Importing Subscription Preferences from Previous Platform
Hey MH Community - I am migrating marketing tools from Hubspot to Zoho MarketingHub. Is there a way to import email subscription preferences from Hubspot (or any tool)? For example, a user unsubscribed from marketing emails, but still wants product updates. Is there a way to preserve those preferences in Zoho MarketingHub via import from CSV? This is a big factor in helping clients move to Zoho MarketingHub so they don't feel like they are completely restarting their marketing efforts. I'd love
Journey Leads
Olá . Recentemente eu comecei a usar a ferramenta do marketing Hub, e ainda tenho algumas duvidas da plataforma, teria algum conteudo demonstrativo pra utilização da ferramenta ? Uma outra duvida é , preciso criar algum relatório da jornada dos meus leads, desda a entrada até o processo final, como posso realizar isso e qual seria o melhor caminho, Marketing Hub, ou Analytics ? Transalate Hello Recently I started using the Hub marketing tool, and I still have some doubts about the platform, would
Connecting WordPress Form with MHub -URGENT
As it seems on contrary on Campaign, MH allows us to connect form, i installed plug in and put the code in ou website wordpress. But when i want to link our form with MH, it doesn't work
Send test email campaigns without locking the campaign from future edits.
Greetings, Is it possible to send a test campaign without locking the the campaign from future edits. The test preview email exists but it doesn't fill up the merge tags and the view in browser link links to the default test email warning page. What's even more weird is that the page even advises to do a test email to a sample list. How exactly are we able to do this?
CORS problem with Live forms
Greetings! We've recently implemented Zoho Markethub into one of our websites and we've been loving it so far. We're having some problems with native forms and making it work with Market Hub, we can associate the forms but whenever we click submit (on our case, "register"). it displays an error on the console(See attached image). Most of our forms are authenticated through javascript and we were wondering if that's the reason why we're getting this error. Any reason why this is error is happening?
Using Deluge to fetch data into a journey
Is it possible to run a Deluge script in a journey? I wish to have an reactivation campaign that gives the user a unique (timed) URL to order a heavily discounted product. I can fetch the unique URL from my URL management service via API (JSON) but just need to know how to call such an script from within Journeys. Best regards, Joe
Marketing Flow If/Else Condition Trigger Sync with Calendar
Is it possible for an If/Else Condition in the Marketing Flow to Trigger an action based on availability in my calendar of an Event Date requested by a Lead? Similar to the Calendar Booking function.
Minify Static Files
Minifying these files can slightly improve the loading speed of websites that are using MarketingHub.
Rename animation css to avoid conflicts
Greetings, I've recently found out that Marketing Hub uses generic names like "slideInLeft" or "bounce" in their animation css: https://mh.zoho.com/hub/css/animate.css This might be ok for static websites, but some websites (Let say a wordpress site using a theme + plugins) may use the same names, thus causing conflicts. It would be great if the devs could add a prefix to these names, maybe "MHslideInleft" or something along those lines. it'd also be great if the static files are minified.
Alias domain box characters limited
There is a character limit when trying to add an alias domain which is stopping me adding sub domains to web tracking, how can I overcome this please?
How can you add bounced emails back to the list?
I did a email blast and it looks like hotmail servers were down causing hard bounces for a few of my contacts. I tried to add them back into a list but it will not let me.
[marketing automation] link a goal to event with regexp
Hello, In Marketing Automation, can we link a goal to a set ov events with a regexp name rather than selecting in a list? I would like to create events on my website based on content download and provide a name to the event based on the download target. In order to apply the same goal to each doc downloaded, I will otherwise need to create multiple goals with each event (cannot edit a goal by the way). Any thought? regards, Alex
[marketing automation] get events from Zoho Form and Zoho CRM
Hello, In Marketing Campaign, is there a way to get event from Zoho Form whenever someone on the website fills a form? Thanks in advance, Alex
Tracking Downloaded documentation on our website by a contact to execute adapted journey
Hello, Is it possible to track all documentation downloaded on our website for each visitor as it is possible to see visited pages and How it can be implemented? If yes, is it then possible to use this information in order to automatically send a specific content (ex a sales brochure) which has not been already downloaded by the person? For instance if we know that Mr John has downloaded the documents A, B and C, then Marketing Hub will identify this list and select the email template for the document
Has anyone had luck associating a live form with a Squarespace form?
