authoritative email servers
I am using an email service that will generate sales leads then send email templates to all of the leads I choose. The I set up my email at the site but they can't seem to send any emails on my behalf from my Zoho account. Is there some why I can authorize this service to send email from my account on my behalf?
Incoming email go directly to SPAM folder
Hello I've enabled Zoho mail using: recent:myadress@gmail.com since i have other POP accounts. All incoming email go derectly to the SPAM folder Therefore I disabled zoho spam filter processing - but - it does not help! Please advise. Also, until problem is solved: 1) How do i transfer all messages from spam folder to Inbox as a bulk? 2) What should be configures for the emails i send for gmail to go directly to the SEND folder in ZOHO? THANK YOU!
Mails sendt from my ZOHO Domain are Spam
Hi, I want to use ZOHO Mail for my Company. I tested it, and i have some problems: -When I sent an E-Mail from ZOHO (normal text) to @outlook.com, Outlook.com marked it as Spam! (Same as in other Mailservices!) What can I do, that ZOHO Mails are not longer in Spam! This time - our company uses Google Apps. And there were never problems with Spam! -The Language is bad! The German in the ZOHO Services is verry bad. Do you have a plan to fix these problems :) -Design Will the ZOHO Products (CRM, Mail...)
Notificating about users exceeding quota
Is it possible for the admin to get a notification if a user have or is about to exceed the mail storage quota?
Any plan to support Dkim-Signature in future?
Dear Zoho, I understand Zoho Mail currently only support Domainkey-Signature, not Dkim-Signature. Since DomainKeys was issued as a "historical" protocol and DKIM was issued as its standards-track replacement, I wonder is it in Zoho Mail's roadmap to support Dkim-Signature? Thanks! Best Regards, Chunpeng
Is it possible to have multiple email addresses under one user?
Hi, I was wondering whether it's possible to have multiple email addresses under my domain for one user? So that user can have different inbox for each of the addresses and send and receive under different addresses... Thanks
Can't Receive Mail
I am a new user and have tried everything, but I can't receive mail whether I am on zoho.mail.com, my Mail app, or the Zoho map. Please advise.
Domain not resolved!
One of our users is trying to send email to the domain isoclima.com.mx We receive a bounce back recipient at isoclima.com.mx Domain Not Resolved. I have checked using various DNS lookup tools and they all find the MX record for isoclima.com.mx. The user had to use a gmail account to reach his recipient. Please fix. Thanks
Email account blocked
Please can you unblock outgoing mail for account shawn.cui@souyangfang.com - user exceeded policy. Thank you.
Limitations/Restrictions of Organisation Mail Users
Hello, I want to know if we can limit the access of a email account. I want to limit access of few email accounts of my organisation where they can send and receive only internal emails i.e. emails from my organisation and to my organisation but can not send or receive email from other domains like yahoo, gmail etc. i am looking to restrict their access to internal organisation mails only. Any assistance would be of great help. Thanks,
Forwarding problem, "FINAL WARNING :: Need immediate action"
Several of my site's email accounts have been getting these warnings. Some emails aren't being forwarded but some are fine. They say immediate action is needed, but I have no idea what I'm supposed to do. For example; FINAL WARNING :: Need immediate action To: < adam@buskny.com > Dear adam@buskny.com , Problem while forwarding mails to adam.buskny@gmail.com . Repeated failure will disable email-forwarding. Regards, Zoho Mail Mail Administration
1 paid user and 9 free users on same domain
It is possible to have 1 paid user with Standard 15GB data plan and 9 free users with free plan on the same domain?
Hi, Why when I import my Yahoo contacts, do only a portion of them get imported?
I have tried 3 times to import all of my contacts, and only a third of them get transferred over here to Zoho I don't understand
Is posible to recover my emails
I accidentaly deleted all my emails from my past 3 month one hour ago and I also deleted the trash folder is posible to recover my emails?
CNAME for opensrs
I forgot to copy down my CNAME in order to add it to the opensrs records. How do I retrieve it? Instructions: What I have right now:
Unable to connect SMTP server while setting up "Custom SMTP" in "Send As" setup.
