Not receiving mail
I am able to send emails out but not to get them in. How do I remedy this problem?
Duplicated emails received when sending to group and single user
Hello. When someone sends a message to a group and also to a group member, message arrives twice to the group member. For example: - There is a group mygroup@mysite.com - Email adress myemail@anothersite.com is member of the group mygroup@mysite.com - Someone sends a message to mygroup@mysite.com and myemail@anothersite.com - Email adress myemail@anothersite.com receives two messages instead of one. This only happens when user has an external address; if user is using an address of the domain (@mysite.com
entered wrong domain name
Hi By mistake i have entered wrong domain name, is there possibility to change it ?
Want to use just one email of domain-based email accounts.
I want to try out Zoho mail. I want to use Zoho mail for just one of my domain-based email accounts. If I set up the domain for Zoho to process the mail, will I lose the ability to keep getting email on my desktop?
Catch all 'The input passed is invalid' error
Trying to set up the Catch all, - after entering the catch all address I get a 'The input passed is invalid' - what do I need to change?
553 Relaying disallowed
I am trying to send email to my zoho account, to my custom domain (not zoho.com) from another email account ie. yahoo.com. Every mail i send i get the following error: mx.zohomail.com #553 Relaying disallowed ## What can i do?
Unable to send emial to a zoho account
Trying to send a mail from gmail to kaushik.chug@krazykreationss.com and it fails with error as follows: Delivery to the following recipient failed permanently: kaushik.chug@krazykreationss.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain krazykreationss.com by mx1.frogcp.com . [31.170.163.242]. The error that the other server returned was: 554 5.7.1 < kaushik.chug@krazykreationss.com >: Relay access
Zoho Mail Mobile app and IP restrictions
We have a problem. We have used Zoho Mail and other products for many years. We enjoy being able to lock down users based on IP addresses. Unfortunately it has now come to our attention that it appears a Zoho user, regardless of any IP restrictions we set, can access and send mail from the Zoho Mail mobile app. Is there a way to stop this? We see this is a bad security issue. Please let us know how we can prevent this as soon as possible.
Font Size
Any chance I am enlarge the default font size? Some of my colleagues have weak visibility and they wish to have the font 50-100% bigger. I look around the help file and couldn't get a clue. Besides the help file mentioned a "Theme" link which one can change template colors. But I also couldn't find the Theme link. I just download and installed the VO yesterday.
Shipping correctly but not receiving messages
Not receiving messages . And do not give me any error. Could you help me ?
Undelivered Mail Return To Sender
We receive this message while sending emails to the domain "oneblue.com.sg". Please advise. Thanks! _________ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. User Unknown : [ finance@oneblue.com.sg ,
Can't send anymore emails via smtp worked before fine, haven't touched anything...
Hi, since some days suddenly I can't send out anymore emails. Before it worked fine! Haven't touched anything! Now I deleted the account, created the pop account anew but no smtp connection.... pop.zoho.com smtp.zoho.com via port 465 and ssl Is there a problem between Apple and Zoho?? because I have suddenly problems on my Iphone as well. Thanks for help Katharina
I am able to send mail but not receive any.
I am the owner of of account knight@g-knight.com Apparently, I am able to send out mails but not receive any. Can you please help me ? Thank you
How do I link an email to the contact page?
I am new to Zoho and have just set up my company email on the system and it has downloaded all my emails onto Zoho - Great. When I create a contact from the email it works but does not show the email in the contact detail page. How can I link the two?
Exchange: Unable to verify account information
Hello and thanks in advance. I have a problem. When i configure my native mail app of iphone, this problem appear when the app is validating the information, then i can't save the mail account. How i can solve this? thanks.
Unable to read ANY of my email messages - Error Message insead
Hello Everyone, It's about 11 AM EST Sept 30. I am unable to read any of my email messages. Everything looks normal till i click on message to read and then the error message shows up: " Error! Sorry! We are unable to process your request. Please try again later." Any ideas/suggestions on what is going on here? tia, JK
[Zoho Mail Android] How to mark all mail/select all.
Hi I'm new to Zoho Mail for Android, and i can't mark all/select all mail. Can you help me?
Error: Unable to send message(s) in Outbox
Hi, I have also sent this message to the Zoho mail support address. I'm posting on the forum in case anyone else has the same problem. After sending an email I get the messages 'You have unsent message(s) in Outbox' and 'Unable to send message(s) in Outbox'. The mail remains stuck in the outbox. When I click on the red exclamation mark I see this additional error message - 'Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:
sent Mail status
Hi Does the MAIL app know if the mails I've sent have been open or read. thanks
New Account - Not able to receive emails
Hello, I've just set up my new account. I didn't add it to my Outlook yet, but I have the App on my iPhone for testing. I'm able to send emails. When I tried (from other account), to reply it, this is the message I got: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: avk@unnalisbon.com SMTP error from remote mail server after RCPT
I want to delete corporate email account with Zoho
I have been using Zoho for my corporate email accounts. Two of my employees have left the company. How do I delete those 2 email addresses with Zoho? Thanks
Cannot receive any emails
I haven't received any emails in over 24 hours. I can send, just not receive. Everything was working just fine, no settings have changed recently. This is urgent and I need to be able to receive mail.
Trouble wiht email forwarding to hotmail account
One of our users has a hotmail account the email is set to be forwarded to, however she is complaining of receiving only some of the email. Is this an issue with Hotmail or Zoho?
Mail outgoing blocked?
Pls help me unblock this account asap: User : blu-gas@blu-gas.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit Thank you.
