Does Zoho records email-ids of senders??
Hello, I am using zoho mail for my business. When I send mails to someone whom I have send the mail previously I have to write the email ID every time. Does Zoho supports the feature for automatically recording the email just as gmail or yahoo ??
Can't access email via POP or IMAP
Trying for the first time to access via POP or IMAP and I can't connect. I've gone to settings and enabled POP/IMAP access. I checked user name, password and ports over and over again and they seem to be correct but I keep getting vague messages about can't connect and to check my settings. I am trying in both Thunderbird on my PC and an app on my phone. Is there something wrong or am I missing something?
Email threading
Hi, I would like to know how to set up my email so that it threads any communication back and fourth between me and someone else. It currently shows each email separately and that honestly just takes a lot of space and makes it look like I have a lot of emails in my inbox. Any help?
Blocked Email
Hello. My Email Accounts are blocked. Can you please unblock these accounts? events@goldfighter.at office@goldfighter.at exenberger@goldfighter.at THANK YOU. This is really urgent.
Account blocked
Hello! Can you please unlock our Account. We got a message that we used more than 300mb. office@goldfighter.at Thank you.
Mail open status/ open rate
Is there a way to use Zoho mail to track open rate for mass emails? How?
Using Openshift with Zoho Mail
Hi, I'm having trouble setting up our Zoho Mail as we could not receive incoming messages, only outgoing at the moment. Our domain registrar is name.com. I'm using OpenShift as hosting and our MX points to mx.zohomail.com (10) and mx2.zohomail.com (20). Appreciate any help. Thanks.
Update recovery email address
Hi, I need to update the recovery email address, currently it ends in .com. but it needs to end in .com.au
User unable to send mail
I just created my account. Setting up my personal account worked fine and I was able to link the account to my iPhone and both send and receive email with no issues. The second user I setup was able to link the account to her iPhone and receive mail without issue but is unable to send email and gets the error "The connection to the outgoing server 'smtp.zoho.com' failed." The account was setup using the msync.zoho.com process, so I would assume the authentication for receiving should be the same
New Mail Account Won't Receive Mail
I've recently setup my IMAP account that is successfully sending messages. However, when I send a test email to myself nothing comes through. Can you please advise? Thanks.
Is there a MS Office plugin for mac ?
Is there a ZOHO plugin for MS Office on mac OS ?
exchange account on phone & tablet: mail no longer pushed
In the middle of July I set up exchange accounts for 2 zoho hosted email accounts on my iphone. It worked beautifully. Suddenly, sometime yesterday mails on both accounts stopped being pushed. If I open the mail software, mails are retrieved but I'm using exchange over imap so I don't have to fetch. I checked settings, everything looks exactly the same as it did when I set it up. It's an older iphone (4) so I tested it on an Android tablet as well but it had the same problem. Any ideas?
I'm in the "Not receiving" camp
Hi, I can send but not receive. My MX settings look like they are pointing the right way.
Enable mailhost error
When I try to enable my personal domain I get Sorry , we are unable to process your request, please contact support@zohomail.com Thank you
Zoho imap server is down yet again! unable to access in outlook or phone.
Zoho imap server is down yet again! unable to access in outlook or phone. COME ON GUYS! This was just broken days ago!!!
My admin mail id is getting bounced - please help
Hi Team Zoho I have created my zohoaaps and now Iam facing an issue in using my one of admin mail ID. admin@oasesnephro.com People who try to send mail to this id are getting bounced. All other mail accounts are working fine. Iam not able to fix this issue from my admin login. Please guide me on how to fix this issue.
multiple email addresses - one user
Hi, I have seen variations of this question, but I cannot seem to find the right answer... so here goes! I have several email addresses on different domain names (matt@domain1.com, matt@domain2.com, matt@domain3.com). I have signed up to Zoho mail for the one user, multiple domains account I added domain1.com and the user "matt@domain1.com" is set up and working nicely (love it by the way!) I then added domain2.com but the main matt@domain1.com seems to be the main account. Is it possible to log
Outgoing mail blocked
Hi, My outgoing mail is blocked. I wonder why this happened? I didn't exceed the bounce limit (10). Maybe somebody got into my account and sent mails on my behalf. How can i learn if this happened or not? Can you unblock it? Thanks.
Using Gmail-Apps account with Zoho Mail
Hi can you please help me with this error when trying to send a message using my email address and not Zoho, Change required from Gmail side or Zoho Mail side? Thanks for support. Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 i2sm19096689pdk.70 - gsmtp
Where is the email?
I signed up, did all the leg work for email - even got the app working on the phone, but where am I suppose to sign in to read email on my computer? When I click the "Access Mail" button I just get a refresh of the page telling me to "sign up now!" Put simply - Where is Zoho mail? I don't care about the other stuff... I just want my email.
unable to verify the domain
I was unable to verify me as the owner of the nicky.com.np domain through HTML method. I have already uploaded the given file in my server and is running ( you can check clicking here http://nicky.com.np/zohoverify/verifyforzoho.html) but when i click on verify button, it doesnt work and says Verification Failed We are unable to verify you as the owner of the nicky.com.np domain. Please try the other methods and if you still have trouble, contact us atsupport@zohomail.com Can you please help me?
Can not sign out of email
What happened to "Sign Out" on my Zoho personal mail page? It was always there before. See attached screen shot. No "Sign Out" is on the screen.
