What's New in Zoho Inventory | July & August 2026
Hello users, The July and August 2026 releases bring a range of new features and improvements across the product. From the Nigeria Edition and Super Admin enhancements to Sri Lanka IRD-compliant invoicing, Loyalty Program Management, and improvements
Introducing Night Mode for Zoho Recruit [BETA]
Late-night hiring sessions? Long hours reviewing resumes? We heard you. Night mode [BETA] is now available in Zoho Recruit, giving you a cleaner, more comfortable workspace that’s easier on the eyes while keeping the focus on what matters most: hiring.
Introducing Docusign Integration in Zoho Contracts
We are excited to announce the Docusign integration in Zoho Contracts, enabling you to securely send contracts for electronic signatures and manage the signature process as part of your contract workflow. With the Docusign integration, you can connect
Zoho Mail Android App Update: Translate Email
Hello everyone! You can now translate the email content to your preferred language from the list of supported languages on the Zoho Mail Android app. To access this feature, please follow the below steps: 1. Open the respective email on the Zoho Mail
[Webinar recording] Why branded communities matter
Couldn't join our webinar on branded communities? The recording is now up. In this session, we walk through the benefits of building your branded online community, how it helps you engage members and gather qualitative feedback, and how communities build
WhatsApp Business Platform Pricing Changes: What’s Changing in Zoho Desk IM from October 1, 2026
Hi everyone, Starting October 1, 2026, Meta is making changes to WhatsApp Business Platform pricing. What's changing? Updated pricing for some countries and regions Meta is updating how WhatsApp message pricing is organized across certain countries and
Enrich your contact and company details automatically using the Data Enrichment topping
Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
Record sharing for Activities modules in CRM
Hello everyone, We've got a few quick enhancements to what we covered in this previous announcement: record sharing is now available for Activities modules. 1. Sharing Tasks, Meetings, and Calls Until now, activity records could only be shared indirectly
Introducing Omnichannel Subscription
Your customers may choose to subscribe through different marketplaces such as Google Play or App Store. As your business expands, managing these subscriptions can become increasingly complex. To make it easier, we are introducing the Omnichannel Subscription
Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions
Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance
Display Name Spoofing in Zoho Mail: Protect your organization from impersonation attacks
Attackers do not always need to compromise an email account to trick recipients. By simply using a trusted person's name as the display name while sending from a completely different email address, attackers can make users to act on fraudulent requests.
【最終案内／残席わずか】68体のAI社員と会社を回して分かったこと。｜Zoholics Japan 2026（9/25）
ユーザーの皆様、こんにちは！ ゾーホージャパンの中野です。 9月25日（金）開催の「Zoholics Japan 2026」について、今回が最後のご案内です。 これまでイベントの見どころをお届けしてきましたが、今回は、「自社でAIをどう活かすか」を 考えるための3つの問いから、注目のセッションをご紹介します。 ① AIは、これからどこまで進化する？ 「生成AIで世界はこう変わる」 今井 翔太 氏｜北陸先端科学技術大学院大学 客員教授 生成AIから、複雑な作業を担うAIエージェント、そしてその先に期待されるAGI（汎用人工知能）へ。
Project Specific Feeds and Tighter Time Log Controls
We've rolled out a set of updates that make it easier to stay on top of project activity and improve accuracy while tracking time. Check Feed for a Project The Feed under Collaboration used to show updates from all your projects at once. Now you can narrow
Automation Series: Auto-create Projects from Custom Module Approvals
In an organization, projects are created from approved proposals that are submitted by responsible teams. These proposals are evaluated by relevant teams prior to execution. After approval, creating projects with the necessary details from the proposal,
Trigger Workflow Rules from subform row actions
Hello all, Previously, workflow rules could only be configured at the module level, which meant subform data had to be tracked and managed manually. With this update, workflow rules can now be triggered directly by actions within subform rows, giving
Share Once. Reach Everyone.
Sharing a notebook or notecard with your entire team now takes a single group email address and one click. Every person in that group gets access at the same time, with the exact permission level you choose. No follow-ups, no missed invites, no repeating
Bigin, more powerful than ever on iOS 27, iPadOS 27, macOS 27 Golden Gate, and watchOS 27
Hi there! This year's Apple updates brought a smarter Siri and a more personal Apple Intelligence, and we've built them right into Bigin. Here's what's new for your business: Siri AI now knows your business inside out. Ask about your schedule, get context
Introducing signature profiles in Zoho Sign
Many professionals wear multiple hats. Say you sign contracts for your company as its finance manager, then sign a client agreement as an independent consultant. Each one needs a different title, stamp, or company name, so you end up updating your signature
Automation #6 - Prevent Re-opening of Closed Tickets
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Typically when a customer submits
👍 Zoho CRM's Notes now gets Reactions and a new look
Available in SA and JP DCs. Rolling out to other DCs in phases. Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records. Now with Note Reactions, users can quickly acknowledge updates, express
Stay on top of appointments with the Zoho Bookings extension for Zoho Cliq
Greetings from the Zoho Bookings team! We're excited to introduce the Zoho Bookings extension for Zoho Cliq. It keeps your schedule and booking notifications where your conversations happen, helping you stay informed and respond to changes without switching
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Zoho Lens Feature Update: September 2026
RealWear store support Zoho Lens is now listed on the RealWear marketplace, paving the way for quick and easy deployments. Install it straight to your smart glasses from the marketplace without any cables, pendrives, or manual transfers.
