Outgoing email duplicated and not received at the other end since September 5th
As per topic title, all outgoing emails are duplicated and they are not received at the other end since September 5th. No hint of any error apart from the weirdness of having multiple emails in the sent folder when actually there should be one only.
Sending email from web interface works, sending from Thunderbird via SMTP shows duplicate email
I made some sending tests today via browser and via Thunderbird client to a temporary guerrilla email address, I discovered that sending email from the zoho web interface works, while sending from Thunderbird via SMTP shows duplicate email in the sent box but no email is received at the other end. The same Thunderbird configuration worked up until today!
Forgot admin password
Hi, Unfortunately I lost the password for the admin account of my domain. I have full access to it's DNS records. Please let me what I need to do to verify my ownership and reset the password. Thank you, Pubudu Kodikara
Domain already exists
Hi, When I try to add my domain it says domain already exists. Can someone help me with this because we own the domain name and want to use the Zoho mail for or business. Thanks an greetings
Couldn't recover forgotten password
I have created a email address for my company domain postwala@makkhichoose.com I had configured auto forward to my personal email address of all emails, so I never actually login to see the mails. Now all forward mails from this id are blocked by gmail: The following message could not be forwarded to sriramelectric@gmail.com for postwala@makkhichoose.com Technical details of the failure: 4.7.0 [74.201.84.157 15] Our system has detected an unusual rate of 4.7.0 unsolicited
Persistent Problem - Slow Gmail Integration
Hi All, I have experienced this problem for more than a year and couldn't find a fix to the problem. The gmail integration I am using always receive Zoho emails in a delayed manner. The average is 30mins. I am using Pop3 to check email from Zoho. Please help！ thanks Dennis
Mail logs
Thank you for excellent (and free!) service. Is there any way to check incomming SMTP logs?
Mail Forward Failure
Hi, I've been using Zoho mail for my corporate emails for my domain www.ellaapp.co for almost 6 months now. Since the last week or so I've been getting a lot of mailer daemon errors. I have set up forwarding from zoho to gmail. Thsi was working fine and no change has been made to the configuration at all. Here's a sample of the error that I am receiving in gmail: The following message could not be forwarded to atulpandey@gmail.com for atul@ellaapp.co Technical details of the failure: 4.7.0 [74.201.84.158
mail returned - Undelivered Mail Returned to Sender
I get a error every time i send an e-mail to this address, i tested the same content to other accounts and it works fine. I checked with the owner of the e-mail and they told me they use google business app. How can we fix this issue as I have other people i need to contact that use this service. Error Message: his message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[contato@institutoinspara.org]
Outoing mail blocked
I'm sending what I'd consider to be a very normal level of emails out - maybe ten an hour - and they are being blocked because I have "too many messages". This is making my work email account completely unusable and I have had to switch to using my personal email to send work emails which is not the best. I will have to move to another email provider if this is not resolved quickly. I emailed about it and was asked to send a screenshot of the problem but have since had no reply.
Forwarding to gmail
Hello, Currently I've setup 4 accounts at zoho mail: a@site, b@site, c@site, all@site. a,b and c are forwarding their mails to gmail accounts whereas all@site is forwarding mail to a,b and c. What I'm trying to achieve is the following: all@site receives an e-mail -> it forwards it to a@site, b@site, c@site a@site receives an e-mail from all@site -> forwards it to the gmail forwarded account c@site receives an e-mail from all@site -> forwards it to the gmail forwarded account b@site receives an
Any Spam/Unspam Workarounds when using 3rd-party Email apps?
i'm loving having Zoho for using my own domain for email (now that the free Google-apps option is gone). but i also hate the current trend of browser-based web-apps' exclusivity over native applications. it is awesome that i can use Zoho Mail in my native mail app - BUT i wish it were full-featured! one particular pain-in-my-ass is in dealing with Spam - both Marking-as & UNmarking-as if false-positive. with Gmail, i've discovered that it will learn if i simply move messages in/out of the junk box
Please unlock email [Mail Fetch has also been disabled for any active POP accounts.]
Please unblock this acccount "comercial@montaggioperu.com"
Sender Address Blocked
Hello, I am unable to send or receive any email. It writes: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Could you pls assist urgently ? Regards, Greg
Outgoing mail blocked
unblock pls outgoing mail for y.malyshko@utec.info, o.rymar@utec.info, m.tkachenko@utec.info we need these adress
Attempting to Migrate Mail from Zimbra IMAP - Unable to connect to the server
When attempting to Migrate mail from our Zimbra server to Zoho we are getting the error of "Unable to connect to the server". I see that you have had to override some things from other forum posts for self signed ssl certs.
Compose Mail in Emails module not associating with Contacts module in CRM
Do you have an expected date when the CRM contacts will once again integrate into the Zoho Mail tab TO field? Am I missing an update? I don't know what changed. It worked perfectly prior to April of this year and has been a very, very difficult workaround. Is there any way I can somehow connect the two? The names and associated email addresses from my Contacts tab in the CRM used to populate in the Emails tab when composing mail. Please let me know what I can do on my end. I can't keep working
One too many login IDs
I can log into my business email using both my business email address (hosted on Zoho) and my personal email address (not). They seem to be tied together like aliases, as my personal address logs me in as if I had used my business address. My personal email address is not an email user not does it seem to appear anywhere else. I don't know if this situation is normal, but I prefer my personal email address not be associated with my business account.
