My Zoho mail was blocked can you unlock it please?
Hi, for the past 24 hours I cannot send emails due to the following reason: Your Outgoing has been blocked and you will be unable to send emails. Please unblock it.
Can't add new user, send it to invitation list
Every time I want to add a new user in Zoho mail like ( info@hardandsoft.com.py ) automatically it send it to invitation list and appears in pending status.
Slow Email
It is taking up to 30 minutes at times to have Zoho bring in email. Something has changed in the last 30 days and it is not on our side. We have 18 people using Zoho email and today it took over an hour to get new emails. My employees are having to use their iphones to send and receive emails because Zoho is taking TOOO long. Does anyone have an idea of what has changed. Help!
Outgoing disabled in user email
Hi, Out outgoing email from vivekanandahouse@chennaimath.in has been disabled, kindly enable this, is there a way to unblock from our side? In admin control panel it says this option is for paid users etc.. Thanks,
Not able to add user while doing email migration
Hi I am not able to add account for email migration here is screenshot of error. Kindly check Thanks.
Can Gmail be migrated to Zoho into a specific folder?
Hi, I am migrating my older emails from a Gmail address to Zoho. I plan to use POP3. I would like to the following. 1. Move them to a folder other than inbox on arrival. 2. Receive them unread. Is it possible to have them assigned a folder on arrival and be unread? Also the migration docs says following. The failure information in POP is not specific and will be obscure.Does that mean when an email fails to be moved I will not know about it and the email will be lost? https://www.zoho.com/mail/help/pop-imap-migration.html
User Blocked Mail Outgoing blocked.
Hi there -- One of our users is blocked from sending outgoing mail. Sent 53 emails rather than 50 at a time. Is this something an admin can unblock or do I need to contact support? Thanks,
problems setting up the domain verification
My manager asked me the only domain DNS hosting to set up email, I have no option to enter the CNAME and TXT, so I can not verify the domain Zoho.mail, no other way to validate just entering the domain DNS Zoho mail. Thanks
Email not receiving in Outlook 2013
Hi I can end emails via my Outlook 2013 application but cannot receive any emails, this was working fine and only stopped working sometime in the last few days. I can receive them on my mobile phone / tablet and via your web app but not in Outlook 2013 on my laptop. When I check the account setting etc and run a test it says it is all fine but I still don't receive emails. Help !
Email Login Issue after changing web host
Dear concerned, I have recently changed my web host. After changing the host, my email worked properly for a week but now it is unable to login and showing password error. MX records are already updated in new host. When I try to reset the password through "Forgot Password", it sends the reset link to the same address which I am unable to access. It was registered by my old host so I think he has done something wrong to it. I have access to cpanel and other areas of my website. Any ideas, how to
PLEASE HELP: "Unable to send message; sender address blocked"
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is info@escueladecinedeoreal.org I will appreciate it alot!
Cannot receive mails
Dear all, I have recently started using the zoho mail. I was able to send and receive mails, however not there appears to be an issue. I can only send, but I am not receiving them. Below response from gmail. I have noticed the problem after changing the name servers from Godaddy to another hosting service. Could this be the issue? A quick advice would be appreciated. Thank you and kind regards, Daniel Delivery to the following recipient has been delayed: daniel add ubivivo dot com Message will
How to use Zoho Campaign service with existing zoho mail account
Namaste. We wish to use Zoho Campaign paid service for the account vivekanandahouse(at)chennaimath(dot)in. Currently we configured zoho in gmail and using it for sending bulk messages. We don't want our above said account to get locked due to bounce limit. Please let us know the process how to use above email account for Zoho Campaign. Provide the required information. Early response would be appreciated.