Setting up "Send As" account in "Custom SMTP" and getting message: Unable to connect SMTP server:smtp.comcast.net, Port: 465. Any ideas as to why? Thanks, Todd
Configure exim4 to send mail via Zoho SMTP
Hi, I hope I am in the right forum/sub forum.. I am trying to send my server mail via zoho, but my exim4 config does not work. I set exim to send mail by smart host and gave the host name smtp.zoho.com::587 In my exim4/passwd.client, I entered the following line: stmp.zoho.com:mail_adress@mydomain.tld:my_password I also let connection in my iptables config coming in and going out from what appears to be zoho smtp's IP. Here is the following config for iptables: # SMTP iptables -t filter -A INPUT
Can't send mails due to error message: timestamp check failed
Hello, I have the mail add-on for your CRM which always worked well. Since a couple of days I get this error message: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed What does this mean? Are my mails still sent out correctly or not? thanks, kind regards, Lars
Incoming Gateway not Working?
I am using mailroute.net for filtering before mail reaches my Zoho server. There is a setting in the Control Panel to set the incoming gateway to the mailroute block of addresses in order to "lock down" the incoming mail. I set the incoming gateway to 199.89.0.0/21 which is the block for mailroute and then checked the box marked "reject mails from non-inbound ips". Problem is that I am still getting email from IP addresses outside that block. Is there something I'm missing?
Top Level Domain Blocking
This question was asked a few years ago but I wanted to see if anything has changed. Is it possible yet to block all emails from specific top level domains? 95% of the 200+ spam emails I get everyday are from .eu, .ru, .info, etc. I never receive legitimate emails from those domains and never will so it would be great to just block them at the source. Thanks.
Zoho Login is being blocked / Webmail
Hi, I cant access from an IP address in Brazil to the Zoho Website and Zoho Webmail Login. I think your servers is blocking my IP Address: 179.209.115.145 I have talked to my host provider and everything is OK. When I try to traceroute to your server, I got stuck on hop. If I try to traceroute using different broadband connection, everything is working and I can connect it. Could you check if everything is OK with my IP in your host? Thanks Leandro
specify a label in archive policy
I really wish I could use a label as input to an archive policy to archive/delete categories of mail. I can't see how to do this but maybe I've missed it.
Domain Keys
According to http://dkimcore.org/c/keycheck my domain key is valid, however ZOHO doesn't want to recognize it Help... please?
how to use a personal email address for sending emails
I recently signed up with an email, but want to send out from Zoho under a different email. Unfortunately, the other email says it's in use?? I just set this email up through my website and know it wasn't used. The only thing i can figure is, maybe it was used by another Zoho user inadvertently? (typo)? How can i get it out of the system? Is there a system admin with Zoho that i can contact for this issue?
Still waiting for a reply: ##5694741##
Good day, I'm still waiting on a reply for ##5694741##. Sadly if this continues I would have to start looking for alternatives as to using zoho mail :( Answered by: Barath KR: Hi Johan, We apologize for our previous response. On checking we see the certificate needed to be updated from our end for the smtp server: mail.your-server.de using port 465 SSL. We will keep you informed once we update the certificate from our end. Please bear with us till then. Sincerely, Barath Kumar R | Zoho Customer
Get Zoho unique ID beginning with "z...
Hey i already got my zoho unique id beginning with z... when i signed up but now i really need this ID/code and i cant find it again...it just showed up in the beginning when i registered at zoho but now i cant find out what it was?help me pleaase!!! My zoho mail doesnt work at all even though my account is verified and the mails from my clients doesnt arrive anymore
Welcome group email translation
Hi, I would like to know if there is a way to fully translate the "welcome email" that members of a Group get when they are added to that Group. I realized that some of the text is customizable, e.g. I could translate the text after "Message From Administrator : -" But I can't seem to find how/where to translate other sentences like: "ACCEPT THIS INVITATION" or "Your confirmation is needed for receiving emails addressed to" Is a fully customizable welcome email possible? Thanks, Daniel.
