Import from Apple mail
Hi, I have all my mail on my iMac in the native Apple mail application. The mail is in mbox files, not eml or am I missing something. Anyway, i would appreciate advice on how i can import the mail into Zoho as I will not have access to my iMac for the next 9-12 months. thanks, Rob
Email from our own admin server always goes into Spam folder!
our email from our own admin server always goes into Spam folder even if we white list it! This is causing us to miss certain orders and delivery dates, any help with this would be much appreciated
Error import: "Mail not in standard format"
Guys I am exporting .mbox email from a server with webmail, i used thunderbird to generate the .eml file with the extension ImportExportTools When i am importing to my zoho account there shows this message: "Mail not in standard format", what do i need to do to import all those emails, what am i doing wrong?
folder sharing between personal accounts
Hi, Can a zoho mail folder be shared between two zoho personal accounts? Thanks.
Domain verifies then hangs adding user
Help. I can verify my domain, but if then hangs creating the user. I therefore have to go back and verify if I try again then the same problem. I have tried different browsers in case problem is this end, but get the same issue.
IMAP Access keeps getting disabled
I have recently moved my company's email to Zoho. Currently we're on the free account. The problem is that I can't get the IMAP access enabled on my own email account. Every other email account that i've setup get's IMAP enabled except for my own. I'm the super administrator for our email. Every time I enable the IMAP access, it says that the access is enabled, but then immediately disables it. How can I fix the above problem?
Stuck on Email migration
I've setup a number of accounts on Zoho today. And completed the MX transfer... Now I'm trying to do the email migration but it's not working. Despite knowing the correct login details... I'm not sure what else to do?.. I've been though the migration steps in the help document. The website DNS noe points to a new host (WP Engine) who recommended setting our business email up with you. So we've pointed that from our old host to Zoho. New emails come in fine.. but I'd like to keep our old ones at
Automated Messages for Groups doesnt work
Hi, I have created a public group with 3 members. I want to add an automated message send to all senders saying that it might take up to 2 days until we can answer his email. I added the text under Group Options " Acknowledgement Mail Content" but it does not work. Please advice Thanks
Poorly Laid Out New Tasks
Have been looking at the new mail app / tasks / notes etc this past few weeks and I'm sorry to have to say I think it's a total mess. Nothing seems intuitive, it just looks like it's thrown together, the instructions are poor and certain parts just don't seem to make any sense (to me anyhows) I cannot seem to edit groups either create them or move tasks between them, Tags ? how do I edit the tags ? I just get the feeling that Zoho seem all over the place at the moment, just too much going on, hope
74.201.84.163 Zoho mail server on blacklist for past week
Just had email rejected by Network Solutions server: http://emailadmin.registeredsite.com/ Indicates the site has been blocked since 12/23/15, so my outgoing mail has had delivery problems for a week now. http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a74.201.84.155&run=toolpage# lists 5 other blacklists. Is this going to be fixed? Why has it not been fixed yet?
Authentication problem with Zoho Mail
Hello, I have a problem sending emails through Zoho SMTP and I have send two requests to Zoho support more than a week ago with no answer from Zoho Support. Can someone advice me please? I have a hardware device that can send email for specific events from itself or from its management software. And I tried to configure it to send through Zoho SMTP with no success. I have no problem sending emails from email clients. In that hardware device, I select SMTP options as the attached image If I try
Sender Address Blocked.....URGENT!!!
Hi, I am getting the message " Reason:Authentication failed:554 5.1.8 Sender Address Blocked ", please unblock my mail address asap for my mail id "sales@embryrpo.com" Appreciate your quick revert. Thanks,
Please unblock my account.
Please unblock my account. User: tuan@businessinsight.com.vn I have to send some invitation and I've received the message :" Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] " Thank you for support !
GMAIL authentication issues...
The past couple of weeks been unable to SEND via GMAIL SMTP. Unsure where the problem might be as gmail password was changed during this period. Password should be correct, as receiving email in Zoho works fine, but re-checked password and followed instructions anyway from these URLS: https://help.zoho.com/portal/en/community/topic/unable-to-send-emails-due-to-authentication-issue https://support.google.com/mail/answer/14257 Could this be an issue with recent Zoho upgrade? Thanks for the great
Shared folder - error message when forwarding emails
I have a shared folder accessed by multiple people. But when you try and forward an email with an attachment it comes up with an error message and won't allow you to do it. Please can you have a look at this?
When will the Outlook 2016 Plug-In be available?
The Outlook 2016 Plug In is my last hope! I have attempted to set up my email using the POP3 Settings and instructions. I changed my password. I spoke with my email host who assures me that everything is fine on their end. I finally did a work-around and forwarded my email to my zoho email address but it wont associate to my contacts in Zoho CRM. I am feeling very frustrated at the lack of customer service and support from Zoho. It should not take you 3+ days to respond to an inquiry for assistance
My zoho account does not recieve emails after changing MX settings
I had an email from google apps hosted by enom: info@bigkickpamplona.com. I changed the email settings by adding the host names mx.zoho.com and mx2.zoho.com, as is written in https://www.zoho.com/mail/help/adminconsole/enom-mx.html. However, I can send emails but I can´t recieve emails from others. I need urgent help because I need to recieve emails from my clients. Could anybody help me? Thank you. Helios.