Attachment Viewer is No Longer Working
I receive emails with images daily. About 4 or 5 days ago, new images were no longer being added to the Attachment Viewer and I have 8 images stuck in the attachment viewer that I cannot delete and have never been removed even though those email messages have long been deleted. I have not made any changes to the settings. When I go into the Attachment Viewer, there used to be a link for "Show All." That link is no longer there. In an attempt to resolve the issue, I have done the following: 1)
2 Factor Authentication Not Logging in correctly
I'm using 2 factor authentication (2FA) via Google Authenticator on my mailbox. However, I've noticed a bug which seems to fail to log in when I enter the code. Here's what happens: I enter my email and password. I'm prompted for my Google Auth code, so I enter it from my phone. The screen then takes the code, doesn't present any kind of error like "incorrect code", but the 2FA screen continues to appear. If I enter another code, the same thing happens. I hit F5 on the keyboard to refresh the page,
Can't set signature (doesn't apply)
Hi, I'm trying to set the customized signature for domain thetinglymind.com but it doesn't seem to work. Even when I compose a new email and use the insert signature option, a box shows up and says there's no signature even though I have set it up and even checked the box for my email address. Could you please assist me with this? Thanks, Ellen
User not showing on list, but I can't add it.
My most important email address (my name) isn't showing in User Details, User Access, or Mail Administration>Mail Accounts. When I try to add the address, it says "User already exist in your org." So why can't I see it or use it?
Zoho Mail Broken when using Safari
I had to login again today and I can no longer do it in Safari. The page seems to be on an automatic refresh that is so quick that I do not have time to enter my email address and password before it refreshes...
Help!!! when i send an email,my name appears as Pee Wee!!!!!
I wrote that at the beginning when i created the account but i changed it, but the change is not visible. All the emails i have sent come up with the name pee wee to the recipient.....can you help?
Can't click attachment button
Every other button works. If I however over the attachment button it doesn't highlight at all. I tried clicking with the arrow and it won't bring the file folder up.
Possible to recover deleted emails?
All of our emails were deleted at around 7pm 17/01/2016. Is it possible for me to recover them? They have been deleted and not archived also.
iPhone/iOS - Exchange - Unable to Verify Account Information
SETTINGS Email: My email address Server: mysync.zoho.com Domain: (Empty) username: My Email Address Receiving the above error. Calendar, Contacts and Mail services are all turned on.
data;553 Relaying disallowed
I am trying to have my security camera send me a JPG alert e mail when it is triggered but I get this error. How can I fix this? Proceeding Connected Authenticated Sending 0/61512 ... Sending 8194/61512 ... Sending 16388/61512 ... Sending 24582/61512 ... Sending 32776/61512 ... Sending 40970/61512 ... Sending 49164/61512 ... Sending 57358/61512 ... Error with sending data;553 Relaying disallowed as <Homelessjones>
Unable to receive email
I registered a free domain on zoho hyd-bloodline.in I am able to send email but unable to receive any. Help
How do I ungroup emails?
Hi, I just signed up for Zoho Mail and imported my mailbox from Outlook.com. However, I noticed that Zoho groups various emails and replies together, which gets pretty confusing for someone who just wants to view the full mailbox in chronological order. How do I configure Zoho Mail to ungroup emails?
Exporting messages from an obsolete mail account.
Hello, In the past, I had setup Zoho to download messages from an external account: for the sake of this post, let's call that account me@obsolete.com . That external account is no longer active and cannot be checked or receive new messages. I would like to export the messages that Zoho has for that mail account, but the export screen automatically sends the export link to the inactive address (me@obsolete.com ), which can no longer receive new messages. How can I export the messages anyway? Thanks
Delete Outgoing MailForward Policy
Hi, I created Outgoing MailForward Policy under default Zoho Mail Business Policy. How can I remove it? I can switch between None and created policy, but I don't see option to delete it. Thanks.