Mail subject is a question mark
Hi i have some trouble with my email subject which is typed mostly in Greek language. When i send an email from my online shop the subject of the message is marked with ????????. I am attaching a picture and the 'Show original: from Google mail. Delivered-To: gxtidus@gmail.com Received: by 10.70.53.99 with SMTP id a3csp118464pdp; Thu, 4 Dec 2014 11:16:25 -0800 (PST) X-Received: by 10.66.189.100 with SMTP id gh4mr20850275pac.131.1417720585791; Thu, 04 Dec 2014 11:16:25 -0800 (PST) Return-Path: <sales@e-exelixi.gr>
"Domain already exists" when signing up, but it was only registered today!
Perhaps someone here has experienced the same problem, and knows what to do. I registered a domain today, and am trying to add it for Email hosting. On the mail.zoho.com/biz/mailsignup.do page (Domain Setup), I enter the domain name in the top text box, and click "Add domain". BUT, then a small message appears directly below the textbox saying: "Domain already exist". And it won't let me proceed with the signup. That's weird, right? Perhaps a previous owner of the domain had registered it with zoho,
Cannot receive mails from any other domain except zoho.
Hello, I am facing some problems with the account. I cannot receive mails from outside the zoho domain ( even is google or yahoo) I have us this tool and i cannot find the solution http://mxtoolbox.com/SuperTool.aspx?action=mx%3amarkstadt.com&run=toolpage or this http://mxtoolbox.com/domain/markstadt.com/?source=findmonitors Also MX record about markstadt.com exists. Connection succeeded to markstadt.com SMTP. 220-core20.hostbase.net ESMTP Exim 4.84 #2 Wed, 10 Dec 2014 17:33:59 +0200
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Recover accidentally deleted email
I accidentally deleted important emails containing christmas gift information either on December 4th or 5th. There would have been around 11k emails in my Inbox and then my trash on that day. Is it possible to do a recovery on those so I can get that email back, I tried contacting the store I purchased the items from but they cannot resend the information and it is very important I get those back. Derek
I don't know how or where to check my mail
Everything is done on Big Commerce end but I don't know how or where to check my mail? Lori Sweetgreys.
Zoho Groups: Join message localization
First: sorry for my awful English. Now the question: even if Italian is set as default apps language, the join message sent from ZOHO Groups to members is partially in English. Any way to localize it? Thanks
How do I import folders from Outlook?
How do I import folders from Outlook into Zoho mail? Thanks!
Mails from other domains (like gmail) are not deliverd in my account
Mails from other domains (like gmail) are not deliverd in my account "cliftons@cliftonsroyalcruise.com" . i can send and receive mails from the domains registered in zoho mail. please check and revert
strange quastion
Hello, I'm new in Zoho mails , registered yesterday, and question is : if i want to have 10 users and i'm using it for free, and want add in future 12th and maybe 13th, do i must pay for all users? 10 free + 3 payed? Or i'm paying for all 13 users? each 2.5$?
Limit out going mail per day of zoho mail standard edition ( 24 usd / user / year )
Dear support team, i'm arange to upgrde to zoho mail "STANDARD 10GB" for my company. can i get some information about : email Policy for standard 10gb version. free version like below, but i wana upgrade go get more daily outgoing mail. Incoming Maximum emails/minute 1-50 Maximum email size/day (MB) 1-300 Maximum email size/mail (MB) * 1-20 Outgoing Maximum emails/day 1-500 Maximum emails/minute 1-20 Maximum email size/day (MB) 1-300 Maximum email size/mail (MB) * 1-20 Maximum Recipients 1-50 Maximum
URL for CNAME Record
Hi there, I'd like to include a CNAME entry such that mail.mywebsite.com points to mail.zoho.com. However, since mail.zoho.com is https, I cannot do so. Is there an alternate URL to point to?
Can't create mail sale@megaphatviet.com???
MWhen i create mail sale@megaphatviet.com, this email was fell in Invitation List??? What's wrong? Meanwhile create orther mail normal, not problem!
custom mail urls for companies hosting their doamin on zoho.com
Hi, I can see right now if any company host their mail for their domain on Zoho.com, users of the companies have to go to "mail.zoho.com/login" page in order to login. I was wondering it would be great if company have a custom page for login, like "companyname.mail.zoho.com". In this case you can even allow companies to put their company logo on such login page and stuff. And it will give real feeling of company hosted email service. Thanks, Scopeight.
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