Can't view sent emails when doing mass email
Hi! I don't know if the contacts I selected for a mass email using a email template were sent an email. Nowhere in my sent folder in both Zoho or Gmail show that the 20 or so contacts I selected were sent emails. The only confirmation I have is after hitting send, a pop up message confirmed that 20 emails sent. Also, when viewing the contact's record under emails is the record of all emails sent from crm. How come I cant check by viewing the sent folder in either Zoho or Gmail? thanks
Receiving error messages
Hello I am very concerned as to why I keep receiving permanent error messages when I am sending emails to people that I have previously emailed with absolutely no problems before. It is very important that I am able to email these people but I keep receiving error messages.
I'm unable to finalize the domain verification process to set up my email address
Hi, I did everything and then according to the instructions: You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. If I click Verify it brings me back to the beginning of the verification process which I already did. this is very frustrating. Can you please let me know how to finish the process? Regards
Pending emails after bounce block
Hi all,. I've just been nobbled by the bounce limit block. I'm using SMF forum software to email my 6000+ members - and enough email addresses have been invalid to trigger the Zoho sending block. My question is this.... the SMF software still ploughs on sending my newsletter long after then block is in place so what happens to all these emails? Does Zoho requeue them to be sent after the block is removed or do they get lost forever? If they get lost then I have no way of knowing who on my forum has
MX Record correct but unable to receive
The MX record is correct as far as I can tell but I am still unable to receive any emails. I can send them but not receive. I created a new user and it is working fine. I used to use the same email with google apps before switching over to zoho. Could this be the issue?
Unable to open email in sub folder
https://mail.zoho.com/mail/popEmail.do?ispop=yes&accId=2849220000000008001&msgId=2849220000006015001&hasAttach=false&folderId=2849220000001321001&st=1&archTy=0&flag=0&isthd=1&ns2=1 jwaterman@fitsupply.com fishbowl folder unable to open some of the emails in that folder
Emails not being received from one sender
Our domain proptech.aero is unable to receive emails from baesystems.com. The sender is copying another email address on the emails and they are receiving it fine. Outlook settings are correct and not blocking it and the sender gets no failure emails. They have tried emailing multiple addresses on the domain. Can you please investigate?
Help Can Send emails but not receive
My email address Is jc@themoosenoodle.com i can send out emails but not receive any thing back
Mail seetings SMTP Joomla
Hi, I am trying to set up the smtp mail settings in Joomla 3.4 to use zoho. I configured it with no luck.( I have the two factor authentification OFF). The contact form in the web claims SMTP connect() failed. Nevertheles, I configured the smtp settings with a google apps account and it is working perfectly. Outgoing Server Name: smtp.zoho.com Port: 465 Security Type: SSL Require Authentication: Yes. mail ...... and password ........ I really do not knwow what I am missing. Many thanks in advance,
Can't receive mail after migrating domain hosts
I'm using zoho mail to host email sent to a domain I own. I recently moved the hosting for the domain to a different one from the domain it was on when I verified the domain for zoho mail. Since coming back online I can send email from zoho, but I can't receive email on any of the addresses attached to the domain in zoho. Anyone know what's going on?
Can not add a pop3 account of gmail
I have already email account in Gmail. I am trying now to add this pop3 account into Zoho Email, but it doesn't work. I have make Gmail setting available for pop3 access, then step by step to add a new pop3 email. But it shows always the message "[AUTH] Web login required: https://support.google.com/mail/answer/78754 ". Anyone knows why? Thank in advance Dao
Zoho mail sending quota
Hello, I send a lot of attachments daily of more than 1 gb. Any Idea on which mail package I can buy which will give me more such daily sending capacity?
up to 15 accounts for free
Hello, I'm the administrator of the Zoho User: 54133309. We are already using 10 email accounts and we need to add 5 more, how can we do that? I´ve read that you guys advertise up to 15 free email accounts, please I need orientation, thanks
Pop Access "invalid security certificate"
Hi there, I'm getting the following error: "Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring." Can you generate a certificate for me? This would also let me connect on outgoing port 465 SSL. Thanks, Chad (I saw someone else had the same issue and that was done for them)
Template bug on ZoHo Writer demo.
Hi, There's no section for ZoHo Writer so I'll post this here in the hopes the bug can be corrected. On the ZoHo Writer demo that is on your website there is a bug with one of the templates. The template is named "Test". It produces a box of text that covers the top left side of the screen that prevents the template from being deleted. Hope this helps. Mike
i can´t verify my domain with the new version of wordpress (4.3.1): WHAT CAN I DO??
The new version of wordpress (4.3.1) deactivate the flexibility to choose or select the path where i want to upload the media files and also removes the configuration of the DNS.
Disable two factor authentication for SMTP?
Hello, I've seen that Zoho supports two factor authentication. That's really cool. When I turned on the feature, my mail client (claws-mail) completely failed to send/retreive email, because it has no idea how to deal with the new security feature. May I turn off the feature, for example, for some trusted IP and/or for command line interfaces while I still have the feature for web-based email? Does that make sense? Thanks a lot.
I cannnot send emails to my zohomails
I can send emails to other emails from my zoho mails,however when I send email to my zoho mail from other accounts its a problem..., Kindly advise.
Time Of Day Setting
How do you change the time of day ? The time shown on incoming mail is 2 hours behind my time.
admin is lost
Hi! It guy has left our company and forgot to give access to admin panel (our domain in balala.com.ua) How can reset admin and super admin? Thanx in advance, Lara
No reciving emails
Hi!! I just made the email and i can send emails from zoho but not receiving from gmail, hotmail, etc Could you help me a little bit because i don't know how to fix it. Thank you very much!! Miquel.
Can you help me get deleted mails back?
