login problem
why does login work in webmail but fails for client
How to edit my mail name
Hello there, When i'am trying to change my mail name which is simo@spacetimesupport.tk it changes my email used to login. I just want to edit the name or creat another mail account using the same domain ( spacetimesupport.tk ). Thank you
emails from gmail to secondary email address not being received
I've been experimenting with sending emails to my secondary email address, and I've found that they are being received when sent from a hotmail account, but emails from gmail to my secondary email address are not being received, as summarised below: to from primary secondary ---------------------------------------------------------- gmail: ok not ok hotmail: ok ok Any idea what's happening here? Thanks Jason
Email blocked - too many recipients
Evidently i didn't read the fine print and sent to too many - please unblock my email so I can get my work done!
Problem with Hotmail
Hello, yesterday i sing in to use Zoho mail. After configure all i encountred an issue sending mails to hotmail. I dont know how to translate the error to english, but i think that advert a pishing email... I try deleting my domain, and account and reconfigure all again, but i continue reciving that alert on hotmail. That occurs with my three registered accounts in my domain. I attach an image for can you see my problem. Any idea? Thanks for help. Nicolai Tassani.
POP3 Settings
Hi there, I may sound like a bad user for Zoho, but I want clarify this. I just created an account at Zoho because you guys are giving free custom domain email service. Thank you very much for that. So my email address at Zoho now is ab@kindredegos.com. But I really like the UI of Outlook.com where my email address is abs@outlook.in. I want to continue seeing, receiving and sending (using the domain mail) all my emails that reach Zoho inbox/sent-box at my Outlook.com Address. I know I have to use
"email address already exists" error
Hi, I wanted to add hello@duncandix.com to a different zoho account (duncan@thend.tv) as an add on domain. I deleted the account to then add it to my other domain. Unfortunately I get a "email address already exists" error and now cannot add it to my other account or access my old email address. Any help would be greatly appreciated Many Thanks Duncan
Mailbox Behavior using Mac Mail IMAP
Can someone please assist me on how to set up my mailbox behaviors in Mac Mail's settings for IMAP? I am getting 2 copies of Sent Messages (after sending a message), I have told sent folder within Zoho to "behave as sent mailbox", could that be why?? I just need these mailboxes straightened out, so I can feel confident using Zoho in Mac Mail, iphone and on the web when I'm away from home. I love the mail service!!
The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho.
why?
receiving email errors
My email tells me I am receiving a message which has so far taken 10 minutes to receive. This has been happening all day but then ends up with an error code......0x800ccc0b. I have restarted my computer and still nothing. The other error is 0x8004210e and tells me my mailbox is temporarily unavailable because another email message is being delivered to it or another mail application is accessing it. ERR mailbox locked.......help??
Email outgoing is screwed up, its not sending my emails been 10 hours already
Can you please let us know when you will fix this, it has been 10 hours already since the outgoing mail has failed. according this http://status.zoho.com Everything is working %100 what a load of bull****. Are you going to fix this ASAP or is this going to be down for the next 5 days..
Hello, I can't configure Zoho Mail to use with outlook
Hello! I'm trying to configure outlook to receive and send e-mails from Zoho Mail, but I can't send them on outlook, could you help me, please? My others e-mails accounts are working fine with outlook, but, contato@lojabrazil.com.br doesn't . Every time I try, I get this message "553 relaying disallowed". Could you help me with it? Thank you, very much!
What happens to mail sent outoing limit exceeded?
Our organization recently had an account blocked due to sending beyond our daily quota. I was able to sign in an unblock the account. However, I am assuming that any further email will not be sent until the next day. Are any emails delivered to the SMTP server being queued or are they being dropped? It's fine if they are queued and will go out later; if they are being silently dropped then this will be a huge problem. Thank you.
Emails recorded on the contact's record sheet
Dear Zoho support team, i have a question: before the in- and out- going messages sent from Zoho mail were recorded on the corresponding contact's record sheet, but it is not happening anymore. have you disabled this feature or there is procedure to enable it?
Unable to set catch all
Hello I am attempting to set a Catch all email address as per the instructions here: https://adminconsole.wiki.zoho.com/mail/Organization-Settings.html#catch However - Once I get to add the email address I keep getting an 'invalid email' advice. Can you please help. My domain is not registered with ZOHO. Is that the problem? Thanks! Paul
Can't get email on Zoho, but also can't get email on old email host (godaddy)
I just signed up today, so maybe it just needs time to migrate, but I'm hoping someone can help me be sure I didn't mess up a setting. A (Host) Host Points to TTL @ 184.168.221.41 10 Minutes CNAME (Alias) Restore Defaults Host Points to TTL calendar login.secureserver.net 1 Hour email email.secureserver.net 1 Hour fax login.secureserver.net 1 Hour files login.secureserver.net 1 Hour ftp @ 1 Hour imap imap.secureserver.net 1 Hour mail pop.secureserver.net 1 Hour mobilemail mobilemail-v01.prod.mesa1.secureserver.net
email forwarding
I have forwarding to a hotmail account configured on my email account, under "Email Forwarding and POP/IMAP" in settings, but emails are not being forwarded - is there anything else I need to do to make this work? Thanks Jason
IMAP Authentication in Apple Mail vs zoho webmail
I am logging in just fine with the webmail interface. However, I cannot get a mail client (apple) to work. I have tried retyping and recreating the account from scratch a few times. My credentials are rejected, yet webmail does not reject them. I have done this several times before with zoho and Apple mail. I have to be missing something basic, but after an hour here, I'm lost.
unable to connect to zoho mail
PLEASE HELP fitsupply.com and discountonlinefitness.com both paid accounts. unable to sync in outlook. Looks like we are unable to tracert to your servers.
imap unable to sync folders and SMTP error Outlook 2007 and webmail
"imap unable to sync folders and SMTP error Outlook 2007 and webmail" For the past 5 hours Outlook is timing out when sending/receiving. Imap shows error when syncing folders. When trying to email out from mail.zoho.com it sometimes shows smtp error. fitsupply.com and discountonlinefitness.com are both our paid accounts.
