How to extract deleted mail from Zohomail
Dear team. During surfing i accidently deleted one full page mails from my Inbox. CAn you help me retrieving the deleted mails Regards Nidhish H
Exporting Emails
Is there a way to export all the emails in our Zoho mailboxes to a .pst or other format, or would they have to be forwarded individually?
Admin user mail not getting configured in exchange on I pad
Hi, I am having trouble configuring my admin user Mail on iPad exchange. I have tries this on other devices also but was not successful. Active sync is enabled still not getting configured however other mail users has no problem configuring. Screenshots attached. Please help. My domain is silkflight.in & admin user mail is ops@silkflight.in Awaiting you soonest reply. Sincere regards Dinesh
Lost My ZB code
Hi, I lost my zb unique code, how i found it?
Zoho Recieving Mail Problem
Hi Guys, Need some serious help here , I have setup the Zoho mail correctly...I am having problems receiving my emails now but I can send emails out... Surely if I can send emails from my inbox sure I can receive them to. Is there something wrong.... I need this problem sorting out please.
E-mails being rejected by recipient domain (Zoho address)
I set up my Zoho account and it seemed to be working. I have sent and received a number of e-mails on the account. Recently I tried forwarding an important e-mail and I received the following error: Delivery to the following recipient failed permanently: x Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain x by mx.zoho.com . [x]. The error that the other server returned was: 554 5.2.3 MailPolicy violation
Issues using Zoho mail
Hi Support Team We are facing issues in receiving emails to my sriram@musikwood.com mail id (all email ids of musikwood.com) from other mail ids / domains. We can send mails from this id... Can you tells us the problem. with regards Sriram T.
I can't Recieve Emails
Already check my MX record are are working.
No email for 24 hours
I'm experiencing the same issues as many others, no email received for 2 days. How do I know if my account is also being looked at? Dave
Cannot receive any mail
Hello, I've got an issue with receiving emails on my domain lmanak.com. Everything worked fine till last week, when suddenly emails stopped coming. MX records seems to be fine. I was not changing or doing something by that time. Thanks for help.
mail not received
Suddenly zoho stopped to receive mails (jan.blaha@jsreport.net). There were no change in the dns settings from my side. It was working 4 days ago. Please check my account. This is critical for me.
Limitation or Delay with zoho free mail account?
Hello to all I configured several free account to test the service and propose , if necessary , the mail zoho to my customers . despite the MX record configuration is correct , the mail does not arrive or arrives too late an hour ! I tested the service with an internal mail server , with gmail and hotmail . emails arrive late or do not arrive ! there is some limitation with free accounts ? mail is downloaded or checked every time ? thank you
Mail not delivered / not received timely
Since I posted having this identical issue over 3 hours ago, and it is still 'awaiting moderator approval' I am creating a new post / thread. HELP! Our client would like to know when this will be resolved. Issues started last week and continue - we are monitoring and yes, it is very very slow and sporadic on delivery. PLEASE RESOLVE THIS ISSUE!
URGENT!! zoho mail not receiving emails (I have updated my MX!!!)
Hi I have just successfully set up Zoho Mail using my own URL savepal.io. For a while I was able to send and receive emails perfectly. After I have tried to set up the two level security authentication I didn’t receive emails anymore. I am not sure if it has anything to do with that since I was able to login perfectly. I have checked on godaddy if the account was properly set up and it seems it is. My MX and MX2 stuff is correct…. Today I completed the security authentication and disabled
Zoho Email
Had configured the email account based on my domain with godaddy last week. And it worked fine. The MX Records and CName Records are in place. I rechecked them again. Now the situation is that all outgoing emails are working from the zoho accounts that have been created but the replies to these messages on their respective accounts by the Recipient does not work... ie no incoming email is working.. Would appreciate any help John
2015 06 24 - Zoho Email Not Working fine
We are testing zoho for 1 week, and now I have discored that email from gmail is not delivered in zoho. Is true or is a problem just today. The emails from gmail are not incoming to my accounts in zoho. Is there something I can do to fix it?
Delayed emails
Again, I have problems with the delivery of mail , how I can remain distributor of its products ?, if every week we have a problem with emails , we need long-term solutions to this issue , we can not go every week with failure in service. Domains castana.com.co
I think I have some missing mails
Hello, I don't know if maybe an admin can help me, could you inform me if there was any server error or something like this in the last few days? Some people said to me that they sent mail, but I didn't receive nothing. It could be possible that this is a problem from that person, this is why I'm asking here if someone know any other information it could help to investigate this situation. Thanks for all and sorry for my bad english. Kind regards. Jorge.
Missing Mail in custom folders
It seems that in some of my custom subfolders the emails stored are missing but the counter on top right shows the email count right and i can navigate it. No sign of the emails although they were stored there and not archived. Also when i toggle the layout the emails are accounted for but do not show up in the list view. Even searching for the user's email affected the search results show the right number but no emails. Please help, would be much appreciated!
Failing migrating emails from Gmail to Zoho
Hi, I am currently trying to migrate existing emails from Gmail to Zoho but without any success. For more information, currently I have my gmail account being suspended due because it already passes the 30-day trial period. Could this be the issue? The system gives the error message: "Authentication details provided was rejected by Source server. Kindly provide valid username and password." though I know I have already given the correct gmail username (the email address itself) and the correct password
Zoho Bonus User Signup Error
I received an invitation to join Zoho. I will need the offered bonus users to create enough mailboxes for my business. I did not use the email address I received the invitation to set up the account and aparently that is what creates the link to claim the bonus mailboxes. I have not yet set a new MX record because I need to be certain I can add the addtional 5 boxes once I have moved to ZOho. Will that oppurtunity appear nce I change my MX record? I have submitted a support request but so far have
change email address
I received a different domain and id like to change my email address now. I see i can delete the account but my domain and everything is linked to it. will it be on a new one i start? will i be able to open a new one since we can only have one. Can i use the same email to start the new one? Thanks s much
Why can't I create subfolders in the sent items folder?
