Introducing the New Zoho Assist Quick Support Plugin
We are thrilled to announce the new Zoho Assist Quick Support Plugin, the upgraded and enhanced version of the Zoho Assist Customer Plugin. This new plugin allows organizations and IT administrators to deploy it directly onto their customers’ devices,
Related List Expanded View in Zoho CRM: see more related records at a glance, filter and take bulk actions
Hello everyone! Related lists show you the records connected to what you're working on: contacts under an account, activities tied to a deal, products linked to a quote. But until now, you could only see 10 records at a time. If you needed to filter results
More Zia AI capabilities are included across additional Zoho Desk editions
Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,
What's New in Zoho Invoice | April – June 2026
Hello everyone! We're back with the latest updates and enhancements we've rolled out in Zoho Invoice from April to June 2026. Here's what's new this quarter: Connect Zoho Invoice to AI Using Zoho MCP Customize Accessibility Preferences Attach Annexure
Zoho CRM's Old User Interface is set for EOL - Deadline and What to Expect
Hello Everyone, We are nearing the completion of enabling the Next Gen UI for users as announced in this post. The Next Gen UI introduces CRM For everyone with an improved workspace experience housing features like Teamspaces, Team Modules, enhanced views,
Improved Email Management: More control over outgoing email delivery in Zoho Creator
Hello everyone, Managing how your Zoho Creator applications send emails just got a whole lot more powerful. We've completely revamped the Email Management feature to give you greater flexibility, better deliverability, and deeper control over your outgoing
Introducing the Required Skills field for Job Openings
We're excited to announce a new enhancement to the Job Openings module - the Required Skills field, formerly known as the Skillset field. This enhancement brings improved functionality and a fresh UI to help you define your job requirements effortlessly.
Zoho Cliq REST APIs v3 : A complete guide to what's changed and why
APIs are not just consumed by a developer with numerous automations and a series of open browser tabs. They are parsed by LLMs, fed into agent pipelines, and auto-completed by AI coding assistants that have zero tolerance for inconsistency. A verb tucked
【西日本初開催】「AI and DX Summit 2026」のご案内
ユーザーの皆さま、こんにちは！ 西日本初開催となるZoho ユーザー / 検討中の方々向けイベントのご紹介です。 AI・DX大型カンファレンス「AI and DX Summit 2026」を、2026年7月16日（木）に開催します。 会場は、ウォルドーフ・アストリア大阪。 グラングリーン大阪直結のラグジュアリーな空間で、AIとDXの最新トレンド、実践事例、 展示、ネットワーキングが集結する、特別な1日をお届けします。 👉イベントページを見る ━━━━━━━━━━━━━━━ AIとDXの“今”を、体感。
Boost your CRM communication with new font types, sizes, and default reply-to options while composing emails
Hello Everyone, We’re excited to introduce a series of impactful enhancements to the email composer settings in Zoho CRM. These updates enable you to personalize and optimize your customer interactions with greater efficiency. So what's new? Add custom
Announcing new features in Trident for Mac (1.38.0)
Hello everyone! We’re excited to introduce the latest updates to Trident, which are designed to take workplace communication to the next level. Let’s dive into the details. Access message drafts from anywhere. Have you ever typed out a detailed response
Celebrating the businesses behind Bigin: Customer Awards 2026
Hello Biginners, We're excited to announce the very first Bigin Customer Awards! If Bigin has played a role in your organization's journey, we'd love to hear about it. Share your story for a chance to be recognized among the best Bigin users across industries.
What's New in Zoho Analytics - June 2026
Hello Users! This month is about meeting your data wherever it lives: reaching it from AI assistants, bringing it in from more sources, and keeping it flowing with less manual effort. Here's what's new across Ask Zia and AI, data import, integrations,
[Free webinar] Creator Tech Connect - Zoho Creator product updates, July 2026
Hello everyone, We’re excited to invite you to another edition of the Creator Tech Connect webinar. About Creator Tech Connect The Creator Tech Connect series is a free monthly webinar comprised of pure technical sessions, where we dive deep into the
What's New in Zoho POS - June 2026
Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how June went. Zoho POS for macOS We are excited to announce that we extended our front end billing application
What's New in the Trips Experience
We've redesigned the Trips module to make trip management simpler and more intuitive. Here's a quick look at what's changed. Simplified Trip Creation and Itinerary Management Flexible Trip Creation: You can now create and save a trip without adding itineraries
Mise à jour de Zoho Books – France
Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre
Mailbox delegation - A secure way to enable collaboration
Admins often encounter scenarios where a user needs another team member to access and manage their mailbox during extended leave, role transitions, or while handling high email volumes. In such situations, ensuring business continuity without sharing
Bring more clarity to your blueprints with color-coded transitions
As your hiring processes evolve, blueprints naturally become more detailed. When multiple transitions connect different stages, it can take extra effort to identify approvals, rejections, reviews, and other actions at a glance. With this enhancement,
Free webinar: Zoho Sign in Q2 2026 - A quick walkthrough
Hi there, The second quarter of 2026 has flown by, and the Zoho Sign team has been hard at work releasing features to enhance how you send, sign, and manage documents. Join us for our upcoming webinar, where we'll discuss what's new and what's to come.
