Unable to add Alias Address
Hello, I can't proceed the Domain Setup this is the error "Unable to add Alias Address" Please rectify this problem Thanks
Unable to add Alias Address
Hello, It seems that I can't proceed with the Domain Setup (after inserting a TXT record verification) This is the error "Unable to add Alias Address" Please help. Thanks
Endereço do remetente bloqueado
Olá, gostaria de saber como faço o desbloqueio da conta de e-mail contato@itaquanews.com.br?
Identifying mail sent to a group
Good Afternoon I require your supportt for the following problem: I've a group email address (suppose support@step-net.it). This group forwards mail to 3 new address (user A, user B, user C)à. I would automatically insert an ID in the subject of the forwarded mail(e.g. [SUPPORT] <Original mailsubject>) to identify mails received through the mail group address from that sent directly to user A mail address (or user b OR C) Is it possible (I think yes; it's a basilar function for many mail server)
Automatically add BCC to some sender mail addresses
Good afternoon I looking for a mode to achieve a particular mode od send mail. I would send a mail with a "special" mail address (for example the group name Backup@domain.com) and I would that the server automatically add the members mails as BCC of the message (so the message is sent from backup@domain.com to one or more destination address and automatically this mail is sent via BCC to user A,B and C that are members of the backup group). Is it possible? Any Idea about this (for example using stream
Translate contents of email
Hi Zoho Team I'm deploying Zoho Mail to some of my customers with great success. But some of them complain about a feature they had on Gmail: translating the content of the email. They speak Spanish, and they do business with China. They managed to get by by using the automated translation that Google offers on Gmail from Spanish to English and back, but Zoho doesn't offer that. So that's my suggestion: implement some kind of translation system so my Spanish speaking customers can see a Spanish translation
Can not send email to group
Hello, I created a group and placed in it a number of my own personal emails to test. I am unable to send email to the group with one of my email addresses which is a "mac.com" address. I receive this from postmaster@mac.com: Your message cannot be delivered to the following recipients: Recipient address: Bulletinreview@dgsda.org Reason: Remote SMTP server has rejected address Diagnostic code: smtp;550-Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before
I see mail coming in, can't open it and then it disappears when I refresh my browser
This morning I checked my mail on Zoho.com directly; there were at least 4 unread messages that I could see but not open. When I refreshed my browser (Chrome), the messages disappeared completely! I know I saw them. The same thing happened in the last hour or so. I received an e-mail from Bluehost.com and that, too, disappeared. What is going on?
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Hi, please help with this matter. thanks in advance.
Remove ZOHO Mail Chrome Extension
How to remove ZOHO Mail Chrome Extension after installed?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Please unblock my email steven.ho@simbans.com
Subscribe to a mail group
Hello! Is there a way that I can send a link to people where they can just enter their email address and subscribe to the mail group? Rather than having to add people in manually? Mike
Zoho Mail
Hi, I am a Zoho Recruit and CRM user. I am using Mac Mail for my email and having to either bcc dropbox for all outgoing email and copy and paste for incoming mail. If I subscribe to Zoho Mail will all my email that is sent and received be also copied into the relevant lead or contact in CRM and candidates file in Recruit. In addition will I also be able to continue to email via my iPhone or Mac for the same to apply or does it work via a web mail type application. Thank you for your help. Steve
Negligent Support Issues
Zoho, I regret ever choosing to purchase my domain and email through you guys. The host is trying to publish or take my website live but is unable to access the link. I have been going back and forth with you guys now for 4 weeks. My hosting company is simply trying to publish my website and take it live. We can't because the link you keep sending me requires some password and customer number. The past 4 days my emails have gone unanswered by your support team. My next steps is to seek bring forth
So many bugs with Zoho CRM and Email! When can someone call me back?
I'm radically frustrated with this product and if someone doesn't call me back to help --- I will absolutely cancel this subscription and get another product in 2016--- the CRM has bugs, the Email takes a solid 35 mins to arrive in my inbox. Zoho docs is slow and the format is buggy -- Zoho Workspaces is complete garbage. ----- EVERYTIME I submit a "please help" request -- I get NOTHING back. Am I the only one suffering with this? I'm shocked at how unresponsive they are....
Didnt activate phone verification
Hi, I tried to create an account for www.aurthifashion.com but i didnt activate it with phone verification number. Now when I try to log in it shows invalid address and even if I want to create a new one it shows me that the domain is already registered. Please solve my issues. Thanks. Hasib.
user already exists in you org error
Hello, I get this error message "user already exists in you org" when trying to add info@wanderlustmaker.com. I checked other messages on the forum, this address isn't secondary address or group address. Can you please help? Thank you! Andreea Grosu
Need to migrate email from Zoho to another service
Hello, I'm migrating email for all our Zoho accounts to another service. I have the administrator's credentials, and am using a migration wizard provided by the new service. The new service's wizard is asking me several questions for which I have not found any answers in Zoho's support: A. What type of email server does Zoho use? Exchange 2013, or Other IMAP? Etc. B. What's the URL for the email server, and if it's an Exchange server, then what's the path to the top level? C. Is there a "Role
I get autentication error today!
No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked only when I try to send from shopping@ultraviajes.com.ar , I think I am blocked , but Why ? we only answer 10 emails today!
