Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I had raised another question and is waiting moderator approval. On further analysis, we see that its below error. Looking at the forums, I see that there is some daily limit on mails and bounces. I dont think there were that many bounces or limit would have reached. Can you please help in unlocking the account and provide the status I am getting below error while trying to send emails from do-not-disturb@itparkinfo.com Unable to send message;Reason:554 5.1.8 Sender Address Blocked FYI.. when it
Email Blocked - NOT able to send emails.
Hi, This afternoon my email got blocked stating DKIM issue. I tried to fix this but was unsuccessful. Kindly please help me fix this issue. Thanks Loki
Unable to recevice emails
I have 4 domains and bought one today. I am unable to send email to any of the domains. I send email from google account to all the domains but none of them delivered to zoho email address. Domain: ayatelectronics.com ayatelectronics.in atlasdecorators.com It was working in morning but now none of them are able to receive any email on zoho. Please help.
Mail id got blocked, kindly unblock it.
Hi! Kindly unblock my email account id "piyush@hyperrealitytech.com", it says"Unable to send message;Reason:554 5.1.8 Sender Address Blocked". Kindly unblock it. With Warm Regards, Piyush
Sender Address Blocked
Hi, One of my email id "diwesh@w4consult.com" is blocked and showing reason 554 5.1.8. Sender Address Blocked. When i checked in my control panel it is showing outgoing disabled.
Please unblock account
Hello, I am suddenly unable to send email. I have no idea why. Could you please help? Thank you in advance. bellybag@gmail.com server message: 554 5.1.8 Sender Address Blocked
No se reciben correos solo salen
Tarde Buenas, Configurar mi correo con La Cuenta ceo@firmaplanee.com y ENVÍO Correo de prueba y sin fuencionan, en solitario se pueden enviar.
Moving domain to a new host
Hi I am just about to move our domain to a new host What changes do I need to make when it is transferred to the new host for our email to continue to work correctly and how long will any changes roughly take Thanks
Email account blocked
Could you unblocked the email account comercial8@solucionestubulares. We have blocked your account "comercial8@solucionestubulares.com" temporarily as a security precaution. Thanks,
outgoing mail blocked
Outgoing mail has been blocked for alerts@itzenmonitoring.com.au for almost 2 weeks. Can this block be lifted immediately, please. Thanks.
Is it possible to rename the Spam folder to Junk
Hi Guys, Is it possible to rename the "Spam" folder to "Junk" so that the "Move to Junk" feature in iOS Mail app works? Having the users manually move the message to the Spam folder is not an appropriate solution. This can be done in Office 365 with tools like MFCMapi, is it possible for MFCMapi to work with ZOHO? (just haven't had the time to try it and thought it would be best to ask the question first as you may have a better solution) Regards Ash
We are unable to receive any emails since 10th January 2016 evening. We want this issue resolved ASAP
We are unable to receive any emails since 10th January 2016 evening. We want this issue resolved ASAP. Emails are very important to us. Regards, Manfred Infotech
Inbound mail issues
Here is the logs of the postmaster: Gmail: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain h****host.com.br by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Hotmail: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. contato@h****host.com.br --- What's going
Please help 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, Please help me as well as I this error message appears in my email as well: 554 5.2.3 MailPolicy violation Error delivering to mailboxes. Can receive emails from gmail and others accounts Thanks and looking forward for your reply. Regards
Mail Policy can not be applied
I would like to apply Mail Policy to specific users. I test options like toogle Display Mail forward Settings/Attach from Cloud I don't forget to add user to apply the policy. I tried to logout/login again the intented user. but the Mail Policy is not applied. Enclosed is a screenshot to show I do select the user for the policy.
All email going to Spam.
All incoming email is going to spam even when I use my own email address? This started a few days ago. Any help is appreciated. I tried to setup DKIM. I think I did it correctly and not sure if this is related. Regardless, emails were going to spam before I made any DKIM changes. Thanks.
Can send mails but cannot receive them
I am unable to receive mails for past couple of months. Pls help in this regard
DomainKey - Authentication Problem
Hello, We cannot go beyond the authentication stage. It is just stuck and not doing anything. We followed all instructions and still not working. We appreciate any help please.
Zoho Mail : Email Outgoing Blocked
Is there a maximum amount of emails that a user can send per day on the free plan? We received the below email notification: -- Dear User, Mail Outgoing blocked. Reason :Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here.
Super Admin Account
Guys, I am unable to see which of the @foreverreceipts.com domain is the Super Admin. I am not sure if this is user error or a bug in the system as I noticed another entry where there was a bug with the same symptom.
error delivering to mailboxes
Hi Team, I'm not able to receive e-mails. Bellow you'll fid the message delivery to sender. Can you fix this? Thanks Max "Delivery to the following recipient failed permanently: max@difusorafm.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain difusorafm.com.brby mx.zohomail.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
554 5.1.8 Sender Address Blocked
My account is blocked for some reason. Can you please unblock it? This is likely related to DKIM record setup. Thank you!