How to change the Super Administrator for my Domain
Hi, I wish to change Super Administrator with new User. Please guide the process. Thanks Parveen
command shift+a
Urgent - By mistake I press shift a and the mails I had selected desapeared. Can anyone pelase help?
Multiple mail accounts
How can add another mail accounts to current zoho mail account. I have configured the zoho mail account which route mails from my hosting account to zoho account.
imap.zoho.com
i try to ping smtp.zoho.com and imap.zoho.com without answer. is the server down? I try from 3 diferents ISP with the same results
Online programmability for Mail
Online programmability needed: a) Docs : My apartment's leasing office , for example, wants to create multiple docs (one for each of 300 residents) that has name , address, rent , 20 pages of lease terms, etc. So they need some simple scripting feature, that makes their job easier. Right now, they copy-and-paste from one doc to another b) Mails : Ability to send personal emails to friends in friends list, ie say (Dear XYZ, ...), then (Dear ABC,....), instead of just an email that is not personalized
Unable to create new account
There's something wrong with the sign up page. The user attempting to create a new zoho email account is taken to a page where he cannot sign up for an account. Instead of being asked to create a username and password, the user is asked for an already existing email account and password. When this information is entered, it says "enter a valid email address. A mail will be sent to this email to confirm your account and also in case you forgot your password." How does zoho expect to send a confirmation
Cannot access my zoho mail accounts
I cannot access my Zoho Mail account, I got error: "invalid user name/password", I tried different browser and all.I just noticed that I only have access in 1 computer and 1 account only.
Zoho Mail using up host's server space
My organization's domain in hosted on Bluehost while we operate our mail on Zoho Mail. However, the mail is taking up too much server space for my host and is affecting the performance of our website. Is there a way to NOT store Zoho Mail on the host's server but keep it just on Zoho Mail's server?
Unable to send message;Reason:Could not connect to SMTP host: smtpout.secureserver.net, port: 465, response: 554
This started yesterday after I upgraded my CRM account. I'm not sure if it's a coincidence but I need help getting my email work. Any thought? I'm still receiving email but I can't send. Has my email been blocked?
Can't create email info@eko.edu.vn
Hi Zoho Team, My domain if eko.edu.vn. I want to create user named info@eko.edu.vn. But everytime i click Add users and input parameter "info", press OK. Then I received this message telling that the email is exist. I check the invitation list then I see there is an invitation for this account. can anyone help me? thanks a lot,
THUNDERBIRD SETTINGS
Hello am using Thunderbird on my PC and want to configure my zoho account but each time (now three times) am getting message that thunderbird failed to find settings for my account. please help me. Regards Bwengu
Outgoing mail blocked
We have blocked your account temporarily as a security precaution. Block Type: Correo saliente bloqueado. Motivo: Desconocido It's been almost 48 hrs now without beeing able to send emails
Can't sync Zoho Mail in Android devices
Hello. I'm new to Zoho, so, I might be experiencing just a minor issue with an easy solution, still, any help would be much appreciated. I followed these instructions in order to sync a Zoho Mail user account on a Samsung Galaxy Note 10.1. Kept getting a password / username error. I retyped correctly (tried even copy/paste) both email address and password several times and couldn't make it work. Then I noticed here I had to enable Active Sync from the Control panel first, the thing is, I couldn't
Help!! cant receive emails!
Since yesterday, I stopped receiving emails. I tried fixing everything from my domain name (i have the domain with godaddy) and I have the hosting with Cirtex. I changed the server names (from godaddy dns) yesterday aswell. could that be the problem? How can I fix this mess? Thanx a lot! Its SUPER urgent!!!
Separate my login id with default mail id
Hi, I recently created a new account. I created a new and default id (e.g. x@example.com). Then as the process went along, it asked for a default e-m id. I accidentally entered something different. (y@example.com) I want to separate the two ID's as two separate mail accounts. Can you please help me with it? I want the x and y to separate mail accounts all together. ---- Thank you, Nitin
User password change
Hi, I am trying to set the user accounts not to be allowed to change password, but cannot find that option. How can we restrict the users to use only the provided password from admin? Thanks
Spam Issues
A weird thing happened this week where some of my clients all the sudden went to the spam folder instead of my normal in box even if I uncheck as spam. WHY?
Can u unblock my zoho mail account?
Yesterday I sent a bunch of emails to the clients.. some of them was not delivered and bounce back.. since it exceeded 10 bounce back mail my outgoing mails got blocked... Can you please unblock user email account for lokesh@globalindustries.co.in
I can't receive emails from hotmail
Hi, My problem is I can't receive emails from Hotmail, but from other mail accounts. Please, any suggestions?
How billing works?
Hello. I'm a paid user of Zoho Mail and I have some questions. I don't understand how payments works. I need to pay for all the user mailboxes inside my account or I can pay only some of them? What is difference between paid user mailbox and not paid?
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