Cannot access search function for mail on mail.zoho.com
My search function seems to be disabled since yesterday, and is no longer allowing me to search for any keywords whatsoever. I am showing just one keyword below, however I cannot get any results with any search terms at all. Here are all the settings I am aware of to configure search parameters: What has changed? Why can't I access the search function on my email any more?
When I try to create a new group, It says the email account already exists.
I removed that group before and I need to create again. How to delete definitely the email o previous created and removed groups?
Some emails are delayed at least 3 hours.
Email delays yet, again! Really? 3 hours on two of them. Can't believe we're paying for 17 accounts for such unreliable service. What's going on? I guess that's a pointless question because you probably don't know or don't care enough to know or fix it. This has been going on for a long time. Let me see if i can list all the issues since we signed up with you guys.. Email server down, IMAP server issues, Blacklisted by Spamhaus. Multiple occurrences of each type too! Pathetic!
Not receiving emails?
Hi I am not receiving emails today - since lunchtime. My clients are telling me they are are receiving a bounce back email see attached. Please advise ASAP I am running my own business and rely on my esp greatly.
Cant recive mails outlook.com
My domain is myloli.moe the mx records are properly setup. I can send and recive mails from zoho web, but i can't recive them from outlook.com When i try to configure my account i get this error : "This account cannot currently receive email. Click Details for more info." seems like pop.zoho.com isn't working fine?
i cannot retrieve an email from archive folder
All the rest of the emails in the archive folder are perfectly readable EXCEPT for the one I need. It will not open, it will not move to inbox, it will not unarchive. What is going on? I need this email urgently!! what do I need to do??
Incapaz de ligar a servidor SMTP:smtpout.mail.zoho.com Razão: a autenticação falhou:554 5.1.8 Sender Address Blocked
Incapaz de ligar a servidor SMTP:smtpout.mail.zoho.com Razão: a autenticação falhou:554 5.1.8 Sender Address Blocked Thanks
warning message
I have some problems to send and recieve an e-mail, this is the message that appears... can you help me, if is possible in español: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 15 Apr 2016 18:35:03 -0700 from contador@emesys.mx [contador@emesys.mx] ----- The following addresses had fatal errors ----- [Status: Error, Address: <loretojuarezr@prodigy.net.mx>, ResponseCode
Mail rate exceed lmit
Hello, We have created an account to user support. We sell tickets for soccer games in Brazil, and today we have received a lot of emails about this game. I can't answer the clients because I receive the error "mail rate exceed limit'. With this limit, is not possible to my company to use Zoho as we receive tons of mails per day.
my emails are not sending
I recently had my email hacked. I have changed all my passwords and no more hacking emails are being sent, but now the legitimate emails that I want to send are not leaving my outbox. When I look in "accounts" in my mac mail, it says the zoho account is offline, but I am receiving emails. What do I do? Thanks, A
Shared Contacts
Is there a way to share contacts amongst several users? There are several users that will be performing similar roles and answering similar emails. A shared contact list would be very helpful. Thanks!
Attachments won't send
Hiya, we have been trying to send attachments and keep getting mailer-daemon and responses like this:::: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 21 Apr 2016 06:26:05 -0700 from vicki.smith@astaratraining.co.uk [vicki.smith@astaratraining.co.uk] ----- The following addresses had fatal errors ----- [Status: Error, Address: <darren.bradford@hmps.gsi.gov.uk>,
Email Setup: Hosted on CrazyDomains Custom Email Zoho Mail
Dear Zoho Team, I have configured CNAME and MXRecords but currently i am able to send email but unable to receive. This is my current setting: A Record mikatainterior.com 27.xxx.xxx.xxx www.mikatainterior.com 27.xxx.xxx.xxx CNAME Record zbxxxxxxxx.mikatainterior.com zmverify.zoho.com MX Record mx.zoho.com.mikatainterior.com 10mikatainterior.com mx2.zoho.com.mikatainterior.com 20mikatainterior.com mx3.zoho.com.mikatainterior.com 50mikatainterior.com Please help!
SPF question
Hello My domain imasoft360.com is hosted on Gigas S.l I have aded imasoft360.com domain and some users-email. Also verified domain and changed MX. Must I change spf config in my panel plesk from my vps server ??
Have BIG problems recieving mail
My gmail account which forwards email to zoho is now show zoho rejecting my email. I am finding big delays in receiving password resets or never receiving email. I see zoho reporting a policy error, but that is sooo useless. How about telling me how to resolve the issue. How about informing me when I log into my mail account that there is a problem and what I need to do to fix it, instead of being BLIND to the issue. Delivery to the following recipient failed permanently: floweringmind@zoho.com
Undelivered Mail Returned to Sender
Hi, When i am emailing through my email id aditya@vheeler.com to abhinay@housejoy.in i am getting this error but when i send an email to abhinay@housjoy.in from any other email id i am able to send email. Also i am able to send emails from aditya@vheeler.com to other email ids. Please help?? his message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[abhinay@housejoy.in] Received:from
lost my super admin user mail
hi, I lost my super admin user mail, for create new mails, how i can recover that mail??