Sender blocked
Hi, I can't send mail from alerts@itzenmonitoring.com.au because it is blocked. Can someone please unblock this for me?
Outgoing Mail disbaled
Hello Zoho, A user under my domain [hello(at)thengmag(dot)com] outgoing mail is disabled. Incoming mails still come through, however, I can't send outgoing mails. I noticed in the admin section that the Outgoing mails have been disabled, however when I try and enable it, I get the error message: Operation permitted for paid user(s) only. would absolutely love if this could be fixed. thank you. kind Regards
Storage space management
I have Zoho CRM Plus which doesn't include Zoho Mail but seems to need it to manage email within the CRM... - I am actually thoroughly confused about this... anyway.... Since the last update to CRM I noticed mail conversations no longer display in all areas of the CRM along side contacts and leads. I thought I should open Zoho Mail and see if the issue is there. Sure enough mail had stopped due to going over the 5GB space. It still doesn't explain everything but I should clear this up - easy right?
Error 554 5.1.8 Sender Address Blocked
Hi there, please remove the outgoing block on our mail account. The adress is: pierre-antoine@capsule-festival.com Thank you !
email Client host [74.201.84.163] blocked using dnsbl.sorbs.net
Hi, It seems the SMTP is blocked again. email Client host [74.201.84.163] blocked using dnsbl.sorbs.net Can you raise up an unblock request? Thanks.
This Domain is not supported or is already registered with Zoho
Hi There, I try to registered my domain but it said This Domain is not supported or is already registered with Zoho My Domain is jctrading[dot]com[dot]au Anyone can help?
User already exist in your org
I'm trying to create an email mailbox for my acct. ( domain eco-outfitter.com ) But I keep getting the message "User already exist in your org". I've looked through the control panel and the account I'm trying to create cannot be found anywhere. How do I resolve this issue?
This Domain is not supported or is already registered with Zoho
Hi There, I try to registered my domain but it said This Domain is not supported or is already registered with Zoho domain is: davegem.com
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Dear sir /madam, my email id is contact.vietnam@zoho.com I am unable to send emails. I am getting this error "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Thanks and regards Trung
Outgoing mail blocked
Hello One of our mail accounts info@dajump.be got blocked. The account got hacked en sent some spam out. Password has been changed now. Can u please unblock? Kind regards
I can not recreate a deleted email address
Hi, I deleted an email address daniel@thesoho.co.ke and now I can't recreate it again. I am getting the error "User Already Invited ". Kindly delete delete the email address daniel@thesoho.co.ke. Kindly assist. Thanks. Nicholas
550 Error and I just Signed up fo Zoho Mail
Hello - I just subscribed to Zoho Mail and the moment my account became active with a subscription the system began to block both my incoming and outgoing mail. This is a business account and I am not conducting any mass email campaigns so I don't know why I'm getting the error. I have spent the last 3 days trying to get everything setup correctly for Zoho to function by going in and changing cPanel and even going to my domain provider and trying to setup Zoho there. Their support team explained
Sort order of mails.
Sorting by date in the new mail. I frequently use sorting by date so I can see what our first ccontact was etc. In the old mail I could just click at the top of the column, but in the new mail this option has disappeared. How can I view a list of emails in a folder (say inbox) and change the sort order? Thanks, J.
email
I cannot receive incoming emails all of a sudden, Still able to send emails out but nothing will come in. any idea why?
how to register a custom email domain i bought from zoho?
i recently bought the domain deadgoo.com with zoho and it lets me use it for my email, but it keeps saying it isnt registered. i bought it from zoho and the list of DNS providers does not include zoho, how can i fix this?
Blocked Account - SMTP
Can you please unblock our account? register@9inesports.com The account was blocked since last week even though we didn't reach our bounce limit in the past few days Thanks
Blacklist Sorbs IP 74.201.84.163
My email this not working The E-mail server is listed as the Sorbs blacklist as link http://mxtoolbox.com/SuperTool.aspx?action=mx%3a74.201.84.163&run=toolpage Please I need a solution for some emails are returning Test E-mail https://www.mail-tester.com/web-KxdHzr
How to make an anonymous email address?
Hello, I set up a new Zoho email called AverageAmerican@zoho.com. The trouble is that I typed my real first name and last name into the entry fields. I wasn't expecting my first and last name to show up when I send an email. So, I went back and changed my first name to Average and my last name to American. Well, my real first name and last name shows up when sending an email. This should not be happening since that information has been changed. Any help from the pros? Thank you! AverageAmerican
Is email older than 1 year gone???
When I try to retrieve an email more than 1 year old the system says "loading" but it never comes up. Can I see my email that is older than 1 year?
Probelms sending emails from Windows Live Mail
Hi I set up my zoho account with Windows live mail but when I try to send an email the attached error message appears. Incoming mail works ok. Suppose the problem is with ERR USER NOT AUTHENTICATED. How can I reslove this? Many thanks Tom
Problem with payment
Since friday I'm trying to make the payment because the account changed my credit card ... without success. I've tried every way, putting both card data as the paypal ... my business is stopped because of this problem ... this is nonsense ... how do you solve a problem caused by you?
Is there a Zoho Mail API?
I see CRM has an API. But what if we wanted to create an app for Zoho Mail only? Gmail has hundreds of apps. Let me know if possible and if documentation exists. The app would be a tracking, calendar app Paul
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