Cannot add subdomain for custom webmail url
Hi, is it still possible to get help to manually add the subdomain "webmail.domain.com"? It would be great if this were the case. Thanks.
Lost Admin Account
Hi, support! I need edit an email for my organization. But my account its no longer the admin (contato@karonproducoes.com.br) Another account i used to admin may be : social@.. or marciolucena@ ... but these appear like "not such account" Please, can you give us the admin account back? Thanks!
CANNOT VERIFY DOMAIN TO SET UP MY BUSINESS EMAIL!
Well I guess I have to make it public.I emailed support about 1 week ago regarding my newly purchased domain not be able to be verified by zoho no matter what method I use to set up email.I have tried all 3 ways and it keeps stating zoho cannot verify ownership of domain.Can you NOT blow me off for another week and simply state if it can be fixed so I can move on to another host or not.This is VERY,VERY,VERY frustrating as well as UNPROFESSIONAL.
Unresolved domains
Hi I have different accounts with you guys, and I have the same issue, I'm trying to send emails to accounts @monocromatico.com.mx and @studioesq.com and they get bounced with the error message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. horacio@monocromatico.com.mx Domain Not Resolved I did a quick check up to see if they have their MX entries added at http://who.is/dns/thedomainname
not receiving mail
Hi there, hope you're well I have a problem with one of my mails. When I send mail from sdasilva@dasilva.com.uy to secretaria@dasilva.com.uy the mails seems to desappear. They're not on spam and they don´t bounce either. From secretaria@dasilva.com.uy to sdasilva@dasilva.com.uy (the other way) they are delivered correctly. Could you check the logs please? what could be the problem? Also I'm not receiving mails from the domain cebra.com.uy Thank you very much Marcelo
Email accounts blocked, please unlock
I had to temporarily suspend access to some domain accounts but to unblock them the system prevents the receipt of messages , saying that only the paid version can perform this change . I need to unlock the account altogether, urgent! The domain with the problem is volponicorretora.com
keeping emails on different domains separate
I have a modest 1 user paid Zoho account ( 31262929 ) which I thought allowed me multiple domains (though only one user) I have moved 2 domains to Zoho Mail. hostedcycling.com and ensemblecycling.com I am trying to setup my Zoho Mail for these two domains and then offline IMAP email accounts on Thunderbird. but I want to keep the email addresses separate and distinct. right now, all mail to either account seems to come into both. can you help me sort this out?
unable to recive email in zoho
Today i registred in zoho apps, i add my domain, i am sending emails from this zoho mail, but unable to recive mails. when i test to send from my gmail or hotmail to my zoho mail, always getting failure notice.
Assigning MX records in Wix
I've been trying to add my Zoho Mail to Wix MX records but seem to be failing Here is what I added (Host name cannot be changed) But I don't see any records in mxtoolbox.com Any ideas why this could be?
Activate outgoing mail please
Hello, activate outgoing mail please. thanks! User : contacto@misscucu.com Details :Correo saliente bloqueado. Motivo:Daily Mail Size Quota Exceeds Limit [Total Mail Size=204,800]
withouth signature after 2do email
only the signature appears on the first mail delivery . after the second mail signatures are deleted and no mail is sent to firms. Help. thank
Incoming email stopped syncing with Android 5.0 device
Hi, I use 2 zoho mail accounts through IMAP mail in my Android. since last 4 days my both mails stopped syncing and even on manual sync is showing error message as "Connection Error". Donno what the problem may be... Any help anyone plz? Regards Sukrit
Mail display name
Hi, When I send mail to a Lead/Contact from within CRM the display name is showing as my CRM user name. When I send mail from Zoho mail, it shows my display name as per the settings in mail. Can I have mail sent from within CRM to show my chosen display name associated with that chosen email account? Thanks Mark
Send from label
Hi I would like to ask if anyone knows how to add an email adresse to the "send from" list Thanks
outgoing mail blocked
Hi, my sdasilva@dasilva.com.uy account has been blocked. Could you unblockit please? Thank you very much, Marcelo
Zoho server blacklisted?