Zoho Assist Feature Update: September 2026
Custom View Filters in Scheduled Reports Scheduled Custom Reports now support saved Views. Select a View when setting up your schedule, and only the data matching its filter criteria will be delivered to recipients in each email. Without a selected View,
Free Webinar Alert! Don’t take the bait: Everyday email safety in Zoho Mail
Hello Zoho Community! Think you can spot a suspicious email before it catches you off guard? Join our upcoming webinar, “Don’t take the bait: Everyday email safety in Zoho Mail,” and learn how to recognize common email threats and build safer habits for
Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview
Hello everyone, Availability: This feature is now available for all users. We’re excited to announce powerful new enhancements to Layout Rules in Zoho CRM - a feature built to guide our teams through form-filling by showing the right information to the
OpenAI Is Moving to the Responses API: Here's What It Means for SalesIQ
OpenAI has deprecated its Assistants API and is moving to the Responses API. If you're using OpenAI Assistants with SalesIQ, you may be wondering if you need to make any changes to your existing setup. You don't. SalesIQ has already taken care of the
What's New in Zoho Expense: Integrated Business Travel and AI-Powered Expense Management
This release brings a wide range of updates across Zoho Expense, including new AI-powered capabilities, enhancements to corporate cards, expense management, audits, and more. Keep reading to know how the new updates can transform your travel and expense
Custom color coding for your entities
Our brains are fine tuned to recognize colors before any text or shapes, making color coding a powerful tool to organize data and find items quickly. Color coding of our day-to-day work help with quickly processing the information, reducing cognitive
The Social Wall: August 2026
Hello everyone. Welcome to the August 2026 edition of The Social Wall. This month, we're bringing you updates that make it easier to reach your audience, manage more channels, and streamline your publishing workflow. Here’s what’s new. WhatsApp bulk messaging
【初開催！ オンライン】Zoho Campaigns メール配信の基礎・活用勉強会を開催します！ 10/15 参加無料
ユーザーの皆さま、こんにちは。 Zoho コミュニティグループの中野です。 Zoho ユーザーコミュニティ初となる、メールマーケティングをテーマにしたオンライン勉強会を開催します！ ▶︎イベント詳細・参加登録はこちら 今回取り上げるサービスは「Zoho Campaigns」です。 「Zoho CRMとZoho Campaignsのどちらからメールを配信すればよいか分からない」 「一斉配信はできるようになったけれど、現在のリスト管理や設定が正しいか不安」 「メールを送るだけで終わり、配信後の改善につなげられていない」
Introducing Smart Fields in Zoho Forms
Hello form builders! We are excited to introduce Smart Fields in Zoho Forms - a faster way to add calculations to your forms without writing formulas. Instead of creating multiple fields and configuring complex calculations yourself, you can now drag
Automate customer follow-ups with Sequences in Bigin
Greetings, We hope you're all doing well! We're happy to announce a new feature that we've added to Bigin. Following up with every lead at the right time can be challenging, especially when your team is managing multiple conversations across emails, calls,
Transformez vos webinaires en opérations automatisées
Organiser un webinaire, c’est bien plus que passer en direct. Il faut gérer les inscriptions, suivre les participants, envoyer les enregistrements, mettre à jour le CRM… et s’assurer que chaque étape se déroule au bon moment. L’automatisation des workflows
Step up your lead generation game with online forms
Hello fellow form builders, Generating leads for your sales team gets easier when you integrate your CRM with online forms. To help show you how to use forms as part of your lead generation strategy, we have exclusive tips and tricks on how to collect, update and prioritize lead information in Zoho CRM based on form responses. 1. Create new leads If CRM software is designed to help you handle your business easily, that means getting data into it should also be easy. Check out the article on how
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
Approval Process configuration is now more flexible and fully customizable
The Approval Process is back with an improved user experience designed to make it easier to build structured, flexible, and intuitive approval workflows. Here’s a look at some of the key enhancements: Name Your Rules & Stages You can now give each approval
Introducing Approval SLA for Approval Processes
Approvals can sometimes be delayed when approvers do not respond within the expected timeframe, which can slow down your recruitment processes. With the new Approval SLA in Zoho Recruit, you can set deadlines for approval requests and define automated
Introducing Microsoft Word Integration in Zoho Contracts
We are excited to announce a new feature that brings contract authoring and negotiation in your familiar environment — the Microsoft Word Integration. What This Integration Brings The Microsoft Word Integration connects Zoho Contracts with the Microsoft
Collaborate Visually with Whiteboard in Zoho Projects
Whiteboard in Zoho Projects allows you to collaborate visually by creating diagrams, annotating designs, and sketching project workflows using shapes, text, and images within project modules. Team members can work simultaneously, improving productivity
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