My emails are being deleted before I read them
Help Please: My emails are being deleted before I read them. Help. I've changed my password, several times. I also created 2-step verification. However, when I log in, the email notifications tells me that my last email was an hour ago, or 2 hours ago, and when I look in my inbox, the last email that I see was yesterday or 10 hours ago. How can I stop hackers from deleting my email? Or, how can I re-pull email from the server?
Apple Mail
I have successfully set up Zoho IMAP mail on my Apple Mail account and can receive all emails however all sent mails remain in my inbox, any help would be appreciated.
Contact Limit in Zoho Mail
Dear All, I would like to ask you if there is any limit on how many contacts can I add in my contacts in Zoho Mail? Can I have 6.000-10.000 for example? If yes, all these contacts will make use of my disk space (if there is no limit in the number of contacts)?
can't recive email when dns to zoho
i'm new member using business email email app, i configed my domain but can't revice email , i know about this problem. you can help me , i had take a pic decrise about config of my domain. thanks you for your help!
Zoho Mail: Contacts: Import Google Categories, Photos?
Zoho Mail: Contacts: Import Google Categories, Photos? Is there any way to import contacts from Google (gMail) to Zoho Mail and retain the following: - Categories - Photos Thanks, Todd
Can't receive mail, what went wrong?
I can send mail from my zoho to my gmail, but when I tried to send an email from my gmail this comes up: Delivery to the following recipient failed permanently: Technical details of permanent failure: DNS Error: Address resolution of (my domain) failed: DNS server returned answer with no data
Not able to send email from Mac Mail
I have not been able to send email from my Mac Mail app for the last week. I have tried various things such as an application specific password and updating information, but not working. I have attached a screenshot with more information.
Can't receive mail
I have checked that the MX record is correct and propagated around the world, but I can only send but not receive mails. Gmail "DNS server returned answer with no data"
MX records changed and verified. Sending but not receiving emails
The domain is tiger milk.eu and the MX records have been changed to point to your servers as per instructions. After 1 hour I am still not receiving any of my test emails. The emails that i send out are received in my other email accounts but when I reply to them the emails do not arrive in my zoo mailbox. Please let me know what the problem is as I wish to upgrade asap to add another domain as my own server is currently down and my clients need to have emails asap thanks n
Can send email, but can not receive. Records all OK
my domain tigermilk.eu has had the mx records changed and I have checked them http://mxtoolbox.com and everything seems in order. Please let me know what needs to be done as I need to have a solution for my clients emails which i will import as soon as this problem is trouble-shooted. thanks Nick
We cant integrate outlook client with zoho mail it gives error
Dear Support, We cant integrate outlook client with zoho mail. We have our mail hosted by you. Our domain is eradonetwork.com. We tried severally but it gives the following error. Please see below the screen shot and the error below. " Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Send test e-mail message: The operation timed out waiting
Need To recover my account
I have an account with the domain: info@integrodesign.co , y tried to recover my password but says that the recover link will be send to the same mail (info@) then, how can i see the link if i dont have acces to this mail?. . Please help
Trouble setting up with Apple Mail
I've added my zoho mail account to Apple Mail on my Mac (Yosemite) and it won't connect to the server. I've used the step by step instructions from zoho.com and have no trouble with my username or password on mail.oho.com. What am I doing wrong???
E-Mails
I don't know what happened but I lost all of my January 2015 e-mails
Customize Meeting Invitation Signature to Avoid Client Confusion
We've noticed that when we send meeting invitations to clients, they find the following signature confusing: "With regards, Zoho Meeting Team https://meeting.zoho.com " As a result, they often ignore it or comment on it. How can one customize their meeting invitation email notification so that it's business-specific?
What happens to emails after 30 days?
Hi, I noticed that my emails are disappearing after 30 days. Where do they go?
mac.com addresses/Proof Point blocking Zoho AGAIN
Zoho.com appears to be on mac.com's blacklist (via Proof Point) again - can you please get it whitelisted? This has happened before - I have no problem sending emails, EXCEPT to multiple mac email addresses. I've clicked the link provided below, and it says it's not being blocked, but I continue to not be able to send mail to those addresses, so it clearly is being blacklisted. I send very little email, so this is not a bulk issue. ********************* This message was created automatically by
Help with Apple Mail set up
I can't get Apple Mail to connect to the zoho mail server. It says IMAP login failed (no error code) just says 'verify that username and password are correct'.
Trouble setting up Zoho mail in Apple Mail
I've followed the step by step instructions to set up my zoho email in Apple Mail and I cannot get it to connect. When I set up the mail account, it tried to connect then comes up with IMAP login failed. Verify that username and password are correct. I don't have any problem with my username or password login into my email on mail.zoho.com. Can anyone help me out?
Set up MX Records, Not Able to Send or Recieve Emails
Hi there, I set up ten emails all for the domain feypublishing.com and I set up the MX records with GoDaddy per the instructions. I did this last night, but I'm still not able to send or receive e-mails. Is there something else I'm missing? Thanks!
