No Email since 10:30 EST Today
Anyone know what is going on? Zoho Support says all is fine but it looks like to me others are also having email problems. Scott
Can't Send or Recieve
Hi, Our email has always worked fine until this morning. We can't send or receive. We get no errors or bounce backs. We are missing out on sales right now and clients are frustrated. I checked and our MX is correct and nothing has changed from our Registrar. We normally use Outlook but the same problems happen from webmail as well. Is Zoho having issues? I need an ETA to tell my clients when this sill be resolved. Thanks! Domain is "heatersales.ca"
Extremely Slow Email Delivery
I love using Zohomail for my clients who are looking for a cost effective way to handle their small business email, but I have noticed very slow email delivery to the zoho accounts. I can send an mail from my personal email account (gmail) and it frequently takes 30+ minutes to be delivered into the inbox of my client's zoho email account. Can anyone tell me the reason for this and if there is a solution for this problem? Email is supposed to be next to instant.
looks like zohomail is not working at all today morning.
looks like zohomail is not working at all today morning.
I am having problem in my email account I receive but not send
I am having problem in my email account I receive but not send Already checked the mx of the domain are regular
SENDING AND RECEIVEING EMAIL NOT WORKING!
FOR AT LEAST 2 HOURS.
i'm not receiving emails
Hi - we've found that multiple emails have not been getting through to us or sent. this is extremely critical as we are missing emails from journalists! can you please help us find out what is going on? Thank you.
EMAILS ARE DOWN
Across many user for the last 4 hours no emails can be sent or received even through webmail. other accounts for clients we manage are also experiencing the same thing. Can't find info on what is wrong.
Mail not being received or sent
I am not receiving email as of about 2 hours ago. Had reports on SKYPE telling email had been sent to me, but nothing shows up. I have tried emailing myself from other accounts and nothing comes in. Same when I send test emails to myself. It will show "sent", but nothing arrives at my other accounts.
Anti-spam domain options
Team, Is there any way we can add into the blacklisted domains only the local part of the domain? Like ".eu" , ".us", ".link", etc. instead of adding each individual domain in the blaclisted domain list? Thanks, -David.
Domain Verification with Weebly
Hello, I am trying to verify my site with you. But my domain provider doesnt allow CNAME records (Bizarrely) and with weebly, I cannot add a folder to root. I have uploaded the HTML file here: wwww.beanbagsandcushions.com/zohoverify.html - you can see it can be downloaded, or I can add the contents to the header code. Is there anyway I can get verified? Thanks
Configuring STMP in Gmail
Hello, I have successfully forwarded my ZoHo email to my gmail address, but also want to be able to reply from gmail. When I try to set it up I keep getting this error message. "Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information." I have tried both port 465, SSL and port 587, TSL. My password is correct, the only thing I am uncertain if if my first name is actually my user name, and I can't seem
Colors for different mail accounts
Hi, just curious if it is possible to color code different mail accounts in some way? It is easy to use the wrong account when toggling between email accounts. Creative options welcome if not, thanks. Aaron
Is it possible to send mail to more than 100 recipients ?
Hi, I need to be able to send mails to more than 100 recipients with the accounts I manage. Is it possible to unblock this limit ? Thanks, Pierre Kraemer.
sent mail undeliverable Code 550 (not allowed to send mail?)
I've had various emails come back as undeliverable from email addresses I know to exist. I've received this: Invalid Address, ERROR_CODE :550, ERROR_CODE :74.201.84.155 is not allowed to send mail as newmanlawlv.com Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1415126776374495.6460025519002; Tue, 4 Nov 2014 10:46:16 -0800 (PST) Message-ID:<1497c1b0deb.efd5e38b55956.5404778675402198074@newmanlawlv.com> Date:Tue, 04 Nov 2014 10:45:49 -0800 From:Richard Newman <rich@newmanlawlv.com>
Sending Email with a signature from a device
Hi there, I created a signature in my email account. It is added automatically to emails that I send from zoho mail. However, when I send emails from my phone the signature is not added. How can I fix this? Thank you very much in advance, Christy
Getting "554 5.2.3 MailPolicy violation Error delivering to mailboxes" Error
Hello, I am trying to reply to an email and get this error. 554 5.2.3 MailPolicy violation Error delivering to mailboxes Both the sending and receiving accounts are zoho. craig@tweedstudios.com sent me an email, I reply and get the error.
Please help! Can't send to my email account - Delivery has failed to these recipients or groups:
I'm having a problem when I send a test email to the two email accounts I have created. I have tried sending an email to them from several different address as the result is the same. the strange this is I can send FROM these accounts no problem. I get the same if I reply to an email I have sent from these accounts. Am I missing something? craftykitten@thecraftykittencompany.com The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the
Reinstate my username
I have tried filling out help tickets and calling. I really would like my e-mail account back. Could someone help. The account is kchristicarter@zoho.com. I can open a new account if someone can unblock it.
Email is not being delivered consitently
Is there currently any outage with the email service ? Since yesterday ~50% of the incoming emails are not delivered to us. Our email is office@fensternorm.com Thanks
I am not receiving any mails
I am not receiving any mails form email account but email send ...
