Domain Key not enabled as verification failed
My domain is finval.ua mail selector: zoho dkimcore.org/c/keycheck show, that domain settings is correct, but authentification not started: show this error
No tasks after migration to new version - Urgent
Please help...I scheduled the migration of my tasks from the old to the new version last night. Today I have no tasks showing in the new version and the old version just says 'use the new version'. If I try clicking on the migrate option again it tells me it's already done. I sent an urgent email this morning and have had no reply. It's now nearly 1pm here and have no access to tasks still. Please, this is urgent, can someone get back to me asap???? Thank you
domain name already exists
Hello there, I'm trying to add a domain to the domainlist but when i press add it returns with "Domain name already exists" There might be an possibility that we've added this domain name before but removed this later on, and this might be the cause of the problem as seen in some forum posts. I hope this issue can be resolved as soon as possible. Regards, Atahualpa Silva Falcón
Not received mail since Nov 8
I'm getting this message from Zoho mail: The Server could not be connected. Check whether the Server is available to connect in the given name and port number. Please advise
migration fail
What am I doing wrong here? Do I have to wait 48 hours after transferring domain??
Outgoing blocked
Hi, mariela.hidalgo@ibinacentroeducativo.com was blocked since a lot of invalid emails were sent. We already took action to prevent from happening again but please unblocked the account, thanks
Account is Disabled
Can yyou please fix it. Every login. There is the account is disabled. terapilintah123(at)gmail.com
Problem with email ids.
Hello, i have a problem that i need to know how to resolve it, i have spend like 2 hours trying to figure it out but, it's impossible for me without help. I have everything setup with my domain on zoho mail, but my problem is that when i check the users that i have created, i see that my super admin user have two login email ids, i want to have the super admin user with my personal yahoo account and the other email address with other user, it's this possible?.
how to get back old theme ?
Hello how to get back old theme ? thanks
Mails are too slow
Hi, My mails are too slow. Each mail incoming and outgoing there is a delay of over half an hour. This has been happening for two weeks now. please help.
Authentication issues on Safari , 2 factor authentication not working on SMS and Voice.
Safari Version 9.0.1 (11601.2.7.2) on Mac OS X 10.11.1 reloads login page continuosly. Login on Safari now never succeds . It shows (briefly) "reload page" up to a few instants ago. SMS notifications and voice call for 2 factor authentication never get delivered , had to reset TFA for my user from administration account, and select Google authenticator. SMS and voice call don't work, not even as backup for two factor authentication . I eventually managed to login using Firefox. During the day I
Remove email id primary superadmin
Hello, I am a new user to zoho here. May I know how to change the registered email id in super admin ? I have been looking for hours but got no clue. Thank youuu
Migrating Tasks and Notes --- what is migrated?
If I migrate tasks and notes ... Will the migration come from tasks.zoho.com and notes.zoho.com ?? Or will it be my CRM.zoho task??? Also, in CRM task are assigned or tagged with pull downs. Will those designations move too. I suspect CRM task will be unaffected. So, if it draws just from tasks.zoho, will my tags be imported also>???
Unable to connect to server
We keep getting a message stating: Unable to connect to messaging server. Connecting in 60 seconds Try Now No email comes in during this time and I have no idea if the email I've sent has actually been delivered. This is obviously detrimental to our business. This has been going on on and off for several days now. On a side note I also received a bounce back last night from 2 separate email addresses that stated the following: Error, ERROR_CODE :553, ERROR_CODE :5.3.0 74.201.84.154 Your message
Not receiving mails
I don´t receive mails to my account info@diegomerinotraducciones.com from, at least, gmail. My domain is diegomerinotraducciones.com and it is in Wordpress. I have followed all the instructions for configuring the MX in Wordpress. This is how it looks now: I would really appreciate your help in fixing this, for I use the email account for my job and it is extremely important for me to have it working. Hope to hear from you soon. Thanks.
Not receiving any emails since November 10
Hello, I wanted to know what is going on with Zoho Mail. I have been receiving many emails everyday until November 10, when it stopped. Also, I want to know if the emails that have been sent to me will appear later or if they are lost forever. It is affecting my job badly. Hope to hear an answer. Thanks, Tomas
Is it possibile to have smtp.mydomain.com?
Hi all, I would like to configure imap/smtp as follow: imap = mail.mydomain.com smtp = mail.mydomain.com instead of imap = imap.zoho.com smtp = smtp.zoho.com I did it with another provider before. Now I need to migrate the provider and I would like to keep the same aliases.. otherwise I need to contact my users and ask them to change their configurations in their mail client. Thank you
Trying to verify domain, page keeps hanging
Hello, I am trying to verify my domain. The problem is I can only get as far as logging into my Zoho account. When I click on mail, the page hangs and then fails to open. I can't access the control panel, I can't do anything really because everything leads to "failed to open page". I've tried different browsers, different machines, same issue.
Reciving email tooooo Slow
Hi, for some reason unknown my account on zohomail suddendly takes too long to recive emails, I send me a test from a Gmail, Yahoo and Hotmail accounts and it takes aprox. 10 minutes to get the email in my inbox. Could you help me?
