CAnnot receive email at all
hai .. i cannot receive email at all. i can sent email, but i cannot receive... anyone can help me. i cannt receive email in this mail tirta@bugbounty.co.id
can not receive
can not receive emails from gmail . how to fix this problem ?
Delete Account
How do I delete my account? I can't find any option Thanks
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please help me unblock my mail aurum_ventures@zoho.com, so i can send my mails
You have reached the maximum self unblock limit within the past 24 hours
Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked please unblock my outgoing emails on this account? and can i remove the restrictions?
SMTP Timeout
I am getting a timeout using three different apps when trying to send email via SMTP. Everything was working fine yesterday. Example from sSMTP: Dec 24 16:05:39 server1 sSMTP[1788]: Unable to connect to "smtp.zoho.com" port 587. Dec 24 16:05:39 server1 sSMTP[1788]: Cannot open smtp.zoho.com:587 Not much info, I know. Is this part of the upgrades?
bounce limit
Dear Zoho, one of the email in my domain ucism.it has received this error. User : info@ucism.it Details :Posta in uscita bloccata. Motivo:Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Can you please re-enable email info@ucism.it? We are working on deleting bad email addresses. Thanks, Paolo Impelluso
Unable to verify Ownership
It had been more than five hours since I have added the required cname record and txt record and still an error pop up message appears that there has been failure in verification domain ownership. I would appreciate your assistance as soon as possible. Kindly note that my domain is registered along with the website at www.wix.com
please unlock my account not done anything wrong
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: financeiro@mdprovedor.com.br Thank you !
newbie - how to enable pop access to my account?
I've find the instructions bellow but I couldn't follow the path " Settings >> Mail >> Email Forwarding POP and IMAP." . There's no "Mail" after the "Settings", for example: Log in to https:\\www.zoho.com\mail Click Settings >> Mail >> Email Forwarding POP and IMAP. Under POP Access select one of the options below Enable - Enable POP access for all emails in the account. Enable from now on – Enable POP access for emails that arrive from the time the user enables POP access. Click Save for the changes
contacts and group list help
I am new and not too tech saavy so I've managed to get myself really confused. Can anyone help? I run a small social club and we have board members. I want to set each board member up with an email in zoho using our domain (which I know how to do). I then want to create 'groups' (I think that's what it would be called in zoho) for example "book club" and add all of our social club members who are in that group to the list. BUT...I want to limit which board members can send/receive emails for each
Zoho Mail - Very slow
Hi, Today i have a delay to receive mails of 30 min. - 1 hr. In all accounts. Any idea? Thanks in advance,
Change Group Email ID
How to change group email id? we can add and remove additional aliases but how to edit the primary one?
ResponseCode 421,
HO Getting this all the time when sending chase emails to people, how do I know if they actually get them? I typically chase around 20 or 30 people a week using the same text in the mail, and yesterday started to get this when I did them one after the other. Is there something I can do it fix at my end? Thanks
"Sending Failed" message
Dear Team, We are facing some issues with ZOHO now. We are getting "Sending Failed" message when we try to send a reply for a ticket. This is critical for us as we want to inform customers once they opened a ticket. Could you please check this and let us know the root cause for this issue? Best Regards
Forwarding e-mail not working
Greetings, Since I set my main Zoho account I've been forwarding all my e-mail to a GMail account. Since yesterday, 21st of November, my forwarded e-mail hasn't reached the GMail account. I've tried disabling and enabling again the forwarded account, and setting again another GMail account (the new GMail account receives the verification code just fine) for forwarded e-mail to no avail. I've even checked the DKIM and SPF records for my domain and can't find any problem there. So long, the only thing
Cannot send emails this morning
Hi Able to receive emails but all our users are now not able to send email - see attached screen shot. Tom
Please unblock email
Hello! Please unblock my email elietti@enemrespostas.com. Thank you! Leo
Number of emails per day
How many emails a day can a send with the free edition
super user
i forgot our super user account e-mail can you kindly look it up for us? thanks
forgot super user e-mail address
Hi we forgot the super user ID, can you look it up for us or e-mail it to us? thanks Cecelia Grant
Language with new zoho mail ui
Hello, I need to change zoho mail (new ui) language. I went to settings and changed it but it is not changing there. How can I solve this? Thanks
Problem during domain verification
Hi, I’m having some issues while trying to verify the mijn-coffeebox.com domain. Everything’s set up but when trying to verify with an online tool the next email address: admin@mijn-coffeebox.com I’m having the next result: MX record about min-coffeebox.net exists. Connection succeeded to mx.zoho.com SMTP. 220 mx.zohomail.com SMTP Server ready January 14, 2016 12:57:00 AM PST > HELO megacheaphosting.com 250 mx.zohomail.com Hello megacheaphosting.com (66.36.249.65 (66.36.249.65)) > MAIL FROM: <check@megacheaphosting.com>
Verification Issue with GoDaddy
Hi Team, I have tried verifying my account with both CName and TXT with no success. I have attached a screen shot of my GoDaddy account showing that I have added the necessary details but even after waiting over 1hr, the system still gives me an error message. www.srcinc.co Please help!! Best, Ryan
Cannot change email address
So when creating a zoho mail account for my Zoho account I thought I was adding a new user. So when I created the mail account and saw that it attached itself to the main zoho account I wanted to change it. However no way of changing it is appearing, and when I set my gmail to my main account I cannot remove the zoho mail account that it attached itself to. Is there anyway to delete the email address or make a new one without making a new user so I can switch it out?
