I can send emails, but emails sent to me fail
Hi, I tried to set up with Zoho mail yesterday and went through the setting up process. I added MX records correctly etc and have left it over night to see if it would just take time but it is still not working. I can send emails out from the Zoho account but I can't send them back to myself from my hotmail. Additionally, when I sent an email to myself from the Zoho to my hotmail, it directed straight to Spam even though it was a text only email. Is there a way to reduce this?
Is there any solution for sending bulk and mass mails?
Could you please do let me know solution for bulk mailing with ZOHO mail. If you have so please do let me know how can I enable it and use it. if chargeable so please explain the charges too. Regards, Sakshi
Account Blocked
My account was blocked. I was unaware that x amount of sent emails would cause this. Could you please unblock my account? It'd be very much appreciated! Thanks, Lawrence P.S. My account is @pointii.com
New version - missing Notes
Where are my Notes in the new version interface? I can open the view, but there is no any Notes.
migrating from gmail to zoho - auth fails
I have read every relevant forum post I could find and followed the suggestions with no success :-( Trying to migrate from gmail to my new zoho account. Attempted both POP3 and IMAP. In both cases when I add accounts I get: "Authentication details provided was rejected by Source server. Kindly provide valid username and password." See the attached screen shot. I have configured my Mac OS Mail to access the same gmail account with the same credentials. Both POP3 and IMAP4 work fine. I have also enabled
Auto-Complete Not Functioning when Typiing in Names of Recipients
Until this morning, I used to be able to begin typing a recipient's name when sending an email, and an auto-complete feature would complete the person's name and email address. This is very convenient, and seemed to be a default. Suddenly this has changed. This is inconvenient, as it forces me to have to remember (or look up) all recipient's addresses. How do I get this feature back?
Email body blank
My email comes as a blank one for a paragraph email. Looks like it is working fine with older version webmail, but the newer version is causing problem.
Email Formatting
Is there a setting to prevent the indent of the previous email on a reply or forward?
Unable to send email
Hello I am unable to send an email to a specific email address. I'm getting a error telling me it's not a valid email but I know for sure it is. How can I fix this ?
Can't remove group
Hello Admins, I can't remove group as described picture. Actually these two groups does not exit anymore. But I still can't remove. Whenever try to remove, it said " u r not authorized to perform this operation. I m super admin. please guide me how to remove this group. I really need to create group with this name ( I can't even create group with this name, it said this email is already exited. )
can't create new mail after deleting
ed@aprilempress.com & info@aprilempress.com can't b create again . please help me . thank u very much
No puedo recibir
Hola No puedo recibir emails de otros operadores de email. Miren lo que me sale y no sé qué hacer. ¿Me ayudan por favor? Muchas gracias! Eyleen Lau
Sage cannot send emails
Hello, I recently moved my email to ZOHO Mail and cannot get Sage to send my invoices anymore. I have updated the SMTP settings and still no luck. After speaking to sage I was told to get in touch with Zoho to find out if I need to allow third party apps? Can anyone point me in the right direction
checking external pop3 account via iphone and selecting all messages
I recently set up to receive messages from my work account via pop in zoho mail. Everything is fine. Now, I also set up on my iphone to access to zoho mail account. However, only the @zoho.com account is shown but not the work account. Is there a way to display my work account when I access to my zoho account on iphone? Another question is, after I set up the work account in my zoho account on the computer, it has fetched more than 10,000 mails which are shown as "Unread". I need to change all
Namecheap
All a sudden my domain nolonger linked to my account. Now namecheap changed I am requested to put in a ip or so according to this site https://www.namecheap.com/support/knowledgebase/article.aspx/768/10/how-do-i-register-private-nameservers-for-my-domain is their another way? what is the ip for zoho mail?
Unable to sign in into outlook android activsync.
Dear Team, I'm using micromax a110q and using activsync for zoho mail. Recently I've noticed that I'm facing lots of issues with attachments syncing with my default email app on android therefore planning to move to Outlook for android in order to be able to have a smooth usability. I'm unable to login to Outlook using my login credentials or into any other email app for that matter. I've two factor authentication enabled as well as using application specific password to login. Still unable to login
getting : send test email message the server responded 553 relaying disallowed
Hi, after configuring in outlook not able to send mails.. I am getting error :send test email message the server responded 553 relaying disallowed request to help us regards subbarao sr@acquirehr.com 9840696366
our company emails being labeled as spam on recievers end
We send emails to this company on a daily, hourly basis. Suddenly, our zoho mail has SPAM added to the subject line nd is going into thier spam folder? This is costing us time and money. How do I fix this other than the obvious "Add us to your safe contatc list, which we are already on. Any thoughts
Outgoing Mail Blocked
Hello Admin, I am getting this message while sending mail, "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help me, Thank you! Best Regards,
How to set up email streams/group?