E-mail monitoring
Hi, For 25 users we use zoho CRM and E-mail. For our customer satisfaction program and employee traning we would like to have a daily report (including the content) with all sent and received mail on a number of selected e-mail accounts. Later we would like also to filter the e-mail based on the data on the CRM card, like type of account, lead source etc. How can we generate this report? Thank you
How to send an email in two folders
Dear All, If I receive an email is there any way to put it in two folders? Or maybe to duplicate it? I know that there is an intermediate solution using labels but I would prefer to have it in two different folders.
email bouncing from zoho
When someone tries to email me at my Zoho mail account they get a bounce back email saying that the mail is undeliverable. I have just set up this email account...what can I do to fix this issue? I can email fine from my zoho account--no one can email me without an error. Also, I do have my mail being forwarded to a hotmail address--could that be the issue?
HELP! Emails to me keep bouncing back!
I can send email from my Zoho account but I can not receive email. Anytime someone tries to email me it is bounced back. my account is kiley@cherryblossomstheblog.com Please help ASAP. Thank you.
POP3 Access, Mailbox Locked
I just can't get POP3 to work on this mailbox. I've disabled pop3 access on all other mailboxes and I still get "Mailbox Locked" when trying to get this account to work. The mailbox in question is daniellaruth@laughlovelive4him.org. Thanks for your help.
How to edit the nickname in front of my user name??
Example: Bubba<username@domain.com How do I change "Bubba" to a nickname of my own choosing? For some unknown reason, my Zoho mail has taken the name used in my backup email account and slapped that in front of my username. It is bizarre.
what is this icon?
Hi, short question: what is this colored icon in the label field? (see attachment) I have no such label. Is it CRM related? Maybe e-mails that have a record in CRM? And what can I do with this icon?
How do I set up distribution lists for mass e-mailing?
I can't even seem to be able to select several people at once to send an e-mail to; I have to go through all my contacts adding them one at a time to the e-mail address box. Surely I'm missing something?
Full Headers
When viewing emails the header (to, subject, date) is always collapsed. Is there a way to set expanded as default?
Zohomail POP problems with Eudora Pro
If this appears twice, sorry; I first posted it early this morning and don't see it yet so I'm reloading it. I cannot send or receive mail to/from my Zohomail account using my Eudora Pro desktop mail client. Any suggestions on how to do so would be most appreciated! Per Zohomail help, POP settings are incoming port 995 with SSL and outgoing port 465 w/SSL or 587 w/TLS, authentication required. The attached PDF contains my current Eudora account settings. Name and email address data’s been removed
Help - how to minimize project update emails?
Hello, I just started using Zoho for projects and I want to stop it from sending an email to everyone involved when I change a dependency, etc. Is there a way to do this? Thanks! Matt
domain verification failure
Hello I have created the CNAME in my domain. The check is giving error. I performed the test accessing the link http://zb14224512.esec.com.br in web browser. I was directed to zoho the page. When I click verify displayed error message. Need an urgent solution.
Mail migration from Microsoft live domains
Was previously using the free version of live domains and wish to port the existing mail over to Zoho using the migration tool in the control panel but keep getting "Authentication details provided was rejected by Source server." Tried pop or imap, all failed. The username and password are correct as I can login to the email accounts on live domains just fine. Not sure what's causing the failure. Please advise.
Unable to receive website enquiries
Hi, I am unable to receive emails from a website enquiry. I have set the mxrecords as per the help document. All other emails are getting through. There is no issue with the enquiry form in the website as it works for other zoho mail as well. Not sure what the issue is. Thanks in Advance, Dinesh Velu
uninstall Zoho mail
Hi! I have a hosting provider and do not need zoho mail anymore. how can I uninstall it? it messes up with my other provider, obvisouly. I still want to use campaign and invoice etc. thanks! Muriel
How do I change 'from' addresses in Zoho Mail?
I am trying to change some of the 'From' addresses in Zoho Mail. I found instructions is the Zoho Mail User Guide under Display Name - Outgoing Emails that says Steps to change Display Name Login to https://www.zoho.com/mail Select Settings >> Mail >> Send Mail As Click the 'Edit' icon across the particular email address under 'Configured From addresses' In the 'Display Name' text box, provide the preferred Display Name When do step 1, there is no Settings link to click. Are there updates instructions
Unable to end - Address blocked
Hi, When I tried to send an email I get address blocked. Is there anyway you can unblock this? or link me to an upgraded account when I will not be blocked for sending a certain amount of emails per day? Regards,
Migration Help
I am trying to migrate ll my old mail from Google Apps (I created my own domain which is hosted by godaddy). When I try the Migration on Zoho I keep getting the following error- Authentication details provided was rejected by Source Server. Kindly provide valid username and password. The only thing I can think of is that I deleted all of the google listings in MX section of the DNS console. Can someone please help in getting all my old mail into the Zoho mail?? Thanks!
What are the quotas?
Hello! Just started using your free mail service for my upcoming website. I can't find the current daily/monthly limits/quotas for mails. Found some old thread but i would like to know the current values. Thanks!
Emails from contacts go to spam folder
Why do some emails from contacts go to the spam folder?
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