IMAP settings and just generally on my Mac Air, Zoho mail is absolutely terrible
Wondering if anyone knows the solution, if there is a solution, to this long standing problem with Zoho Mail and using it through the Mail app on my Mac Air. I've had Zoho mail for six months and It basically works when it want to works, the settings are definitely right - IMAP and SMTP - but sometimes there's an IMAP time out and other times it's the SMTP. You can forget trying to send something with an attachment, it will definitely time out. So more and more I have to use the web version. I've
incoming mails for user deactivated?
A user was sending and receiving mails, suddenly incoming is stopped and the button in control panel for the user is showing 'for paid users only' what is this? why?
How do you generate the zb****** code?
I need to generate the code zb****** so I can verify my domain. I have no idea how to generate the code. Can someone please help me? Thanks.
SMTP server rejecting my email address
Hi When i try to send emails from my iPhone the error message "Unable to send email: the sender address 'rosie@comms.xyz' was rejected by the server" appears. I have tried connecting via POP and IMAP - same problem/error message. Is this connected to the fact that my emails sent from desktop are going into spam? I am trying to force Wordpress to allow a SPF key of longer than 192 chars (as when i click 'generate' in the admin panel the text is over 192 chars each time). Poss two issues here, sorry!
Sender Based Notifications aren't working for Zoho Mail App for IOS
Hi, Notifications worked at first, but recently I don't get notifications anymore. I even checked my control center to see if something happen to notification properties but they are all the same. Just not notifying. Help please, I need these working for my business! Thank you!
Activesync/iOS archive error
Hi, When archiving messages on an iOS device using exchange activesync, I often get error messages saying the message cannot be moved to the folder archive. Any suggestions?
Problem in sending email while doing IO operation
Dear Zoho Support Team, You offer to 10 account for company with domain www.hrstrategy.vn but to day we can not send email with noted from you: Problem in sending email while doing IO operation Please help to check, thanks Hope to hearing from you soon
slow email forwarding and lost email forwardings
Hi there, I've dropped an email at your support however there was no response. There have been slow in email forwarding for a few user accounts i've created and also missing email. Are you able to assist?
unable to send emails
I am unable to send emails and here is the message that I am getting everytime I try to send one Error while processing the request! Unable to send message;Reason:530 5.7.0 Must issue a STARTTLS command first. a12sm9050704pdm.64 - gsmtp Help!
How do I change a logo on the top left of my page ?
A friend of mine set up a strawberry as seen hereafter on the top left of my email page. How can I change that ? Thanks
Can't send email from Contact form
I am trying to send mails from a contact form but I am getting a "Failure Sending Mail" which does not help much. What am I missing ?
SMTP Authentication of your mail client
I had setup my custom domain(ignitedmindsluminaries.com ) with zoho mail and created a mail account associated with it. While i am able to send mails to other email ids. I cant receive mails. I tried to send a mail from my another id(ganesh@siddhisoftwares.net) and its failed. The error i have received is: The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ob0-f173.google.com [209.85.214.173]:35349 is not permitted to relay 550 through
ERROR_CODE :Delivery not authorized, message refused (ERROR 571)
Hello, I cannot send emails to addresses that worked fine last week. I get the following message when sending messages to any address @elmundo.com.sv : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. raymundo@elmundo.com.sv Error, ERROR_CODE :571, ERROR_CODE :Delivery not authorized, message refused Received:from mail.zoho.com by mx.zohomail.com with SMTP id 141503161646865.31731186942329;
IMAP Email Migration
Hello, I have emailed support@zohomail.com 3 times, as well as opened a support ticket, but so far, no one has even acknowledged my requests. I need to be able to migrate my email from my old server ASAP. I used a self signed cert on the old server and according to these forums, you need to import the cert. I have given the details of the server name as well as port the old server runs on. What does it take to get someone to reply to support requests? I pay for the service, it's not like I am
Delivery to the following recipient failed permanently!!!!!
I just moved my mail to zoho. I am now getting the following errors: Delivery to the following recipient failed permanently: bclark@mydomain.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mydomain .com by mx.zohomail.com . [74.201.154.201]. The error that the other server returned was: 550 5.1.1 < bclark@ mydomain.com>... User unknown Any suggestions? ----- Original message ----- DKIM-Signature:
Incoming Email not working
Just recently I have discovered that any address under my x97rocks.com domain aren't receiving any incoming emails. Please advise with a solution. Thank you for your time. Duane
Is There a Size Limit on eMail Attachments?
Howdy-- An email sent to me by my daughter was rejected with error code 554 5.2.3 Mail Policy Violation Error. She had attached about 25MB of photos. Was that the reason the email bounced? If there is a limit, what is it? This is an IMAP account, LEJ48 AT WalkingCreek.com. Thanks, /Mr Lynn
Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason :Connection refused
Dear Zoho Support Team, You offer to 10 account for company with domain www.hrstrategy.vn but to day we can not send email with noted from you: Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason:Connection refused Please help to check, thanks Hope to hearing from you soon
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out
Dear Sir/ Madam, We have take part in HK electronic fair two weeks ago. And, we need to contact our clients frequently via email. However, our account has been blocked that we could not deliver any email since this afternoon. Please unlock our account for us. Thank you Jack
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