I'm starting to learn and implement marketing hub as it's now been out for a while and seems like a nice Zoho application. Has anyone been able to inject the web assistant code into a Squarespace website and associate a live form for their stock forms? For now, I created a Zoho from and embedded the JS code, but I would prefer to use their forms as they look better and fonts, colors, style already match the rest of the site.
Best use of PRODUCTS feature for an events business
Hi all, How would you approach the products feature for a business events' company? Since we are new-comers, we are trying to avoid future headaches or just make the best of use of the set off features available. How would you suggest organizing our events in MH products feature to get the most value? - Per event brand? To create one single product per event brand, such as "CEO Summit". - Per edition? To create multiple products per each yearly edition, such as "CEO Summit 2019", "CEO Summit 2020",
Add leads via API without subscription
Hello there, I am testing marketing hub right now and currently I use Mautic / Hubspot for some business / personal marketing flows I have. I would like to use marketing hub for an onboarding process, sending the user email and other custom fields via API. Curently, the only endpoint I found would be "Subscribe". But Since this is for transactional in-app onboarding, I believe having to accept the confirmation email wouldn't be ideal. Any ideas on how to achieve that?
MH Segmentation Best Practices
Hello users and Zoho team, There's no doubt that Zoho Marketinghub has increased the segmentation capabilities. Now, we are even more able to powerfully organize our contacts in several ways. There are so many alternatives that sometimes it gets confusing (at least in my case). So, to shed some light on the best approach to segment contacts in MH, how Zoho and other users are structuring leads and contacts? How about taking Zoho CRM as a common ground for everyone of us and share how have you designed
Pop-Up Signup forms
I would like to place different pop-up signup forms on different pages of my website I would also like the form to be chosen by the customer's behaviour (eg if they have previously visited the page or site before. Is this possible? I also want to be able to design the form background image, copy etc. Can this be done? John Legg Owner: The Debug Store
Marketing Hub Profile photo
We would like to add the photo of the zoho user in the signature. Is there a way?
API integration
Dear Sir or Madam, We start using your platform and faced a few issues: 1) If we update a field with an API it is not triggering updates in journeys 2) According to your documentation, we need "trigger_key" to trigger the journey with API, but when we get the info about journeys there is no trigger_key field - only Journey_key and with it it doesn't work. 3) Journey through your system couldn't go for one lead more than 1 time. The best way if we can trigger the journey with our system every
How do I add a CNAME to verify my domain for smart URLs?
The instructions are not clear on the help page. Some of the steps are missing. How do I add a CNAME to verify my domain for smart URLs? For the 'CNAME' record, what goes in the DNS name section? I am using Google Cloud Platform. Do you have a video or something that might help?
No data of popup on 7/24/2019
Hi there I observed my data of popup, but no data shown until this morning. Is there any bug about popup?
Marketing Hub Integration
1. I am trying to integrate Zoho Backstage to marketing hub. How can i know who is the owner for this portal? Or how can i add another company URL here? 2. I also would like to link my zoho survey to marketing hub, please advise. Thanks
Signup pages and emails customization
Hello What is the point of having "Settings > Customization > Signup pages and emails" set up if I have to manually recustomize (retranslate) the nearly 30 messages each time a new list is created ?
