How do I change the name of the main user on my account?
I want to change the main email username on the account. How do I do that? Also, the user I have added is not receiving email. How do I set that up?
Conversation Mode as in Google
Is a 'Conversation Mode' like in Google Mail available within ZOHO mail?
Out going blocked
Hii My out going mails are blocked for the account info@parlancelegal.com, kindly unblock the same Thank you
Not receiving emails
I have recently set up a Zoho mail account and developed a domain name email. I have made all the recommended changes to the MX records and CNAME to verify the domain name, yet when I send test emails I do not receive them. I made the MX changes around two days ago now, so it should have registered. I would really appreciate any advice anyone can offer. Thanks Alicia
how to login to two @zoho ids with the same browser??
i have two @zoho mail ids. how do i login to both at the same time and in the same browser??? i use google crome. please advice.
If I change my account to a @domain from zoho will emails forward?
I want to change my email from @zoho.com to @mydomain.com. I already know how, but when I do it will my emails forward from being sent to the zoho domain to the mydomain?
Change the name people see when receiving email
Hi, I set up an account using info@mydomain.com. When I send email with that adress, People see it as coming from "info". Is it possible to change that name? Thanks
Outgoing emails blocked, please unblock.
I sent out a group email to people who have given me their email address and wish to be contacted by me in regards to a class I am running. I have emails I need to reply to urgently. Please unblock Alex
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:No route to host
I just got this message several times in the last three hours. When I try sending an email, the message appears and my email is gone. (not in draft and not sent). What's happening.???
Mail Id Blocked
Hii Please unblock the out going of our mail id Thank you
Why do my users need a Zoho.com account?
Hi Zoho people I am a new user of this seemingly fantastic system Zoho, and I am using it with my own domain. I have created my users in my organization in the Control panel with username and password etc. But when they go to zohomail.com to sign in, they first login with the username and password that I set, and then they have to "update" their account information with a new username (which is global to Zoho, so my set username (etc. "helleh") is probably already taken) and a new password. How come
SING-UP... UPGRADED TO THE 15GB PLAN WITHTIN 30M TO USE MOBILE SYNC, THE ACCOUNT HAS NOT BEEN UPGRADED
It's been 6 hours since upgraded, and I have recieve not 1 reply from any of the questions to customer service, and I have send 3 tickets already... No problem to charge, no problem to send me spam to sing-up in the meeting services ( which I have no interest what so ever ) but to REPLY TO THE QUESTIONS AND NEEDS I HAVE.... NONE.... I HOPE THERE MUST BE SOME MPORTANT REASON FOR THIS TO BE HAPPENING, BECAUSE IF THIS IS THE WAY YOU DO BUSSINESS, I AM OUT! Enrique Barba
Is Migration Available for Free/Lite/Individual accounts?
I don't see this feature in my Control Panel options.
No 'Change Role' menu option for users in control panel.
Hi there, I don't seem to have the 'Change Role' option in the control panel for users, and neither do I have the ability to reassign domain 'Super Administrator'. I was able to perform both operations the first time I logged on as an administrator. Any ideas why that might be? This is for a new ZohoMail account that I created over the weekend. Thank you, Emre.
Outgoing has been blocked
Please unblock my zoho mail..
My mail got blocked because I am couldn't send out email hosted in zoho
Hi, I host my email with Zoho where my website is with wix.com. My domain name is imejjin.com and my email is shaf@imejjin.com. I have followed all the instructions however, when I tried to send out email to my own email hosted with Zoho, It failed. I tried several times and still failed until I got blocked by Zoho. Please solve my problem because I need to receive email from my client. Thank you.
How to copy all sent items from zoho web access to my outlook sent items?
How to copy all sent items from zoho web access to my outlook sent items?
I can not delete user
Hello, I am super adminsitrator and on https://mail.zoho.com/biz/cpanel.do?tabmode=domain I want to delete user but I received error "The password it is incorrect", can you consult? Thank you!
Account limit
Hello, I can create 5 users per account or per domain? Thank you!
Can an Admin read mail for any user?
Hi, I'm new to Zoho. Can anyone tell me if an admin can read mail for any user... if needed? Fastmail has this capability and I have used it on occasion.. Thanks in advance. Darrel
Zoho mail, aliases & multiple accounts
Hello! I 've been using GMX mail for the last 3-4 years but i 'm not pleased any more and i have decided to move to Zoho. I need 3 accounts, one personal, one business and one for my music band. Since Zoho doesn't supports aliases, is it ok if i create 3 different accounts and receive them via pop3 through the personal one?
Zoho Mail Invites and users not receiving emails
First issue: Even though I've paid for 6 users, when I invite users they aren't receiving the invite email. Second issue: With the 2 users that I've been able to add via invite, these email accounts aren't receiving emails. Could you please help me??
Not getting emails
I opened an account with my domain and I set it according to the instructions. I can send emails but not receive emails. I tried to send mail to the new mailbox through GMAIL, and I got an error message.
