Campaigns Automation stuck
I have an automation in Campaigns. When I first created it and tested with myself as a contact, I went through the trigger (link clicked in an email), and then got an error that the contact didn't have required information to create a new task in the
Portal access and Custom cliq channels between DCs
Hi, Since we operate out of more than one DCs for Zoho , We may need to collaborate with CX accounts outside our Data center as well. Please suggest a solution for this as multi DC cliq channels and Cx portal access to work, the present system declines
Zoho OneAuth Multiple login in Desktop Apps(Mac and Windows)
I sent a mail and also letting it here, There is an option to login multiple accounts in Zoho OneAuth mobile app. Is the same feature that is logging multiple accounts exists in Desktop Apps or I would like to request that option since it'll be more helpful.
Is anyone else seeing that jobs are no longer imported from Zoho projects?
Jobs are no longer imported with projects automatically. I can still import them manually.
Can I get an update on any outages and issues with zoho?
The greater Tampa Bay area has been experiencing failures to connect to any of Zoho's services. It started at about 8:30am, and has continued intermittently through the day with spikes in frequency happening every couple of hours or so. This isn't just
Migrate Zoho One Domain With Hosted Email to another Zoho One
I have an interesting situation, I would like to share it with the community. I have a client who needs to migrate a Zoho One to another Zoho One, I also need to migrate the users. The problem I face is that the users' email domain is authenticated in
Marketing Automation Journey Can't find my Zoho Form
Hello, I'm creating a welcome journey - lead source being a zoho form, and the trigger of the journey is that form submission. Integration is set up as I've connected the form, but journey doesn't recognise the form. What is the best thing to do!?
Zoho Landingpage
Hi, I had posted a question about Leadpages (#83838784) Someone named Gokul asked a followup question and closed the ticket. How is that logical? How can you close a ticket when you want more info from me (inspite of question being very simple)? I am
Is there an app for issuing Items to user in zoho(Internally)
I have been using Zoho for the last 2years but I have never encountered or figured an app that can be used by businesses to issue items internally: Scenario: Imagine if a company orders items, lets us assume cameras, which will be issued to a certain
Embedding Videos in Marketing Automation
We have the same YouTube video embedded in 4 different email campaigns. 3 of the emails open the actual email with the video in a new tab as shown in Screenshot #1. The other video opens up a new tab directly within YouTube as shown in Screenshot #2.
Code Snippets not publishing in blog posts
Code Snippets in my blog posts are not rendering. Where the Code Snippet should be I see a message that says "Snippet with be rendered in the published site." even though I'm on the published site. This happened a week ago and I found that if I went to
Media Organization
I have hundreds of photos and videos I use for my business. Is there any Zoho software that allows you to add, tag and organize photos and videos into different folders? I need a solution that will allow me to add multiple tags to these photos and videos,
Modules not loading Zoho One
Nearly all modules in Zoho One are not loading. Anyone else having issues across the platform?
I want to use Submission Module while candidate is already in blue print stage
Hi, I have a blue print set up for candidates where stages are from screening to offer. But with this blue print, I am unable to show the history within candidate profiles where was the candidate submitted earlier like to which clients. So if my recruiter
No Longer Have Phone Support?
I've been trying to get help on the support lines - both on the Zoho One support as well as Analytics support - and no one is answering. Does Zoho no longer provide phone support for paid customers?
Maximum re-invite limit exceeded.
Hi, May I ask how to convert a user from one to another org? I cannnot find any guideline regarding to this. thank you! Kava
Phone Support
Why is the Zoho Support Phone Number saying your closed? It's not the weekend yet!
Update on the "Reset Password" flow enhancements
Greetings, Zoho One Admins! This forum post is for every admin user who signed up before March 6, concerning a couple of changes in the Reset Password flow, which are set to take effect from June 4. The current flow allows a Zoho One admin to reset the
Maximum re-invite limit exceeded.
How can I get by this error "Maximum re-invite limit exceeded."? I am having issues adding the user to our Org. Can someone help please? Tylan
Zoho One Application Editions
According to the Zoho One pricing information, it includes all enterprise level editions but not all of your applications have a plan actually labeled "enterprise". For instance, Creator has basic/premium editions, ContactManager has smart/ultra editions, and Forms has basic/standard/professional/premium editions. Is there a Zoho One feature list that specifically indicates which application editions are included in the subscription? Additionally, how do applications like Site & Meeting work
v2 - How to export contacts from reports and segments
When I click on a campaign I want to be able to export to view the contacts affected, but there isn't an export option anymore
How to choose the number format in a merge template ?
