Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
please i need help swiftly .....i need to send some couple of mails today and i am getting this message in my box that Your Outgoing has been blocked and you will be unable to send emails and i also tried contacting zoho support i got a response that Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked..please unblock me ....i need to make use of this box immediately... Thanks Zoho
Can't receive e-mail
Hello, In my domain wolfinfo.net, I can send e-mails but cannot receive. All the configurations seens ok, cause it's flagged as "OK". Can anyone help me ?? Thanks regards Zé
Unable to get a mail from an address outside thecompany
We are facing a issue with our E-Mail. We are unable to get E-Mails sent from an ID outside our company. i.e. IDs that dont have @inventrom.com from last 3 days. Please help us regarding the same as it is urgent. I am unable to log in the support page so directly posting here
I am seeing two copis of every outbound email in the Sent items
I am seeing 2 copies of every email I send through my SMTP client in the Sent items folder. I opened the headers on them and one seems to be the incoming message (with the headers showing they came fomr my machine) whereas the 2nd one appears to be one it has been processed by Zohomail (one is the incoming to the server, whereas the 2nd one is the outbound copy) Header from first message: From: "XXX" <XXX@XXX.XXX> To: <XXX@YYY.YY> Subject: Follow up email Date: Sat, 9 Nov 2013 11:14:43 -0700 Organization:
Define "No. of external POP clients (Outlook, Thunderbird)" restriction
For the two paid services, the "No. of external POP clients (Outlook, Thunderbird)" is set to unlimited. For the FREE service, "No. of external POP clients (Outlook, Thunderbird)" is set to 1. Can you explain what is meant by this limitation and how it will affect a family of 5 users? The family is setup to use it's own domain, in case that matters.
Is there an issue with ZOHO mail 11-8-13
Been having issues conecting to ZOHO mail since last night... Web page loads slow or not at all...Getting a "Unable to connect to messaging server.Connecting in 40 secondsTry Now" message.... Our internet is working fine for other sites... Are other having the same issue? Kenn
Can I bypass the webhost when sending emails
Hi, I'm able to send emails perfectly fine from the zoho website to my normal email. However, I'm signed up with 000webhost and their email system doesn't really work at all. The php mail function is one of the things which doesn't do anything, so is there any way I can get around this by directly connecting to the zoho mail and sending stuff?
Email group possible?
Can you create a group of multiple email addresses ?
Blocked outgoing mail
Hi My account got blocked (I did not know there is a email limit) Could you please unlock it for me deneys@ggs-energysaving.co.za Thank you
Need help setting up zoho mail the way that would fit me
I am starting a project and would like to have emails forwarded to an administrator email. I have purchased a domain and have a free zoho account. I basically want sales@domain.com marketing@domain.com all go to an admin email. How would I go about doing this?
Super Administrator to export all emails
Hi there, I would like to turn off the export options for all email accounts and would like to have the backup options only for Super Administrators. May I know is it possible to have such setting? Do Super Admin have the privilege to export emails from individual accounts? Thanks!
Cant receive E-mail sent from my personal email
WEBSITE bla----.in My MX Config :
Leaving zoho mail
Leaving zoho mail after aprox. 1,5 years of using it. Why should I entrust my correspondence to the hands of a company that deactivates my account without any motive or notification, does not respond to my enquiries relating to the issue and does not publish or process the questions I put here in this very forum? Dismal.
verifying domain
Is there a better email than support@zohomail.com for problems with verifying domains. I tried that email but no response for a few days.
How Do I change my "From" Name in email?
Hello I have just created my email with my domain info@"mydomain".com but when I write a email, I want to appear in the inbox My Domain instead of info. How Do I change this? Thanks Tatiana
Can I make the "To" and "cc" boxes larger than just 1 line?
If I need to cc several people it appears that I have to keep scrolling to the right to add them at the end of the list. I suspect this is just a setting that I can fix, but I can't find it. Thanks for any help!
Populating Email Addresses in New Mail
I have not imported any Contacts into Address Book. Q: How can I set up my new mail account to populate the email address for those addresses that have been previously sent or received from this account?
Emails are not reaching end users
We've been using Zoho Support for a couple of months now and noticed that a lot of emails do not reach their destination. I've set up Zoho Support to send mail through our SMTP server, and by looking through its logs many of the emails do not even reach the server. It appears that they are not even sent from the Zoho Side. I also notice that for the emails that do come through there's a 5-30 minute delay from the time replies are made and our server finally receives an email. Further to this issue,
Undelivered Mail Returned to Sender
Hello, I started receiving the following error message this afternoon: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. artmac@agrm.co.uk Error, ERROR_CODE :550, ERROR_CODE :#5.1.8 Domain of sender address <label@mordgrimm.eu> does not exist Received:from mail.zoho.com by mx.zohomail.com
Do I qualify to get bonus email addresses?
