Meet the new Zoho Analytics: The Agentic Analytics platform
Every major release of Zoho Analytics has changed what you can do with data. This one changes who does the work. For years, analytics meant a chain of hands. The engineer shaped the data, the analyst wrote the query, the designer built the dashboard,
Introducing the Zoho Campaigns MCP server
Hello everyone, We are pleased to announce that Zoho Campaigns is now available in Zoho MCP. You can now connect your Zoho Campaigns organization to AI tools such as Claude, ChatGPT, GitHub Copilot in VS Code, and Cursor, and manage your email marketing
What's New in Zoho POS - October 2026
Hello everyone, Welcome to Zoho POS’s monthly update, where we bring you the latest feature releases, enhancements, events, and more. Let’s take a quick look at the new item price override option for embedded barcodes and how it can help streamline your
Map Dependency Upgrades in Zoho CRM
Map Dependency Fields enhancements are now available across all DCs. Hello everyone, We’ve introduced a set of enhancements to Map Dependency Fields to make setup simpler, faster, and more intuitive. Map Dependency helps control how values appear across
Die Zoho ZUG Community Meetups sind wieder da | November 2026
Liebe deutschsprachige Zoho Community, Es ist wieder Zeit, die Zoho Community zusammenzubringen! Unsere nächste Meetup-Reihe steht an. An zwei Terminen im November ist wieder Zeit für neue Themen, anschauliche Live-Demos und viel Raum für persönlichen
APIs and Webhooks in Zoho CommunitySpaces
APIs in Zoho CommunitySpaces let you work with your members, discussions, events, and knowledge resources, so you can automate engagement workflows and extend what your community can do. What can you do with APIs? You can manage your communities and events,
Introducing Bigin's latest AI features, built for the way you work!
Hi Biginners! In continuation of our AI journey that began on mobile and grew with the MCP release, we're bringing AI features right inside your Bigin web interface, where it makes the most impact for your business. At Bigin, we believe in building features
Trace topping failures with Function Logs
Hello everyone, Debugging a topping issue used to mean starting from scratch, with no visibility into what its custom functions actually did or where things broke. Function Logs change that; for any topping installed in Bigin, you can now see the execution
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
Zoho CRM gets a new email compose and lot more
Dear Customers, [UPDATE October 21, 2021: We have started opening these features to some of the customers already. And, it will be available to all the customers before November 2nd Week, 2021. Sorry for the delay caused] [UPDATE February 21, 2022:
Save hours daily this peak season: Better Inventory & Shipping with Zoho on Easyship
Peak season shouldn't mean losing control of your inventory just to keep up with demand. When the holiday rush hits, everything in your business gets tested at once. Orders surge, stock runs low, and shipping costs climb as customers expect faster delivery
[Free webinar] Learning Table Series | Chat with intent: From conversations to intelligent actions
Hello everyone, We are excited to invite you to another edition of the Learning Table Series webinar. With AI-powered capabilities, the way users interact with applications is evolving. Instead of navigating multiple screens to find information, users
[Webinar] AI-powered writing and automation in Zoho Writer
Live webinar on November 12, 2026 | Time: 2 PM IST | 2 PM EST Hi, When organizations create documents, they often start from scratch. Then they need to proofread and translate them. Doing all of this manually takes time, and errors and hard-to-read writing
Zoho Tables is now live in Australia & New Zealand!
Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
Enhancements for Currencies in Zoho CRM: Automatic exchange rate updates, options to update record exchange rates, and more
The multi-currency feature helps you track currencies region-wise. This can apply to Sales, CTC, or any other currency-related data. You can record amounts in a customer’s local currency, while the CRM automatically converts them to your home currency
Introducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
Optimize your Knowledge Base for better visibility by allowing search engine crawling and indexing
All you need to know about no-follow and no-index in KB. What are article crawlability and indexability? Crawlability and indexability are vital for making an article visible and accessible to search engines. When a search engine crawls an article, it
Zia AI capabilities now available in all paid editions
Hello everyone, We are expanding the availability of AI-powered features in Desk to the other paid subscriptions from 7th July 2026. Right now, the following AI-based features are available for Enterprise edition users: Intelligence: Sentiment analysis,
Introducing the Markdown editor in Zoho Learn
Hello everyone, We're excited to announce the release of the Markdown editor in Zoho Learn. With Markdown editor, you can create and import articles as Markdown. You can write content using simple Markdown syntax and see how it looks with the built-in
Discover the Latest Hosted Pages Enhancements
We've made several enhancements to Hosted Payment Pages in Zoho Billing, including a redesigned single page checkout, custom field configuration, mobile OTP verification, and the ability to share a single payment page for multiple items. You can also
Key enhancements to user management in Zoho Creator
Hello everyone, We're rolling out a major enhancement to the Users tab in Zoho Creator in order to bring stronger governance, security, and user management to the platform. With these new capabilities, organizations can achieve more structured access
