i cant verify my domain
Hi. i cant verify my domains compraentuxtla.com.mx arquitodoshop.com.mx DNS is OK HTML is Ok http://compraentuxtla.com.mx/zohoverify/verifyforzoho.html http://arquitodoshop.com.mx/zohoverify/verifyforzoho.html Please help me
Dont received a lot of emails
Hi guys, Sometimes , my clients sent emails to me , and i dont received , they sent email to another account like gmail and i received in my account gmail , But in zoho i dont received .. There is something wrong in domain zoho can you check this thing for mee plz ? Thank Vinicius
Unable to receive email after adding MX records
Hello Support, I have created Zoho Email for new domain. Followed all the steps but still able to receive email. Although i added few hours ago (how long do it takes to propagate the changes ) domain : artfriend.net http://network-tools.com/default.asp?prog=dnsrec&host=artfriend.net Please let me know how i can resolve this issue .
Domain Verification
Can I only get help through this forum? Two emails sent to support@zohomail.com both been ignored. I have just signed up for a hosted email account with yourselves however have been unable to verify the account. I have tried CNAME, TXT and HTML with no avail each time comes back with verification failed. This has been left for over 24 hours for DNS to propagate. When trying to go back into the domain verification I continue to get this error. Also when trying to create a user account I get this
Motivo:554 5.1.8 Dirección del remitente bloqueada
Could you help me with this issue please? Thank you very much, Motivo:554 5.1.8 Dirección del remitente bloqueada
Domain bought from Zoho
I bought domain from Zoho few days ago, so it's supposed no need to 'add /verify domain' anymore. But i can't find the domain in my control panel. How to check? If i sent email to that email address with that domain i bought, it's failed with message 'No MX or A records for.......'. Please help.
Mails bouncing
Dear Sir, Please check below mail and advise why return back this mail. Thanks, With best regards, neeraj -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: Friday, September 30, 2016 12:45 PM To: sales@jamilaarts.com Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. b...................
List of IP Addresses Used by Zoho Mail within the CRM and also the New UI of Zoho Mail?
I show the IP address as 216.32.180.114. Is this correct and is this the only one being used? Thank you. Kelly
unable to unblock email account
Our user email address linda.davis@hiealbany.com was blocked for being over limit. The user has deleted emails and is now well below the limit but we cannot unblock the email. Can you please unblock asap. Thanks.
Verification Email
Dear Zoho! After adding a secondary email, Zoho sends a successful verification e-mail to the created secondary email. So far so good. Let say the secondary email created is info@xyz.com. Zoho successfully sends a verification email. Once logging into Zoho with the credentials of the secondary email, Zoho says that the email is not verified. My question is from where and how can I check the verification email since Zoho does not allow me log in. If anyone could help.....
Unable to implement DKIM
We setup DKIM as per public key delivered by ZOHO, Validation seems ok with MXTOOLBOX (3rd Party). Looks like DKIM authentication is still not working for us (corp.WhyQR.in) is the domain. Can someone help us please.
74.201.84.163 blacklisted for 2 days
Zoho's sender ip 74.201.84.163 has been blacklisted for 3 days now. We are getting the following delivery error on most of outgoing mails: INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See:http://www.sorbs.net/lookup.shtml?74.201.84.163 Can you please fix the problem the soonest possible? Regards, David
Unable to create new account
Hi, I am trying to setup all my company email accounts in Zoho. I am able to create all other user email address except for one particular user account. I added the new email address but it keeps saying user already exists. I checked and confirmed that there's no such user. I am able to create all other user names but just can't create that particular username. It's weird. I need to use the same email address as it has been used for a while and migrate from elsewhere. May I know what might be the
urgent can't receive email
Hello, please check gkidelima.org , can send email buat can't receive email from outside. everything is set, few days a go everything is ok, but today can't receive any email. already check with mxtoolbox.com, the result : Pref Hostname IP Address TTL 10 mx.zoho.com 165.254.167.50 24 hrs Blacklist Check SMTP Test 20 mx2.zoho.com 74.201.155.220 24 hrs Blacklist Check SMTP Test 50 mx3.zoho.com 74.201.155.79 24 hrs Blacklist Check SMTP Test but until now, can't receive email, please help
Cannot recieve email
Hi - i have configured my DNS settings as per the guide (go daddy) however i cannot receive emails still. my email address is info@givemevape.com pls can you check and advise. Thanks,
Unlock email account
Please, unlock my email account. My address is egmont@mika.se
Can't change mail users
When I try to modify something on my mail users, the page loads forever and never ends. How can I unlock this??? Thanks
Zoho Mail - IP Address Inclusion
Hi All, Zoho Mail (& CRM Mail Add on/ Recruit Mail add on) users, who have whitelisted the IP Address 72.5.230.103 in their POP servers for email retrieval purposes, or in their Anti Spam processors to allow email sending, please ensure that all the following IP addresses are also added to your whitelist. 74.201.84.157 and 74.201.84.158 Along with the above IP addresses, please include the host name sender1.zohomail.com in your whitelist along with the IP address range for the hostname to your
ResponseCode 421, 4.7.0 Temporarily Deferred
Dear, I am getting this error from " mailer-daemon @ mail.zoho.com " ( Mail Delivery Status Notification (Delay) ) when i send mails : ResponseCode 421, 4.7.0 Temporarily Deferred Can you see what happening please? Thanks.
