Cannot insert photo in email signature
Hi, I have tried a number of times to insert my photo (email signature) to my zoho email account. For some reason it is not letting me to do so. The file is less than 300 KB. Please advise.
New Zoho Mail Language
When will be translated the new interface? I need it in spanish
Unblock Daily Mail Bounce Count Exceeds Limit
Please unblock me. reginaldo@jaripark.com.br
Old Version Mail Template
Hello ,
As I leave my e- mail inbox in Old Version of zohomail ?
This new version , EVEN AFTER Change one language to Portuguese It remains in English, and no e- mail Old THAT NOT happening.
As I leave the Old Version ??
thank you
E MAIL IN PORTUGUESE BRAZIL
Can I make a new version of Zoho Mail in Portuguese Brazil? I've already set the language there in my admin panel and nothing.
Adjust columns in new mail layout
The old Zoho mail layout allowed us to easily drag the column widths to make our work more effective. I'm now working with the "new" mail layout, and this functionality seems to have been removed. When I mouse over the edges of the columns nothing happens. Is this possible somehow and I'm doing it wrong? If not possible, why in the world would you take out what is very basic functionality for adjusting the column widths? Thanks.
Am always getting error while trying to get a domain name from zoho
Top of the day admin. I have been trying to purchase a domain name but all to no avail. i am 100% sure of my credit card information but each time i tried, its always saying i used a wrong zip code or address. please advice on the solutions to this problem thanks Mr Gilbert
I would like to have my DKIM enabled
I would also like to enable my DKIM. I've already followed instructions to activate my DomainKeys. Is that the same? If not, I request that my DKIM be enabled.
Unable to create an email account
I have setup a new user account but got an "Internal Error Occurs" and the associated email account was not created. I have tried to create the email account numerous times but keep getting the same error. I even deleted the new user account completely and set it up again but the problem persists. I setup another new user just a few days ago and that one worked perfectly.
Groups functionality
Hello, I have 2 questions about groups functionality. It is possible to have prefix for subject line of group postings - ex. [GROUP NAME] ? It is possible to hide the sender of a message, replacing it with the group address (removes original From, Sender and Reply-To fields) ? Thanks funak.
Unable to migrate mail from Outlook.com
Hi I'm trying to migrate three accounts from Outlook.com. One has worked just fine and pulled everything over from Outlook via the pop3.live.com. The other two produce this error: Authentication details provided was rejected by Source server. Kindly provide valid username and password. We've checked and can login to live.com with the supplied credentials. Any help appreciated. Russell.
Not getting any email from Hotmail
I have tested serveral times and the result is always the same. All the messages froma email are bounced and it never reaches my inbox. This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. I have check it with other domains using zoho and they get it right. I don't know why it only affects my domain. I can't see any difference in all mail settings. The MX records are set the same way and the only thing different is that my domain is a little
Recebendo e-mail do Zoho em minha conta no hotmail
Prezados, Estou tentando receber meus e-mails do Zoho por meio de acesso em minha conta no hotmail. Fiz a sincronização, mas não esta dando certo. Eu consigo enviar e-mails com meu usuário do zoho via o hotmail, mas não consigo receber. Aparece a seguinte mensagem: Você pode enviar email desta conta. 19:50 Não conseguimos receber as suas mensagens: Problema ao conectar ao outro servidor. Se tiver recebido esta mensagem outras vezes, verifique as configurações da sua conta ou contate seu outro serviço
no email received all day
Have been traveling and thought perhaps it was an internet connection issue -- all other internet working except no Zoho email in my business inbox. Please help! SL
Create domain based email account in Zoho. <username>@<domain.com>
It doesn't work. I've verified my domain but I'm stucked at the welcome to Zoho ail screen. When I click the proceed button nothing happens. I am not able to create any account so can not complete the email setup. Please help.
Add user problem
Hello, I try add user ecabezas@industriamaster.com, but appears always on the invitation list. Then, I can't add this user. Perhaps to do so, you should remove this account from your database. I await your response. Thanks, Miguel
Migration Issue
I am attempting to migrate email from your server to google but everytime I try I get an invalide mime message. Please help
zb code
hello, i lost t he zb code, could u help me plz..?
POP fetch not working anymore
Hi, I've set up Gmail to fetch my mails from zoho via POP, which used to work fine (though not always 100% reliably). Since today, Gmail has been giving the following error when trying to fetch my mails on zoho: Error: Server is temporarily unavailable. Server returned error "Error in RETR command: We offer a line of products that will meet all your ne..." Could you please check what is the issue here? Best, Martin
storage
How do I clear the storage as I have exceeded my 5 GB storage limit
email isn't created so this email into Invitation List
When create mail salwa@ruwad.net, this email isn't created so this email into Invitation List! What should I do?
