PST Migration trouble - ZOHO Support sta
We started the Migration several nights ago. We immediately had problems and after multiple calls and e-mails to the Zoho support team... we have still had NO RESPONSE. I am becoming very disenfranchised with the Zoho support team and there response time! We started the Migration several nights ago. It went through the "first round" just fine. But when it tries the 2nd step ("Uploading Mails"), it sits at 0% for a VERY long time, eventually gets to about 4% and then displays a message that it
Delay in receiving emails, Sending
Delay in receiving emails, Sending also being delayed or remains undelivered. Facing the problem since morning today. Please advise.
my Clients client is not recieving email from my client
My Client is trying to send email to their client who uses your Zoho Mail service.Your client is not receiving email from my client, and my client is not receiving any bounce back or error from your servers. Me as a service provider did not find anyway to check to see if we somehow made it onto a blacklist of yours somehow and makes it hard for us to troubleshoot without a bounce back or Feedback Loop Information system like AOL provides. What can we do to fix this issue? http://WrinkleFreeIT.com
Zoho POP not working
Pop access stopped working at all (in the last 48 hours). I see a lot of other people reporting it too. Zoho, please repair it soon and let me know.
Email
I Have a Email User like: dario@zoho.com.br and i am trying to figure out a way that i can send and receive emails from other accounts like contact@zoho.com.br on the same place that i have sended and received emails of dario@zoho.com.br How can i fix this problem??? Now i can just send emails from dario - and i already create a email like contact but it's not working. Someone can help me please? Regards
Migrating from Outlook.com
Hello! I'm currently migrating my client's email account from Outlook.com to Zoho. I created the Migration, added the users and started it. It says it was completed, but it lists a lot of non-imported messages. For example: User 1: Total # of messages in Inbox: 6129; Total # of messages imported: 3886 User 2: Total # of messages in Inbox: 6956; Total # of messages imported: 447 User 3: Total # of messages in Inbox: 430; Total # of messages imported: 429 What can I do to migrate everything?
Set up MX Record but unable to receive emails.
I've pointed my MX entries to Zoho as ejoo@dilsay.pk my domain is www.dilsay.pk. I cannot receive emails but can send emails out. How can I solve this problem. I've used third party tool to test if I've added DNS record correctly and it does show both mx.zoho.com and mx2.zoho.com as MX. What should I do?
Problema com mensagens e novo domínio
Há alguns dias minha caixa parou de receber mensagens. Excluí meu domínio pelo painel de controle para criar um novo para ver se resolvia o problema. Agora ocorre erro na verificação para incluir um novo domínio. Alguém tem uma ideia do que fazer?
Emails sending okay, but no incoming email
I recently set up an email account using a custom domain. I've sent email from the web based site and from the mobile app with no issues. However, none of my incoming emails have been received. I've tried from the app and the web based site with no luck. Is the system just that slow or is there some other issue?
EMAIL SYSTEM PAINFULLY SLOW
The email system is EXTREMELY slow and unbearable to work with. What is up with zoho lately? having nothing but problems.
Delete my domain (no red X to delete)
Hi team, I have been trying to close my Zoho account. I have got to the stage where the system is asking me to downgrade my site. But I am on the free package anyway? I have followed these instructions: Hi, We don't delete user accounts from our side due to security reasons. Please follow the steps below to close the account : Note: Once the account is deleted, all the data associated with the account across all Zoho applications (Mail, CRM, etc. ) will be lost and cannot be retrieved. Step
Transferring Zoho mail to a new account
Hi, I'm migrating the domain name associated with my zoho mail accounts to a new host, what will happen to these inboxes when this happen? Can I transfer the emails into a new email host?
I signed up as a new user for zoho email but am unable to add new users now.
I signed up for zoho free email. While configuring I added just one account which is also super admin. But now when I login from super admin I am unable to add users. I even tried forgot password to check if my admin email is correct. Please help
Problem with receiving emails
Hi, Recently, I have stopped receiving email through my Zoho mail account. I have it set up with my domain, iceixgames.com and it was working before but suddenly stopped working. I tried to delete the domain from my zoho account and set it up again but it still will not work. I can send emails, but can not receive them.
NO INCOMING MESSAGES
Hi. My account can send mails, but can't receive any. Please tell me what to address so I can start receiving mail(s) in my email, which uses own domain. Thanks!
Unable to Receive email into my newly setup email
Hi, I just set-up the email on Zoho for my domain jivabhumi.com. I can send email but cannot receive any. My MX records seems to be fine. What am I missing? Thanks, Srivatsa
This Domain is not supported or already in use
Hi guys, When I put my own domain in https://mail.zoho.com/biz/mailsignup.do?plan=free the message returned is that "This domain is not supported or already in use". I'm trying recovery using all my GoogleAccounts and others.. without success. Can anybody help me to revoke/flush my domain or send me my username/password reset link? My domain is "fisitest.com.br"
Bounce Limit
User : contato@ccup.com.br Details :Saída de emails bloqueada. Motivo:Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ] How can I increate this number? this is the email where my customers contact me.
Incoming Email issue
I have configured my email for www.broadstonemusicseries.info and all seems to be set up fine, I thought I wasn't receiving any emails but actually it seems I cannot receive incoming emails from some accounts, I just managed to receive one from my business account but I have just sent from my gmail account and got this message. I wonder if you could help me with this issue? Delivery to the following recipient failed permanently: broadstone@broadstonemusicseries.info Technical details of permanent
550 No Such User Here
After having first set up the MX record with the domain registrar, and having Zoho e-mail working well, I subsequently adjusted other records with the domain registrar. Now e-mail is no longer being received, and instead e-mail is being bounced with a "550 No Such User Here." Perhaps more time is required for propogation? Otherwise I'm not sure why what was once working is no longer. This message was created automatically by the mail system (ecelerity).
