Unable to add user.
Hi I am unable to create new user mahesh.puri at uminac dot in in the zoho admin panel it says user already exist. please advise.
Removal of incorrect email names
When I enter my email name to access my zoho account a whole load of incorrect names appear below the correct one. This is because I have inadvertently typed in my name incorrectly on the name line and clicked login.before checking the details, How do I remove these incorrect names. I have tried following the advice on the Help page but the icons I am asked to access to not appear,
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please resolve this issue. Not able to send receive any mail
Domain Key start authentication fails
Hi, when im tried to star auth of domain key or regenerated the key i got this error, any idea ? thanks
Alias
Before I subscribe to your system I want to ask I want to host my domain in your system and I will need to use 5 premium users All the rest of my staff are using my domain email with their own gmail account so its only an Alias user (?! i am not sure) I have 200 users like this I need all my staff to send and receive email from our domain what package I will need ? do I need to pay users for all my staff ? I am currently on shared email hosting and I have unlimited accounts and space Thank you
Cant Recieve Mails
I Am Able to Send mail to the other users but not recieve in inbox. personally tried sending test mails and got this reply. please someone expert can guide me 8976912626 9220507791 Delivery to the following recipient failed permanently: deven@minds2brand.co.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain minds2brand.co.in by smtp.secureserver.net . [68.178.213.203]. The error that the other server
Can't find follow up?
I'm searching for this option: https://www.zoho.com/mail/new/help/follow-up-emails.html It's not there when i compose an e-mail? How to automatically follow up or receive a notifaction when no reply in 1 week?
74.201.84.163 Blacklisted
http://emailadmin.registeredsite.com/ has blacklisted the ZOHO IP address and recipients not getting emails as a result of the block. Kindly request for IP removal so that the IP may be whitelisted again.
Error code: 553 - Need it fixed immediately
I keep getting this alert. This isn't the first time this has happened and is impacting my ability to do business please address this immediately. ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit
smtp varies
I get my outgoing smtp in one country working (Belgium), with the same settings in another (Germany) NOT working. Suddenly the German machine works and clears the Outbox. Two days later its smtp of offline and won't send. And now both are not working. I use Mac Mail. Mail works fine on Zoho online mailbox throughout. Any advice? Domain is erdenproject.com
remove the block on mail account.
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The address is: tourcoordinator@focuzholidayz.com Thank you !
MX Entries Not Updating / Propagating
When modifying MX Records to point to mx.zoho.com, my existing email addresses don't work - the emails bounce. I'm very concerned about this down time. I've waited more than 4 hours (the TTL = 14400 or 4 hours) but no change in DNS entries. I've read online some folks were out of email for an entire week. I can't afford that. If not working, I'll need to revert. My question is -- how can I ensure this will work? Do CNAMEs have to change too? Or just MX? I've been using the MX toolbox to check and
Cannot send e-mail to QQ e-mail
is the QQ email issue not fixed? i tried two years and still can't receive any email from zoho's smtp.
Can not receive e-mails
Hello, I had been using zoho without any problems for years, but now I can not receive e-mails from most other senders. I can receive mails from other zoho based senders but not from others. I have checked spam, their mails are not going there, checked blacklists, none of them were added, have whitelisted them all but still did not solve the issue. Can you please help?
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
I am unable to send email via " cv@vinitechrconsultants.com " . getting problem " Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked " please check & resolve it ASAP. Thanks, Vinitec
Can not add paid domain
Hello, I am helping two different clients of mine to setup a ZOHO mail with the domains they own - with no luck. The domains are: statyklaiku(dot)lt darbokonsultavimas(dot)lt When adding a domain, I am getting an error: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported." but I found that this error message is misleading and actually (from previous experience with previous clients) it should state, that the setup process with that domain has been started in another
lost zbcode
hi i lost zbcode after name server change.please help
Need Help, Why zoho can't detect fake email ?
Why fake email still have email sent confirmation. I found this issues last week. And today i try to send email to fake address and still have send confirmation. Please let me know how to solve this issues. Many thanks. Dimas
[URGENT]Can't send outgoing mail.. please help
Hi, My outgoing email is currently blocked, please kindly unblock it. the email address is info[at]trust-gmits[dot]com. Thanks a lot !
Moving back to GoDaddy DNS Manager
Dear Support Team; We are moving back our email servers to GoDaddy.com We have updated the MX records, yet the emails are not being sent. Can you please let us know if we are going wrong somewhere? Best regards, Hari
Close Account
Hi, I'd like to close my account On this page - https://accounts.zoho.com/u/h#setting/closeaccount It says...You are an administrator of your organization : "sbdbusiness". You should cancel your organization from Business, before closing your account. "cancel your organization" cannot be find from Business. Kindly directly close an account. Thanks
The MX Records of your domain(s) newdestiny.in are not pointed to Zoho and you may not receive emails in Zoho
//...// the above notification is coming even though i have finished the mx records in my domain (newdestiny.in) hosted in 000webhost.com. but still I haven't receiving my mails. Please help. Shall I delete the domain and add it again?
