Bigin is now on iOS 15 and iPadOS 15
Hello everyone! Our iPhone and iPad apps have been upgraded with the much-awaited features of Apple's latest iOS 15 and iPadOS 15. Check out the new features below. Smarter and secure widgets Say goodbye to idle widgets that just sit on your home screenCan't you select "inbound" as a call type in free version?
I am trying the free version of the software and i am not able to select "inbound" as a call type in the Call Log section. Is it only available whe you purchase the service? Thanks for your helpReceiving email from a contact is not appearing in the contact record. Only the sent email
I want to see both sent mail and received mail from a contact. What do I have to configure to ensure I receive emails as well?How do I add multiple contacts in a deal
How do I add multiple contacts in a dealUnable to add a new deal in Bigin
Unable to save a new deal in Bigin. Button Save does not work, the only possible acton is CancelCreating New Deal for a New Contact and/or a New Company
Dear Zoho Team, When creating a new deal directly for a new contact and/or a new company web form of the system don't collect the fields for the new contact and/or the new company. That means that the user can create a complete deal for a new contactContacts View
I have a few questions related to Contacts: 1) Is it possible to resize the columns? 2) Is it possible to change the order of the columns in the All Contacts view? 3) Can the Deal a Contact is associated with be shown in a column? 4) What does the fieldIs there a way that the incoming emails can be linked to the deal and not get added to other deals where I used the same email address.
I use Bigin to track property purchases. I track the purchase of a property as a Deal, through different stages of the process. The Challenge I have is that I might use the same estate agent for different property deals and when I communicate with themAdding a competitor field
Hi all, I am wanting to keep track of who the current supplier is with my potential customers and deals, Is there anyway i can add a field that would do this?Entering Deal without a Contact
Is it possible to add a new Deal without a Contact? if not, it should be since I am sure I am not the only user that would like to add deals to my pipeline even before I have a known contact at the company.Two way Google Contacts and Calendar sync
Please explain if Bigin does a 2 way synch of Calendar and Contact items... I added some new contacts in my Google Contacts and label it as BIGIN, but I do not see it appearing on my Bigin contacts. Please clarify. ThanksSort By not filtering
Hi, I have added a calendar field in the deals so i know when to chase up a deal / client. I want to view all deals and filter / sort by the deals that need actioned first. However the sort by does not seem to be able to filter by these dates and thereHello, why bigin can not support full Chinese language interface ？And the speed is a little slow when open the app and other labels.
Hello, why bigin can not support full Chinese language interface ？And the speed is a little slow when open the app and other labels.We heard you. You can now associate multiple contacts to a deal!
A deal often involves multiple decision makers. Let's assume Zylker furniture is using Bigin to manage their sales pipeline. They are approached by a firm that wants to purchase some furniture. However, employees at different departments in the firm mustCustom Fields in Multiple Languages
We are looking to set up an implementation where the end user may speak one of two different languages. Is there a way to make the custom fields have both an English and a Spanish variation?Multiple Contacts for a Deal in Bigin
Does anyone know if it is possible to have more than one contact listed on a deal in Bigin. We typically have 2 or 3 people we are dealing with and it is important to have them notated for the team. I would like it to be listed just like it is on aTelephony Integration In Bigin Mobile App
Telephony integration in the Bigin web portal is great. To bad it is not present in the mobile app. Is this in the works?Building a REST API to GET Records from 3rd Party Survey Tool
Hi all, I have been reading through how API calls work and have all the JSON parameters etc that I need. But I cannot figure out where to put this information in BIGIN. Can anyone advise how I actually build the API to accept data? I realize I could useIn app purchase and In app help is now supported in the latest version of the Bigin Android app
Hello Everyone, We have brought in support for in app purchase and help guide in the latest version of Android Bigin app (v1.3.2), along with the settings revamp. In-App purchase: Users can now subscribe/ upgrade to the Express plan right from thecan change deal colors in bigin?
can be super useful if we can change colors deals process any way to do it?Welcome to the Bigin Community
Hello everyone, We are happy to welcome you to our community. Let us help you get started by understanding what Bigin is and how this community can be beneficial for all of us. What is Bigin? Bigin is a customer pipeline management application that helps you organize and track business activities with your customers as they move through the different stages of your business process. Sales, customer onboarding, and qualifying leads all make up the stages of your pipeline in Bigin. Bigin acts asImport contacts from your device, integrate with Zoom Meeting and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Zoom Meeting Integration for Bigin You can now schedule or start an online meeting instantly from your Bigin account by integrating with the ZoomUpcoming new updates in Bigin - Now up for early access!
Hello everyone, We are excited to announce our first set of enhancements in Bigin for this year. Since our public launch, our focus has always been to make Bigin more usable and practical to our small business customers. Keeping this in mind, we've beenEmails sent through Bigin are not posting in IMAP Sent folder
I have set up my email to work from within Bigin using IMAP. I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc. I want all my emails to populate my email client (outlook & iphone email) whether orHow do I send mass email from my linked Office 365 account?
