Sender Address Blocked
Hello, Dear Support, Im getting this note + unable to neither send nor receive any emails: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Please help me to unblock my email. My address is: extradaniels@zoho.com Thanks.
Plz plz reply to my post
You have replied to everyone's post except mine...... May I know why?? It has been 6 days since my entire account was blocked and we are aghast by the negligence that Zoho mail has shown to their user. I can't send mails using any email id of the account, but I can still receive mails. Kindly fix the problem at the earliest, or at least reply to complaints! Thanks and Regards,
Cant recieve mails from google and yahoo accounts
Greetings people, I am a new user and recently setup my account. I couldn't get mails from yahoo and google accounts. But I could send mails to both the accounts. Please help me solve this. Thanks and regards, M.Jalvathi
Calendar App loads instead of MAIL
When using one of the accounts associated to my domain, the EMAIL page NEVER LOADS. Instead, the CALENDAR loads, and it loads without the app toolbar on the left hand side. so there is no way to link to mail. For example, if I am on the page https://home.zoho.com/home and I click on the "Mail" icon it takes me to the following page: https://mail.zoho.com/biz/index.do But instead of this page showing the email interface, it instead shows the Calendar. The other accounts associated to this domain
charging
I opened an email from a trusted friend an when I did this, it said Charging... then this charging is in every message in my inbox and I can't read any of them. Is this a bug? I turned the computer off but the charging remains. What can I do? Should I advice this person? How do I get rid of Charging? It says in Spanish cargando... Thanks very much.
Se produjo un error al enviar el mensaje. Póngase en contacto con el servicio de asistencia por correo de Zoho.
Greetings, I'm receiving this error while trying to send (both in old & new versions) e-mail messages, which translates to something like: "There was an error sending the message. Contact Zoho Mail support." In other computers Zoho Mail won't load with an "Error while processing".
Sender Address Blocked - sales@jvd.com.vn
Please i need you to help me resolve my account keeps saying this for over 3 days now.554 5.1.8 Sender Address Blocked
Sender Address Blocked
Dear zoho Support team! The first i want to sorry for my enlish, it's not primary language because i can't write english fluently. i see a popup "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" because i can't send any email. i also clean any invalid and expired mail ids but i can't send email. How can i fix and send email? Please support me! My Email sales@jvd.com.vn
Long delay delivering emails to Gmail accounts
Hi, There is a long delay in delivering emails to Gmail accounts. What is the issue? Please rectify, unable to send mails to customers. Regards, Mahesh C S
Mail Outgoing blocked. Reason: Daily Mail Bounce Count Exceeds Limit
Hello all! I've been using zoho for a while. Honestly, it's great! But I'm having this issue with blocking since 6th of July.. First I got my outgoing mail blocked for 24hours because of too much mail recipients.. fair enough... I should use something like mailchimp for newsletters or mass mails I've waited for the unblock and it turns out that my account is unblocked at 2015-07-07 13:03 and gets blocked again at 2015-07-07 13:53:00... 50 minutes after. Reason: Daily Mail Bounce Count Exceeds Limit
Blocked account - how to unblock?
Hi. My email account has had outgoing email blocked due to an outgoing email bounce. How can this be unblocked? Trystan
Super Admin account not receiving email, but other users are?
Help please! My main superadmin user account is not receiving emails.. but for some reason it is receiving gmail emails. Also, all emails sent to other users in the same zoho org are being received fine.. For some reason only emails TO the superadmin email account are not coming through. Ive tested with several different test emails from different providers, such as a test invoice from my Stripe.com account. I get it when I send it to a different user, but i dont get it when it goes to the superadmin
Account connection
Hi there, I have a problem with my zoho account when I try to connect the account with my email app (using phpmailer). The message error is the following: 553 Relaying disallowed (in reply to RCPT TO command) Thank you in advance.
Domain
I own the domain HonorMC.com. I need to access the email Admin@Honormc.com, but i cant because i am unable to add Admin@honormc.com because it is already taken which is not possible because we own the domain. Can we please have this account removed so that i can access it and thus access our accounts we setup to point to this email address. Respectfully, Joshua
Can't verify domain
I have tried to verify the sole domain I have set in my account by CNAME and by HTML. Both methods failed. What else should i do to verify my domain?
Adding social media icone to email signature
How can I add our companies social media facebook and linkedin page to the respective icons in my email signature. Can I also do this in the administrator disclaimer page? thank you
Can't Connect
Over the weekend I was suddenly unable to connect using Mac Mail and also on my iphone using the "Mail" product. I reset the password to make sure that wasn't the problem... but it still won't connect.
Unable to send email due to IO Message
Our company is unable to send or recevie emails due to a system error message that states "Unable to send mail while doing IO operations" Please help. We are stuck
Cannot access Webmail, Calendar loads instead!
Hello. Since a couple of weeks ago, ONE AND ONLY ONE of the email accounts associated to my domain cannot access EMAIL through the web interface. When I sign in to EMAIL, it instead loads the calendar, and there are no links anywhere on the page to access the email. The http address in the address bar is https://mail.zoho.com/biz/index.do If I manually type https://mail.zoho.com/mail/home.do in the address bar, the email interface loads, but without any links to contacts, calendar, etc. It seems
unable to send the mail from any of my account ids
Hello, I can't send mails using any email id of the account, but I can still receive mails. Please find attached a screenshot of the error message. Kindly expedite fixing this problem
Account not Active
Hi I get a response sayinng that Account not Active when I try to access Zoho mail.Can you please fix?