My email was blocked
Can you please unblock my email: marcin.rapacz@elfinite.com ?? I really need it urgently to keep working. Thanks in advance.
My email was blocked
Can you please unblock my email: marcin.rapacz@elfinite.com ?? I really need it urgently to keep working. Thanks in advance.
I have reached maximum alias limit
Due to my business, I have to create about 5 alias per day for my customer. However, my account has reached maximum alias limit and it cause a big problem. I want to upgrade my alias to unlimited. Can you support me with this requirement. Or there is any package to support my need. Thank you so much for your support.
Sent Items being stored twice using Outlook 2016 and IMAP/SMTP
When sending mail using Outlook 2016, I have unticked "save copy in sent folder", however I still find every message duplicated in the Sent folder. Is there any way to prevent this?
Can't receive, all settings are correct
Hey, I know this question's been asked a thou. It's just seems to be unique to each situation. Here is my domain: www.cinard.com all CNAME and MX records are correct. And it is properly propagated. Yet, I can't seem to receive any emails. Any ideas? Thanks
google domains name server
Hi, I am not too versed in this stuff so I apologize in advance. I have a domain at Google Domains. I have emails being forwarded to Zoho via their control panel but I would like to have this be direct. I have tried to point the mx to Zoho but am failing at it. Can someone tell me how to go about this? Thanks
My client's email account was blocked
Hi, I have one of my client's email account blocked. The account is hugo@patagoniamusic.com.ar. Can you unlock it please? If so, how my client can avoid this in the future? Thanks
All old emails removed
Hey, I am using zoho mail services since a year but my emails are removed somehow and I could not found emails at my inbox. my email is based on my private domain name timber-sports.com Anyone can please help in this regard.
Unable to send message to unblock my account; 5.4.6 Mail rate exceeded limit
You have blocked my account for sending out non-spam email to the point that I now cannot send you an email to request the block be removed and my limits increased. Please let me know ASAP what you need from me in order to lift the block and increase my send limits. I am attempting to email you a screenshot of the non-spam email being sent to those who have given me permission to email them - but you are not allowing it to go through. I've attached it here. Julie Gray julie@profound-impact.com
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Hello, I am trying to send emails to some groups of people but I receive this message. Does it mean I have to resend the emails, or that the receiver shall receive the first blocked email at some point ? Can you please help unblocking it : my email address is chloecosmidis@asialyst.com Thanks, Chloe Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Não foi possÃvel conectar ao servidor SMTP:smtpout.mail.zoho.com Razão: Falha na autenticação:554 5.1.8 Sender Address Blocked
Good afternoon. My email is blocked for sending and receiving. I received a message saying that my box was full, then deleted all Inbox files and still, the box is blocked. e-mail: leonciodeassis@focus.net.br Help me please.
Reason:550 5.4.6 - Mail rate exceeded limit
I've checked different questions about mass emails and multiple recipents, but I can't find an answer to this: how can a group's organization send multiple emails to multiple recipents without getting this error and blocking further communications? We sometimes need to send the same email to all the members of a specific assembly in our national board (we are the regional branch of our national students organization, but we are the only ones who use zoho as a means to organize our timetables and
Trying to add new CRM user AND create zoho mail account at same time.
We are trying to add a new employee user account to the CRM system. Our company email is hosted by zoho. We can create a user account, but are asked for an email address. We can enter the one we want to use, but that is not yet set up in zoho mail, and we therefore cannot verify the account. Have tried approaching the mail account first, creating that then trying to create a CRM user linked to it, but really getting in a pickle and not able to find a successful resolution. How should be we doing
Sent Messages Having Problems : 1. NOT Found In Sent Box 2. "Garbage" Messages In Sent Box
Hi there, I am a MacBook user and I am using "Microsoft Outlook For Mac, Version 15.24" for my emails. I am currently having 2 issues. They are : 1. Since this morning, I am not seeing any of the messages sent from my Macbook in the Sent Box 2. When I sent messages from my iPhone, these messages will appear as "garbage" in the Sent Box in my MacBook. However when I read them using my iPhone, they look perfect Appreciate your assistance & advice. Best regards, tsc
Zoho Mail Filter send to Zoho Projects to create Bug. NO WAY TO VERIFY PROJECTS EMAIL!
We are using both Zoho Mail and Zoho Projects. I've set up a filter in Zoho Mail to forward requests from our Service Desk application (OSTicket) to our zoho projects submit bug email (theatlantacenter_infosystems@bugs.zohoprojects.com). The issue is that Zoho Mail will not act on this filter until the zoho projects submit bug email is verified. Can anyone shed any light on this?
IMAP
IMAP is automatically disabled for all my users So, I cannot use IMAP on my PC.
Append Size Limit
I´m using MS Outlook for Mac as a client. I´m receiving a continuous error "APPEND failed:Size Exceeds APPEND Limit", how do I find which email is the offender. I already delete all emails with big attachments. Regards FJA
We are getting 550 5.4.6 mail rate exceeded limit Error
hi We are consulting firm and we need to send venue details mails to our candidates in bulk but we are getting 550 5.4.6 mail rate exceeded limit Error kindly solve it asap Regards Reva HR Sol
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