Incoming messages delayed in Outlook 2013
Hello, I am using Outlook 2013 on my PC and an iPhone to access my Zoho mail account using IMAP. Incoming messages on my PC are arriving around 12 hours after they appear on my iPhone. I seem to have the accounts configured the exact same, but there seems to be an issue somewhere. A friend is using Office 2016 for Mac and they have setup a test email address using the same Zoho account and incoming messages for them are arriving ten minutes after being sent, so the issue seems to be related to Outlook
My account is still not active- I hope you can help me fix this immediately
Good day! I am still trying to figure out how to activate my Zoho Account. I made some changes today to change my primary email into kris.linkinbizleads@gmail.com to received a registration email to activate my account. I already deleted my previous email, and this is the only email remains on my account. During my registration process. On the email sent by Zoho to start my registration process, a link was provided to click for the confirmation then I was directed into a tab saying "my account
Unable to change primary email
Hello, We created a trial user account under my ID, pcookley@tabatafg.com, in Zoho CRM. We also added a couple other user accounts so we could try out the system. When deciding to upgrade we decided to go with one user for now. When we paid to upgrade it immediately deleted all the other users. That is fine but I am now unable to change the main email address to our generic company email address which is info@tabatafg.com. It states that the email has already been taken, however that email was deleted
SMTP Error: Mailbox unavailable. The server response was: User not authenticated
Hi Zoho Staff, We have encountered the following error for the past 2 days while trying to send email using the Zoho SMTP settings. ERROR: Mailbox unavailable. The server response was: User not authenticated For many months the settings have worked very well. We have NOT changed the settings. Do you have any insight as to why this is happening? Can you help fix this error? Thank you, Larry
mail bounced back, owing to "email from dynamic IP"
domain : ntlab.hk this is the quote : host mx.zoho.com [165.254.167.50] said: 550 Mail rejected by for policy reasons. We generally do not accept email from dynamic IP's as they are typically used to deliver unauthenticated SMTP e-mail to an Internet mail server. http://www.spamhau
I can send but can't receive emails - dmark and mx3 errors
hello, I stopped receiving email on my account. I can currently send but can't receive. I have checked the MX toolbox for that domain as you suggest and I get a couple of error messages. One of them is Dmarc invalid name and the other is mx3.zoho.com fail to connect. I have already set up the mx3 on my host which is DigitalOcean. Thanks for helping me out.
Unable to create Email accounts to my domains
Hi All, While we are creating a free email accounts to our domains its shows the below error. "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com" May i know the issue regarding this. Regards, Bhargavi.
Any client email sent from Gmail takes one day to arrive
Greetings, Thank you very much for allowing my company to use your service for multiple years. It recently came to my attention that any email sent from Gmail takes approximately a day to arrive in my inbox. We've tested other email platforms and they arrive within the 3 to 7 minute window as mentioned in other Messageboard threads. I've looked at my settings and I'm not sure what I can do on my end. Please let me know what can be done to solve the problem. Much appreciated!
User Limit
Hi, I just want to know how can I check the remaining emails that we can create in our account. Thanks.
tatreeza.com
hey guys i need some help i opened business email and did all integration with domain server , the email can sent but cant receive !!!! who can help me?
74.201.84.163 blacklisted on DNSRBL
Hello, The IP 74.201.84.163 has been blacklisted by DNSRBL (mxtoolbox). This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ash@pacgeo.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :SPF: 74.201.84.163 is not allowed to send mail from syncs.com Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1453352679474931.1542535237479; Wed, 20 Jan 2016 21:04:39 -0800 (PST)
Why no IMAP support for integration of other mail-accounts in zoho mail?
zoho mail supports integration of other mail-accounts via pop3. My question is why the integration of other mail-accounts via IMAP is not possible? Background is the well-known fact that IMAP is by far better and more reliable than pop3. I would assume, that this is not just a missing functionality, but there is a deeper technical or even a license reason. Could you please give reasons? Examples: gmail in web-browser also supports other mail-accounts only via pop3, not via IMAP In contrast, the
Will my domain still point to my site after signing up for Zoho's free email?
Hello All, I have the domain esotericvision.com. I have the registrar pointing my the domain to my site esotericvision.com with zenfolio. I have just used the text method to verify that I do own the domain. If I use the free email, will it change where the domain is pointed. I want to keep it pointed at my site. Is there anything I should be aware of in working through this process? Best, Ben
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