My DKIM verification failed.
However, when I check it at the following link provided by Zoho, http://dkimcore.org/tools/keycheck.html, it says it's a valid record. I use Wix to host my domain. Please help, thanks.
dont understand the DMKI setup
i have followed all instructions for this important alert i getting but im unable to get it verified ?? i can still recieve emails and send but dose this mean im not recieveinbg all emails>
WTF??? 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, this is the third message here, I can't open a ticket, my account seems locked out and all the domain i own (uggeri.com) does not receive email. Always the same error: 5.2.3 MailPolicy violation Error delivering to mailboxes Olease, can you help me??? It's CRITICAL!!!! Thanks. - Max
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, I've stopped receive email just few hours ago, trying to send with another acount (iCloud) I got this error: 554 5.2.3 MailPolicy violation Error delivering to mailboxes My account is max@uggeri.com can you help me? Thanks, - Max
HELP! 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, I can't receive email ( max@uggeri.com ) , the error sending email to my address is: 5.2.3 MailPolicy violation Error delivering to mailboxes Can you please check this problem? I'm stucked and I can't do nothing! Thanks
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hello, from today we cannot receive email, if someone sends us a message, the system replies: Delivery to the following recipient failed permanently: info@taunus.it Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain taunus.it by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes ----- Original message ----- DKIM-Signature: v=1;
SMTP Error: data not accepted
Hi Team I am getting below error on my site. SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Mail rate exceeded limit. Use the link mail.zoho.com/UnblockMe to unblock SMTP code: 550 Additional SMTP info: 5.4.6 Can you please check? Seems like my account has been block. Can you please resolve ASAP? Thanks
Please unblock our account
Can you unblock our accounts? I can send but not receive emails.
Zoho mail stopped working
I have hosted domain with zoho and created mail accounts. Now after two days I am unable to send and receive emails from outside mail providers such as gmail. Whereas internally mails are working. Now I am getting message to log on DNS server, make DKIM entry... We are small startup and do not know these terminology. And I cant find any tab to configure DNS setting in zoho admin panel. We we had so technical knowledge, had we created free account with zoho? Please help me with fixing this issue.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, Can you unblock my account as well. I cannot sent emails out. I receive this message below and responded to it, but still haven't heard back anything yet Hello Murad, Greetings from Zoho Mail! On observing, our Spam processing algorithm has identified suspicious content/keywords in the emails which are being sent out using your Zoho Mail account (claims@uzautotransinc.com). Due to this reason, your Zoho Mail account is blocked from sending out emails. Zoho Mail is designed for business exchange
DKIM Record
When trying to authenticate DomainKey i receive `DomainKeys are not enabled, as the text record validation has failed. Please try again.` error. On the DNS i have added TXT record as <mykey>._domainkey.<mydomain>, with the generated text on DomainKey (removed also t=y test mode) but i still receive this error.
The email address is already registered with another account which is not a part of this organization
I am trying to add myemail@mydomain as an alias to my super admin account, but it gives me that message: The email address is already registered with another account which is not a part of this organization.
Emails show but cannot be opened
I've been unable to open any emails all day, it simply says loading for hours on end.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I am not getting any emails today, I can send them OK but not receive them. When people try to email me they get this response on the bounce back. Can you please sort this urgently as I am expecting important documents today. Mail Delivery Subsystem <mailer-daemon@googlemail.com> 10:12 AM (5 minutes ago) to me Delivery to the following recipient failed permanently: gill.harper@midkentgrowers.co.uk Technical details of permanent failure: Google tried to deliver your message, but it was rejected
URGENT HELP NEEDED INDIAN DEBIT CARD TRANSACTION
Hello, Am new to zoho, now it asked me to renew my domain.so i followed the steps, am from indian so choose debitcaard option. i entered the caard number, cvv,date and name on the card only. My balance got deducted from account without asking for PIN . domain also shows renewed. How is that possible ??? Any help will be highly appreciated.
IMAP no longer working
Hello, I didn't change anything to my configuration, but starting about 24 hours ago I am no longer able to send/receive mail via IMAP (on Mac OS 10.12.2 using Mail app). It tells me Account error: invalid credentials. I have tried changing my password via web Zoho and then entering new password in Mail app account settings, but it still tells me invalid credentials. Please help!
Deduplication gone wrong, possible to restore lost emails?
Hello, During yesterday's technical issues I tried to back up two accounts to offline folders via IMAP/Thunderbird. I noticed many duplicates and ran a deduplication add-on, and after that many (non-duplicate) messages disappeared. It is possible this add-on malfunctioned but I have used it many times and never experienced data loss. The missing messages aren't on the Trash in the webmail UI, which is where I would expect to find any deleted messages. They've just vanished. Is it possible to reset
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Team , My account has been blocked, I have to send some urgent business emails kindly unblock asap. Below is the error I am getting. email Id: narendar@recro.io Unable to send message; Reason:554 5.1.8 Sender Address Blocked Regards, Narendar
Next Page