manual and automatic 'Refresh' is broken
Hello I've reported this issue earlier [1], but strangely my inquiry seemed ignored (perhaps it wasn't very clear). Zoho Mail doesn't refresh in the web interface, either automatically or when manually requested. Automatic refresh: I'm subscribed to several mailing lists and receive e-mails hourly. If I open Zoho Mail and leave it in Inbox for several hours, Zoho will not notify me of any new mail, via bold folder names, message titles and counts of unread messages. (At the same time, I know that
I want to change the domain name associated with my domain.
Hi now we are using the domain name premiertuitions.com, and we are planning to change the domain name to premiertuition.com How can i do it, i want to keep the domain and mail as it is - need to change just the domain name. Please help.
Having problems sending emails from Zoho Mail
Hello, I sent an email a few minutes ago to a couple of people, including two of my own Gmails, from Zoho Mail. For some reason I haven't received the email on EITHER gmail account. I tried sending an email from Gmail to Zoho Mail, and it worked. So I can receive emails but not send emails. Help please! Thanks! Noble Obodum Chief Operations Officer Head Webmaster Adventist Outreach Kids nobodum@theaoks.gq nobelpeaceprizeis@gmail.com
Group invitations not sent.
Hi, I have tried to invite people who do not have a Zoho account to a group I created, but they did not receive any invitation. When I removed the two addresses from the group and readded them they received an email about being unsubscribed. As a moderator I received a copy of these emails. I have not received a copy of the subscription invitation, though, so I think they may not have been sent out at all. How can I check that the invitation email / subscription notification was really sent out?
How to set custom url for email
Hello, I am quite new to zoho and it's very fascinating service. We are organization and want our employees to use email from our domain. I have already set custom url as mail.yourdomain.com using CNAME records as mentioned here however it is forwarding to zoho domain after logging in and similarly logout as well. Whereas we need our domain to be shown only. Any ideas?
Delete Domain name and get a new one
actually i registered a domain name but now i haev realised that i need to change its name...can i delete the old one get a new one
"Cannot Verify Server Identity"
Hi, I am trying to connect my email account to my iPhone to be able to send and view messages from my phone, but it's saying that it cannot verify my account information. I followed the steps provided on the zoho website and added the email as an exchange email and typed the server name, etc. but it is still not working. Please help.
Help deleting email accounts and changing
Hello I am having many problems with my setup. My Super Username and ID are set to my name Justin Rudzki and justin@thebesttrack.com BUT: 1) I can't seem to access a ZOHO email box called justin@thebesttrack.com 2) I can't add the email address justin@thebesttrack.com - if i try to do this it tells me that the username is already taken 3) the only mailbox i see set up on my account is info@thebesttrack.com When i try to delete this (at the url accounts.zoho.com/u/h#profile/email) it tells me "Please
Problem with "First Last" in the "From:" field that receivers see
Hello there. I have a few problems here. 1st PROMBLEM I have an email address with my domain hosted here at Zoho through IMCreator with which I created my website and through which I bough my domain (www.marziavianello.com). So now I have this email here: info@marziavianello.com When I send emails though in the "From:" field the receiver sees "First Last". Yes, I already changed in the "send email as" section and put my name Marzia Vianello and saved it, and refreshed the pages etc. But still receiver
SPF error - please advise on correct record syntax
I must use a filter between my workstation and zoho - that tool is spamarrest.com This is my DNS record: at godaddy v=spf1 a mx ptr include:zoho.com include:spamarrest.com-all This is the relevant error returned- Authentication-Results: spf=permerror (sender IP is X>X>X>X)
smtp.mailfrom=MYDOM.com; THIERDOM.com; dkim=none (message not
signed) header.d=none;thierdom.com; dmarc=none action=none
header.from=mydom.com;
Received-SPF: PermError (protection.outlook.com: domain of
mydom.com used an invalid
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain (www.ecoflexglobal.com) is being hosted by your network. For the past two days, I find it difficult to sent out email from my email address. I always receive the below error message: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked My email address is info@ecoflexglobal.com. I can receive mails but cannot send out. Please kindly assist on resolving the issue. Thank you. Eche
Free Plan Sign Up Error
Dear Concern, This is to inform you that from yesterday I am getting Sign Up error which is attached screen shoot. This is happening while I was trying to Sign Up ZOHO free plan account. Repeatedly still now I am getting same error message from yesterday. I am trying to sing up with my email ID beautyfashionsbd@outlook.com. Is there any way out? Can you please help me out from here. Is there any problem with your server? Guys can you resolve this issue please?