Blocked email account
My email account has been blocked and i can not unblocked! I use it for business. Its urgent! Tks!
out going mail
i am unable to send emails. gez.morrall@itec2016.com can you please let me know when this will be fixed thank you
Getting INVALID_ADDRESS,ERROR_CODE:550 error
While replying to a particular customer mail im getting below error. Kindly help resolve this asap This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. eric.neilmann@take5shop.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1475176699158812.0140145798734; Thu, 29 Sep 2016 12:18:19 -0700 (PDT)
folder sharing with delegation not working
Delegation not working. our domain is cq-global.com salauddin@cq-global.com shared IMP folder with soad.rahman@cq-global.com with delegation permission. When soad replies it shows his email address in from field.
Outgoing blocked
Our account: register@9inesports.com is currently blocked for outgoing. Can you unblock it? is it a rate/limit issue? How can we prevent this from happening? This is what we are looking at: Your Outgoing has been blocked and you will be unable to send emails.
The inbox does not show the "inbox" , "sent items" , other menus in the left pane.
The mail box has got a new look and in the left pane we do not get the usual options. I need to check the sent mail and there is no option to find them or no option to locate drafts. PLEASE help. Urgent. Thanks, Ameya
This Domain is not supported or is already registered with Zoho
My domain shopgib.com gives above error. Kindly advise what should I do.
I get no email in my account
Good Morning. I created an email with directplan.com.br domain, I can send mail normally, but do not receive any mail. I put the settings according to the instructions, but I have been wrong in something. This message appears to Hot sends email: "Mail server is" directplan.com.br "unreachable for too long" If you can help, thank you. Regards, Fernando.
Cannot always receive email
We have a travel portal site which sends emails on bookings. These bookings are sent to Gmail and email addresses at Zoho. Email to Gmail is received successfully but there is no trace of emails sent to Zoho email account. Any insights what could be happening here? Thanks.
I am not able to send and receive mails from specific domain
Hello, I am not able to receive emails from specific domain. If I add the domain in whitelist, I am able to receive emails. Why is that behaviour? The other domain is hosted in bigrock. Interesting fact is another domain is hosted in bigrock but I am able to recieve mails from there.
mails not getting received on our domain spectrumudaipur.com
mails not getting received on our domain spectrumudaipur.com
mails not getting received
We are not able to receive mails at our domain spectrumudaipur.com
Combined two zoho mail accounts in one
How do I combined two zoho mail accounts? I tried adding a POP3 account under the settings (mail accounts), but It's not working. It keep giving me this note "Read Timed Out" What do I do?
My email id: tejas.d@shaligraminfotech.com has been blocked since 1 month please unblock it
I don't know what is going on as i have complained many times and also raised ticket but nobody responding or unblocking my email id. I look forward positive response Tejas
Cannot add email account because it already exists but it doesn't
Hi I cannot add an email account, every time I do so it tells me that the email id already exists but it doesnt! The email address is hd3@tld.com Please advise as that email address is no where in my account!
Unable to create a new user
Hi I am unable to create a new user for my domain, wkkoay[at]oncalled[dot]com. I tried to add new user, but it keep bring me back to first page and said that the user already exists. I am able to create a few other user email address successfully. It's not working just for this id. I also tried sending invitation link and import csv but is not working either. I found several similar problems here. But I don't think other users will use that email as secondary email. (need that user verification
no entran correos solo salen
buenas noches por favor me puede ayudar, es que no me ingresan correos a mi cuenta en zoho, solo salen correos. intento enviar desde una cuenta de hotmail y se rebotan, pero si envío desde mi cuenta de zoho a hotmail si salen. que debo hacer? gracias
IMAP configuration in iphone
Hi, I followed the instructions but it does not work propperly. The message "Can not receive mails", name or password are incorrect". We check every thing ...
Emails being deleted through smart phones
Just recently switched to Zoho mail. When setting up the account on our smart phones everything works fine except for when we delete a message off our smart phone it deletes it off the main account. We don't want that. I used the setting in the IMAP and have the button clicked for "do not automatically expunge messages". If we delete the account off our phones and reinstall it again it will work properly for a brief time and then go back to deleting messages if we delete them using our phone.
how do I add a new user to account?
I would like to add a new email address under our zoho account. How do I go about doing this? I see that there is a post about 40 minutes ago regarding the same thing, so maybe there is a block on my account as well? can you please advise asap? Thanks so much!
Email Blocked
Hello yesterday we sent an email to approx 200 customers to inform them that their horse event had been cancelled. Now our service is blocked. kslade@eventsecretary.com.au
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