I'm not getting incoming mails
Hi there, I’m not receiving emails on aquametro.in domain. Please help, I have been grounded for last whole week and I have received zero support from zoho. Delivery has failed to these recipients or groups: abraham.koshy@aquametro.in A communication failure occurred during the delivery of this message. Please try resending the message later. If the problem continues, contact your helpdesk. The following organization rejected your message: aquametro.in. Diagnostic information for administrators:
How do I manage alias numbers?
I keep seeing things on the forum about people being denied new aliases. This is a serious issue for many people who depend on Zoho to run their business and I can't seem to find good information about the topic. To start with, I looked everywhere before signing up for Zoho and saw nothing about an alias limit. This feels deceptive, I'm sorry to say. Please help me figure out a sane way to track the number of my aliases and where it stands with the rumored limit. I can't sign up for new web services
IMAP down?
I'm getting IMAP connection errors for imap.zoho.com:993 on all of my devices. Was working fine up until this morning. Logging into webmail works just fine. Are there issues with IMAP at the moment?
E-mail configuration zoho-gmail.
How configurate CNAME in gmail?
Referral Code has been added to my Cpanel -> Bonus User -> Claim
Hi, I just signed up for Zoho from the invitation I received from a friend. and have done all the setup including point the mx to zoho and everything. I also have gone tru my cpanel -> Bonus Users -> Claim Bonus and applied the code I received in my invitation email from a friend as well as my registered email address and my friend's email address that was used for sending the invitation email. And finally hit the verify and credit "button", and got the quick message saying about .... successfully
Can a Super Admin See Emails marked Private
Can a Super Admin see all emails of all Users of the Subscription? Even those of a CEO marked "Private, Do Not Share Emails with Colleagues"?
How to change view mail colour?
Dear All, Is there any way to change the following colour to something else, or this is a default 'yellow' colour from Zoho?
Two CEOs on a Subscrition and Privacy
If a Zoho subscription has two CEOs, and one has marked their emails as "Private, do not share email with colleagues", can the second CEO see the the email of the CEO who has requested that his/her email not be shared?
Mail replies don't show in contact record
I've synchronized Zoho CRM to my go daddy email. Sent emails show in contact record but the replies and incoming mail do not. What do I need to do to receive incoming email in contact records?
HTML Verification Failing
Hi ! I'm trying to setup custom emails for my domain (festival4saisons.ch, which i own). First I need to verify ownership. I'm using the HMTL option to verify. I followed each step, uploaded the verifyforzoho file in the zohoverify folder which I created in the root of my website. When I go to the address http://festival4saisons.ch/zohoverify/verifyforzoho.html, I see the verification code which is the same as the one in the file, but when I click on the verify button, it doesn't work. I was wondering
ZOHO Mail integrate with Connect
Some feedback! Would be great of the new share feature in ZMail showed up in Connect!
How do I sync Zoho Mail Calendar?
I have Google Calendar in a two way sync with Zoho CRM. I have Zoho Projects pushing to Google tasks and Calendar. What's with the Zoho Mail Calendar? How do I sync this one up? I don't see any "sync" item in settings. Thanks in advance
recipients try to reply to my emails with no luck. Not getting some emails from some people. Help!
It seems Zoho mail has issues with some of my customers email servers maybe. When I send an email sometimes they cannot reply directly to the email I sent. Any ideas on what the issue is? They also report having sent emails they composed themselves being sent but I am not getting them and they are not in my spam folder. Or, they don't get my emails.
can I use zoho webmail with my registered domain whitout redirect my mx entries?
can I use zoho webmail with my registered domain whitout redirect my mx entries?
Mail Forward Failure
Hi, I forward all my emails (and do not leave copies) its been working pretty well, for a number of months. I've seen a couple that have not forwarded (but its been a long time) and I've gotten a small handful with "Mail Forward Failure" in the subject, but I could see who its from. Up until now they haven't been anything important, but the last one was from my credit card company which had fraud on the account so I would like to read it, is there any way I can get the message? It didn't forward
Email Forwarding verification issues
Hi, I am the Super Administrator of a Mail Free plan with several users setup. Each of the users/accounts is setup for Mail Forwarding as the emails for @mydomain.org.au are all committee members who change annually so I need to replace the forwarders each year approximately. When I add an email Forwarder through the Control Panel the forwarding addresss is displayed and needs to be verified. Although when I read the information under Email Forwarding on this page https://www.zoho.com/mail/help/adminconsole/email-administration.html
Default mail account is disabled
I do not understand because the default mail account is disabled and all the time I can not send emails. I have to correct it and enabling it to be putting the password of my account. This did not happen before.
can send but unable to receive
hi everyone, i just set up this email today jen@sunriseseaproducts.com, 8 couldnt send email but i couldn't receive, any ideas? thanks
Search mail is not working properly
The issue is simple. Not all messages are retrieved in search. We have ensure that the filters selection in search are the proper ones. I think the problem appears only with recent messages. In order to reproduce the issue, only have to send a message to your address and when it arrives, perform a search that surely match this search, and mail is not shown in results. Also, if you run a filter throw folder, recent messages are not matched and filter is not applied to them.
