Can't change managed account password
I am trying to change a managed user account password in Zoho Mail. I am logged in as the domain administrator. I can edit the managed account user, enter the new password (twice), and my admin password. When I click OK, nothing happens. Nothing appears to be happening. I don't get any errors, no notice that maybe I don't have the right set of characters in the password. What am I doing wrong? Thanks
Close email account
How do I close (delete) my email account permanently? Thank you
Can't Verify Domain
I have domain "prodragon.com.vn" but i cant verify But..... Pls help me!!!
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi, Can you unblock me? Thanks ~Chuck
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi, Could you please unblock my account? I'm not sure why I'm all the sudden blocked, other than I had 3 bounced emails in an hour or so. All I get is " We have blocked your account "chuck@lieschlink.org" temporarily as a security precaution. Block Type: Mail Outgoing blocked. Reason : Unknown For any support or queries, kindly contact support@zohomail.com Copyright © 2016 Zoho! Inc. All rights reserved. Privacy Policy - Terms of Service" When I click the unblock button. Thanks ~Chuck
Zoho Mail Unathenticated Mail
Hi, I tried getting help for this over chat but didn't get any solutions. When I'm sending an email from Zoho CRM to a Google account the email is being received as an Unauthenticated Email with a Description as "Gmail couldn't verify that mystore.com actually sent this message and not a spammer" as well as a large red "?" as my icon. I've got a could photos of this attached. Any ideas on how to get this fixed? I've got Zoho set up so that emails send through my SMTP server and I know the SMTP server
Urgent, Please help -- Unable to create mail based on my domain name
I try to register mail hosting in the afternoon, but fail to verify due to the company i purchase my domain name didnt set it yet for me. I was too hurry to get a mail hosting after i done payment to buy domain name. Now, i tried second time. it appear my domain name is not support or already register with zoho. I try to resign in / forget the password using phone number with +601x xxx xxxx, but it was unable to login to any account.
Unusual activity detected from this IP. Please try again after some time
Hi, I could not create email accounts. This is the error shown all the time.. Can somebody please help ?? Unusual activity detected from this IP. Please try again after some time
Issue with sent email
I am having this issue with my Zoho Mail. When i send an email, the message is delivered but, the email text doesn´t appear. Take a look bellow: What do i need to do to fix it? Take a look at the DNS and MX configuration at my domain provider (Wix): Thanks, Higor Souza
Unable to register a newly bought .ie domain
Hello, I am trying to add in a newly bought .ie domain (goodgovernanceawards.ie) but I keep getting this error message: Free domains with extensions such as .tk, .cf, .ml etc., are not supported. Can you please help me out with this issue? I have come across this before and someone handled it from your end but this is the fourth post now and no one is getting back to me.. Thank you
My Send Emails Lands In My Customers' Spam / Junk folder
Hi, I am having problems. It seems that all my emails that send out or replied, land in customers' spam/junk folder. I am losing opportunities here when 3 of my potential customers feedback that my emails were in their spam folder. Is there a way to rectify this ?
Email disappearing
Why are emails disappearing from my Inbox?
i can´t receive emails from certain domains
i´m not receiving emails from walmart.com, what can we do? it's urgent. (@montalsa.com) help please!
Outlook 2016 EAS
I appreciate that ZOHO supports EAS for Mobile Devices (on iOS) and that you also support POP/IMAP for Outlook, however, if using Outlook 2016, I would prefer to use the EAS, especially as you already support it on mobile devices. I have set up my outlook as both IMAP and EAS to see which works and I've noticed that my SUB FOLDERS do not sync with EAS. Inbox and Sent items work well, but sub folders don't. Is this a simple setting issue or something else?
PHP7 PHPMailer not working
Hi, I am trying to send custom mail using PHPMailer but it's not working. The testing links are frinter.co/testingmail.com & frinter.cotestmail.php but they are unable to send mail. The direct mail from zoho login is working I tested that. But using phpmailer is not working. PHP configuration can be checked at frinter.co/info.php I have used these two codes - frinter.co/testingmail.com - include('/usr/share/php/libphp-phpmailer/class.phpmailer.php'); include('/usr/share/php/libphp-phpmailer/class.smtp.php');
This domain is not supported or already registered with zoho
I was trying to setup the following domain tamarozzi.com in the process it asked me for OTP verification, but I waited for 30 minutes and I didn't receive any OTP in my mobile. During the process I initially gave samuel@tamarozzi.com as email for admin account. Now when I am trying to initiate the process again it says that "this domain is not supported or already registered with zoho" and if I am trying to login with the administrator email account it says that it is not registered, please help
outgoing e-mail blocked
Unable to send e-mails getting error Unable to deliver message to dipankar.das@kalindee.net. Error message: 550 5.4.6 Mail rate exceeded limit User ID: Mailer@fulfillmentlab.com
can't send or receive emails
Hi, I set up the zoho accounts for several clients and all are reporting that their emails are not working, I logged in to them and acknowledge that they cannot send or receive at this time luxuryblindados.com integratemexico.com
Email Inactive
Dear Support rp.mahato@sabco.com.np is inactive and not get access. It is a old account working somedays back well and created under sabco.com.np domain. could you please try to solve the issues
Pending status when add new user
Hi, Every time I want to add a new user in Zoho mail like (nhuvty@adwardsoft.com) automatically it send it to invitation list and appears in pending status, anyone can help me?
