Account blocked
Hi, mi acount mrivera@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Regards, Mario
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I am getting this error when I try to send the mail . Please help as soon as possible. My Mail ID: akshaya@synctag.com
Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
Goodnight Please support your soon unblocking the user. Thank you very much.
Account blocked
Hi, mi acount mrivera@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Regards Mario
Can you please provide my unique zb code?
I accidentally removed my zb code from godaddy domain Cname parameters. Please provide me with my zb code. Its urgent. My domain is ayatelectronics.com Thank you.
How to access other Zoho services directly in the new UI
Dear Zoho Team, In the previous version of the mail UI there was a vertical bar with applications links, where we could add our own applications. All users used this feature and were happy. Now it's gone. And nobody knows how to access CRM, Support, Creator, Projects. There are NO links anywhere. You have an application list at the top left, where users can click and choose app. But there are two problems: 1. Too many apps. Actually, all apps are listed, while we use 3-4, for example. That confuses
Migration tasks/notes - Zoho Mail
Hi Has anybody tried to "migrate their tasks/notes" yet? If so, successfully? When I decided to take the plunge I get the message "Please contact Zoho Support". Error or what? Just to make one thing clear: I am using Zoho MAIL and I am talking about the add-on features tasks and notes in Mail. For more than a week I have been getting the reminder in Zoho MAIL that I should migrate my tasks/notes. Re-reading the blog post / notification, however, the blog says "... When you land on task.zoho.com,
IMAP not working
Tried setting up my email client with imappro.zoho.com but its not connecting. I have ping imappro.zoho.com but its not responding at IP address 165.254.168.191
ResponseCode 421, 4.7.0 Temporarily Deferred
Hi there, I receive bounce back messages to every e-mail sent to the "@btinternet.com" domain This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 15 Jul 2016 02:42:43 -0700 from admin@swap-live.com [admin@swap-live.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <jemik@btinternet.com>, ResponseCode 421, 4.7.0 Temporarily Deferred]
SPF softfail with some mailboxes / DKIM verification failed
I hope someone can help me out. I am having SPF and DKIM verification issues. When I send an email from the main mailbox associated with my domain (@innhealth.ca) to my Gmail account, I get SPF passed: Delivered-To: m******@gmail.com
Received: by 10.79.110.76 with SMTP id j73csp193519ivc;
Sat, 17 Sep 2016 07:54:14 -0700 (PDT)
X-Received: by 10.200.38.241 with SMTP id 46mr21219454qtp.135.1474124054010;
Sat, 17 Sep 2016 07:54:14 -0700 (PDT)
Return-Path: <m******@innhealth.ca> Received:
super admin
Hello, I created a new Zoho account as I cannot login to super admin for digitalrecall.paris. I have lost the password and the super admin email address no longer exists. Could you please delete that account, super admin email address, admin@alacour.com. thanking you in advance, Trinquet
spam problem error code: 554
This is not my first problem with this report. Can you please help me solving this issue? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. XXXXXXX@XXXXXX.pt INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :O seu 74.201.84.163 é SPAM ver http://www.sorbs.net/lookup.shtml Received:from (IP_ADDRESS [XX.XX.15.XX]) by mx.zohomail.com with SMTPS id 147326634810827.541524959232675;
Account deactivated?
Hi! How can I activate my account again? Its the Admin Account. When I try to login, it says "account deactivated" The account is admin@ebertpost.us.to What can I do?
DNS PROBLEM
Hello, please l have been trying to verify my domain via CNAME, TXT and file verification, and its been telling me that l can't verify it. please check. My account email is : petmak82@hotmail.com Thanks
ResponseCode 421, 4.7.0
Hi, Many of my outbound mails don't get delivered I get the following response from Zoho. See below. Can anybody help please. Thanks Hans This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. elizabethgordon@btinternet.com, ERROR_CODE :421, ERROR_CODE :4.7.0 Temporarily Deferred Received:from macbook-air-van-hans.fritz.box (a83-162-185-55.adsl.xs4all.nl [83.162.185.55]) by mx.zohomail.com
"This Domain is not supported or is already registered with Zoho"
Hi, When I went to sign up a new account I accidently entered an old mobile number, so I couldn't complete signup. When I try to sign up again I get the error "This Domain is not supported or is already registered with Zoho". My domain is macreadierealty.com.au. Can someone please assist in clearing this out so I can sign up again? Thanks, Gareth
Zoho mail showing 2 sent messages
Using the outlook app from microsoft with zoho via exchange protocol, and using mail app on windows 10 with zoho exchange protocol, all messages are showing as being sent twice, but they are only sent once. Can this be rectified please? Thanks
This Doma in is not supported or is already registered with Zoho
Hello I am trying to register the domain www.construtoracapel.com.br but shows information * This Doma in is not supported or is already registered with Zoho I do not have access to this domain account that belongs to me. I appreciate if you can help.
CNAME Question - New User
When I create CNAME in my DNS provider' profile and set it to ZOHO Mail, would it route only emails to ZOHO or my web site as well? I have a web site on a server which works pretty well, but I need to migrate my email elsewhere - how could I do it without moving my web site anywhere from where it is now? Disclosure: I am not a web wiz :( Thanks.
Zoho Sucks!
There was an wow expression in my face when I first met Zoho. I was completely convinced with their offering and opened an account for my startup. I was so pleased because they offered all of their excellent services for free, at least as a startup founder it was really a blessing for me. I have tweeted about my satisfaction and also shared my experience with the world through Facebook and other social media channels. I spend two weeks to setup all of the services for my business. During the setup
domain to another account
Is it possible to transfer the domain to another account as? Thanks in advance.