BLOCKED EMAIL ACCOUNT
Please unblocked email account: transportes@gcuetara.com.mx., OUTGOING BLOCKED
Delivery to the following recipient failed permanently
I'm trying to send one email hosted by Zoho Mail Service and I'm receiving the response below: Delivery to the following recipient failed permanently: flavio@promotools.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain promotools.com.br by mx-vip-02.uni5.net. [177.185.207.35]. The error that the other server returned was: 550 5.1.1 <flavio@promotools.com.br>: Recipient address rejected: User unknown
Confirmation email code
Gentlemen, good afternoon. I need to confirm the email "webmaster@priorium.com.br" but the notification e-mail with the confirmation code does not arrive in my inbox. I can not access the email inbox webmaster@priorium.com.br; DNS notes are correct; However, when I click the icon reference confirmation code (see annex), the mail does not reach me. Must confirm the email "webmaster@priorium.com.br" to delete the email "leonciodeassis@priorium.com.br" Can you help me?
Problems with phone number when registering
I have heard of Zoho as a great alternative to gmail, with superior privacy and a simple interface. I'm having some issues registering a mailbox, specifically with my German phone number. No matter what format I try to enter it in (area code +49, and without), it is deemed invalid. Any way around this? Josh
Impossible to verify my domain trying the 3 methods
Hello, I have tried all three methods to verify domain www.myminstrumentostecnicos.com and still no luck. I've confirmed that I have correctly followed the instructions given. Please help.
NOT WORKING: [AUTH] Web login required: https://support.google.com/mail/answer/78754
No matter what I've done, still unable to connect Zoho to Gmail via imap or pop and this error occurs: [AUTH] Web login required: https://support.google.com/mail/answer/78754 Since none of my other apps that are connected to Gmail have this problem, logic points to a problem with Zoho. I have checked ports, passwords, 2-step authentication, allowed less secure apps access, and nothing is working. Please advise. Thank you.
Zoho Calendar (subscribed calendar) to Zoho Mail iOS calendar
I have two iCalendar (webcal) calendars I subscribe to in Zoho Calendar, after getting the latest iOS update the calendar events are not showing up in the iOS app (they flash briefly then disappear from the daily agenda that displays below the calendar. Not sure if this is an issue with the Zoho mail iOS app? Thanks!
Sender Address Blocked
Could someone please unblock this address: fielgo@hesea.com.br Thanks
Outlook log on issue
Dear support team! I have an zoho mail account: linh@aaumarine.com. I can log on to mailbox on web browser or android app but when I try to add the account into Outlook, it keep warning it cannot connect to the server. I attached the pictures of setup process in the attached pdf file. Can you please help me to check the issue. Hope to hear from you soon. Thanks
email order from pop account
hello, I hope you are well. I have a problem with my account and wish to ask for your help. I have imported my email from yahoo via pop and the emails are well imported but not displayed in the correct order, can you please advise ? The first emails show FEB 3 the emails arriving after the migration are displayed correctly but the ones before no. Can you please help me ? many thanks Bao
This user is not allowed to add in Zoho
I was able to add 1 account, but this one gives an error.
Mail Rate Exceeded Limit
**URGENT REQUEST** I did a mail merge to send out an inquiry to 199 employees and contractors and received this error. I infrequently send out mass e-mails to update people on safety programs or to see who is interested in moving to a new location. I've never received this error before and I'd like to know if you guys can fix this problem so I don't get it again, and here's why: This small project is now going to take a lot of extra hours of my time. When I create a mass email to go out to employees
Can't recieve emails
When someone tries to send me an email they get this response: Delivery to the following recipient failed permanently: luiz@outled.tv.br Technical details of permanent failure: DNS Error: 87790340 DNS type 'mx' lookup of outled.tv.br responded with code NXDOMAIN Domain name not found: outled.tv.br I can send emails, but other people can't send me any. What should I do?
Unable to add Alias Address
I am unable to add a Alias Address. I messed up and put the email that will be for another user for my account. I want to create an alias then switch it to default and delete the other email
Unable to create an Alias under a name that has been earlier used as a group email
Hello guys , I am unable to create an Alias(super admin ac) under a name that has been earlier used as a group email . I am getting the error message " xyz@domain.com cannot be aliased to user account, it can only be added to group." . I have already deleted the group. My Second problem is related to an auto created alias id : random.number@NewlyVerifiedDomain.com . I suppose this random id comes from when i deleted xyz@OldSubDomain.com , so xyz@OldSubDomain was assigned to random.number@NewlyVerifiedDomain.com
Correo Bloqueado
Quiero pedir el favor me ayuden con uno de los correos que tengo bloqueado el envío de correos.
email blocked (554) - Please unblock
Hi, Can you unblock my email ? Thanks
Possible Bug In Zoho Mail App 2.0 - Reply from notification screen
Hey Guys, Congrats on Mail app 2.0! I noticed that when I swipe to an email message from the notification screen on my iPhone and click "reply", the sender field is blank and subject becomes "null". However, when I access through the app and tap "reply", all the information is properly displayed. Thought this might help you. Thanks, Chad
Delete account with unverified domain
Hello. I tried the HTML domain verification, but when I hit the Verify button on the resulting page, the web page hung and did nothing. For that reason, I don't want to use Zoho's services. I've looked through the forums and found several ways of deleting my fledgling account, but all of them seem to assume that the domain has been verified. How can I delete my account without adding a domain? Thank you.
Given emailId already exists info@saharatours.co.id
please delete other accounts info@saharatours.co.id I can not create an email with the account thank you
Emails from certains ip addresses are bouncing back
Our main supplier's emails are bouncing back to them. Their IP addresses are as follows: 88.208.247.32 88.208.246.71 We haven't received emails from them for the past week. Can you look into this and find out why only these ip addresses are not coming through to us? Thanks
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