Account Inactive
Hey, the account of my administrator is showing inactive user. We just started using zoho mail and with 2-3 days the account is showing this error. mail id is rohan@towntalkies.com Somebody help asap!!
Cannot recieve e-mail, my site is WIX
I have a count in registro.br, www.folhaengenharia.com.br, when I change de MX my domin my site off, automatic change DNS master and slave 1, when I change the master and slave to wix count, the email not recieve only send.
Not Receiving incoming email
I have the issue with my newly set up account aparna.k@fastpick.in - mail are going out without problems. Sending to all our ZOHO accounts gives me a delay delivery bounce back. I tried sending emails from Gmail and outlook.com to all our ZOHO email accounts but we are not receiving any. Outgoing is working fine. Please resolve immediately.
Account is inactive
I have created an account few days back and linked with domain nfmworld.com. Still not verified yet . I want to verify now. But now account is inactive. Please activate. MAil Account : nfmworld.chn@gmail.com business maill account : admin@nfmworld.com
Inactive Account
Dear Team, I have created Official Email ID's for my Company through the administrator account, other user accounts are working fine, But info@ariselogistics.net is not Working. While I am trying to login, its saying "Account is Inactive" Because my info@ariselogistics is having the Control Panel. I am unable to create other Email ID's Please help us in this regard. Thank You in advance! Regards, Lewa .
Account is Inactive
Dear Team, I have created Official Email ID's for my Company through the administrator account, other user accounts are working fine, But contact@xln.technology is not Working. While I am trying to login, its saying "Account is Inactive" Please help us in this regard. Thank You in advance! Regards, Deep
Cant recieve emails but i can send them
Hi, mi domain is autoglassrd.club and i have a problem, i can send emails from my zoho's accounts but i cant recieve them.. this is the error Delivery to the following recipient failed permanently: info@autoglassrd.club Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain autoglassrd.club by smtp.secureserver.net. [68.178.213.203]. The error that the other server returned was: 550 5.1.1 <info@autoglassrd.club>
Business email still shows up as my name
I set up a business email that I have linked to my domain. The problem is, when someone receives an email from me, it shows my actual name, rather than the business email address. How do I fix this? Thanks
email blocked please help
Hi Zoho support team my email has been blocked please unblock me rajshekar@mte-glo.com
ZOHO Mail as POP
I am trying to use ZOHO Mail as a POP. My mail access to all emails sent to my ZOHO address will be through Outlook 2010. ie I will seldom log in directly to ZOHO to read my emails. I seem to have everything working with one exception. I have set up my account to delete the emails when they are read by the Outlook client. This sort of happens in that the mails are not shown in the ZOHO Inbox once I read the Email in Outlook. However, there is a copy of the Emails in the TRASH folder. Is there
Issues with mail
Dear All, I am facing issues with Mails are not delivered Mails are bounced back Kindly let me know the solution ASAP. Regards Ravi ravik2107@gmail.com 9535311199
Web Mail vs Outlook-Activesync vs iPhone-Activesync do not match.
I have a new account. I use 3 clients simultaneously: mail.zoho.com, Outlook 2013 (Activesync) and iPhone 6s latest (Activesync). I deleted all mail in all folders at the beginning of day (including trash/spam) for each of past 3 days. Issue #1: I noticed that all 3 do not always stay in sync. There is always 1 or 2 emails that show up in one but not in other.A email I received at 6:50 AM PST shows up on web/outlook but not on iPhone. Two days ago, one email showed up in outlook but not in Web email.
Recipients Not Receiving Mail
When using sending mail with Zoho Mail through my web browser on my PC, the emails send fine and the recipients receive them. But when sending mail from my android device using exchange active sync, the recipient never receives the email although the emails show sent in the Sent folder on both devices with no errors and no bounce backs. We are mostly mobile, so it's really important to be able to send and reply to emails. Thanks in advance!
old emails are being rereceived when using outlook
i am using outlook 2016 desktop and my email is set to use pop access. since a week ago i have been receiving emails that have been received in the past as new unread emails. i realy do not know what had happened but today i have received almost 76 mb 550 emails from months ago as if i had not received them at all. i have not changed my settings or anything, not on zoho and not on my outlook account settings. what could have caused this issue? do you have any idea or solution? best regards
Multiple social media links in signature
Is there a way to add multiple social media (linkedin, facebook etc) links to your signature?
blocked
hi, please unblock my mail info@transport-klemen.si. It is blocked for sending
Wordpress Email
I have tried everything - including various smtp plugins, but i am having NO success delivering email to my zoho email account? I can successfully and consistently send emails to other domain based email accounts from the same Wordpress Site with no problems - only delivering to my Zoho based eail is an issue. I am not getting any bounce reports either - are there any reports at Zoho that show rejections? I have generated and tracked the logs from the WordPress server and they show the email was
How do I know my own zoho generated email to fwd mail to here
I have my own email address here (not zoho) receiving the welcome emails but I tried a test email forwarded from my other server (siteground) to the email address that was generated here for the DNS server but that must not be my email here? Did not do new MX records as I am only forwarding email to here. Hope that made sense. Where do I find that kind of info on this end? Also cannot find settings for send/receive intervals?
Mail is not being sent to recipients
A few emails have been sent today and the recipients are not receiving them. I sent an test email to my personal account from my Zoho account and have not received it. Last email that was successfully received (from Zoho to someone else) was on Feb. 25th. Is there a network issue? I can receive emails (coming into Zoho) just fine. The mail shows up in the Sent box with no indication of an error and is not in the Retry Mail queue.
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