MX entry problem
Hi, i just started to use Zoho Mail and i like it very much but i have a problem. My domain is santoyolara.com and the problem is that there are a lot of email Accounts associated with that domain, almost everyone uses Outlook but they are 3 persons including myself that dont like Outlook software. If I modify the MX entries, everything Works perfect but all my other co-workers except me (i just have one user now) stop receiving their email. Is there a way in which i can use zoho mail just with a
Need help with email.
I have an email field on my Leads Page and it has an email address filled in but when I click below on the Leads page to try to send an email, it is saying I don't have an email address entered (but I do) and so it can't send anything. What am I doing wrong.
How do I retrieve my archived mails?
Dear Zoho team, I do not know how to retrieve my archived mails. Please help me. I don't find help articles related to archiving in Zoho mail. Also, I would be happy if you could also explain how to join groups in Zoho. Thank you. All the best. Have a great day. Kind regards, Prasanna Seshadri.
Sender Address Blocked
Hi, My address got blocked and I am unable to send any emails. Could you please unblock it and explain why it got blocked? Thank you, Helena
Request to Enable zoho mail app
Hi I am able to login to zoho.com, but not able to mail.zoho.com, it is saying Account is not active. Even in zoho apps page it is not showing mail app as enabled. Can any one help me on enable of mail app. Thanks & regards, momsadda.
Cannot receive email!! Help
Hello I can send emails but cannot receive them. Please help!
Cannot receive email!! Help
Hi! I just created my account and set up my DNS. However I cannot receive emails but I am able to send out. May I know what is happening? Thank you.
Can I downgrade from Paid Mail account to free account
Hello, I am in the free mail account and want to upgrade plan but I have some doubts: 1: Can I downgrade after upgrading the account 2: Email sending limit for a paid email account Please suggest me the best answers.
IP Blacklisted
Hi, can you please help me out with a problem with my outcoming emails. I´m receiving this text: " This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. rgaona@estruckline.net, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution.
Block emails based on top level domain
Is there any way to block emails with a particular tld? For example anything sent from a .ru domain?
Still awaiting Zoho Response
Please see link to previous discussion: https://help.zoho.com/portal/en/community/topic/not-receiving-emails-5-4-2016#2266000007993579 The response time for this has been so slow, I need this sorted please hence me raising a NEW issue. I have sending issues (Error 421) and my client can't send to me from Outlook (Error 552) - it works for her only via webmail. My client is in my VIPs and address book. Thanks
Microsoft Web Outlook.com
Outlook.com does not connect with zoho.com pop server. If you create a outloo.com email account and then add a send and receive account to the email account options, outlook.com says there is a problem and also states "This account cannot currently receive email. Click Details for more info." on details, "We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your account settings or contacting your other
Translation Portuguese
Hello, how do I change the strings of Portuguese Brazil translation? Is completely wrong, many translations can not understand. For example: Wrong: Endereço de correio-e: Correct: Endereço de email: Wrong: Palavra-passe Correct: Senha Wrong: Esqueceu-se da palavra-passe? Correct: Esqueceu sua senha? And many others.
2 domains e-mail
Hello I have 2 domains, matteo-innocenti.com and tuscanywed.com the first one works fine, the second one has only mail forwarding option but there is no chance to receive mail directly to info@tuscanywed.com and send e-mail with that account. how can I solve this matter ? many thanks in advance
ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163
Help! I keep getting this message when trying to email my clients ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. Please help me!!
I do not have an email setting tab like in the video
Hi there I am totally new to this crm thing. I am trying to merge my email contacts into the system. i watched the video on setting up email but under the settings tab there is no link for email settings like it showed in the video? I am using the free one to try it out since i am the only sales rep at this time. Please help.. Thanks
Adding a new user hangs without warning
When adding a new user in the Control Panel, it keeps showing the Loading message forever. But, the underling POST request to https://mail.zoho.com/cpanel/userDetailsAct.do is returning a 500 Internal Server Error and "Invalid input" as the HTML response.
Cannot send email - 74.201.84.163 curretly blocked
Hello, can you please resolve - registeredsite.com lists 74.201.84.163 as blocked. ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.163 Your message was rejected for possible spam/virus content.Please ask your email provider to visit http://emailadmin.registeredsite.com for resolution. Thank you. Renae
How to share de mail box with 2 users?
Hi, I'm the assistant and I need to be logged under my user, but also needed to work with inbox from my boss without having to log under his user, so he can track what is done by me, and not by him. I can't find how to set it up! Thank you
not receiving mails in inbox
Dear Zoho team, We are not receiving emails since around 3pm today. Please check and fix this. Also, if you find any emails queued up, please release them. Piyush
MX records
Hi there, it's been 24 hours since I set up the MX10 and MX20 records for my domain. They are shown in my provider's DNS settings but not at mxtoolbox.com. Therefore I can't receive mails for my domain. Did I do something wrong? Thanks for your help!
CNAME and A Record
My IT guys moved our domain hosting to a new service and messed up my email. I was able to change the MX records on the new host to point to mx.zoho.com. Is there anything I need to do on the new host for a CNAME and A Record before my mail will be hosted by Zoho again or am I all set?
Vacation Reply Still Being Sent
Hi -- I removed my automatic vacation reply days ago, but people are still getting that message. There are no vacation replies configured for my account currently, so it seems to be stuck somewhere in the system. (I even tried creating a new vacation reply and then deleting that one, but the old one still keeps getting sent out.) Can you please de-activate that somehow? Thank you!
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