Cannot logon to any accounts on domain
Cannot logon to any accounts in another domain. Domain is novyender.com. When logon is attempted the sign on button goest to 'signing in' and then nothing. It just sits there and spins. Passing message along for a fellow admin and will tell him your reply. He cannot sign on or get to control panel. Thanks
Sending but not receiving emails
Hi there, I have configured my Zoho mail as instructed here and it appears to be sending, but not receiving. Any ideas as to why that might be? karen@vspencer.me Cheers Karen
We don't receive mail
Hello, We can see the latest tickets in Zoho platform but we don't receive any mail related with the tickets. Do you encounter any problem related with mail sending?
How to add email address as a safe sender!?
Have clicked 'not spam' continuously on a particular email but it still goes to spam. How do I fix this??!?!
550 error message undeliverable
I've received this undeliverable error message on certain emails recently: This message was created automatically by mail delivery software. ....A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.... (email of person I was contacting).... Error, ERROR_CODE :550, ERROR_CODE :SC-004 (COL004-MC4F15) It also says: The problem is that too many unwanted messages have been sent from the following IP address above.You can also refer your provider to
Mails from approved contacts in spam folder
Hello every1 Topic's title already explains the problem. I just startet with Zoho Mail and only have 1 contact in my address book so far. This contact has 3 different mail addresses. But though I saved this contact in my contact list, mails from him always land in my spam folder. That's quite annoying, 'cause I don't see his mails, when I synchronize on my mobile. Any idea to solve this problem? Thanks in advance
Spam issue
Hello everyone Hopefully, someone could help me with this Problem. I just made a new company account with five different mail addresses. So far, I only have 1 contact in my address book, with 3 different mail addresses. Though he's registered in my contacts, his mails always land in the spam folder. That's quite annoying, because when I synchronize the mails on my cell, I don't receive these mails. Any ideas, where the problem lies?
Compromised Zoho Mail Account
Hi, Something has gone through my mailbox and collected all email addesses in emails sent to me. I have received a lot of backscatter indicating that emails have been sent with fake from/reply address to all the collected email addresses. These emails as I say have a fake reply as my email address and have been sent via other SMTP servers not Zoho as headers indicate and also nothing in sent items on mail account. How were these email addresses obtained from my email account as I can't seem to see
Company domain on personal account
I have two zoho mail account...one my personal account and the other is company account. I have a .in domain of my company on my personal zoho account taken from zoho only. How to transfer this domain on my company zoho account?
Where are my contacts in the new look Zoho Mail?
I would like to know how to find all my contact's that were in the old look zoho mail gone or how can I find them in the new look zoho mail? Deanna
Incoming emails blocked
Hi there - All incoming emails for our domain festadiu.com are blocked. Could you please unblock these for us ?
User already invited
I add a new user but Zoho tells me user already invited. So the email address needs to be deleted from the database. The email address is: info@theandescleaning.com Please help me as soon as possible! Thank you.
Email Template Sub-Folders
Hi, I'm trying to create sub-folders to organise all of the email templates and I found some instructions here: https://www.zoho.com/crm/help/templates/email-templates.html#Manage_Email_Template_Folders But I can't find any of the option to go to 'Setup' or the 'Email Templates' page.
Domain Key - Not enabled as verification failed
Hi, when enabling domain keys for my email account iget the message " Not enabled as verification failed". What I´m doing wrong?. Thanks in advance. Eduard. *************************************************** I passed this issue but now, the process doesn´t finish from this state: Domain key status: Authenticating email. What to do?.. Thanks!
Not Receiving Mail
I can see emails coming in on my phone but do not receive them in my zoho box
WordPress Contact Form 7
Hello all, I'm having trouble recieving emails from my WordPress website www.miruta.la (hosted in GoDaddy) using the plugin Contact Form 7, when I use my personal email there is not problem, but when I try to use the Zoho ones I never get them, I read about sending them trough the plugin WP Mail SMTP yet it was an unsuccessful attempt. Contact Form 7 Settings: WP Mail SMTP Settings: GoDaddy MX Records: Debug log: Test Message Sent The result was: bool(false)
The full debugging output is shown below:
Are IMAP servers down?
IMAP suddenly stopped working on my mac mail!!
I can't add my domain, he sayd 'domain already exists'
Hello guys, help me. See this printscreen with the bug: http://prntscr.com/9c7h7t. Any idea? Thks
Problem with strange emails in Sent folder
There are tons and tons of emails in my Sent folder that I didn't send, in a foreign language I don't recognize. Does this mean someone has hacked into my email? What do I do to stop this and get rid of them? Please help, thanks.
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