Message IMAP blocked due to excessive usage
Hi, For the last month I have been getting the follow message with great frequency: "Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time." I use Outlook 356. I have also seen that it has been taking a very long time to sync one of my inboxes. I have seen some other posts where it is suggested that this message comes either when your have more than 10GB of mail or that you are send too much email.
Not Getting mails from third party plugin like visual form builder or contact form7 in zoho mailbox.
sir, Zoho mail id(info@asledelhi.org) working fine to sending and reciving mails from gmail but not working with wordpress pls help me out... thanks saurabhgupta532@gmail.com
Can not create CRM task from Zoho Mail
I integrated Zoho Mail and Zoho CRM. When I receive one email from a Lead and try to create a task directly from the email app I get an error message saying "Unable to populate data, please check if mandatory value is entered correctly.¨ As you can see in the attached picture the mandatory field is not empty. Please advice.
Not receiving emails
I have a problem with my Zoho mail account, Here I can able to send mails from my account but I cant able to receive any. i have tried sending emails to the Zoho account from my Gmail account but it showing "Delivery to the following recipient failed permanently:" message from google with the following error Google tried to deliver your message, but it was rejected by the server for the recipient domain intracotrading.com by intracotrading.com. Could anyone please tell me a solution for this
When a web hosting moves to another place, must it be re-verified with Zoho?
We are using Zoho for a while and all wored fine - until we move the web hosting to somewhere else. Should we re-verify with Zoho or else to make it work again? How do we do that?
This Domain is not supported or is already registered with Zoho
Hi, I am the owner of calificapp.com. I registered my domain for service emails, but never got my verification code to the phone number. I need to verify my account to complete the domain registration. Thank you
Can´t verify the domain
I´m tryimg to verify my domain, but when I open the site of "Registro.BR" doesn´t show for me the option "Edit Zone" at the DNS options. What´s going on? Can I verify my domain with another way? Thanks
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
janeth@rekuplast.com
Cuenta bloqueada
hola, necesito saber porque mi cuenta esta bloqueada. necesito utilizarla de Manera Urgente Que Debo Hacer Para Que no suceda mas. saludos
Cuenta bloqueada smtp
hola me aparece este mensaje al intentar enviar un correo No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked Quisiera saber porque sucede, que puedo hacer, y como evitarlo es urgente. saludos.
ZOHO registered domain is not showing up in domain registration page under DOMAIN tab
Hello, I have registered email with zoho with email account. I also added MX and SPF records to point to ZOHO MX entries but i am still not receiving incoming emails. Could someone please help?
can't add a new name to my contact list
I'm trying to add a new name on my contact list, I fill the information (name, phone, email) click on save but the new name never show in the contact list. Help please
554 5.1.8 Sender Address Blocked
I got this return SMTP -> get_lines(): $str is "554 5.1.8 Sender Address Blocked " SMTP -> get_lines(): $data is "554 5.1.8 Sender Address Blocked " SMTP -> ERROR: Password not accepted from server: 554 5.1.8 Sender Address Blocked The email had been blocked by zoho. Would you kindly unblock the email of customercare@onanoko.id What is the reason why zoho block the account?
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i have a zoho account but wish to create another domain and email address. Do i need open another account? i would rather manage both domain email from one login account.
Email does not reach the destination
Hello! My account contato@mamavitoriaeventos.com.br send email, but the email does not reach the destination. What is going on? Thanks!
The server returned the error: Invalid credentials(Failure)
Hello, I have issues with connecting to my mail account at koszek.com I'm using Apple Mail and I haven't made any configuration changes recently. However today my Apple Mail client returns: The server returned the error: Invalid credentials(Failure) Could someone help me diagnose this problem? I only use 0.28GB so space isn't the issue. Also I've cleaned many IMAP folders from the web interface. W.
Cant register new after expired verification code
Hi, I registered new mail account with my customers domainname. I give the phone number and password. Then my customer got a sms but gave it the next day. Now the domain is blocked, no way to enter anymore. I asked support but only got 1 email this week with "not working" support. Then I phone to their support telephone and I cant even select the menu what I want.... WTF? Is there something still working here at Zoho? If someone at Zoho could just help me out, maybe reset the domain or let me in...
How can I Convert my users to Zoho mail from Gmail for better integration and to assist with zoho email capacity issues since no one is using it
We moved to Zoho and gmail a few months ago. Most of my users still use gmail exclusively. How can we recreate all the same folder structure in zoho email as in gmail? Our storage per user seems to be nearing capacity. Any email strategy to start using this would be very beneficial. Thank you. Michael
Not receiving mail from google gmail accounts
Hi, We are unable to receive any mails that are sent from Gmail or domains hosted on Google App / Google server. The mail goes through, but it is never delivered into our Zoho mail inbox. I have tried sending mails from two different gmail accounts and one account hosted on Google App, and the mail was sent. However, the mail was never received on Zoho mail. Mails can be sent to Gmail or Google App accounts using Zoho mail. But mails sent from Gmail or Google App account goes out, but is never delivered
Emails going as unauthenticated after updating display profile pic.
We have updated our display pic in zoho mail to show the users our logo right next to the email. Since then all the emails we send are going as unauthenticated. There is a question mark instead of our logo in the sender email address. Any help is appreciated.
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