Hi, I'm testing Zoho mail and I deleted some mails and they aren't in the deleted section anymore. Can you help me to recover the deleted mails? I apreciate any help given. My Zoho user Id: 40366307.
Outlook not connecting to Zoho
Outlook is not connecting to the server, i am not able to send and recive any emails, but i can see them on web browser. I can connect to all other account on Outlook but not my Zoho Server account.
I have my email set up and can send email but I cannot receive any email.
I have my email set up and can send email but I cannot receive any email, how to fix it. my email : stanley@alva-edu.com service@alva-edu.com sales@alva-edu.com
Mails keep bouncing
mails sent to our domain www.hamaraghaziabad.com keep bouncing. following is the error message Delivery to the following recipient failed permanently: vishal@hamaraghaziabad.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain hamaraghaziabad.com by hamaraghaziabad.com. [67.222.13.231]. The error that the other server returned was: 550 No Such User Here ----- Original message ----- DKIM-Signature:
Android exchange stopped working
Although the sync says it has completed fine, my zoho contacts have disappeared from my phone and using gmail app just hangs saying "waiting for sync" when trying to get mail. Is there anything I can do to fix this? Do I need to delete the account and re-create it? settings: username and password: set correctly server: msync.zoho.com port: 443 security type: SSL/TLS "validating server settings" completes without error. On the zoho side: activesync is enabled, two factor authentication is disabled.
Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200]
Please unlock my daily mail limit please. Thank you.
Domain Not Resolved, why?
Zoho bounces an email address mtot@axiom.repositoryhosting.com that gmail do not hotmail. WHY? http://network-tools.com/default.asp?prog=test&host=mtot%40axiom.repositoryhosting.com
Outlook not connecting, not receiving imap email
Since this morning i am not receiving any email, outlook can not connect to the server. It says connecting securely and then it gives me an error. I may think is a technical error server problem from Zoho Servers, but can someone help me fix this issue.
I am able to create 9 email Ids Only
I have only 9 users added to my email hosting and now i am unable to create new as well as i cannot refer anyone.
Drafts folder is not synched at android IMAP client
Symptom: The drafts folder is not getting synched at my mobile android smartphone (android 5.1) Good cases: I see the sent and incoming mails nicely on my device. Config Details: 1. I am following the guide at: https://www.zoho.com/mail/help/android-imap-access.html SSL (always) is not available, I choosed SSL/TLS for both incoming and outgoing emails 2. All IMAP folders are marked as relevant, see https://www.zoho.com/mail/help/imap-access.html#alink2 Thanks for your advice!
URGENT HELP - EMAIL NOT WORKING VIA OUTLOOK
Hi there, i have emailed you, called and left a message and tweeted you and i am not getting any response, your phone line won't let me hold, i have to leave a message.... Since Friday morning, i can not receive or send any email via outlook on Zoho. Works fine on my gmail account but not Zoho. I have spoken to Microsoft and they believe the problem is with your server as my outlook is saying 'cant connect to zoho server' they have sent a ping via terminal and it is not responding. This is my business
Urgent help - Cant send or receive email via outlook
Hi there, i have emailed you, called and left a message and tweeted you and i am not getting any response, your phone line won't let me hold, i have to leave a message.... Since Friday morning, i can not receive or send any email via outlook on Zoho. Works fine on my gmail account but not Zoho. I have spoken to Microsoft and they believe the problem is with your server as my outlook is saying 'cant connect to zoho server' they have sent a ping via terminal and it is not responding. This is my business
Delete my Account and Refund my Payment
Could you please delete my ZOHO MAIL Account, as I have not used it for more than 10 months and it does not seem to fit my needs. A renewal fee of $42 was charged on my card via PAYMENT ID# RP0000234818PP1. Please refund this to my card ASAP.
User Account Blocked
Hi One of my user account is blocked due to daily bounce limit. So will it automatically activate in 24 hrs or is there a procedure to be followed. Please let know. Thanks, Chintan Desai.
Problems javamail and ZOHO MAIL. Imposible to connect...
I dont understand why the error that show its referenced to GMAIL... Zoho mail uses the same email smtp server? My code: //Enviar el email Properties props = new Properties(); props.setProperty( "mail.smtp.host" , "smtp.zoho.com" ); props.setProperty( "mail.smtp.starttls.enable" , "true" ); props.setProperty( "mail.smtp.port" , "587" ); props.setProperty( "mail.smtp.user" , "myemail@zohomail.com" ); props.setProperty(
Zoho mail account configured to forward messages to gmail account but nothing shows up in gmail
Pretty much what it says in the title... I configured my Zoho email account (tc@tcbloodstock.com) to forward all incoming messages to my gmail account (tcbloodstock1@gmail.com) and it looks correct in the settings but none of the 1400+ messages in my inbox have shown up in my Gmail account. Any ideas?
Only limited number of tasks can be saved
Hello, I already posted this, but it was not shown, never passed moderation, was this censored? If so, why? I thought this is the place to report problems? Anyway, here we go again. According to my observation, if you save 25 tasks, and then create a new task, the last task in your list at the bottom vanishes. So the limit seems to be 25. But there is no error message, just the last task vanishes. I didn't realize it at first, but I tested this several times. If you delete the 26th task you created,
How do I change the name in the 'from' section of an email
How do I go about changing the name seen here at the top of any email messages I create? I've combed all the settings and have updated every field I've seen with my first / last name in there. However, none of the changes I have found in the settings seem to be reflected here. This one "From" field still remains as it was, and the last name seen here is what I am trying to change. Any suggestions?
MX Records Already Pointing to AntiSpam
Hi Zoho Team, I want to stat using Zoho Mail, but our MX records already point to our AntiSpam system. Is there another way around this as I would really like to have our mail associated with our Zoho account. Many Thanks, Dwayne
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