PLEASE I NEED HELP PLEASE
Please Sir/Ma, Where can i change the default favicon icon that appears in browser icon? Please help me, i need to change. Thanks
Can send e-mail, not receiving . . . MXToolBox is saying "Reverse DNS does not match SMTP Banner"
Hello, I thought I posted this already but I don't see it anywhere. I recently configured Zoho to be my e-mail client. But it appears I can only send e-mails, not receive them. I have sent several test e-mails and they all arrived to the correct addresses. But nothing is coming to my Inbox. I followed the instructions to configure the domain in GoDaddy and then did the check in MXToolBox. I came back with no errors but one warning: "Reverse DNS does not match SMTP Banner". Is this the
Unable to send emails : mailer-daemon@mail.zoho.com
Hi , I cant send emails. Every time i try to send something i get this info: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. switzerland@trecnutrition.com INVALID_ADDRESS, ERROR_CODE :552, ERROR_CODE :5.2.2 User mailstore exceeded quota limit (-1 free, 1259728896 used, 1258291200 quota) Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1474273891278492.48219379920204;
Restore deleted account emails
Is it possible to restore a deleted account or at least get an export of the deleted users emails?
cannot forward emails to Gmail
Hi ! Why am I unable to forward my emails to Gmail ? mm@marcelmordezki.com is an email account hosted at Zoho email, and I always get the error below. Thanks ! Antonio ---------- Forwarded message ---------- From: <mailer-daemon@mail.zoho.com> Date: 2016-09-14 11:29 GMT-03:00 Subject: Mail Forward Failure To: mm@marcelmordezki.com The following message could not be forwarded to mmordezki2015@gmail.com for mm@marcelmordezki.com Technical details of the failure: 4.7.0 [74.201.154.111 15]
Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
Your help please
Unblock Account
Hi, my mail has been blocked from both sending and incoming email. I tried to unblock it myself but it did not work as expected. Could you please unblock my account? hrdrecruitment@mispharos.com Btw. why can't we unblock the account ourselves rather than having you do it? Thanks in advance!
Can't access my email for days now
I still cannot access my email, clients are writting to me, and mails are bouncing back. Is this how Zoho works, and nobody even reply? I cannot access my inbox (password does not work), "forget my email" does not work. Any thoughts? Juan Luis
Reverse DNS not
Dear people of Zoho: How can I fix this warning in our email configuration ? Test Result SMTP Banner Check Reverse DNS does not match SMTP Banner SOURCE: http://mxtoolbox.com/SuperTool.aspx?action=mx%3amarcelmordezki.com&run=toolpage# Thanks ! Antonio
i cant add domain in my account
hi. i cant add domain in my account my domain is: zentecs.com Your system show me: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported" my domain is .COM why? my user is: zentecs@soportemultimedia.net please helpme
Edit Zoho email setting
Dear support, Our client has just migrated their website to new web hosting server. And they have repointed their domain name to new web hosting server. However now they failed to send or receive any emails. Pls guide us on how to edit their zoho email setting to resolve this issue. Thanks.
how to delete secondary email
Hello, How do I delete Secondary Email of Administrator? I have used abc@xyz.com while Primary Administrator while setting up Zoho Mail.. And Now I have made other email abc1@xyz.com as Primary address. So previous email address abc@xyz.com is showing as Secondary Email address. I am not able to Delete that.. I want to delete that and add as "Alias" to other email address. How can I do that? Thanks,
Mail deleted, inbox empty! Need support ASAP
I am having a major issue right now. My inbox mail has been emptied at some point without me doing anything. It is not just my mail client, I am looking at the web interface, and all inbox email is gone! I don't see any possibility that I could inadvertently delete it. I checked my mail few hours earlier - everything was fine. I am checking it now - it is gone. Another issue, my trash email folder goes only 1 week in the past. Why the hell is that? I haven't emptied my trash folder, why can't I
export data in a .pst file
Hi, I need to have all mi email data in a .pst file to acces without conection from outlook. How can export in a .pst file??
Unable to verify domain
We tried all CNAME, TXT and HTML methods to verify our domain http://northbridgebusiness.com . But non of them worked. We have already updated all required DNS records including "MX" but we stuck at domain verification page. Please look in to this immediately. Thank You
Not able to get email
Dear Sir, We are using zoho mail in the name of shanthisystems.com one of our user kavitha@shanthi systems.com is not getting the mail from few days as because of the user as exceeded the number of invalid email id please help us on this issue 631469974
cant receive emails but can send emails?
i can send emails but cant recieve i set up all the mx correctly i verify my website done everything it told me to. hope someone can check something for me..
Mail Problem
1. Hi! Recently kinhdoanh@goldbridgevn.com have some problem, mail auto delete (i guest this because i don't find some mails from many people). Why? I'm worry about this please help me. I don't think reason is a mail storage because storage has 40% free 2. And show me how to buy additional Storage mail? Please! Thanks!
Incoming mail Problem - Outgoing working well
Dear Sir My domain Id exgratiaa.com. My Domain & Hosting server is in Godaddy.com. My Outgoing mails are working well. but incoming mail is not come. If i send a mail to ramesh@exgratiaa.com from ramesh@ebindra.com, automaticall mail's are return. kindly see this error. Mail Delivery Subsystem <mailer-daemon@googlemail.com> 5:29 PM (0 minutes ago) to me Delivery to the following recipient failed permanently: ramesh@exgratiaa.com Technical details of permanent failure: Google tried to deliver
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