It's quiet easy to create subfolders in my inbox. When trying it for sent items it seems impossible to do so. Anyone suggestions or tips?
How do I link an email to an account?
Hi, I copy zoho in relevant emails I send (me@zoho.com). The email ends up in my inbox in Zoho. Now I would like to associate that email with a particular account, so I can go to that account and see all the emails everyone has sent about that account. How do I do that?
Created users not able to sign in
Hello, I am admin for my company's account. I created few users and sent them their passwords. However, they are complaining that there is no account setup for their email address. Can you please help? This is how added users: 1. Go to Control Panel -> Mail & Docs -> User Details -> Add User Let me know if you need more details. Thanks
Outgoing disabled.
hello there, On our email info@siotas-store.gr outgoing is currently disabled. Our site was hacked by malicious files. Malicious files were sending spam email. Site was totally scanned and cleared. Please re enable the outgoing services so we can be able to send emails. Thank you in advance, Siotas Store
Not all emails being downloaded to Mac Mail
Does anyone else have this problem? Some, but not all, emails from my Zoho account are appearing in Apple Mail but it seems random, there doesn't seem to be any pattern. However they all seem to appear on my iPhone 5 using its mail program, and on my Surface 3 Pro tablet which uses Thunderbird. Does this mean that it's a problem with my iMac running Apple Mail (v8.2) on Yosemite? I've seen a whole heap of emails complaining about emails within Zoho disappearing etc. I don't have those problems, only
User or password not valid
I have not been able to access my zoho mail account for the past 4 hours. I get user or password not valid error. I have already checked them several times and they are correct. Help!
imap / smtp not working over VPN - blocked?
Hi everyone, I can access imap.zoho.com and smtp.zoho.com from home, but if I use a VPN or university internet, I cant access my emails. (webmail still works) This is only happening with zoho, all my other accounts working fine. I also can't use any zoho accounts using outlook for ipad. Can somebody help me out to get my emails working while at uni? Thanks
Gmail Cannot Connect
Are you guys having SMTP or POP Problems? I haven't been able to access mail through gmail for the past 30 minutes or so.
DNS configuration for users with own subdomains
Hello, I would like to configure my domain to allow each user to use their own subdomains (even on different server) but also have part of email address before @ as their username without subdomain behind. Example: Hosted on ZOHO: user1@domain.com work@user1.domain.com noreply@user1.domain.com But I dont want to limit users from using different email providers, so I am not sure, if it is correct to set MX record at DNS for the whole domain.com to ZOHO servers. How to correctly setup DNS and ZOHO
Receiving yestarday's emails today
Hello, we have been receiving some of yestarday's emails today. Not all of them, but some of them. What is wrong? This is a serious problem for us. Please help!
AOL spam complaints
I contacted AOL because they had blocked a mailing to our subscribers as spam. They replied as follows: Hello, We are seeing very high spam complaints from IP 74.201.84.163. The IP is also sending mail to spamtrap addresses. Apply for a Feedback Loop on our website to manage the complaints. Thank You, AOL Postmaster. This is the Zoho IP address. what can be done to resolve this? ATB Gwyn Headley, fotoLibra.com
Server Error 7009
The emails that are not displaying in the Inbox and Sent box are caused by Server Error 7009 (message that pops up). Please fix this on your side, it's impossible to work with 'hidden' emails.
New UI
Hello, sir Is there any confirm deadline or expected time frame for implementing new UI in zoho mail, because its look like win 98 mail box, in 2015 era. I have checked all replies from team zoho, since 2014 feb, All are saying that we will soon. Its have been more that 1 year and 3 month that in testing phase.
help!!! as of this morning SPAM is going directly into my inbox
I am being flooded with spam, your spam filters stopped working this morning for sblackburn@fitsupply.com please advise.
How do I remove my name from email?
Hello, I would like my full name not to be dip lays in emails that i send. How do I replace it with something else? TIA
Can we get a tooltip of someone's email address when hovering over From field in the main Mail view?
It would be helpful to be able to see the email of a sender without opening the message! Can we get a tooltip for that when we hover over the From? I don't want to open any spam by mistake but I also don't want to miss legitimate messages. Also, once we DO open a mail, we should be able to see the subject line easily. Right now I think all we can do is open the header and that's very hard to read in the format it's in currently.
Please redesign spam list behaviors!
Hi guys, have loved your services for years and really appreciate them. However, I must object to some of the changes in the anti-spam section's behavior. First, I was pleased when I saw the anti-spam section had changed to a popup over the mail function, allowing us to simply close it when we were done with it and return to mail. Now it's back to the old behavior that gives us no way to return to the mail screen unless we reload. Who thought that was a good idea? There's not even a button or menu
I stopped receiving email in my Zoho CRM after March 2015. Need help with fixing this.
Hi I used to use a free version of Zoho CRM and a paid version of Zoho Mail. Note that this was IN ADDITION to our company's regular email hosting provider (InMotionHosting). I was able to receive all contact related emails in Zoho CRM - however, after that it stopped working. I see that the last email I received in Zoho Mail was March 4, 2015 and the last email received in Zoho CRM was Feb 26, 2015. I checked and it looks like I still have 20% of storage available on Zoho Mail. Also, it looks like
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