com. find details below Pref Hostname IP Address TTL 10 mx.zoho.com 204.141.32.121 60 min Blacklist Check SMTP Test 20 mx2.zoho.com 204.141.33.55 60 min Blacklist Check SMTP Test 50 mx3.zoho.com 216.52.72.252 60 min Blacklist Check SMTP Testbut i am getting a error message saying the below The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 X mailstore1.secureserver.net
Mail Sorting/column views
Hello, Is there any possibility to make email sorting by date properly. Currently I have oldest messages on top of messages list and I'd like to have reverse - Newest first. It is strange because while messages arrive they are on top of list. But when You leave folder and go back again they are on the end... Also is there possibility to view more columns than just 2? Like size column?
Sorting email addresses
Is there a way to sort your email addresses to put them in alphabetical order?
Sorting my Mail
I like to keep my mail in ascending order (new messages at bottom), but after I sort my mails they revert back. How can I get them to remain in the order I like? Thanks.
Zoho Mail - Scroll bar issue on mouse over folder section of mail
Hi - When using Chrome (Version 56.0.2924.87 (64-bit)) in Zoho Mail and you mouse over the folder area to utilize the scroll bar the scroll bar flickers and makes it hard to use and very frustrating for my users. The issue ONLY happens within Chrome! - I have tried different computers with the same result - I read through the forums and found one email scroll bar 'bug' issue with zoho mail and chrome compatability - but the post was over 9 years ago and did not apply to the issue I am having.
Mails not reflecting in customer page
Why are mails in the Inbox and Outbox of Zoho mail not reflecting on the customer page?
I can't get Outlook POP to work, send or receive
I followed the help page directions to the letter and also read every forum post I can find. It simply will not work. What can I do to get this working? Zoho servers are rejecting both send and receive operations. I am 100% certain I'm using the correct password. Help!!!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir or Madam, Believe my account was blocked due to mailbox size. I have cleared my deleted/junk folders and refreshed the account storage but am unable to unblock my account via instructions I found in the forums. Can you please assist with this? dispatch(at)ntatrucking.com
Signatures Missing
When we compose or reply to emails, our signatures are missing.
Recover deleted email please
Hello, i need to recovery my deleted emails, please is very important Please recovery my deleted emails on 28 January to 3 Febrary Deleted from Trash, at my account, vacevedo@ingenieriasantalaura.cl Thanks toy Best Regards!
unblock my e-mail
My e-mail info@meatnews.gr have been blocked and send me this message 550 5.4.6 Mail rate exceeded limit but i cannot unblock it
I couldnt send emails
I couldn't send emails, always gets the following message : Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit Please do what is necessary
email Blocked
Dear Sir/Madame Due to our outgoing emails blocked, we are asking you to unblock the account. We have started using zoho campaigns for mass email support under your guidance. Thank you in advance The kokkinodaneio.gr team
Recover deleted email account
Hello, I accidentally deleted my account from Admin Control Panel, it's contains important emails, so I want to recover it.
IMAP access blocked, too many connections?
I can't think of what can be holding the connections open, everything I have has recently been factory reset. I can't log into my account (patrick@gadgtspot.com), so can someone help here?
Mail rate exceeded rate (again)
Hi How can I prevent my email to exceed limit? It is very inconvenient be unlock all the time. I do not spam, just normal use. naoresponda@myfiat.com.br
sent message exceeded size
Hi i sent an email and i received a message that it exceeded the autorized size soit was not sent the problem is that i can't trace that email it is not in the sent items. Is there a way to recover that email? it was super important for me i spent hours on it. Thanks Shachar
Mail sent from zoho goes to spam folder of recipient
Hi, I have set up SPF and DKIM and both tests were successful (It has been 48 hours already and the dashboard warning disappeared)). However, when I sent a mail from zoho mail to my personal adress, it goes to my spam folder. Any help will be very much appreciated. Cheers, James
Got email blocked
As a developer, I was configurating zoho smtp from my cloud server. I sent something like 15/20 email to the same address, and then got 'noreply@yumami.it' blocked. I receive this error: Error: Invalid login: 554 5.1.8 Sender Address Blocked Can you enable it again and explain why it was blocked? Thank you in advance, Giacomo
Mail account got blocked automatically as the daily outgoing mail qouta exceeded. Please enable ASAP.
Hi, My account got blocked automatically since yesterday as the daily outgoing mail size exceeded. Please enable it ASAP. Provide us more information on extending daily quota as an Admin. Thanks, Montessori united.
I am unable to configure my domain
When I try to add the domain name "Thaaiauto.lk" it says "Domain already exists." Please help.
I can't enable mailhosting
Hi, When I try to enable MailHosting, I get this message: "* This Domain is not supported or is already registered with Zoho" My domain is www.inspiraccion.com.pe it is registered??, but It's imposible, I'm the owner Please help me. Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
please help , my email info@saigonhanoiholiday.com can't send email anymore !
Error "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
please help , my email tuannv@tapbi.vn can't send email anymore !
"Account is Inactive" - please help!
My email address - jarold@gadgetmatrix.com - was working perfectly until a couple of days ago. Then all of a sudden I couldn't log in to the site. The error message is that my "Account is Inactive". I have no idea why it would be considered inactive as it is my primary personal business email account. I even couldn't log in the the support forum with an inactive account. I have created this new account just to get access to the support forums and to ask for urgent support, please. Thank you in advance.
Missing Email - Android App
Hello, everyone! Something strange happened to me. I read an email using the Zoho app, then minimized the app and returned to use my phone. After a while, I accessed the email using Chrome, but that email vanished. I there any way to recover that email? I already checked my trash folder and nothing was there. Thanks !!!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
hi my company email id is info@redhouseqatar.com n noew am getting message like .. Unable to send message;Reason:554 5.1.8 Sender Address Blocked but am not sending mail attachement morethan 200 mb. plz find one solution as, we r usding ith id as our main mail id. thx redhouse contracting Qatar +974 7766 7052 sudhi@redhouseqatar.com
Mail set-up help up
Hi, I'm trying to set-up zoho so that we can feed all our emails in. We use a single email address that is used by multiple people to address customer issues. We use a Microsoft shared exchange that is handled/provided separately from where our website is hosted and separately from our registrar. I'm just after some set-up help as I'm not sure how to approach this. Thanks
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