Random E-Mail disappear
Hey guys, for some reason our e-mails randomly do not get send. Around 50% of sent e-mail are never received for unknown reason. It seems like in most cases it hits e-mails with an attachment. Those are most likely PGP key files. We can see the e-mails are in the "sent" folders in the web zoho panel, but the receiver does not get this e-mail. Not in spam, nothing. Any idea is welcome! Thanks in advance and best regards, - Dominik
Error sending mail since last night around 9pm EDT
Any idea what this error means when sending mail? Has happened since last night: Appears in a red box: Reason:sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed
Spam emails with no sender
Since days I receive Spam emails with no sender. In spite of having them forwarded to abuse@zoho.corp I never hear anything back about fraudulent email with invoices that are criminal abuse and now I receive emails in my SPAM folder that are coming from myself and I find this very disturbing. There is no response in regards to if my account has been hacked by some criminal psychopaths - but who knows where the criminal emails come from if not Zoho mail? I provide all the information by submitting
email problem
Hi, I'm able to send out emails but for some reason I can't receive them. Can someone please help me? thanks
Emails Not Receiving (info@financialnetworkmi.com)
Hi, I am a new customer. I am sure our MX and SPF records are installed right. However, no emails are being received. Thanks
Not Receiving Emails
Hi, I know for a fact both MX Records and SPF Records are set up correctly for the domain financialnetworkmi.com However, I am receiving no emails for info@financialnetworkmi.com. Any help you be appreciated. Thanks
Can`t create group
Hi, I can`t create a new group, when i try...appears this message: Los datos que ha introducido ya existen But.. this group not exists. Any help? Thanks
Email Account Blocked
Please unblock my email Account ramana@socialight.in I have deleted mails.
can not receive emails
Currently I am trying arun@gajankush.com through zohomail. The mx and other setting is proper. I can send the mails but can not receive. Please provide possible solution.
Not able to receive or send email
Not able to receive or send email. i done mx entry proper but not getting emails or able to send. kindly check it and let me know.
i am not able to receive emails from my clients
i am not able to receive emails from my clients
Mail being blocked for Throttling?
I sent an email to a client domain that I have sent email in the past. Today I was replying to a client's support ticket through our contact form and when I sent said client a reply I received this. (client info redacted) The following addresses had fatal errors ----- [Status: THROTTLED, Address: <xxxxxxxx@xxxxxxxxx.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] I certainly not sending enough email to trigger a throttling alert. Furthermore I sent a test to my personal hotmail and email accounts
one email not working in our domain.
Hi Team, Could you help ? One of our email (mike@ourdomain) not receive email in outlook 365 desktop version. It's all working in Zoho mail online version. I can see all send and receive emails correctly. But it's shows Synchronizing subscribed folders... when I click send and receive email or open outlook client. Please help and check. Thank you very much. Cheers
I can not send nor recieve emails
Today I stopped receiving emails to my adress emma@trojascenkonst.se which is hosted by Zoho. I sent a number of test emails and I got this reply: - - - - - - - - - - Delivery to the following recipient failed permanently: emma@trojascenkost.se Technical details of permanent failure: DNS Error: 97167788 DNS type 'mx' lookup of trojascenkost.se responded with code NXDOMAIN Domain name not found: trojascenkost.se - - - - - - - - - - - I can also not send emails. Yesterday I could still receive
DKIM for messages sent over SMTP
Hello. When i use web interface to send email DKIM works fine. But when i try to send email using my own application based on cUrl library DKIM fails. Is there any way to solve this problem?