Can't add user
I am paying for 2 email accounts, but I can only add 1. When I was trialing for free, I got 3, so why when you pay do you get less? My super user account should not count as a user because I have no intentions of using any of the email or applications with that super user account. I just want that to administer user accounts. Frustrated.
Maximum allowed attachment size not consistent
Greetings, I just tried to send a message with a attachment of 21,25 MB. When I click on send in Applemail the Server tells the client it cannot handle the request because it exceeds the maximum attachment size of 25 MB. When I try to send it from the webmail however it tells me the maximum is 20MB instead. Obviously 20MB is the maximum allowed but I am curious why does the server communicate a 25 MB limit instead suddenly as exception handling. Best regards,
Iphone issues
Hi there I've recently signed up to Zoho Mail, and am trying to set up mail on my iPhone. I have a domain name linked to you for mail hosting and I want emails sent to this domain to be received on my iphone. I have tried extensively to follow your guides, but I am having no luck. Either username and password is not recognised or the verification of smtp times out. When setting up the iMAP am I to use my zoho.com com account or do I use steve (at) domaineditedfor privacyreasons (dot) com as my
best Mail ever
zoho rocks.... thankz to the team...
Chrome indicating malware
Chrome is giving me a warning about the following link (and more generally blogs.zoho.com) that the site contains malware and has been blocked:http://www.zoho.com/mail/blog/zoho-mail-increasing-free-plan-to-5-users.html What is this about? Someone needs to work with Google and get this cleared up, or if there is indeed malware get it removed. Thanks.
Zoho Mail Invites and users not receiving emails
First issue: Even though I've paid for 6 users, when I invite users they aren't receiving the invite email. Second issue: With the 2 users that I've been able to add via invite, these email accounts aren't receiving emails. Could you please help me??
Zoho on Kindle fire
I have Zoho set up as POP on my Kindle Fire. I can receive messages but I have been unable to send any though I was able to send in the past with my previous email account. I have outgoing server as smtp.zoho.com, SSL (two options here if available or always, I have tried both), Port 465. Any help would be great though of course I have other options for sending mail but it would be handy! Thank you. Jamini
Tuning Zoho mail
Just joined and not sure how to do this:- all the emails received in my inbox I would like to forward to another email address. Jargon defeats me, so not sure how to set that up. please assume I'm an idiot *LOL*, but its easy to get lost in a load of incomprehensible options. believe it or not technofear is still alive and well ! Any thoughts very welcome ! Tim
"Catch all" strange behavior
Hi, I've just set up a catch all on my domain. When i tested it the first email bounced back. So I thought i'd give it a while and try again. The second email to the same address worked and was received. However i then tried a few more and they are all bouncing back. For example, me@domain.co.uk anyone@domain.co.uk How could this be?
Migration from Google Apps Mail
Hi, I was using the Google Apps mail and 3 days back migrated to Zoho. The settings are done and started receiving mails but I am missing many mails. Can you assist me ? Regards, Girish
Unable to use gmail through Zoho
I am running my gmail email account through Zoho, and while I can receive emails, I can't send or reply to any. The following error appears: Unable to send message;Reason:530 5.7.0 Must issue a STARTTLS command first. li15sm44069707pab.2 - gsmt Does anyone know how to rectify this? My colleagues also use gmail through Zoho and do not experience any problems. Thanks.
Your Mail Outgoing blocked. Reason :Daily Mail Count Exceeds Limit [Mail Count=266]
Please help me reset/unblock my e-mail system. Thank you very much! JJ
After Gmail migration: folders are not shown in sidebar
Hi, I've just successfully migrated emails from two gmail accounts to my new account at Zoho. There is one problem with folders, though: folders were imported, but they don't appear in the sidebar, nor can I select these folders in the search. I know that the folders exist, because the folder name is displayed when I view the list of emails. Only two of the custom folders (labels on Gmail) were imported correctly, i.e. only these two folders can be selected. How can I fix this?
Migration from Fastmail
Hi there- No matter what I do, I can't seem to migrate from Fastmail to Zoho. I've triple checked my server details, and I'm using the exact same account details (adding manually) that i use to login to my email now but it keeps coming back saying "Authentication details provided was rejected by Source server. Kindly provide..." Anyone have any success migrating from fastmail? What am I missing?
Your Outgoing has been blocked and you will be unable to send emails
hi, I am getting this message when I logged in and I am unable to send mails. Can you please unblock it ASAP. My site reputation is going down due to this. Please help me on this ASAP Thanks, DoMyRecharge Team
Cannot send mail using outlook
I am try setting, receive mail using outlook work fine, but send mail using outlook error This is my setting Outgoing Server Name : smtp.zoho.com Port: 465 Security Type : SSL Outgoing Server requires authentication. Any resolution?
BCC Drop Box as an add-on to Free Edition?
Hi I use Zoho free edition, and pay monthly for add-ons - Zoho Mail, Outlook connector, Zoho mobile Is it possible to access the new bcc drop box function in this set up - e.g. as an add-on? Thanks Ross
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