email sending but not receiving
Hi - my email is not sending and receiving emails... Could you please help me with this matter. pooch@pootchpatch.ca I really need this back up and running for my customer service... Please help
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Read timed out
Hi, I'm getting this error while trying to send via webmail. Also unable to send via Outlook, and incoming mail is extremely patchy (occasional email coming through hours after it was sent - most emails I know have been sent by customers haven't arrived). Can someone at Zoho please investigate and let us know what is happening?
No Incoming email
Unable to receive any emails including test email from my other account Need help. I use zoho for evaluation purposes on what email hosting I will use for my business. I'm having a second thought of using Zoho If they dont fix this Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Read timed out
ZOHO EMAIL DOWN
I have only been using zoho for 2-3 weeks and you guys are already down.... Can you please fix this asap, I am frustrated thaat I just begun using you and you are down already on ALL emails I have with u...
Need help
Can't send and receive emails my domain is steeldraft.net.nz I got this error message: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Read timed out Need help!!! Jurgen
Sender Address Blocked
After trying sending some emails just for testing purposes, my account was blocked with no particular reasons. Could anybody explain this behaviour and unblock my account please?
Email will not send
Hello, I am using Zoho mail for a non-profit group, a 4-H organization, in which often I have to send out information to members in a group email. Last night I received an error message when trying to send out a message. The error message reads "Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit". Is there a way to get this limit removed? I really have like zoho mail, but if I am unable to send the group emails, I will have to switch providers. Thank you, Kelly Allgeier
Some of the mails are not sent and received
Hi, We have configured business mail in Zoho. some of our outgoing mails not reaching all servers. Please check & confirm the same why our new mails are not reaching some of the recepients. Following are the immediate ones which I would require your kind attention: 1) xxxxx@saintvincentgroup.com 2) xxxxx@salalahport.com 3) xxxxx@gpsauae.com Please check and confirm which is very important for us as it is affecting our business.
Some of the mails are not sent and received
Hi, We have configured our business mail in Zoho. some of our outgoing mails not reaching all servers. Please check & confirm the same why our new mails are not reaching some of the recepients. Following are the sample ones which I would require your kind attention: 1) philip@saintvincentgroup.com 2) saad.ramadhan@salalahport.com 3) Prakash.Krishnamoorthi@salalahport.com 4) viswanath@gpsauae.com Please check and confirm which is very important for us as it is affecting our business.
How to add mail accounts on zoho free domain?
Hello I want to add a new mail account but i dont know how to fill up the pop servers , WHEN I PUT THE USER NAME AND THE PASSWOR I GET THIS ERROR ATTACHED: NORMALLY THE USER AND PASSWORD SHOULD BE LOADED AUTOMATICALLY BECAUSE I LOGGED IN USING GOOGLE ACCOUNT. THANK YOU!
554 5.1.8 Sender Address Blocked
Hi, I am facing this error when trying to send mails. I heard that limit is 30 mails per day. But, I send only 10 mails and I am facing this issue.
message not delivered after releasing from quarantine folder.
Hello! What happens to messages that we release from quarantine. Several messages have disappeared from quarantine after I release them. I took a screen shot of this message before releasing it. It never came into my inbox. Can you tell me where is it getting delivered? Sincerely
Can't Create Administrator Group
I am newly create zoho mail with custom domain, but I cannot create administrator group. It said "The data you have entered already exists". Help!
Autodiscover/Autoconfig
Hi, how should I setup my DNS settings for Autodiscover/Autoconfig? Does Zoho offer this service? If not, can I personally set up an autodiscover/autoconfig server and host it myself? Thanks
Desktop - Chrome
Every time my partner signs in to her account on the desktop on chrome as that's the only browser we have, she can login but soon as she loads up mail it loads the page then logs her back out telling her to login, no errors no nothing soon as the email client is fully loads so just before this we do see emails loading in the back ground and then it logs her out, but she still gets her emails to the zoho client on the mobile domains is kukki.co.uk I have just checked and this still happens on IE,
I added CNAME and mx records in domain settings
Hi, I added the CNAME and MX records to my domain but still its not verified. unable figure where i can create new email Thanks Ramu
Outgoing delivery delayed
All mails from subaccount to Gmail aren't going through. For some mails, received a delayed delivery auto mailer. Can you please advise as to what's happening?
Mails not downloading muiltiple clients
Hi, I have multiple clients (outlook, ipad, android) which don't download consistently the emails from zoho. I can see the webmails but not download. On my android device I had to delete the account and add it using a different mail client (K9). Is there something that changed a while ago that means the client won't download? My account and that of my partner is the same and it appears to have been like this on and off for some time. Please help.
Getting Error: Authentication failed:554 5.1.8 Sender Address Blocked
Hi, Please advise on how to correct this error. Thank you!