Hi, I'm confused about how to deal with the number format in writer. I do merged template with datas from Zoho CRM, where I set the format at : 1,000.50 for numbers and dd mmm, yyyy for dates. In writer, I chose the UK format to have the same, but when
Subdomains
How do you create a subdomain page on an existing Zoho site?
Custom Bookings URL not working
I set up https://bookings.aboutlifemarriage.com/#/aboutlifemarriagellc for my customer. I have correctly added the CNAME record at Godaddy and received the green verified on the bookings page. However, the custom URL continues to not be accessed. Unsure
Warranty & Service Plan tracking
Hi Zoho Community! Does anyone use any of the Zoho Products for Warranty and Service Plan tracking? I know I can track batches and serial numbers in Zoho Inventory... but I'm trying to find a way that I can track which serial numbers & clients are tied
What's wrong with my Dynamic Content Function?
Hello, I'm trying to use Dynamic Content (and Deluge) for the first time. I can't get it to work. Essentially I want to display some content from a Zoho Sheet on a web page. Here's my function: And here's my view: But none of the content shows on my page
How to sort Tabular View using multiple columns Report in Zoho Analytics
Is there any option to sort Tabular View report using multiple columns in Zoho Analytics?
Make edits in kanban view
We spend a lot of time updating Opportunities by opening new tabs for each deal. A lot of the key fields are on display in the Kanban view. Some examples we use are, 'Estimated close date' and 'opportunitiy value'. It would make our pipeline management
Differences between CRM workflows and Campaign Workflows
Hi, Zoho newbie here - can someone please explain the differences between the CRM workflow automations and the Campaign Workflow automations and the best way to use each?
Zoho MAv2 Reports
Hello all, We started sending emails with marketing automation version 2. I am looking at the email report and I can see that we have (for example) - 100 sent - 50 clicked - 25 bounced But I cannot drill down - which ones clicked, which ones bounced,
Creator Customer Portal on Zoho One account
According to the Zoho One Plan Details Page, the Creator Customer Portal allows "2 Customers/employee". This is a uselessly small number per employee. Is it right and if so then is there another way to get more customer slots then to pay $15/month per customer when stand alone creator works out to $0.25/month per customer.
User-Configurable Text Direction Setting in Zoho Desk
Dear Zoho Desk Support Team, I'm writing to propose a new feature that would enhance user experience for both Left-to-Right (LTR) and Right-to-Left (RTL) language users within Zoho Desk. Current Limitations: Currently, Zoho Desk offers no built-in option
Failed Migration Request
I made a request of migration over 2 weeks ago from Canada and USA and nothing has happened yet.
Problem using SAML login for Storefront for first-time customer
I'm working on moving my store into Zoho Commerce, and have a SAML integration to my website already setup. I am running into a problem where the storefront won't allow a user to log in if they aren't already registered as a user in Zoho Commerce. So
How can i hide submit ticket or any ticket links using CSS
Hi, I dont want the ticket option in my help center and I don't want to hide it too. Instead, I want to redirect the link to another URL as I already have a ticketing system for my website. Please how can i do this using the CSS, to redirect the button
You aren't a part of Mail
Hello, Since yesterday, our own Zoho One dashboard, as well as our clients' Zoho One accounts are facing this error (see the attached screenshot) As a result, no one has access to the Zoho Mail from Zoho One, and even the Mail is gone from the list of
Sharing data with SQL Server
A client I am working for has a microsoft access 2010 database that is used for daily reporting and other project monitoring purposes. Currently it is single user. It has standing data but on a daily basis data is downloaded from Zoho creator and uploaded into this access database. The task I am charged with is to move the data from the MS Access database into a cloud based SQL Server database on Azure and allow the users to continue to use their MS access front end connected to the SQL Server database
Zoho's products and pricing
Hello, I would like to ask about Zoho's products and pricing. Can you give me a quotation? More so, my client, from Vancouver, Canada, has multiple emails from various domains (Gmail, Outlook,etc.) and would like to integrate them into one platform. Does
Multiple Target Meters in Zoho Analytics
Hii, I tried to Create the Multiple Bar Target Meters (Just like Zoho CRM) in Zoho Analytics. How can I do that ? Note: I need Multiple Names with Multiple Target.
Cannot add several apps
I previously tested a few zoho apps and recently made the decision to go with zoho one for my small business. I can add most apps, except the ones I tested. I get the choice to create a new account, or choose an existing account. My preference is to create
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