Email account blocked
Hi I am unable to send email on the account outsource@jigsawtree.com - the error is 554 5.1.8 sender address blocked. Please can you unblock the account. Thanks Mark
Not able to receive emails either send
Not able to receive emails either send, kindly check and let me know. and my post been deleted
I can send emails but not recieve - code NXDOMAIN
Today I stopped receiving emails to my adress emma@trojascenkonst.se which is hosted by Zoho. I sent a number of test emails and I got this reply: - - - - - - - - - - Delivery to the following recipient failed permanently: emma@trojascenkost.se Technical details of permanent failure: DNS Error: 97167788 DNS type 'mx' lookup of trojascenkost.se responded with code NXDOMAIN Domain name not found: trojascenkost.se - - - - - - - - - - - I can still send emails, and even receive from some domains,
Mails getting blocked
Hi, Our emails being sent from steelnx.com domain is getting blocked due to some emails getting bounced. Can you unlock the account Regards, Krishna
Unexpected Server Error
I can't access my Zoho mail using the web. I'm getting an unexpected server error. I'm also a paying customer. I thought Zoho recently implemented changes so the email service would not get interrupted like this. What's going on? Also, your Zoho status page (status.zoho.com) is never right. The mail server is down for me, but the status page says there's nothing wrong with Zoho Mail.
Shared Folders and organization
It all started with that had the need to share a folder but every time I tried gave me error that had no one in my organization so when I started to add co-organization I get this added successfully but does not appear in the folder and not let me share the folder yet. what I do? Thanks Mary Retana
I can't log in.
Hello, I have an email account at zach@vitalityrecs.com, my admin account, but I can't login. I lost the backup codes, TFA won't work because none of my phones support it, and I didn't set a backup phone to call. Can anyone help me?
Blackberry Zoho app via amazon app
The app worked a treat on my passport, but despite loading it on to my classic it launches but won't load the emails, I am runing the latest runtime and OS10, any ideasn thanks in advance
issues on sending e-mails... i can send, but i can't recieve
i can't recieve any mails... but i can send them correctly Delivery to the following recipient failed permanently: zandra@imagencreativaz.com.ve Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain imagencreativaz.com.ve by imagencreativaz.com.ve. [192.3.11.170]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ig0-f178.google.com [209.85.213.178]:33190
issues on sending e-mails... i can send, but i can't recieve
this is the error i get everytime i want to send e-mail to my zoho acc. Delivery to the following recipient failed permanently: zandra@imagencreativaz.com.ve Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain imagencreativaz.com.ve by imagencreativaz.com.ve. [192.3.11.170]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ig0-f178.google.com
Problems sending emails
I have some problems to send e-mails to my clients. When I try to send a message the message below appears: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. victor@ccfb.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <victor@ccfb.com.br>: Recipient address rejected: Message rejected due to: SPF fail - not authorized. Please seehttp://www.openspf.net/Why?s=mfrom;id=rafael.nishita@bridgeup.com.br;ip=74.201.84.163;r=victor@ccfb.com.br
553 Relaying disallowed as emanuele@emanuelesantanche.com
I configured postfix on my server to send email through zoho smtp server. I had some trouble with TLS,which I fixed. Now I'm getting 553 as error. I don't know if relaying has been blocked for the account. This is from /var/log/mail.log: Dec 7 18:08:28 depressionteenshelp postfix/pickup[13388]: 362E542101: uid=0 from=<emanuele@emanuelesantanche.com> Dec 7 18:08:28 depressionteenshelp postfix/cleanup[13405]: 362E542101: message-id=<20151207180828.362E542101@FREEDOMANDCOURAGE> Dec 7 18:08:28 depressionteenshelp
Can't add filters
While trying to create a filter or modify an existing one, I'm getting the message: Error while adding filter! I tried this on two accounts of my domain and on both of them I'm getting this error. How can I solve this problem? edit: Apparently this only happens using the older version of Zoho Mail. With the new version this problem isn't happening.
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