Not be able to create a admin@domain.com
We don't have a admin group but when I try to setup a Group admin I get a Error saying this already exist, and does not allow me, what is the work around this? Thanks ART
connection rejected server timed out using thunderbird
OK. Without my changing anything, several days ago, I'd try to get mail from pop/imap servers on mail.zoho.com account. My yahoo, gmail and all other accounts, connected to servers and downloaded the mail. The account on zoho.com did not. First it was sending a 'connection refused' error message. Then I did a bunch of research and then I found page stating that IMAP Port should be 995 (not the default in Thunderbird of 993), so I double checked and changed the 993 to 995. Note: I do not recall
I'm unable to verify my domain (namecheap)
Dear Support, I'm have been unsuccessful getting Zoho to verify my domain from Namecheap. I am using both the CNAME and Txt method and neither is working. I've also noticed that Namecheap is not listed in your group of providers. I am going on 24hrs, can someone assist or provide Namecheap specific directions to complete the verification process. Respectfully,
mail from my domain blocked by Comcast
I am setting up email for my small business. Our domain is hosted with another company, but we want to use Zoho for our domain email. I have updated the MX records with our domain host, and now I am able to send and receive email from the Zoho/domain email. I encountered a problem today, in sending to my personal email @comcast.net. Apparently, the number of emails I have sent back and forth have caused Comcast to flag the activity as spam. The error message I received gives a link to a Comcast
Is there a limit to the number of recipients outside of the domain name in a Group in Zoho Mail?
Is there a limit to the number of recipients outside of the domain name in a Group in Zoho Mail?
Zoho Mail Mobile - attachments
Hi, I'm having a couple of issues with attachments on Zoho Mail Mobile on iPad and iPhone. 1) When I try to add attachments to Zoho Docs, I get a message "Uploaded Successfully" but these are not appearing in Zoho Docs anywhere. 2) I can't open PDF attachments in Zoho Mail Mobile. I just get a blank greyed out screen and nothing opens. Other attachments seem to open fine, the problem seems to be just with PDF files. Both these things work fine on the Full Zoho Mail site, just not on Mobile. Thanks
Format to whitelist a domain?
Hi! I want to add a domain to my whitelist, i.e., I want to whitelist alice@whatever.com, bob@whatever.com, and anyone else sending from an email address in the domain of whatever.com. Do I type in *@whatever.com, or whatever.com, or @whatever.com? I know that a similar question was asked three years ago, but I didn't understand the answer. Thanks. D.
A serious question about Zoho
I have used your service for a long time and I am just noticing that recently a lot of sites are banning your domain and classifying it as an illegal domain. I find this very troubling to say the least. The latest one to do that is Swagbucks.com and I was told they no longer allow people with your email service on their service EVEN THOUGH I have used your email with them for about 4 years (from day one with them). Does anyone have an idea what is going on and why this is suddenly happening?
Unable to send message;Reason:554 5.7.1 : Relay access denied
getting this message and cannot send message.
mail;553 Relaying disallowed
I am getting mail;553 Relaying disallowed when trying to send email from my server using Railo (Coldfusion type server). In Railo I have verified that I can connect to one of my zoho email accounts. The server has a fully qualified domain name and the hosts file is setup with the server IP address. I cannot see why ZOHO is throwing this error, can abody help?
Duplicated mails on migration
Hi! I've donde the migration of all my emails from an account on gmail. And it went just fine, except that there are three copies of each mail. How can delete them all togheter, to keep only one of each? Thank you Maria
Migration halted because limited space
Hello I was migrating from an oulook accout. The process stopped because of 5GB limit free account, so upgraded to 10GB account. Now I click on Resume and an error message appears "Undefined error" Please help me! Thank you! Mariano
Allow Blacklisting to Reject (bounce) Emails Instead of Just moving to "spam" folder
The existing spam handling is excellent, but for one huge missing feature. It would be great to allow a blacklist to actually REJECT emails that match it (by domain, email or IP address), bouncing them back to the sender. This would greatly reduce the number of spam emails that accumulate in the spam folder, both because some of the biggest offenders would just get bounced back instead, and because after such repeated bounces, most spammers will give up and remove the offending address from their
How to add a new email address to the same account ?
Hi ! I already have an email adress in Zoho My OVH server (for my website site.com) sends this email and forward it to my Zoho account. example : email1@site.com (managed by Zoho) I created a second email adress in my OVH server : example : email2@site.com Can I manage it in the same account as the first account : email1@site.com ? Or do I need to create a second account in Zoho ? Thanks for informations !
Cannot recreate user and email address after deletion
I have deleted the user and email address phongsiri@plsly.comand tried to create it back again. Zoho mail would not allow it to be created. It always said the email and user have already registered. Can you please advise how to fix this issue? Thank you!
Cannot add zoho mail account to iphone
I cannot add my zoho mail account to my iphone (ATT) Tried imap, pop and exchange accounts and server never connects or recognizes passwords ( I double checked passwrd by signing in to the website) What am I missing?
Unable to verify my domain name
Hi there, I've tried CName as well as TXT record, both times the verification failed, I've verified the CNAME is setup correctly. I'm using namecheap as my registrar, any ideas on how to fix this?
Zoho mail doesn't sync on iPhone
I have a problem with my iPhone and its two email accounts (hosted on zoho mail) with IMAP. Since a few days, I started getting the error message: “The mail server “imap.zoho.com” is not responding” occasionally, on both accounts, even if SSL is turned on and all other configurations match the online help, and the accounts don’t sync. Has anything changed recently or do I have to check something else? It used to work fine up to last week. Thanks for your help!
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