Need to get PST Migration program
Can i get a link to download the PST migration tool, to import my email. Thanks
PHP mail from HTML5 form not sending via Zoho SMTP
Hi, (domain name below obscured for security reasons) I am writing a new website which has a PHP form designed to post the data from an HTML5 form and send the data as an e-mail via Zoho's servers to our info@***.com e-mail account (which is hosted by Zoho). I should note that the MX records for our domain point to mx.zohomail.com and mx2.zohomail.com, and have been for some time now. I am using the following details in the PHP mailer: SMTP Server: smtp.zoho.com Port: 587 Account: info@***.com Password:
Exchange - username / password not accpeted
hello, I'm trying to setup an exchange account on my android phone for email/calendar/contact sync. When entering my details I'm always told the username / password is wrong. It's not. I've tried multiple times and get the same error. user: my own domain (eg name@mydomain.com) password - my password server - msync.zoho.com thanks mark
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked.
Hello, I'm having problems sending / receiving e mails, e mail displays the following warning: Your Incoming Has Been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked. I need unlocked Email. It is the financeiro@gruppogm.com.br address. Wait the return.
Domínio librapred.com.br
Prezados, Boa noite! Sou uma empresa de Tecnologia, administro os e-mails de uma instituição Librapred - Gestão Condominial. Um estagiário tentou configurar os e-mails da empresa no Zoho Mail, sendo que já havíamos configurado no Google Apps e agora ele não sabe a senha de administrador (suporte@librapred.com.br), para podermos excluir a conta. Por favor como proceder nessa situação, pois os funcionários da empresa estão sem receber e-mails. Desejo excluir não só a conta de administrador como
How to unspam a contact?
My reason for spamming a contact has gone away. How do I restore him to good graces?
Can't find archived emails on android app
Hi, This problem appears with archived emails on my android app most of the time. A couple of times I was able to find the archived emails. v1.1.4 android app STEPS: From Inbox I tap filter and select 'All Folders', tap Search and type in person's name 'Suzanne' for example. No results. If I do the same from the web app I see many emails as expected, archived or not. Thanks, Victor
trouble with remove domain from zoho
we used zoho to custom email with our domain. but now we moved to using our private mail server. But some email can't send email to our mail server, some other can send. We already deleted our account in zoho, and removed all zoho information in our domain setting. our domain is watermelon.vn Could any body help us? : Recipient address rejected: Greylisting in effect, please come back later <<< 554 5.5.1 Error: no valid recipients ... while talking to mx2.zoho.com .: >>> DATA <<< 503 No recipients
e-Mail not delivered - Domain Not Resolved
This morning (european time 10:35 AM), we sent an e-Mail to a couple of recipients. We got an error mail "Undelivered Mail Returned to Sender" stating that the e-Mail "could not be delivered to one or more of its recipients. This is a permanenterror.". It stated "mail@domain.com Domain Not Resolved" (about 20 times, some of the adresses were at gmx and hotmail).. How can this problem be solved?
Verified Domain last year.Now no longer visible?
The Control-Panel has been a crap-shoot today. I had to google to find the link to the control-panel and the moment i found it, it started appearing in my admin account. Amazingly though, I cannot see the other users within my organization, my domain is no longer in the verified list and I cannot add it back in because "Domain already exists" :/
Can't verify domain
Hi, I can't verify my domain by CNAME or TXT, I've been asked to my provider, they said my CNAME has been updated to zmverify.zoho.com My domain name is crafthnk.com need guidance from Zoho Team. Thanks
I am getting below error while pursuing migration using zoho migration Tool
Error : The underlying connection was closed.could not establish trust relationship for the SSL/TLS secure channel
Unable to receive emails
I have updated MX records as required , but not able to receive any emails ?
Unable to verify domain
I've been trying to verify laurenfonville.com all day and none of the three methods are working. Help please!
Can't verify new domain
I know you guys have your hands full but I need to verify laurenfonville.com and none of the methods are working.
Not receiving emails!
Hi, Emails receiving is NOT working (sending is though). Are you guys aware of this? Can this be fixed ASAP? cheers, simon
Can you please provide an update for DKIM ?
Hello, Can you please provide an update for DKIM ? Thank you
Without receiving emails
Dear, Good afternoon!
I am an Enterprise Technology, administer e- mails An Institution Librapred - Condominium Management . A trainee tried to set up e- mails Company in Zoho Mail, and had already set up for Google Apps and now he forgot the administrator password (suporte@librapred.com.br), I want to delete the created accounts. Please how to proceed in this situation , the company's employees are not receiving e- mails.
Looking forward , thanks.
X-Zoho-Virus-Status definition?
Is there anywhere I can get information abut the various values this header can have and why? Received a couple of empty emails and the only odd thing seems to be that this header have a value = 2.
ERROR_CODE :500, ERROR_CODE :5.5.1 Command unrecognized: ""
Hello, I get this message only when I try to send email only to one email address but it general it works fine. This is my side or others? I reproduce here the complete header: De: mailer-daemon@mail.zoho.com [mailto: mailer-daemon@mail.zoho.com ] Enviado el: lunes, 02 de noviembre de 2015 11:03 Para: jlmartinez@corebc.es Asunto: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of
If i send email to my zoho domain name, it is not going...why? How do my users access there email?
Delivery to the following recipient failed permanently: admin@boonsproperty.org Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain boonsproperty.org by smtp.secureserver.net . [72.167.238.29]. The error that the other server returned was: 550 5.1.1 < admin@boonsproperty.org > Recipient not found. < http://x.co/irbounce > ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
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