Add user after changing Mx Record
Hello, Can I still add new users with their own email address after I have changed the mx record or should I create all my users emails before that ? Thank you very much in advance !
Can not recieve emails
Hi I have updated my MX records and checked on the third party website to make sure its updated but still not able to receive emails on either of 7 accounts I set up for using Go Daddy domain name. Can you help please Thanks Abdul
Zoho Not a Secured Site
The URL for my Zoho mail shows that it is Not a secured site. how come?
Sending Mail Problem
Unfortunately I could not send mail from iphone and outlook. There is no problem for receiving mail.
Spam
Dear sirs, my emails outgoing from my zoho account, are becoming more and more being received on my customers spam folders. This is a very hard situation to control.
Intermittently emails sent from Windows Live client come back into the POP inbox
We have a user on zoho with a bizarre intermittent problem. The user predominately uses a desktop client, Windows Live Mail. The user has her email account set up with both POP and IMAP (the later mainly to review the spam folder due to frequently miscategorised spam and as a backup to the POP). She sends emails through zoho SMTP authenticated. She mainly uses the POP acount. Sometimes (about 1/5th of the time) when she forwards an email to someone other than herself (from either the IMAP or the
Connect connect IMAP or keep the IMAP configuration in settings
Trying to set this all up, I hope this experience isn't representative of overall service. I'm using this as a test... I'm trying to set up my Zoho email in my PC app, EM Client. I consistently get the error that either the "server not responding" or "an email server was reached, however your credentials were rejected" I've configured everything EXACTLY as specified. Two-step auth and the server settings. I used an application specific password, in addition to trying my regular password. In
Migration from HostMonster to Zoho
Hi, I'm trying to migrate my domain from Hostmonster to Zoho - primarily to use e/mail via imap at a more reasonable cost. I do not expect to migrate the individual messages from Hostmonster, they are history and the important ones are saved on a workstation. Why must I modify the MX records at Hostmonster? I had understood all e/mail would enter Hostmonster and be picked up by my workstation until the domain migrated to Zoho - then no more to the old and all to Zoho. Is that correct? When will
Cannot Log in to Zoho Customer Support
I am a paid Zoho Mail subscriber and I would like to initiate a support request, however I cannot seem to login to the Zoho Customer Support Portal at https://help.zoho.com/portal/signin. I am using my normal Zoho login credentials (which work fine when signing into Zoho Mail), but all I get is "Invalid Email Address or Password ". None of my Zoho email addresses seem to work if I try to reset the password. How do I get support (apart from on this forum) without being able to log in? I'm a bit annoyed!
problem
I can't send e'mails. Error EOF
problem with the mail
I can receibe e'mails but not send e'mails. The problem start today. Problem EOF
problem with mail
I have a problem with the e'mail. I receive but I can't send. Error EOF
Email can't send out via Apple Mail - error message "Relaying disallowed"
Hi, Any idea on how to solve this problem? Refer to the screen shot attached. ... Nicholas
Cannot enable IMAP
HI, For some reason I cannot enable IMAP. When I click on enable IMAP, it says update successfully, but then I refresh the page, it becomes disabled again.
dominio.com.ec
Hola tengo un dominio .com.ecy me dicen que los .ec no hay manera de que yo pueda configurar los mx, ustedes me pueden ayudar con eso?
550-74.201.84.153
Please help with error message: Unable to send message;Reason:550-74.201.84.153 is trying to deliver mails directly to mottoinc.com. Please550 deliver mail to the address specified in the MX records for this domain. Thanks
SMTP - cannot send message - -ERR USER NOT AUTHENTICATED
Hi, I set up my mail on mail mac. I follow the step by step to st up my account but now I can't send any mail via my SMTP. I typed my password but nothing changes. What can it be? Many thanks in advance for your help. Bruno
imap email connection issues, Error Number: 0x800CCC0F
We are getting this error on our email client: Header download for the 'Inbox' folder did not complete. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'OUR ACCOUNT NAME', Server: 'imap.zoho.com', Protocol: IMAP, Server Response: '', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCC0F Can someone please shed some light on this?
IMAP Keeps Disabling
Hi, Wondering if anyone can help me. I managed to enable IMAP for one of my email addresses, but now I'm trying to enable it for the other. When I go to click 'enable', and come back to the page, it keeps automatically disabling. What should I do to solve this? Thank you, Ravinder
Email Filters are not working
I have set up a number of email filters, but none seem to work. I have gone to settings and all are listed as enabled. I click run through and nothing happens. Is there something I am missing? Thanks, Dan
Can't Enable IMAP Access
Hi there, I keep trying to enable IMAP access on my user account and while I am getting the 'changes made successfully' popup message, as soon as I move to another tab in the control panel, it reverts to "disabled". Any idea what is wrong? Thanks, Noelle
I can't enable IMAP
Hi, I'm the Admin and every time I enable IMAP for a user from control panel, it returns back to "IMAP Access disabled". To avoid any browser issues (Chrome), I used "Firefox" from another computer and even Safari from IPAD, but the error remained the same every time. Regards, Ehab
Zoho Mail IMAP Disabling
Hi, Wondering if anyone can help me. I am trying to enable IMAP access for an email address I have on Zoho Mail, but when I click to enable it and come back to the page it goes back to disabled. I didn't have any issues doing this with my other email address in Zoho Mail. Can anyone advise on what I should be doing to sort this out? Thank you, Ravinder
How to enable IMAP?