Trouble with Godaddy Migration
Hi, I am trying to migrate from Godaddy POP account to Zoho. I have tested with one account. Not all email are copied over and the emails which are copied are deleted from godaddy. Only 18 of 71 emails were copied. I want to keep backup of the emails in godaddy until all the accounts are successfully copied. What I am missing here ? My account doesn't have IMAP access. Also, Can I transfer via eml backup taken in Thunderbird ? Let me know. This is a very urgent thing. Thanks, Somesh
Verify Domain Help - No "store" tab in wordpress
How can I verify the domain if I don't have the "store" tab in worpress. I can't figure out how to access the domain management either. I have a "Dashboard" tab and then a "Posts" tab directly below that.
Not receiving emails from Wix site
When someone uses the contact form on my Wix site I receive an email to my zoho account, however when someone makes a booking on my site I receive nothing. Wix said all is fine their end. I tried changing to a gmail account and trying to forward to my zoho account but nothing comes through. Gmail says all is fine their end. Can someone help? MX settings all updated. Thanks.
Mails not forwarded to Gmail
Hello, I have configured my Zoho mail account to forward incoming emails to three external email IDs. It seems that mails are forwarded only to those IDs which are not Gmail accounts. Can I ask you to investigate what could be the source of such behaviour? Is is misconfiguration on my side or something simply does not work. Thank you and have a great day, Maciej
Error 553 Undelivered Mail Returned to Sender
I have been receiving the above error when I try to email my client. I'm concerned that your IP is being blacklisted. I'm attaching a .jpg of the error I have received. Is it possible for you to get it de-listed? I don't think I can do anything on my end. Thank you James Wright
Using SMTP details in Openshift
Hi, How can I use the SMTP details in the web application deployed on openshift? I have put my smtp details, but didn't seem to work. Details: EMAIL_HOST = 'smtp.zoho.com' EMAIL_HOST_USER = 'username@domain.com' EMAIL_HOST_PASSWORD = 'your-password' EMAIL_PORT = 587 EMAIL_USE_TLS = True Is there anything special needed to be done at Zoho's side? If yes then what? I could use Gmail SMTP, MailGun SMTP easily. But stuck with zoho :(
Body of email missing in sent items
I have sent several emails today but recipients have advised me there is nothing in the body of the email. I sent some test emails to another email address of mine and I can indeed see there is no actual email. Strangely, in the inbox view of my other email address I can see a snippet of the email but when I click on the email to read it in full, no body. Anyone else have this issue or can provide a solution? Thank you.
The email address is already registered with another account which is not a part of this organization.
I own the domian anderskitson.com it's mx records are pointed to zoho. I try to add accounts@anderskitson.com as a new user to no avail, I add it as a alias and it says "The email address is already registered with another account which is not a part of this organization." Ive tried to login to it, dont know the password. reset sends the email to itself accounts@anderskitson.com I really need to access emails being sent to it. Thank you.
Email domain didnt activated
I purchased new email domain through ZOHO but neither i got the details regarding its activation nor I received any details instead my balance got deducted. Can anyone please asist
New Domain purchased but no domain confirmation mail received
I purchased new domain migrateol.com for 5 users, the payment deducted from account but havent received any domain confirmation neither I am able to verify the domain. Can you please asist
I can send emails, but I can't receive any.
Hello, I can send emails fine, but I can't receive any. All of the DNS and MX records are already added on Cloudflare at lowest TTL. I still can't receive any email. Any help is always appreciated! -Matt
My sent emails are not shown in the email tab..
I've been sending many emails every day. I select the EMAIL tab to review what I have sent and to whom, in one place, presumably, but there are no emails in that history/folder. Why? That was sort of the whole point of sending emails from Zoho...
Your IP address 74.201.84.163 is blacklisted using UBL.
I am getting my emails bounced because IP adress is blacklisted in UBL. This is not acceptable, as we are not able to contact our clients and partners. Please respond to this message ASAP
Wordpress website mail not working
Dear Zoho, I have recently made a website and purchased a domain. I linked the email of my website with zoho, so that all emails would be sent forward to my zoho account. However, when I sent an email to my domainmail, I do not receive any email at zoho. Could you please assist me while solving the problem? Thanks in Advance
Not sending activation email to hotmail - PTR Records
My hosting provider is Godaddy, From my web site's registration page (www.bizimbakici.com) i need to send activation link to user's email. Activation link sent to spam/junk folder for gmail accounts but email not sending to hotmail at all. I think i need to change PTR records for Zoho. Can you help me for that please.
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