Hi there. I am helping a friend who has started a small business. She was looking for some email hosting options and I researched and recommended Zoho to her. I set my own domain up to see how it all worked before I made the final switch for her. Now that I have both our domains set up on your Lite plan, I am hoping that we can both get the email account bonus restrospectively applied as, in effect, I did refer her. When I try to "invite" her, I get the message that she has already signed up.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Help Please, My email has been blocked as well. Please unblock it and let us know how to prevent this error in the future times. Thanks for your time
Switch between accounts
Hi, I'm not sure if this is the correct way of doing things, but i signed up with admin@mywebsite.com and made contact@mywebsite.com as the email that people would click on, and I can't for the life of me figure out how to access anything else but the admin account :p Is there an easy way of doing this that I've missed?
Account locked
hello, contacto@misscucu.com my account is locked and I can not send emails. There is some possibility that the account is not locked anymore? If I upgrade the subscription to ZOHO, you may not block more? thanks
mail application
i have used zoho bussiness (free) and i had have 9 users. is it only 5 may use mail application? thanks
CNAME Domain Validation Failed
Hello, I have added the appropriate CNAME record to my domain, but continue to have the domain verification process fail. The domain name is whalen.me. Thank you for your assistance. Kevin
Your Outgoing has been blocked and you will be unable to send emails.
How can i be opened again????
mail account unable to send email due to blocked
hi, my email account at account@siemtrading.com.sg unable to send emails out. can you unblock it?
Outgoing blocked due to Mail Bounce count exceeded.
Please unlock my account. Isn't there a permanent solution for this ?
Very slow SMTP connection
I have used my Zoho details in my Joomla configuration for SMTP emails. While this technically works, the user has to wait for around a minute after filling in the form in order to get the 'success' message. It seems like the connection is incredibly slow. I find that my Outlook send/receive is also very slow, often taking around the same time. Sometimes, mails will be delivered several hours after they were actually received. Is this something which you can fix/help me to fix?
New MacBook Air and Excessive IMAP use
I an not very computer literate, so please be patient. I just got a new MacBook Air and tried to set up the mail program on the computer. I copied my settings from my email account on my old MacBook Pro, and at first everything seemed fine, then I started getting hundreds of emails (and I am not exaggerating) in my new computer email. At one point there were over 10,000! There were a lot of repeats, because I do not have anywhere near that many emails in my Zoho account, and many I had trashed.
reply is broken for IE 11 on Windows 8.1
I just upgraded my OS from Windows 8 to 8.1 Now the email reply feature is broken in Internet Explorer 11. The original text is no longer quoted in the reply. There is no problem with Chrome Version 30.0. Thanks, David
Outgoing mail blocked
My outgoing mail seems to be blocked. Can we unblock it please! johnh57@zoho.com
Is IMAP Migration possible for free individual account users (not business/domain users) for Yahoo Mail?
Hi... I'm new here and opened an individual user account a few days ago--name@zoho.com. Is IMAP migration possible for individual users, as you User Guide seems to only address business/doman users for migration. POP would be a slow hassle for me. I've been with Yahoo Mail for many years and since their downgraded version of Yahoo Mail, thousands are leaving them and looking elsewhere. Your site and features look great, but I need to move all my email from 2006 which is a lot. I've only used
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@sncbeauty.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Outgoing mail blocked.
Hello, I have outgoing mail blocked for this account anna-maria@orangegrove.biz I've already advised the user on how to avoid this again but I do not know how to unblock the outgoing mail. Thanks in advance.
Dumb domain question.
Actually It's two questions: 1 - I have a domain: can I set up some accounts with this domain using zoho AND use some other accounts with another email hosting service? What should I do to make it work? 2 - Can I use a domain for emails in Zoho while hosting my website in a different host, like Go Daddy? What should I do in order to do this? Sorry for the dumb questions. Thanks for the answers.
Problems using Mac Mail under Mountain Lion
I'm having problems getting Mac Mail to work properly as my mail client. Incoming mail is fine but the problem seems to be with the outgoing smtp mail server. I have reset the port to 465 as instructed but to no avail. I have a feeling it has something to do with OSX 10.8 Mountain Lion which I've heard is very problematic with smtp servers. I had a similar problem with o2 as my server which was corrected by setting the port to 110 which I've also tried unsuccessfully. Any clues?
Modify Admin e-mail account
Aaccidently i have registered an email account (fabrizio.ciavatta@espertia.com) for admin user. I want it to be contact@espertia.com As well as i want to activate an account fabrizio.ciavatta@espertia.com that i have created but have no idea how activate it. How to fix? Please help!
ZohoMail and Apple Mail POP problems
Hello, I have a new domain name and ZohoMail account via Portfoliobox.net since yesterday. I want to receive all the incoming mails for my new email address (arriving in ZohoMail) in my Apple Mail program. I tried to configure ZohoMail as POP account and created a new Apple Mail Pop account for ZohoMail following the instructions in your Help pages with no success. I only received 2 emails (sent to my new email address) directly in Apple Mail yesterday. One form Zoho (Welcome mail) and one from
security vuln in zoho mail.
Hello! I've found critical security vulnerable in zoho mail, i tried to contact with support, but no one answer me. Please contact with me for details.
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