Urgent Can't receive email
Hi , I sent the test email from gmail, but there have below feedback. Could you please kindly check how to solve it? My MX already as below. 2 Records (0 Selected) Priority Host Points To TTL Actions 10 @ mx.zoho.com 1 Hour 20 @ mx2.zoho.com 1 Hour Delivery to the following recipient failed permanently: service@sandutech.uk Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain sandutech.uk by smtp.secureserver.net
Email in inbox not displaying all emails, even unread
Hello, For some reason the Email in my inbox is not being displayed properly, only a few of the 150 emails are visible. There are no filters applied so I do not know what I have done to cause this. Can someone help please.
Can receive but not send Zoho emails through Windows Live Mail
ERROR CODE: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '' Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: SMTP Port: 465 Secure(SSL): No CONFIGURATION: POP3 Outgoing (SMTP) = 465 Server = smtp.zoho.com "My server requires authentication" is checked Incoming (POP3) = 995 Server = pop.zoho.com "This server requires a secure connection (SSL) is checked Username
Forgot password link does not work for our users?
When organization members try the link it simply tells them an admin can reset their password; but I don't want to have to deal with that? Is there a setting I need to change/configure so that they can reset their own passwords? I do not have the zoho CRM, only the mail. Thanks in advance.
POP3 not downloading past 9/13, IMAP downloading everything
Our POP3 download downloaded all email up to 9/13 1337. Re-creating email account in outlook doesn't help - downloads up to 9/13 1337. Adding POP3 account to iPad downloads starting at 9/13 1337 and goes backward. There are over 3 days of recent emails on the server, and using an IMAP account, we do get the most recent emails. We can't want to use IMAP because Outlook's junk mail filtering doesn't work on that type of account, which is desperately needed as this account gets over 400 SPAM emails
Sudden Trouble sending and receiving mail via ipad mail app
I've been successfully using the ipad mail app to send and receive my zohomail along with other accounts. Yesterday, the zohomail stopped working, while all of the other accounts are fine. I can access my zohoemail via a web browser, but I am unable to download emails via apple's mail app. I have tried restarting the ipad, re-entering the settings for the email account, and more. Any suggestions here? I am using ipad 4th gen, system 7.1.1
Display Full Message with Images
I get daily messages from realtor.com, some of them with several images. Occasionally I'll scroll to the bottom of the screen and see a link the says something to the effect of, 'Click to Display Full Message'. Other times, like today I don't see that link, but the email is clearly not being fully displayed. I've tried both Firefox and IE browsers with the same results and even tried adjusting font and other size settings. When I forward the email to my yahoo account I have no problem seeing
Not all e-mail forwarded
Hello, I have forward e-mail option activated in order to get a copy of all received e-mail to be delivered to another e-mail account. I also use my windows phone to send and receive e-mail from my account. The problem seems to occur with some of the e-mails that are delivered to my phone and read by me. These are received at the forward to adress. What can I do? thanks P.
How to setup if I have more than one zoho account?
Hi I have four zoho accounts due to separate businesses. How do I set up calendars so that I can see all three on a single calendar? How do I set up to be able to go between each mail account - or must I logoff-on each time? Thanks in advance
Problem with Gmail migration
Dear All, I am trying to migrate my Gmail emails to my Zoho mail account. I have already enable the POP and IMAP options in my gmail account. In the control Panel and Migration tab I have set the following: and then I tried to add a new account manually like this. I am sure that the source user name and source password is correct. What else should I check?
the other email can not send into my zoho email box, what is wrong with it?
please check the info below.
please unblock me!
Please unblock info@prosandcomms.com regards, xxx
Cannot confugure IMAP on Samsung Galaxy S5
I am unable to configure IMAP for any of my Zoho Mail accounts on my Samsung device & keep receiving an error message. Zoho Mail is working well on Mac Book but unable to configure using the identical login details. I have followed the direction given on Zoho website; TFA is not enabled on any of the accounts and IMAP ports are correct. Help appreciated.
EMAIL CONFIGURATION
I have problems with the e'mail. I can create new account.
Rare mx issue
Hi I've finished setting up my new account and currently experience this situation: - Can send emails through web, ios zoho app and outlook - Can receive emails only through outlook and mail native ios app - Email configuration is set to not delete message on server, both on zoho and oulook have the same instruction - Could get at this point only by setting mx record content as www.palmanova.com.pe for both destinations mx and mx2. Neither @ or blank worked. Any thoughts on how to get zoho web client
EMAIL PROBLEM, WE CAN'T SEND, SEE THE MESSAGE IN RED
WE CAN'T SEND THE EMAIL, PLEASE SEE THE MESSAGE
SMTP no response
Hello Zoho Team, I tried to setup smtp however we found some problem with smtp.zoho.com. The trace route screenshot is attached. Could you please kindly suggest solution for this problem? Best regards, Phonkrit Ratanawong
Unable to verify domain
My domain is hosted with Coffeecup S Drive. S Drive has no email function so I am tryhing to set up an alias via ZOHO for the email address sales@tonneaucoversstore.com I am trying to verify that I own the domain tonneaucoversstore.com using the HTML method. I believe the verify file was uploaded to the right path because when I click on http://www.tonneaucoversstore.com/zohoverify/verifyforzoho.html I see this number: 1441913241496 But when I click the ZOHO verify button, I still get the error stating
CNAME verification failed from Godaddy
I´ve been trying to verify my CNAME and it fails in all the methods. I have my web host in google apps; I deleted all the google settings and apply the zoho settings. Can you help me to identify what am I doing wrong?? Thanks
Can't Send Mail - "rejected by server" error
I just set up a new iPhone and it is the first time I am using Exchange Active Sync so that I can take advantage of push email. Incoming mail is fine but when I try to send a message I receive the error "Can Not Send Mail - The message was rejected by the server" Is there a setting that needs to be changed?