Mail Deliver failure, facing this issue sometimes. Not all the time
Delivery to the following recipient failed permanently: damodar@printview.co.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain printview.co.in by mx.zoho.com . [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Problem Sending to Gmail Accounts
I am having issues sending emails to Gmail accounts where the emails are not going through. All other emails are working like Hotmail, aol, etc.....but nothing is making it's way to Gmail. Can someone please advise as to what is going on?
Fallout from SPAM - AOL whitelisting problem
AOL is pretty much (temporarily, theoretically) rejecting all our Zoho emails, so following the instructions sent by Zoho's CS, I applied for whitelisting and got the following response: Your Whitelist request, with the confirmation code XXXXXXXXXXXXX, has been denied. Your web request has been denied because you do not appear to be the owner of the IP address(es) in your request. If you are in fact the owner, one of the following criteria must be met before resubmitting your request: * The RDNS
Mail Delivery Status Notification (Delay)
Hi, Request urgent help and suggestions on subjected error. I am sending emails to my clients and getting this error every now and then with "just one client/domain" When raised the issue to IT team of the client they replied "IP - 122.162.92.93 is blacklisted. Please refer to the screenshot attached" The screenshot is referred here as well. Thanks! Saffi saffii@rasantconsult.com ----------------------------------------------------------------------------------------------------------------------------------------
can't get mail
Hi there, For the past 36 hours I can't get mail for either of my Zoho accounts on my Mac or on my iPhone. On the iPhone, the error message reads: Cannot Get Mail The mail server "imap.zoho.com" is not responding. Verify that you have entered the correct account info in Mail settings. I have not changed any settings on either the phone or computer. When do you expect to have this fixed? It's annoying to have to check via webmail (at least that is working) especially since I can only be logged into
Unable to configure outgoing email forward policy
The Scenario here is: I want every email that is sent from: abc@abc.com, a copy of that outgoing email should be delivered to mno@abc.com can anyone help me set this up. Because the steps here are very complicated. please help i am struggling for this since past week.
Unable to send emails - SMTP Error
Hi there, It appears that it's no longer possible to send emails... "Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason:Connection refused" Can you please investigate asap? Thanks, Marc
How to change my mail account?
Hi, I want to change the email of my admin account, how to proceed?
Block Email
Incoming of you have blocked and other email will not be getting in tài khoản Zoho of you and POP account Nhấn vào đây to have been cấm. Tôi đang gặp vấn đề mong được giúp. Thanks
Empty outgoing mail
Hi ! I have the following problem Every single mail i am sending is delivered but without the body message Outgoing message are empty whatever the email receiver domain is Any idea ? Thanks
Feedback on options to clean up inbox after exceeding size limits
Greetings, At the stroke of midnight in my time zone on 1/1/2016, Zoho announced that my inbox was over it's size limit by a full 22% (6.02 GB on 5GB limit). When I started paging through my emails to clean up huge emails or outliers, I'm not really finding anything. Did something change with the format/storage of Zoho Emails? I looked at the end of November or so when I created another user within the account and I was only at about 3.5GB out of 5GB? What to do after you exceed 5GB (HOW
Mails not receiving ...
I am not receiving any mails outside zoho server for last one week..
How to change DNS Address
Hi Recently, I migrated my domain from Go Daddy to Big rock. After Migration I can't receive any mail in my zoho account. So please send me detail step to change DNS Setting in Zoho mail and Big rock (domain provider),so that I can receive my mail in zoho account. Please reply asap. Thanks ®ards, Abhishek Singh abhishek@tronixindia.co.in
Sender address block
Hi, I am unable to send any emails for the last 10 minutes and am getting this message. My email i.d. is shailesh@desifirangi.com. Kindly help resolve. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Regards, Shailesh
Configuration for Zoho Mail in Windows Live Mail
I have tried all of the "fixes" I have found online, is there a way to get Windows Live Mail to "send" email with Zoho Mail? I can receive just fine, but not send. The message could not be sent because the server rejected the sender's email address. The sender's email address was '_______'. (intentionally omitted) Subject 'test' Server Error: 530 Server Response: 530 Must issue a STARTTLS command first. Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL):
MX records
my domain manager ask for the MX records for the zoho email account, how do i find them?
Emails not being sen
I just discovered that my emails are not always being sent despite the fact that the individual's profile indicates that the email was sent. When I use my test lead or contact and CC myself, I get the CC but the lead or contact does not. Any clue?
Send email to a specific zoho user id instead of email address
Hello, as titled, is it possible to send an email to a zoho user, by using his zoho user id (zoho unique identification number), instead of using email address? thanks.
New user shows up as pending in invitation list
Hi Following user ie info@allstarsportsband.com when added.it shows up as pending in invitation List. Please suggest?
Unblock request
Please unblock ktsoulos@misthodosies.gr Thank you
Error fetching folders: syntax: expecting 's', found 'c'
Both yesterday and today, I have been unable to fetch email using my mail client. All I get is this error message: Error fetching folders: syntax: expecting 's', found 'c' I have no idea what it means, but it sounds like the mail server is not sending the folder information correctly any more or something. How do I fix that?
ERROR WHILE UPDATING
While trying to change the login mail id after logging into admin control panel, while attempting to change those credentials , i get the message "Error while updating", Why is this?
GREAT IDEA !!
http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a74.201.84.153&run=toolpage how about you assign a new IP address to your server so we can start sending mail to yahoo, msn, live, hotmail, outlook, aol and everyone else who has you BLACK LISTED
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