I need help receiving my emails into my Apple mail program
I have set up a zoho mail address and I have followed the steps listed in setting up my Apple mail program to receive emails but they are still not coming through. I do not understand a lot of the terminology used in this computer world so I would appreciate if someone could assist me in getting this set up! Thankyou :) Jacki
Undelivered Mail Returned to Sender
Hi there, Some of the emails can not delivered. The error message that i am receiving is: This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
info@energonbio.eu Error, ERROR_CODE :550, ERROR_CODE :74.201.84.163 is not allowed to send mail from kbtrade.gr. Please see http://www.openspf.net/Why?scope=mfrom;identity=dimk@kbtrade.gr;ip=74.201.84.163
Received:from [127.0.0.1]
zoho group invitation mail is in english only and no adaption is possible
I am using zoho groups in the control panel successfully and thankfully. There is the following problem/symptom, which may be also an idea for future development: --> the invitation email for new users is in english only. There seems to be no possibility to adapt this text. Such text adaption is possible for other group-texts like group entry confirmation, group email denial. The text adaption are found in the group email-options. The consequence of the english invitation email is, that new group
Setting ZOHO mail as default in Chrome?
I use chrome, and when I attempt to send an email from an account or contact, the default is Outlook. How to I change the default within the email field to be ZOHO Mail???? Very frustrating....
Where can i see how many emails my inbox got?
I want to know the total amount of emails stored in the inbox folder....how?
554 5.2.3 MailPolicy violation Error
I've been made aware that people attempting to email me are receiving the following message: demos@amoss.co.uk Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain amoss.co.uk by mx.zohomail.com. [74.201.154.201]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Can you please advise as to what I need to do to resolve this please?
Where is my login for my email? It's gone..
I've been using Zoho mail for years now and suddenly I am getting a page that says i need to sign up for your new snazzy business mail account. I already have a Zoho mail account that works nicely but there is no place I can find to log into this. This is not making my daily business very smooth. Please let me know how to sign in to my existing business email account through Zoho. thank you Davida Wood
only send 3000 emails a day?
Hi there, i have a Client and i will inscribe them to Zoho for the reason we will use our own Servers. Our Client is open up a new Multilevel selling Plattform. He will take millions of Users. Now my questions is, for this kind of Plattform, only send 3000 mails a day is little, why? We need send for example, the electronic billing system here in mexico we need send to each of every client the bill at the end of the month. We also need send email invitations from the multi level system. So we need
"Replied" flag
How can I enable the "replied" flag in the email list so I easily see which emails I have already replied to? It's gone in the new design.
Deleted email cannot be recreated!
Hi, I deleted this email: h.haboubi@xese.ma I would like to recreated it but I can't! It said that the user already exist even though it,s deleted. Can you help? Thank you, Rachid
EMAIL PROBLEM
The email has a problem. It doesn't work. We have the outlook and it works very well. Why the email on CRM cann't connect? HELP.....
adding a contact to cc field
When I click on a contact from the drop down menu in either the "To:" field or "cc" field, instead of just the email address - this is what shows up... "Brandon White" <b.white@alliedstaffingva.com<i data-email="white@alliedstaffingva.com" class="_crmio_extn_"> <i class="fa fa-refresh fa-spin" title="Searching..." style="display:none;"></i><i class="fa fa-search" title="Search in AgileCRM" style="cursor:pointer;"></i><i class="fa fa-plus-circle" title="Add to AgileCRM" style="cursor:pointer;display:none;"></i><i
How to change a single account time zone?
Only one of our employees has moved to a different time zone. How do we change the time for a single email user?
Missing 3 days worth of emails after starting an email migration
I started an IMAP email migration for multiple email accounts today (afternoon of Oct 12) and during the process, emails currently in the inbox of several accounts went missing. They are not in the trash nor spam folders. The missing emails are dated from Oct 8 - 12 and are extremely important, so it's a major hinderance that they cannot be accessed. If you are able, I need to have these emails restored as soon as possible. Thank you
mail.zoho.com / iphone / microsoft exchange
after setting up exchange for my iphone i get all my email on my iphone but it does not stay in mail.zoho.com or Zoho Mail App . it just skips straight to the iphone? How can i get my mail in both places and have it sync or is that a sacrifice of using exchange?
Custom URLs
Hi there, Just wondering-if I set up custom URLs will that apply just to the login page or all pages, ie will https://mail.zoho.com/zm/#mail/inbox become https://mail.MYCUSTOMDOMAIM.com/zm/#mail/inbox?
BLANK EMAIL WINDOWS
Dear Sir, I have created my mail with zoho. When I login to the account and go to mail, blank window is coming. but the email created for other user is working alright. kindly resolve the problem as I have created this as my primary email address. even on my mobile, it is giving an error message "server problem' thanks
Can't login to any emails
Hi Support I created an email address using the domain spcsports.co.uk and I've forgotten the password for all the email addresses the admin account and for the rescue email as well. Stupidly I can't even remember what the rescue email is... I own the domain, I can send you the verification number if you like. I have tried emailing support many times but no-one is getting back to me. Can someone help please.
Android contacts view
New Zoho user here. i am able to import and sync my contacts. Had to use vcard export out of yahoo for it to work. however the list begins with frequently used contacts on my mobile device which is not correct since I just imported. Is there a way to clear the frequently used contacts to start fresh?
Cannot Migrate from Exchange!
Hi, I am trying to migrate email from my exchange server and have emailed support multiple times over the past 2 weeks with no response. I installed outlook on my exchange server and ran the software. I tried all possible combinations of server names and domain names (see top photo) and I am still getting this error message when I try to find a user that I want to migrate (see bottom). I also tried doing this on one of our Windows 7 machines, with the same result. Please help! - mikev@visionmep.com
Not receiving emails
Have not been receiving emails since about 3am EST. I have been able to send emails out, but my clients are getting messages that our email addresses have "permanent failure errors". Is there a status as to when this will be fixed?
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