zoho corrupt
Hy mi zoho, are corrupt lokk at the atached picture all the symbols are out of screen...i tested it with 5 Pcs user id: 45287925
Can't send email - Exchange Active Sync
I am setting up a new iPhone and trying to use the Exchange Active Sync Functionality so that I can get push email. Receiving email works fine but when I try to send I get the following error: "Cannot Send Mail - The message was rejected by the server" Is there a setting that need to be changed or something to make this work? Note: I tried to post this question earlier but I never saw it in the forum so am reposting
Email blocked
Hi, A user with an email id yogish@trutrade.org in my domain got blocked. I am the domain administrator for this domain, however I am unable to unblock the user. Can you please unblock the outgoing emails for this user. Thanks, Naveen
Big problem (code:7009)
The emails that are not displaying in the Inbox and Sent box are caused by Server Error 7009 (message that pops up). Please fix this on your side, it's impossible to work with 'hidden' emails.
VPS + CloudFlare + Postfix + OpenDKIM not sending mails to my zoho email
Hello guys, I just configured my VPS to send emails so it doesn't go to spam folder. When I execute the script to send myself an email hosted by Zoho from my VPS, it executes fine but I receive no email. What could be the issue?
5 Days of emails disappeared from all folders
Hi, on three separate occassions one our zoho mail boxes has had 5 days of emails disappear. Mails before and after the 5 days are still present in all folders. This includes inbox, sent, trash. This occurs weather we operate using remote imap clients or exclusivelu directly from zoho website. So the dissappearing is occuring at the zoho server. The trash holds other emails older than 5 days. The dissappearing emails occurred again this morning. New emails kept arriving but all evidence of 5 days
Format of CSV for uploading contacts ?
I noticed there's an option to upload contacts in CSV form, but what is the format ? What minimum attributes are needed ? Thanks
Zoho Mail Stopped Forwarding
It happened when I tried to setup same email forwarding on multiple zoho email accounts. Now I only have 1 zoho email account that is still not being forwarded to my google mail. I confirmed the email forwarding link. Any idea?
Having Trouble Verifying My Domain
Hi All -- I'm new here and having trouble getting my domain verified. I was hosting my site with Hostgator, but recently switched to WP Engine, which doesn't host email. I switched the domain to WPE before trying to move my email to Zoho. I hope someone can tell me what I'm doing wrong! So far, I've tried: - CNAME: Followed directions for changing the DNS through HostGator, my previous host. I bought the domain through them. This does not appeared to have worked. - HTML: Downloaded the Zoho file
Can't Receive Mail
my account admin@danangz.com is unable to receive incoming mail from senders. ----------------------------- Delivery to the following recipient failed permanently: admin@danangz.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain danangz.com by mx.zohomail.com.danangz.com. [112.78.2.59]. The error that the other server returned was: 550 No Such User Here ----- Original message ----- DKIM-Signature: v=1;
I dont recive emails from some Senders.
Hello, I dont recieve emails from some sender, I can send them but when they send to me, they dont get an error message but eather i dont get the mail. What could be the problem? Kind Regards Eldan P.s. it is not in the spam folder.
User already exist in your org error
Hello , I am trying to create a new email "chirag@polo-safari.com" , from admin email account . this is showing me a error as " User already exist in your org " . But dont have this user added in my organization......Please help me. Its very urgent
Unable to verify domain, with details
Hi, I have purchased domain WWW. WESTERNLOGISTICS.COM.AU from godaady, but while adding a domain on zoho i got a error saying domain is already registered. Through https://help.zoho.com/portal/en/community/topic/error-domain-already-exists i got to know that this might be a ownership issue. For proof of ownership i have attached a screenshot. Please do the needful regarding this issue, i am looking forward to use your services. I am using hosting from freehostia server. Regards,
Godaddy IMAP and 3rd party apps Outlook and Android
I have a godaddy domain.My Zoho mail works perfectly with the online platform including migration, but I'm unable to use any 3rd party programs such as Outlook or my Android phone mail. Both worked with IMAP before I switched over. It says "invalid credentials." I have followed the instructions faithfully. Outlook won't accept my user name and password. Please help! Mitch
i want ti close my acc
i try to close my acc but scc this You are an administrator of your organization : "*****" . You should cancel your organization from Business , before closing your account. pls help me to close my acc
Deleting my mail account
I want to delete my mail account however, I am not finding any link specifically for only email. If I delete my account like it says to do here How to Close Your Zoho Mail Account will that also delete my web site as well? If so, I will have to leave my "account" open until I am able to switch my web site over to another provider. Please advise me on this. Thank you for your input. AE
Account Blocked
Hello, I need my e-mail unblocked as soon as possible. Unable to send any e-mails and I need access for our small business. Thanks in advance. marlene at coeurmaroc.com
Not able to receive mails from Linkedin
Dear, I am trying to create a company on Linkedin. It sends mails only to company email id (eg. abc@123.com) When I add my company's email id in Linkedin's "create company" page, they send me a link on abc@123.com, but I don't receive the same in my mailbox. Pl help.
Cannot confirm email
I've signed up for an email address with my own domain at Zoho Mail, hello@bleed.space. I signed up using my outlook email address rollovann@outlook.com. I received a welcome email asking me to confirm that email address. When I click on the link, it says that the invitation email is expired, and that I can resend a new confirmation invitation from Profile>Email Addresses. When I navigate to Profile>Email Addresses in Zoho, only hello@bleed.space is listed under Primary Email. When I click on Add
My account got blocked because of the bounced mail . please unblock
My account got blocked because of the bounced mail . please unblock info@512kuwait Does this unblocking happens automatically at the end of the day or I have to ask for support again ?
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