I've tried enabling it in Control Panel under Mail Accounts, it will say "Successfully Changed" but as soon as I refresh it will say "IMAP access disabled". I've also tried changing it in the settings under POP/IMAP in the user account, it will say "your changes updated successfully", but when I go back, the same thing happens. Any help would be appreciated. Thank you!
Unable to sync email with Outlook
For some reason, from quite a few days we're experiencing problems syncing our Outlook client with our Zoho email. Please see the attached image for the error messages we're getting. Our email client is configured correctly as we followed your help articles. Please note that this is happening for quite a few days now. It was working properly before. Much appreciate if you could help resolve this at the earliest. Thank you.
Outlook 2010 disconnected issue
Last few days zohomail keep disconnected intermittently. connection is not stable to use outlook with zoho. Any suggestions?
Your IMAP Access has been blocked, you will not be able to fetch emails via IMAP.
My email access has been blocked. We are migrating emails from local store to IMAP and now we are getting this message. What's the point of paying for an account and upgrading to 20GB of storage if you can't then sync this. Please remove this block. John
The server returned the error: Connections to the server “imap.zoho.com” on the default ports timed out.
I have seen a few other threads and posts in regards to this problem. However, I have not yet come across any long term solution. I will have this issue every now and then and I cannot figure out why it happens when it does. Any help would be greatly appreciated. Thank you.
Changes to personal info (Name & primary Email address) not reflecting!
Hi, On accounts.zoho.com I successfully updated my personal info (Name & primary Email address). Both my changes do not seem to reflect when I log into mail.zoho.com! Also Emails sent are showing the old Name and email ID. Please help. Thx Br Vamsi
Non Register With Zoho
Zoho Please help me, I have a website and I want to register using email on the domain of Zoho, but domain (muaquadalat.com) although the Domain + Email me but other people were registered with Zoho, please Zoho reopen registration on the domain, Thanks.
Authentication Failed - Android Setup
Hi, I've previously had an exchange connection fully working from my android smartphone however it stopped working a short while ago. I've since made do with the zoho mail app as a temporary measure however I need to utilise all of the activesync features to sync contacts etc. I've double and triple checked all settings and credentials but to no avail - when I try to set up the account it simply states that 'Setup could not finish. Authentication Failed.' Any help on this would be much appreciated.
Unable to set up Exchange Active Sync - Ipad And Android
I am unable to set up Exchange ActiveSync on my Android LG mobile. I get an unable to contact server message and an instruction to check all entered information which as far as i can see matches the info set out at http://zsync.zohosites.com/Android.html I have also check that i enabled Active Sync for the account as far as i can see. On my IpaD I have managed to setup the Exchange account but the mailbox is empty Any assistance greatly appreciated
Mail DNS settings Cloudflare
I use cloudfæare and currently have An A record named mail which points to my current server IP A MX record mydomain.com mail handled by mail.mydomain.com with priority 0. Should I delete both A record and MX record and just add the info mentioned on https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html#alink2 Thanks
How to set vacation reply to an alias email?
Dear All, I would like to ask you, if there is any way to set a vacation Reply only to an alias email. I mean if I have an account theo@zoho.com and an alias t.heo@zoho.com to set the vacation reply only to t.heo@zoho.com
New DNS server for my domain... how do I re-verify the domain?
Hello, I have changed the DNS server of my domain (from Wix.com to Forpsi.com). My domain-based users have stopped receiving emails, so I think I need to re-verify the domain on the control panel, but I can't find any way to do this. Can anyone help? Many thanks, Brian
Cannot create new user - josef@miegl.cz
I cannot create new user josef@miegl.cz , i getting error User already exist in your org Please remove it from database :) Thank you in advace
CRM button not working when I try to add new enquiry/contact
I have zoho mail with my paid version of CRM. For the last couple of days the drop down from the CRM button (at bottom) is blank and I cannot add new people who email me as a contact/enquiry. I have sent an email to CRM support but have not had a response so wonder if this is better addressed by zoho mail.
Deleting mail users with CRM mail addon
I have 3 mail users who no longer work for our organisation therefore do not wish to pay subscription fees for these users. If these users are deleted, a warning appears indicating all mail will be deleted. Each of these users also had mail addon for the CRM. The users have been deactivated in the CRM and a backup has been created in the CRM. If the mail users are deleted in ZOHO mail, is all mail deleted from the CRM even though a backup has been done?
Mail issues 544 error from spamhaus? blacklisted IP?
I have mail hosted on zoho (@pluswancomms.com) but when trying to send email to @capellahotelgroup.com I get the following error Invalid Address, ERROR_CODE :554, ERROR_CODE :Service unavailable; Client host [ sender1.zohomail.com ] blocked by zen.spamhaus.org ; 74.201.84.162
Modificar los MX de 000webhost free
Hola a todos. tengo mi web subida a 000webhost (free) antes utilizaba los servicios de google app. Migre a Zoho y me ha dado un buen resultado. el problema es que comenzo a llegarme notificaciones "The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho." lo que ocurre que si quiero modificar los MX records de 000webhots, al ser una cuenta del tipo free no me permite hacerlo. alguna idea al respecto para solucionarlo. Gracias
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