Improve your booking page visibility with SEO settings
We're excited to introduce SEO settings, helping you optimize how your booking pages appear in search engines and reach more customers organically. SEO settings are available for all booking page types: Business, Workspace, Event Type, and User. With
Files in Teamspaces: keep your team's documents where the work happens
Release Note: This feature is available for all accounts across all DCs Hello Everyone, A Teamspace is built around a specific team and a shared objective, and it holds the modules and projects that team works with every day. The document that team depends
Insert and manage images in your PDFs with ease
Visuals make documents more effective, whether it's a logo on a business proposal, a diagram in a technical report or a product photo in a brochure. Zoho PDF Editor lets you overlay images on your PDF and manage them directly within the editor, so you
New in Office Integrator: Detect patterns and auto-fill data in your spreadsheet
Hi users, We are pleased to introduce the Pattern Fill feature in Zoho Office Integrator's spreadsheet editor. It intelligently detects patterns in your data based on a hint you provide and automatically fills in values for the remaining cells. With this
Manage your LLMs with model-level configuration based on cost, performance, and capability
Hello all, Building on models which let you configure LLMs at the vendor level, we now introduce Manage Models. This feature lets you go one level deeper and configure LLMs at the model level, with a centralized LLM models section where you can add and
What's New in Zoho Billing | September 2026
September brings new capabilities to Zoho Billing across subscriptions, payments, reports, and the product catalog. From managing subscriptions through the Play Store and App Store to setting usage limits for Hosted Payment Page links and configuring
Zoho Campaigns 3.0 is here
Zoho CampaignsAnnouncements We're excited to introduce the all-new Zoho Campaigns, where we have introduced our biggest update yet. Marketing has evolved far beyond email. Today's campaigns span email, SMS, and WhatsApp, customers expect personalized
Ask the Experts 34: AI-assisted support: Practices, challenges, and people
Hello everyone, The first week of October is celebrated as Customer Service Week. As discussed in our post, behind a great customer experience is a team, this is a time to appreciate our support reps, who work tirelessly to support us. Every organization
Introducing PRM: Build, manage, and scale your partner ecosystem
Growing a partner ecosystem is a good problem to have. What starts as a handful of partners can quickly turn into a maze of spreadsheets, emails, and disconnected processes. More partners mean more opportunities, greater reach, and new ways to grow
Add records to custom modules using Public Forms
Public Forms facilitates users outside the organization to submit tasks or requests to the organization. It brings external requests directly into your workspace. Public Forms is now available for Custom Modules as well. (Previously available only for
Zoho Books - France
L’équipe de Zoho France reçoit régulièrement des questions sur la conformité de ses applications de finances (Zoho Books/ Zoho Invoice) pour le marché français. Voici quelques points pour clarifier la question : Zoho Books est un logiciel de comptabilité
Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions
Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance
Introducing Recycle Bin support for the Applications module
Managing applications often involves cleaning up duplicate entries, removing outdated records, or deleting applications that are no longer relevant. But what happens when an application is deleted by mistake? To give you better control over your recruitment
Function #46: Auto generate list of lapsed customers using Custom Button
Hello everyone, and welcome back to our series! Customer retention is one of the key factors that impact the long-term success and sustainability of a business. High customer retention rates indicate satisfied customers, quality products or services,
👍 Zoho CRM's Notes now gets Reactions and a new look
Moderation update: Currently available in the following DC's CA, AU, CN, UAE, JP, SA - All Editions EU - Free, Standard and Professional Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records.
Generate booking form fields using Zia
Greetings from the Zoho Bookings team! We're introducing a new AI-powered capability in Zoho Bookings: Generating booking form fields using Zia. Zia uses AI providers, including Zoho GenAI, OpenAI, Google, and Anthropic, to understand your booking context
【11/12大阪・11/13名古屋】他社はZoho×AIをどう使う？ 実例とデモで学ぶユーザー交流会（参加無料）
ユーザーの皆さん、こんにちは。 ゾーホージャパンの中野です。 「AIを業務に取り入れたいけれど、具体的な使いどころが分からない」 「他社のZohoの使い方や、運用の工夫を聞いてみたい」 「ユーザー同士やZoho 社員とサービス活用について話がしたい」 そんな方に向けて、11月に大阪・名古屋で「Zohoユーザー交流会 NEXUS」を開催します！ 今回は、大阪では複数製品とAIを組み合わせた営業の仕組みづくり、 名古屋ではClaude CodeとZoho CRMを連携した業務自動化を取り上げます。 また、Zoho社員より、Zoho
Email Journaling in Zoho Mail: Maintain a complete record of your organization’s email communication
Organizations often need a complete record of their email communication for audits, legal reviews, or internal investigations. Email Journaling in Zoho Mail captures a copy of emails sent and received in your organization and forwards it to a destination
Enhanced shared mailboxes: Dedicated Sent folders, Run-through filters & fresh UI
Hi everyone, Collaborative communication is the backbone of smooth operations; whether you are handling customer support queries, managing vendor requests, or tracking sales leads. Shared mailboxes in Zoho Mail ensure your team stays on the same page
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