A message that you sent could not be delivered
HELP PLEASE!!!
I have left messages on your support line and have not received a callback. We are getting one spam email literally every second or less. We are up to 3000 in the last 35 minutes. Please call me!!!!
Delays in receiving emails
I am experiencing delays in the delivery of my emails, several emails that should have been delivered on Friday and Saturday, were only delivered yesterday. Given that I am paying quite a lot of your service, I need it to be reliable. I am waiting for information about an important job, and this is not helping.
E-mails sent via Zoho, getting rejected "Relay access denied"
Hi guys, We ahve ao e-mail accounts hosted at Zoho, but for some e-mails that we send, we keep getting the error, " ERROR_CODE :554, ERROR_CODE :5.7.1 < Contact email>: Relay access denied" I've ommited the e-mail above, because it's a company client. Can someone from Zoho team help us with this issue? Best regards, João Bôsco
Cant receive emails today
Hello Zoho, I can not receive emails today. I can send but not receive. Zoho has been our only email/domain provider. jodymalone@pinntech1.com Regards, Jody
Email arriving late
Emails are arriving late. Sent to me Friday got this morning. Seems to be a delay today also not receiving notifications
why do we have both spam and junk folders?
why is there spam and junk folders separately? all other email providers like hotmail only have a junk folder. I have multiple email accounts to use but very hard to monitor spam folders and junk folders separately. So, is there a way to combine junk+spam or to keep only one? Please advise
Not getting emails
Hello, I am not getting emails. I can send emails, but I am not receiving emails. Lew
Adndoid mail app - multiple accounts
Hi, Would love to be using the mail app for android but the reviews on the play store are full of people complaining that it does not support multiple accounts - it seems that there are many others who like myself need to monitor more than one zoho mail address. Do you have plans for a version which has this ability, and if so what is the ETA? Thanks, Chris.
SMTP Protocol error:
Hi , can you help to understand below mentioned error. 12:21:32 SMTP protocol failure: syntax error: 3-digit code not found; -ERR ; too many error commands by mx2.zohomail.com (74.201.154.201) while connected from m6.examplemail.in (x.y.z.a) to mx2.zohomail.com (74.201.154.201)
User Password Change - 'Sign Out From All Devices' issue
Hi I've recently reset a user's password with the 'Sign out from all devices' box checked. It is not now possible for the user to log back in on their iphone in the outlook app, although there is no issue in outlook or via webmail with the new password. I have managed to set it up in the native mail app, but would prefer it to be in their outlook app. The blurb under the 'Sign out from all devices' box reads 'All the devices and third party API which you use to access Zoho Services, need to be re-authenticated
Mac mail client keeps saying Relaying disallowed
Please Help. I have a new zoho business account (hobartcityfarm.com). Of recent when i've been trying to send emails from hello@hobartcityfarm.com or james@hobartcityfarm.com i've been getting an error: Sending the message content to the server failed. The server response was: Relaying disallowed as Hobart city farm <hello@hobartcityfarm.com> Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent. Any help would be
unable to view my company logo in custom log in mail page
dear Sir my company logo unable to view in the login mail link webmail.gbc-eg.com a sub domain webmail need to be created could you please help in this issue regards mahmoud
Outlook 2013 folder sync with IMAP
Hi, I remember reading that outlook 2013 had folder syncing issues with IMAP when using Zoho, have these been resolved?
IMAP not working
Hello, I am having problems using my devices to download my Zoho mail. It just doesnt work, nothing happens as if I had no email arrivin, but when I check my mailbox on the webmail page, the emails are all there. Thank you
company logo is not showing on custom login page
i have uploaded custom logo in dashboard, but i can't see on custom login page. my custom url is http://webmail.aoh.ae thanks, regards, Ritesh
Issue with ".design" in an email.. Please help.
Hi, I just recently set up my email for info@name.design However, whenever I write it down in an email (in my sig for example) it only shows the link up to the "G" in design. Basically it looks like this. info@name.design So, if a client had to click on it, it would set a reply to go to info@name.desig and completely missing the "N" I'm not sure what to do. Any help is greatly appreciated. Thank you!
Adding Business Mail for another Domain to my Existing Account
I have an existing personal account in ZOHO. I am trying to add new business email for another business of mine, but it will not allow me to sign up with a separate account using the same contact email as the existing personal account. I have no problem adding the business email accounts to my existing, but when I login to my existing account as it instructs me to do I cannot determine how to add email services for a new domain. Can you advise please. Thanks, Robert
Outlook 2013 pop client - sent mailbox
Hello, My Outlook POP client do not collect the messages I send from other devices, like IMAP (Mobile) or Zoho webmail. Only messages I send thru Outlook client are stored at its Sent mailbox. Zoho and IMAP are working OK in this routine. Please, help me on that. Thank you!
Email Question
I created a FREE business email that goes with my domain name. I am using network solutions and the directions to verify the account tell me to change where my domain points to. When (if) I do that, wouldn't it move away from the hoster? I would like to get the FREE business account without changing my hosting. Is this possible? My domain name is www.tailsaroundtown.com Thanks!
SSL Security Certificate Updated - POP/ IMAP and SMTP Servers
We have updated new SSL Certificates for our POP/ IMAP and SMTP servers. pop.zoho.com imap.zoho.com smtp.zoho.com The users accessing their accounts via POP or IMAP may get security alerts mentioning the certificate change. We suggest you to add the certificates to the trusted identities. If you are using the POP Server name as mailpop.zoho.com, please change the server name to pop.zoho.com in the mail client you are using. Please post here, in case you have any further questions. Regards, Ramya
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