3 beginnern Questions
Hello Community, I'm a new Zoho One user and just set up MaerketingHub. I have three questions / problems. When I launch MarketingHub it still prompts me to clone my lists from Zoho Campaign even though I've already done this and deleted the original list (is was empty and not yet configured completely). How do I get rid of this message? I activated "Topics" für GDPR reasons and was able to set up one topic. When I try to create another one, it tells me that I have no lists that I could assign the
Can I recuperate a deleted journey?
Hi There, Recently I deleted a Jouney but it was a mistake, and I need recuperate it. Please, tell me if I can do it or I have to create a new journey again. Thanks.
Landing page
Can I make a landing page by MarketingHub? I could find "full page pop-up form", but I could not find the function to make Landing page.
How can I add buttons to my Emails?
I need to be able to add buttons to my emails fore the reader to choose what to do next. For example: Button 1 will result in a new customer journey to be triggered Button 2 will result in a pop-up appearing to capture some data Button 3 will be a no thank you selection. I cannot work out how to implement these. Please advise.
Zoho Marketing Hub <-> Thrive Leads Forms
Hello First I want to say that Zoho Marketing Hub is what I’ve been waiting for so looonng :) So… thank you for that, Zoho ! Problem : I have connected Zoho Marketing Hub to a Thrive Themes' Architect / Leads Opt-In Form. Unfortunately there is (still?) no API integration between them, so I’ve used the HTML form integration option. The form is working OK ! But doesn’t redirect to the specified custom URL. Instead, It goes to https://ptre.maillist-manage.com/weboptin.zc Not very lead friendly…
Remove lead from journey when converted
Hey again Sorry for all the questions today. How do you remove a lead from a journey when they have been converted to a customer or deal? I don't see any settings in the eject criteria. Thank you in advance.
How i can remove a domain from Smart URL?
Hi everyone, I have some troubles when using Smart URL in Marketing Hub. Can you help me? The first, I chose a wrong domain and now i can't remove it to replace a new one. How can I remove this domain from Smart URL? The second is: What do I need to do to display the indicators at Touchpoint? Now this part of me is empty, although I have done everything. Thank you for your help.
Cookie policy banner
Hello!! I have configured the Cookie policy banner but it does not appear on the web, I have installed the wordpress plugin for MarketingHub. regards
How to update leads' custom field via the API?
Hellow there. I am using the "subscribe" endpoint to add leads to a list. It works. But I want to update CUSTOM FIELDS using this endpoint. I am trying my best but nothing seems to work. I have a "Events Created" integer custom field. How do I do that? Thanks
How do you assign a tag to a lead based on completion of a form?
We have several forms on our site... How do we assign tags to leads who complete specific forms? Thanks
Web assistant WEB APP on subfolder
Hello, I have my website at www.domain.com and my webapp at www.domain.com/admin. Is it possible to have the web assistant website on the former and the web app at the latter? Thanks
Adding leads manually (from client side)
Hi there, Unfortunately the live form on our website doesn't work with "pull from external form" feature in marketing hub. Probably that's because the form uses some JavaScript to submit. Somehow with HubSpot we're successfully pulling leads from that form. It's about the form at the bottom of our home page: https://businessartservice.nl/ (.newsletter-form). Unfortunately I'm not able to push them from the server side manually. Is it possible to push leads manually to Marketing Hub using JavaScript?
Subscriber Limit
Hi Everyone Can anyone tell me how to upgrade my account so I can add more subscriber? Thank you in advance
Cannot edit cookie policy banner
Hi there, I want to add the cookie policy banner to my website, however the banner appears at the bottom of the page behind the SalesIQ chat widget. I wanted to move the cookie policy banner to the top of the page so I clicked the Edit button but I get a page that says I do not have permission. I am an admin and created the account through Zoho One. Thanks Craig
Editing Ability - How do I edit a Goal (or Lead Scoring) after it has been created?
eg. I have a goal and now I want to add an action to it. How can I edit it? I cannot see any option to doso (even if I pause it). Same with lead scoring - I cannot see any option to edit.
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