【Zoho CRM】アップデートのお知らせ：ミラー要素
ユーザーの皆さま、こんにちは。コミュニティグループの中野です。 Zoho CRMに新しいフィールド機能「ミラーの要素」が追加されましたのでご紹介します。 これにより、別タブにある項目の値をリアルタイムで表示できるようになりました。 目次 1. ミラーの要素とは 2. ミラーの要素とルックアップ項目の連動項目の比較 ― どちらをいつ使うべきか 3. 適用範囲と制限事項 1. ミラーの要素とは これまで、別タブにある項目の値を引っ張ってくるには、カスタム関数やワークフローを使った値の更新が必要でした。
Generate payment links to collect your payments from Android
Hello everyone! We're happy to announce that users can now generate payment links from their Bigin mobile app to collect payments from customers. This will help them manage their payments more efficiently, as payment records are linked to the pipeline
Introducing the Image Slider field: Multiple images, one clean carousel
Hey everyone, Some context is best communicated visually. When you are offering a service, a written description rarely does enough work on its own. People want to see what they are signing up for before they book or pay. When you are selling a product
Enhance form structure with the Heading field
Hello form builders, A form without structure creates cognitive load. When respondents can see where one section ends and where another begins, they move through the form with less friction and more confidence. This is the reason we have introduced Heading
Improved configuration experience for Zia AI features
Hello everyone, Zia, the AI assistant built in to Zoho Creator, powers a range of capabilities—from generating forms and suggesting fields to writing Deluge scripts and running AI agents—that help you build applications faster. Until now, configuring
Zoho ERP | Product updates | June 2026
Hello users, We launched Zoho ERP on January 23, and since then, our goal has been to help businesses streamline and manage their operations with greater efficiency, flexibility, and control. Since the launch, we've continued to enhance the platform every
【無料／オンライン】7/22開催｜Zoho ワークアウト｜ユーザー同士で学び合うオンラインもくもく会
ユーザーの皆さま、こんにちは。 コミュニティグループの中野です。 7月開催の「Zoho ワークアウト」のご案内です。 本イベントは、Zohoユーザー同士で交流しながら、 設定・検証・運用改善を進めるオンラインの「もくもく会」です。 「設定を進めたいけれど、一人だと手が止まってしまう」 「他社がどう活用しているのか知りたい」 「同じ課題を抱える仲間と話したい」 そんな方にぴったりのイベントです。 ▶︎ 参加登録はこちら（無料 ） URL：https://us02web.zoom.us/meeting/register/t7lA28wlQceRW6sZpeFEhQ
Cookies Consent Management in Webforms
Hello Everyone! We are excited to introduce Cookie Consent Management for webforms. Read on to learn more. Webforms are online forms embedded on websites that allow users to submit data and create records in Zoho CRM. These forms utilize cookies to track
Access millions of Unsplash photos directly from the Theme Builder
Hello form builders, We're excited to introduce a new enhancement to the Zoho Forms Theme Builder. You can now browse and apply millions of high-quality images from Unsplash without leaving the Theme Builder. There's no need to download images, switch
Automate agreement workflows with Zoho Sign and Zoho MCP
Hi everyone, We're excited to announce support for Zoho Sign in Zoho MCP. With Zoho Sign's MCP server, you can connect Zoho Sign to Claude, Cursor, Windsurf, GitHub Copilot, or any MCP client of your choice and handle your entire signing workflow using
Microsoft Teams now available as an online meeting provider
Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
Digest Juin - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Alors que l'été vient d'arriver profitez-en pour découvrir les échanges les plus enrichissants de notre Communauté. Astuces pratiques, nouveautés produits, conseils d'experts et bonnes pratiques : voici un aperçu des sujets
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail When multiple teams share responsibility for a common email address, like support@org.com, info@org.com, or billing@org.com, managing replies individually leads to duplication,
Introducing the Employee Portal for internal job posting
Employee referrals and internal applications are one of the most trusted hiring channels. But in many organizations, employees only hear about openings through messages, word of mouth, or after the role has already been open for a while. When employees
What's new in Zoho Social - Q2 recap
Hello everyone, We’ve rolled out a bunch of updates in Q2, and we’re excited to walk you through them. Here’s a quick look at everything we released in April, May, and June to help you manage your social media presence more effectively. Threads updates
Announcing new features in Trident for Windows (v.1.42.5.0)
Hello Community! This release includes a collection of enhancements and feature updates aimed at making your email experience smoother. Let’s dive into what’s new! Forward emails as attachments. Previously, you could forward emails as an attachment only
【開催報告】東京 Zoho ユーザー交流会 NEXUS vol.2 ～ 顧客満足度を高めるCRM / Survey活用・営業基盤づくり・AI連携による業務改善 ～
Zoho ユーザーの皆さま、こんにちは。 コミュニティグループの中野です。 6月26日（金）に、東京 Zoho ユーザー交流会 NEXUS vol.2 を開催しました。 今回のテーマは「CRM活用 × AI」。 過去最大規模での開催となった本イベントでは、MIGACTの濵田さん、 デジタル・クリエイティブ・ネットの本間さん、ゾーホージャパンのSasiによるセッションを実施。 顧客情報をどのように整理し、日々の業務や顧客対応、営業活動の改善につなげていくのか。 CRM・Survey活用から、AIとZohoを組み合わせた取り組みまで、それぞれ異なる視点から具体的な事例をご共有いただきました。
Agents in Homepage
Hello all, Your agents do useful work. They find things like important leads, deals, and updates for you. But until now, you could not see any of this on your Home page. To check what an agent had found, you had to open the agent on its own, away from
The Social Wall: June 2026
Hello everyone, This month, we're introducing features to help you engage better with your professional network and share your content plans with ease. Mention LinkedIn profiles in the compose window You can now tag individual LinkedIn profiles directly
Update on V2 API End-of-Life Timeline
Dear Users, Earlier this year, we shared the launch of the V3 APIs and requested users to migrate from the older V2 APIs by December 2025. We have received valuable feedback from our users and partners regarding their migration timelines. We are happy
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