Our mails are bouncing back form a particular organisation. Their IT department pointed us at this link showing that a Zoho IP address is blacklisted at borderware.com http://intercept.borderware.com/lookup?ip=74.201.84.162&u=aed5319867b9be53&d=5d2fa7a52e873891 I've started the delisting process (no response as yet), but has anyone had any experience with Zoho being blacklisted, and the steps to resolve? Thanks in advance.
Mail on iPhone -can't verify details?
Hi I am trying to set the mail up on my iPhone and it keeps telling me it can't authenticate. I have 4 different emails all xxx@mydomain .co.uk I set the first one up and it is working ok. However I can't seem to get any of the others to do so! I have ensured they are IMAP enabled Help?! Thanks!
Incoming emails delayed or lost
Incoming emails from gmail in particular are delayed by couple hours and some dont get delivered. Please advise.
I Want 2 email addresses to come into the same inbox
I am trying to have 2 separate email addresses from the same domain to come into the same inbox and i have tried messing around with users and groups but to no avail. Anyone clued up on how to do this?
Can't verify my domain
Hi, Can't verify my domain because on the DNS I can't add the CNAME that is suppost to. I got this error: RRSet with DNS name XXXXXXXXXX. is not permitted in zone cu5tom.eu. My domain is hosted on http://esportsify.com/ cu5tom.eu Thanks.
Not receiving any mail.
New user here. Verified domain, added users, changed MX record and did email migration.I have not been able to receive any emails for the last 24 hours. 3 hours after changing MX record, I tried a few test emails but came back with instant failure. 24 hours after MX update, test emails are sent but I get no failures and emails are not delivered either. What did I do wrong? I changed the MX records before adding users, could that be it? If so, what is solution? Should start anew? Any recommendations
SLOW Email Migration...
Hi Folks, Is there anyway to speed up email migration. At this pace, it will take about a month. In this case, there is one email box. The size is about 550 MB.
Email Migration Issue...
On a per MB basis... How long is email migration supposed to take? We setup migration for one mailbox of about 550 MB. At the current pace which is very SLOW, it could take a month to complete the migration. Is this a known issue? How can we speed this up? We have about 100 clients that we would like to migrate over to your system from Smartermail. Some of the postoffices will be several GB in size. Do you have tips for how to do a fast migration?
Changed MX but still not receiving emails,why?
I changed my MX records 3 hours ago. MX toolbox indicates the TTL is 1 hour and that it is pointed to zoho. We can't get this to work. We tried yesterday after waiting a whole day after changing the MX records on our host control panel. Our site, kokinocashmere.com was verified in zoho. We went back and changed everything to original state and emails came in. It is not working with zoho. Very frustrating. Can we get help,please? What are we doing wrong?
domain already exists
When we trying to add successlibrary.in to domain list it showing following error Domain already exists . (Previously we added domain and deleted ) Please help
553 Relaying disallowed
I am using Zoho mail for my domain pv-connect.co.uk In the past days e-mails sent to me keep bouncing back. I tried sendingh myself an e-mail and got the following message:\ 553 Relaying disallowed Please help me fix trhe probelm asap. thanks Yarn
Please unblock outgoing mail
Hi, My outgoing mail was blocked. User : thuhoai@worldlinks.vn Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200] Please unblock it. Thank you very much.
Outlook IMAP: the folder in inbox cannot be selected
Hi, my client has Outlook running. She is trying to delete emails and also move other emails to folders. Whenever she does, Outlook is give the error: The folder in inbox cannot be selected. Either this is a limitation of your IMAP server or Ibox has been moved. Is this an issue with the IMAP prefix? How can I resolve this? Many thanks. Loving Zoho!!
THE question (again): How can I change my email adress?