Emails are blocked sending and receiving
I cannot send or receive any emails to my email account. Everytime I get the same response: Delivery to the following recipient failed permanently: pramod.mandhre@empower-solutions.biz Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain empower-solutions.biz by mx.zohomail.com. [74.201.154.201]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes ----- Original
WARNING :: Need immediate action : Repeated failure will disable email-forwarding
Dear wisdom--@zoho.com, Problem while forwarding mails to jhon------@yahoo.com. Repeated failure will disable email-forwarding. Regards, Zoho Mail Administration ----------------------------------------------------------------- This is an automated message, please do not reply
Provide an option to keep the top bar suppressed which shows the Zoho logo, Upgrade | Control Panel | ...
I like to regain window space by keeping this bar suppressed in mail, as done by clicking the Zoho logo. But that has to be done every time I start Zoho mail. An option to keep it suppressed would be nice. Of course restoring the bar with the down arrow next to Apps should be retained. Thanks.
HTTP Status 401 - Unauthorized access When trying to access the "Links" and "Tasks" Applications
When trying to access the "Links" and "Tasks" Applications, I get a HTTP Status 401 - Unauthorized access message. Can you please look into this matter so I can access the Applications?
My friend who i referred can not add an Account
please help. it keeps on saying please contact support@zohoaccounts.com. no reply from zoho.
2nd mail validaton
I've created my 1st mail without any problem, but when i try to create a 2nd mail (on defenitions tab), gives me this message (is in portuguese): "Receberá um e-mail de verificação com o código em admin@mycatfishstore.com . Indique o código aqui e confirme. Se não recebeu o e-mail, Clique aqui para Reenviar." I didn't received any confirmation mail, so i can't use this on my Thunderbird. How can i validate the mail to start use it? Best regards
Need Help on Mail Server Disconnection !!!
Could you help me with this mail server disconnection problem? I'm using your mail service on my wordpress website, with my domain email. Before, when people register on my website or forget the password, there are email notices sent out automatically. Now, it can't connect with zoho mail server,my website can't send register emails to new comer through connecting with smtp.zoho.com. Note: My email can login at mail.zoho.com, receive & send emails as usual. Regards Angelie
domain verification with Shopify
I bought a domain name directly with Shopify (wilflowerscompany.co.uk) and their page where i manage the DNS is looking weird - I cant seem to be able to add a DNS. I have never seen something being such a nightmare. Help!!!
Where is the control panel? I cant log into it.
I cannot find the zoho control panel anywhere…..when I try and log into https://domains.zoho.com/cpanel/index.do I get this message? " You are not authorized to view this page For any support or queries, kindly contact support@zohomail.com" I have two email addresses on free accounts and both do the same thing. I do not see anywhere on the mail console to get to control panel on either one. I am trying to find if my addresses are configured for activesync
GoDaddy shows I am pointing to the proper MX servers, but after over 24 hours, I still can't receive mail.
My domain is OneHandtoHold.com. My domain is through GoDaddy and my hosting is through Microweber. I set up Zoho yesterday morning, have checked my MX settings over and over to ensure that they are pointing to Zoho, have deleted all other MX records, and still I can send but not receive email. I emailed support and never got a response. Help with this issue is appreciated, as it is vital that I have business email up and running as soon as possible.
Switching from Microsoft Exchange Server to Zoho Mail
Hello, I am slowly switching my office from Windows to Mac, and am in the market for a good set of productivity tools. I am intent on never using Microsoft products again, and recently learned about Zoho. Although I am already familiar with Google Apps and was flirting with the idea of transferring our email to Gmail (while keeping our domain name), the buzz about Zoho was too good to ignore. I have a few questions about Zoho that I haven't found answers to: 1. As with Google Apps, is it possible
Functionality questions for Exchange migration
Hello, Our orgainization is considering migrating to zoho mail from an existing Exchange 2003 environment. I've done some forum searching, and have played with the mail interface a bit, but am having trouble finding answers to some specific questions. 1) We use resource booking via exchange currently. So, if an employee wishes to use Conference Room A and Projector A, they include these two resources on the invite and they are automatically "booked" to avoid conflicts. How can this be done
Migration of Mail and Contacts from Microsoft Exchange Server/Outlook
We are a small company, none of us highly technical. We need to migrate email and contacts from a Microsoft Exchange Server. Could you send the instructions to both myself and to Debbie Davis, our Super administrator? Our former consultant said that he is sending us a PSP file in the mail but we are unsure if that will work as I do not find PSP mentioned in any of the user manual directives. We also have the CRM and are concerned about many years of old email records migrating there. Will this
How can I redirect from my company email domain to zoho email domain.
If i need to redirect mail.<my_company_name>.com to mail.zoho.com . how can I do that ? Right now I am able to login at mail.zoho.com with my newly created company user in zoho email.
Zoho Mail Add Documents to Zoho Docs
I would like to suggest an "Add All" option when adding email attachments to Zoho Docs...and/or, have the previous Folder location be the default location for adding additional Attachments in the same email. For example, I have 5 documents sent to me and I select "Add to Zoho Docs" then have to find the folder save the attachments....often all the attachments a related to the same subject and will be saved in the same folder.
problem sending / receiving mail from one specific server outside zoho
Hello, I have no trouble sending / receiving emails from other servers, for example gmail.com However, I have a specific behaviour with one belgian server : uclouvain.be, where I own an account. Sending an email to myadress@uclouvain.be does not work. It appears in the troubleshooting window in the list of problematic emails (host not reachable). What's more : the email would bounces back to the user when the system automatically tries to send it (host not reachable, again), but sending the email
Next Page