I want to email all of my customers a quick update but the test email shows that the mass email is being sent from a strange Zoho email account, not my regular Office 365 account. How can I correct this? Thanks in advance.Importing Notes with specific creation date
Hi, I am wanting to import Notes for Contacts from my Excel spreadsheet and I would like to set a date for the Note in Bigin, instead of the import date into Bigin. Is that possible?Importing From Linkedin
Is their a document or KB that shows how to import my contact from linkedin to Bigin ? JayProblem sending POST request
I'm using a desktop REST client to send a request but I keep getting: { "code": "INVALID_TOKEN", "details": {}, "message": "invalid oauth token", "status": "error" } I'm sending an Authorization header as follows: Zoho-oauthtoken 1000.54c1a8cbb00d2a0ed98350eed6.06b7f99a96ee9079291a2b5beaMailChimp & Bigin Integration doesnt work for 2nd Audience
We are trying to migrate from MailChimp to Zoho Campaign, for this we are trying to sync all contacts from MailChimp to Zoho Campaigns via Zoho Bigin. The 1st sync got configured, but 2nd & 3rd Sync is not getting setup. Once I click on the activateSorting Contacts
So the Bigin app lists all contacts in alphabetical order which is pretty useless if I’m on the road and trying to figure who my latest inquiries are from. I would like tosort them by a custom field - Inquiry Date. Is there any way of doing that?Notes
I would like to create notes in the activities module. Is this possible? HowBigin - API and/or White labeling available?
Hi, looks like Bigin could be an promising entry product for our customers. Is there (or will be) an API available for Bigin? Can we white label the solution? Regards Gunnarwork flow check
Hi When i apply this condition will this be applicable for old contacts and also for new added contacts in the future ----------------- Conditions Which Contacts would you like to apply the workflow to? Contacts matching certain conditions All ContactsMass Emails in BIGIN - BCC rather than TO?
When I choose multiple contacts and try to send mass emails, each contact's email shows up in the "To" field. I do not want my contacts to see each other's emails. Is there any way to put these email addresses in a BCC field instead? Or not show the listOption to import and export contacts is now supported in the Bigin iOS app
Hi everyone, In the latest version (v1.3.1) of the Bigin iOS app, you can now import and export contacts with a click of a button. This feature will help you to save time and eliminate the process of entering the contacts information manually. ThisTo created fields in the deals module that can be asked at different stages of Deal cycle
I want to understand how I can create some fields in the deals module that the sales rep would have to fill only if it is moved to that cycle of deal. For example: If the deal moves from qualification to demo done, In the demo done stage I would likeHow long you take to answer a ticket for bigin support? Too slow
Hello We have created a ticket but i dont know how long guys you take to answer?. You take too long. Usually supports replies within 24 hours but with you is horrible. When i emailed to bigin support i dont even get a ticket number. The ticket was createdBigin stops syncing with Google Calendar
Hi there, I am having the an issue with the sync feature of Bigin Events and Google Calendar. It constantly stops syncing. Each time it stops syncing I have to disconnect the calendar through intergrations and then re connect it. As you can imagine thisImport tasks, send emails from the native apps and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Import Tasks You can now import tasks in to your Bigin account and associate them to Companies, Contacts and Deals . Before importing Tasks, ensureRelated Email section is now available in the Bigin iOS app
Hello All, In the latest version (v1.3.0) of the Bigin iOS app, we have brought in support to access the emails related to a record from within the app. You can now view the related email section within Contacts, Companies and Deals module records.Next Page
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Announcements
Bigin is now on iOS 15 and iPadOS 15
Hello everyone! Our iPhone and iPad apps have been upgraded with the much-awaited features of Apple's latest iOS 15 and iPadOS 15. Check out the new features below. Smarter and secure widgets Say goodbye to idle widgets that just sit on your home screenWe heard you. You can now associate multiple contacts to a deal!
A deal often involves multiple decision makers. Let's assume Zylker furniture is using Bigin to manage their sales pipeline. They are approached by a firm that wants to purchase some furniture. However, employees at different departments in the firm mustIn app purchase and In app help is now supported in the latest version of the Bigin Android app
Hello Everyone, We have brought in support for in app purchase and help guide in the latest version of Android Bigin app (v1.3.2), along with the settings revamp. In-App purchase: Users can now subscribe/ upgrade to the Express plan right from theWelcome to the Bigin Community
Hello everyone, We are happy to welcome you to our community. Let us help you get started by understanding what Bigin is and how this community can be beneficial for all of us. What is Bigin? Bigin is a customer pipeline management application that helps you organize and track business activities with your customers as they move through the different stages of your business process. Sales, customer onboarding, and qualifying leads all make up the stages of your pipeline in Bigin. Bigin acts asImport contacts from your device, integrate with Zoom Meeting and more
Hello everyone, I am back with our next set of release items. Here's a brief introduction to each of them. Zoom Meeting Integration for Bigin You can now schedule or start an online meeting instantly from your Bigin account by integrating with the Zoom
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Most Discussed Topics
Adding a competitor field
Hi all, I am wanting to keep track of who the current supplier is with my potential customers and deals, Is there anyway i can add a field that would do this?Sort By not filtering
Hi, I have added a calendar field in the deals so i know when to chase up a deal / client. I want to view all deals and filter / sort by the deals that need actioned first. However the sort by does not seem to be able to filter by these dates and thereContacts View
I have a few questions related to Contacts: 1) Is it possible to resize the columns? 2) Is it possible to change the order of the columns in the All Contacts view? 3) Can the Deal a Contact is associated with be shown in a column? 4) What does the fieldHow do I add multiple contacts in a deal
How do I add multiple contacts in a dealEntering Deal without a Contact
Is it possible to add a new Deal without a Contact? if not, it should be since I am sure I am not the only user that would like to add deals to my pipeline even before I have a known contact at the company.
Sticky Posts
Ask the Experts #1: 5-hour knowledge exchange marathon on Bigin
Hello, Bigin Community! We are excited to welcome you all to our first ever "Ask the Experts" session for Bigin. Ask the experts (ATE) sessions allow users to interact with our Product Management and Development team - the actual brains behind the product.Introducing APIs for Bigin
Dear customers, I hope you all are doing good. It's been quite a journey since we launched Bigin publicly, and we are pleased to see all your responses so far. Today, we are excited to launch our APIs, making Bigin even more extensible. With the launch
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