Dear Support, I've created an account a while ago and made a mistake: my last name is misspelled! I would like to change it, but I don't know how! Meanwhile I've created some stuff on ZOHO, and the only option seems to be to delete the whole ZOHO account :( What can I do? I've setup a ZOHO Connect account, this would be something I would like to keep - I don't mind too much about the rest... Thanks in advance (and for the great applications, btw) Cheers Kai
sender1.zohomail.com blacklisted by SpamHaus
Someone from Zoho please consult domain blocked list as alcalde@municipalidadcuracavi.cl Invalid Address, ERROR_CODE :550, ERROR_CODE :SPF: 74.201.84.162 is not allowed to send mail from walkerrowe.com Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1430933595208890.468691802408; Wed, 6 May 2015 10:33:15 -0700 (PDT) Message-ID:<14d2a480f89.f3419 a831033562.7123146710768677254 ;; ANSWER SECTION: municipalidadcuracavi.cl. 14400 IN MX 0 municipalidadcuracavi.cl. ; ANSWER SECTION:
Zoho IP 74.201.84.162 is Uceprotect blacklisted
Zoho team, I'd like to report that our IP (74.201.84.162) got blacklisted at uceprotect with absolutely no reason. I need it to work as soon as possible. How can I address this problem? Here follows the email message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. thamiris.silveira@cury.net Invalid Address, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host
No recibo correo / No receiving email
Hola hasta hace unos días podía enviar y recibir correos. pero hoy solo puedo enviar mas no recibir. Los DNS están correctos. tengo subscripcion estándar de 10GB. ¿Qué hago para resolver este problema? ------------------------------------------------------------------------------------------------------------------------- Hello. Until a few days ago I could send and receive emails but today I can only send but not receive. DNS's are correct. I have 10GB standar subscription. What do I do to solve
Hi there
Hi there, I am transferring my email from google app for work to Zoho mail. I really like your service. It's SO much better than Google app for work for my needs. I created sales@, talent@, recruitment@mydomainname.com . I want to transfer info@. That's the one I originally had at Google app for work. However, when I first created an account with Zoho mail, I used info@mydomainname.com to create an account. Now I don't have access to it, I cancel my Google App for work account for info@mydomainname.com.
add email ids of people who are not members to a group
Is it possible to have a moderated group which has email addresses of people who are not in the organization?
account suddenly inactive, please help?
hello, my personal zoho email account suddenly says "inactive" when i try to log in. please help asap, this is my main email account. the email address is: d2j2flanders@zoho.com i was having trouble for several hours figuring out how to set up my domain, etc.(think i have it figured out now) then i went to sign into my personal email and it says inactive. thank you for your help! :)
send mail error
When I try to Send Mail from zoho I get the following error code, and the email is not delivered. Any ideas??? Error while processing the request! Local address contains control or whitespace My Name
Unable to send mails on iPhone - "Sending the message content to the server failed."
I cannot send emails from my Zoho account on my iPhone 5 using the iOS email system and don't really want to have to use the Zoho App for one email account when all others are through iOS. I receive mails just fine and can send emails no problem from webmail. All settings are correct as per https://www.zoho.com/mail/help/idevice-access.html Thank you for your help.
outgoing email limit
Hello, We have recently upgraded our email to Standard 15GB Plan and we still get our outgoing email blocked. If you may, by how much do we exceed our outgoing email limit? email: info@prosandcomms.com Thank you in advance, Sophia
not receiving emails from particular addresses
I am an attorney and I receive notice regarding case filings, etc via email. In a case I currently have, I have learned that I am not receiving emails from any email address that ends in "usdoj.gov." This is obviously unacceptable and has caused me great distress, almost causing me to be sanctioned by the Federal Judge overseeing my case. The emails are not going into spam or junk folders. They are just never arriving at all. I finally gave the US attorney my hotmail address to cc me on his
Email Rejected to @antamina.com domain, Please Help
We are sending email to domain @antamina.com and receive this message. the problem happened since yesterday. -----Mensaje original----- De: mailer-daemon@mail.zoho.com [mailto: mailer-daemon@mail.zoho.com ] Enviado el: martes, 19 de mayo de 2015 12:56 p.m. Para: felipe.castaneda@gruassanjose.com Asunto: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message
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