Hi I have an email address that is sales@mydomain.com I want to create it as a stream. How can I set it up as an email that goes into a stream? So when external people email sales@mydomain.com it goes into that stream? Currently it is set up as a group with 2 members but I want it to be a stream. Thanks Jon
Emails under my contacts are still going into my Spam
Require assistance, I have few emails that I'd like to receive into my Inbox, I have already added the email address into my Contacts, and I have clicked "Not Spam" multiple times for the emails that have landed in my Spam, yet future emails are still going into my Spam. Pls assist. Regards, David Toh
Email Contacts
We continue to have issues with mail contacts. Migrated from gmail to Zoho and STILL CANNOT get contacts from gmail into my email account. When I try to import message received that contacts are ALREADY in my mail; they are not. When I click on an address in an email header and add the contact, the newly added contact is no where to be found. Groups set up and because NO ONE is familiar with ZOHO not accepting invitation and therefore 60% of the contacts in groups don't get the email. Can't
Can't receive emails
For some reason I can't receive any emails that are being sent from other servers that arent gmail, hotmail, etc. I've updated my DNS data and I think that MX is working what could be the problem? My domain is grindam.com
New User is going to invitation list ? - THIRD REQUEST
I have added and deleted the same person a dozen times but every time the new user goes to the invitation list? What gives? I want to add hello{at}newdayforchristiansblog dot com but it is sitting in invitation list. Thanks Sebrena
Mail: New Version (2015-10-23): "Links" folder disappeared.
Mail: New Version (2015-10-23): "Links" folder disappeared. Where in the new version has the "Links" folder gone? And where are all my links? Thanks, Todd
Not receiving email
Hello, I setup Zoho mail for my GoDaddy a few days ago. I've been able to send mail from the Zoho account but not receiving mail. I'm trting to send from my personal gmail account to the zoho. I believe the MX records are correct as per the attached screen shots. Can you investigate and confirm. Thanks, linkinghope.co.uk
Forwarding mail
Hi - I'm new to Zoho and have set up my account to forward emails to my gmail address - nothing seems to be happening or being forwarded, but zoho is receiving email OK. Could my settings be wrong? I have check the addresses and done the validation process... mark@therapybirmingham.com
I can send but not receive help!
I can send mails but I can't receive them I have checked everything and it is pointed to zoho. My email is - niko@8l8.eu and as I said I can't receive. My domain is 8l8.eu Thank you!
My mail has
Hi everyone! please remove the block on my mail account. jarica@jaf360.com I read the older post and i don't have any wrong mail address. Using Outlook 2011 for Mac
new account can't receive emails
I set up MX records as instructed in the help page 30 minutes ago. But I still cannot receive any emails. Does it take a bit longer to take effect or have I missed anything? Thanks for your help.
Not receiving emails even after MX records are directing to Zoho
Hi, We're not receiving an emails even though our MX records are pointing to Zoho. Please help! Thanks.
Mails not being received
Hello, I have registered 'www.ishajhunjhunwala.com' for emails with Zoho and have added the necessary MX entries. However, I am able to send emails but not receive any. Kindly provide guidance on this matter. Thanks.
550 Error when receiving emails
Hello, I just configured my Zoho email account, and did a test sending a message, which was received properly. When the receiver tried to send a reply, got this error: "550 No such user here". Could you please help me solve this issue? Thank you so much. Martin
Cannot receive EMails, support not responding
Hello, I experiencing problem last couple of days. Not receiving EMails. khlebko@zoho.com, whole bunch of emails @akidm.ru I've tried to contact the support this morning, NO REPLY. Basically, the company I recommended Zoho pushing me to move away to more reliable provider. I understand, there can be outage, but such a long interruption and no reply - I am out
I am unable to receive emails sent internally from my webserver
I have a webserver act-management.com. I send emails from my webserver using my zoho mail accounts. My emails are going out fine and the external domains are getting my emails fine but any emails I send to myself on my own domain hosted with zoho I don't receive. Below is my spf info, mx record info and ip associated to server. I can send fine to and from my internal email accounts if I am using outlook or the webclient but when sent from the webserver any emails addressed to my own domain email
my zoho account can't be used anymore
hi. wanna ask about my email in zoho. my domain name is natakom.com and my administrator user is hello@natakom.com currently, when I login using administrator user, then the mailbox is not loaded. my zoho id is: 53979071 And I try to create another email which is hendranata@natakom.com. and it works perfectly. also I attach a screenshot.. please help me to solve this issue.. thanks
No access to Zoho Mail
Hi there, Neither the Zoho Mail page nor control panel is not showing anymore for my account since this morning. Plus, When I try to send an email from Gmail to webmaster@homeparkin.com, I get the failed delivery notification with the error : 550 5.1.1 < webmaster@homeparkin.com >... User unknown Any help please ? Here is the full received email : ************************************** Delivery to the following recipient failed permanently: webmaster@homeparkin.com Technical details of permanent
Have not been receiving zoho mail since July...just stopped!
Hi, My zoho account is not functioning correctly as no email messages are being received. I can only send. Please look into this and advise on how to correct this error. Thanks Jeremy
URGENT! Recover deleted emails
Dear All, Today morning I think that I deleted permanently my Sent Emails. Is there any way to recover them back? They are neither in Trash folder nor in Archived. I have already sent a request email to support@zohomail.com
Spam Mails
Hi Guys, i recently noticed all sort of spam/scam mails on my inbox. I blocked the mail addresses & domains on anti-spam setting, but the same emails kept coming back to my inbox. This is serious as the spammers are using my email address to spam people. For example; the header of the spam mail will shows "ACCESS BANK" <john.doe@mydomain.net>. Asking people for their pin numbers. Kindly recommend the best solution for me to deal with this situation. Thanks Adeniyi
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