ResponseCode 421, 4.7.0 Temporarily Deferred]
Hello, I am writing because in the last few days is coming me this error code in response to existing mails. ResponseCode 421, 4.7.0 Temporarily Deferred] Site is caceglobal.org and the account was estetica@caceglobal.org
Blocked outgoing
Blocked e-mail Hello, I tried e-mailing 43 of my 255 contacts to let them know you were my new provider and you have blocked my outgoing messages. Please would you kindly: - 1. Unblock me 2. Inform me how many contacts I may mail at any one time 3. Explain why you limit the amount of contacts or messages being sent Sorry, I'm new here... Yours politely and sincerely Stuart
Zoho Mail - restricion 25 mail per minute
Hello, There is a any way to change send 25 mail limit in one minute by SMTP? I would like to use my email account to send newsletter, but this restrictions prevent by this.
Adress blocked
My account worked very well for two days but, since this morning I couldn't send any mail....the error message is "554 5.1.8 Sender Address Blocked"....what is the problem? Can anyone give me an answer? :(
Email
When I send outgoing emails to email address the other recipients recieve the message, but when emails are sent to me zohomail email address I do not see anything in the inbox, please provide assistance I have already updated the mx records by the way.
Imap dates wrong after migration
After creating an account, my emails have incorrect dates and are in completely the wrong order in my Inbox. I have tried viewing the inbox via IMAP on iPad and the problem is the same. When I look at my inbox in Outlook the dates are correct.
can't send or receive mail through sub-user account
Hi Guys, first account is my admin, second one (sales@wokifr.com) is sub-user I added. With this account, I can't send or receive email. Can you help？
Importing contacts from mac
I haven't found instructions for importing all of my contacts from my mac contacts to zoho. Can I do them all at once (over 600 contacts)? It exports them as a vcard. Will I have to reformat them then? I haven't done this before, and am worried about a very time-consuming fix! I'm not even sure which forum I should be in...
com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as no-reply@iteknika.com
Jul 01, 2016 4:19:55 AM com.aspireiten.util.AppLoggerUtil logError SEVERE: null:: Sending Email to [hankypankyparis@gmail.com] has failed permanently org.springframework.mail.MailSendException: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as no-reply@iteknika.com ; message exception details (1) are: Failed message 1: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as no-reply@iteknika.com at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1388)
Storage Quota
Team, Can you help me with the current storage quota for free account? Where can I see how much I am currently consuming? ---- Deepak Vasudevan http://www.linkedin.com/in/lavanyadeepak
How can I cancel my account?
I would like to cancel my account. How do I do that. It keeps sending me to BUSINESS but then what? Thanks foir your help
Poor Service by Zoho Support - 3 days and still no response - Outgoing disabled
Hello? Its been 3 days since we sent an email and nearly a day since we posted in the forum. If Zoho is unwilling to help please explain so we can find an alternative provider. Ignoring customers and making it difficult to do business is not practice. We have done nothing wrong but your system is penalizing us . Your system will not let us unblock and doesnt even give a reason as to why it was blocked in the first place. Please advise.
How to release a domain on another account?
Hi folks, I registered a domain from a Wix account for the free email forwarding, etc. The process was never completed, but the email linked is now unavailable and we cannot gain access to it. I tried to use the domain on this account, but it says it's already registered. How can I go about releasing the domain with no access to the account that put it on? I still have full access to Wix to verify, etc. Any thoughts?
Migrating from godaddy
I cannot seem to get my emails from godaddy to migrate to my new zoho accounts. I have followed the instructions the best I can, but I assume I am missing something. Is there a more detailed description on how to do it?
Cant send mails in iphone
I am not able to send mails from my iphone. All settings are perfect. It says, the sender address " " is rejected by the server. Kindly help me.
I can't use my zoho mail on my outlook with the IMAP or POP config
Since I've changed my password my I can't connect my zoho mail on my outlook, I've tried config by the both POP and IMAP configurations but doesn't worked. I also tried the same configurations on another computer! Follow attached my POP and IMAP configurations details.
Incoming mail problem
Good morning. My email info@proagroambiente.com it doesn't work, the option Incoming is disable. Please, I need your help. I will stay to attend for a solution. Att: Steven Donado
Account not Active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". It was all working fine till yesterday, i have already mailed the support team. What should i do to fix this out? Regards
ERR service unavailable
Hi, Today I received ALL mails since 2014 as if new; more than 19000... After that I stopped receiving any mails at all. I use the mail client Tha Bat! and this account is configured like this: Servidor SMTP: smtp.zoho.com Conexión SMTP Seguro en puerto dedicado (TLS) Puerto SMTP: 465 Protocolo de correo entrante: POP v3 Servidor de correo entrante: pop.zoho.com Conexión al servidor de correo entrante Seguro en puerto dedicado (TLS) Puerto del servidor de correo entrante:995 Tiempo excedido de Conexión:
Unable to add User
Unable to add user with email id: info@krishnastationerychennai.com It says 'Invite Sent succesfully' but no invite is received.
Outgoing mail severely delayed
Hello, Are you currently experiencing server issues? Our outgoing mail is severely delayed but I didn't see any recent postings on the Zoho service-updates blog. Sending an email from Zoho to my gmail account it took exactly one hour to arrive, 9:26am to 10:26am. Emails sent internally from one Zoho account to another in the same domain have still yet to arrive nearly two hours later. Should I be checking somewhere other than https://www.zoho.com/service-updates/blog for existing server issues?
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