Fallo en importación automática del estado de la cuenta en Zoho Books
Hola, desde hace algo más de una semana se han dejado de importar de manera automática los datos de nuestra cuenta bancaria en el banco BBVA dentro de Zoho Books, que hasta ese momento se actualizaba perfectamente. Ni Zoho ni BBVA nos ha conseguido dar
Images not posting on Facebook for the last 3 days - ZOHO SOCIAL
Images have not been posting on Facebook. Causing massive amounts of extra work and devasting impact on our engagement. Why has this not been fixed? Why cant i contact anyone at Zoho? When will we recieve compensation for this massive outage and more
Sync Zoho Projects Calendar
Hi there it looks like export of a Zoho Projects Calendar as ICS/Gcal file does not include events anymore. If I download the ICS file from Calendar -> Sync with Other Calendars -> Icalendar -> Download I can't find anything except tasks. it used to be
Address could not be found.
I've entered all MX records correctly and receive this message when testing the email address. Please advise Your message wasn't delivered to info@glowworkshub.com because the address couldn't be found, or is unable to receive mail.
Integrate Zoho Sprints with GitLab reveals too many information
I fear that every Sprints user will get access to all repositories the authorizing account has access to in GitLab. The integration does not seam to care about the authorization and mapping from a security point of view (NDA, IPA and code security). In
Unable to receive mails
So I manage the company's mail. And for like a week now we have been unable to receive mails. Clients say they send mails, but we did not receive any. To confirm I even sent a mail from my personal email to the company's but it did not drop in the company's
Moving mail to a folder has stopped working
Hi, The ability to move a mail to a folder seems to have stopped working. I used to be able to either drag the mail to a folder with the mouse, or select it with a tick box and then pick Move To from the menu bar. However, in the last few days, this has stopped working and now, no matter how many times I do it, the mail remains stubbornly in my Inbox. This seems to be the same whether I use the webmail interface or the Zoho mail iOS app. Great if you can advise how to get this fixed. Thanks.
Save search dont working
I carry out research on a certain subject, then I save this search, to use in the future, when I use the saved search it doesn't work, so I have to repeat the whole process again.
Can't export all ticket from day1
Hello All, I had challenges when want to export all the tickets on the Zoho desk, the showing data was only around 365, and my work here wanted to export all of the tickets created on the Zoho desk it's around 5000 - 6000 tickets. FYI: I have tried from
Updates to Underlying Data Not Showing
Hello Team, When I add a column(s) to the underlying data of a chart it does not stay added when I reopen the chart. When I try to save after making the intended changes I receive the message "Already saved. No modification found". I tried adding fields
User can't see emails in the deal/contact if another regular user sent them directly from gmail. Source is IMAP
Hello! Managers use gmail mailbox that connected to ZohoCRM. But regular manger can't see this emails if the user sent them directly via gmail interface. If they were sent from Zoho interface it's ok but letters sent directly are not visible in the deal/contact
MA2.0 Forms in landing page not pushing information to Lists and CRM**Frustrated**
Hi All, I've been frustrating for over a week now with MA2.0. I feel it still has lots of issues that needs to be addressed. My main one is that I'm unable to capture leads/contacts from my landingpage. The landingpage is supposed to send the contact
Banking Access Still after removing the access from User Role
Hello, We want to restrict sales users from accessing banking features. Despite not granting any access in their role, these users can still view petty cash and bank account balances. Additionally, even when access is limited to specific customers, they
{"error":"invalid_code"} resonse while requesting outh utl
curl --location --request POST 'https://accounts.zoho.in/oauth/v2/token?code=1000.d1f8xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxbd9&client_id=1000.HNOLxxxxxxxxxxxxxxxxx8IU&client_secret=81xxxxxxxxxxxxxxxxxxxxxxxxxxxxx37e&redirect_uri=http://localhost:61267/&grant_type=authorization_code'
Unable to remove task layout
Hello, We had a task layout setup in Zoho Projects for testing, but when I wanted to it from projects, I kept getting the error that the layout cannot be deleted not because there is a Project associated with the layout. See the error screenshot below.
Zoho CRM and Zoho Books : merge accounts
Hello to the community, Just to see if anyone can help me: when merging an account in Zoho CRM, from what I understand, you have to go to Zoho Books to manually merge the same accounts otherwise the account is recreated in Zoho CRM. I'm trying to automate
m365 excel integration stopped working
HI, I had integrated an excel file on one drive to a form it was working fine. But today I am getting Error! Unable to get Excel sheets. Please help Thanks Amit
Unable to remove zoho docs app from Window
The zoho docs app keeps popping up everytime when I login to the Window. Have tried to remove it (as it had already migrated) but unable to find the app under "Program". Please help to resolve the problem. Thanks
Can't remove Paypal gateway payment
Hi, As Paypal Business is not working in Europe but only in the US, I would like to remove it. I've tested this payment on my website but it didn't work and then I cancelled the payment. Unfortunately I can't make the adjustment on my Zoho Checkout account in the payment gateway settings. I always receive an error message. How could I solve this to remove paypal? Thanks and regards, Aurélie
Error 401 - Rest API
I have a problem when I try to pull record from CRM. I got token and see something is true (token is valid and data center is in US). Please help me to fix it!
Lead Conversion Mapping
I have had Lead Conversion Mapping working (almost) perfectly for years. Suddenly, it stopped working, and field mapping had the wrong fields for the contact to the Job "Deal." So when I convert a lead to a job, most of the fields are empty. The Lead
Disastrous change in calendar behavior, organizer / calendar integration
We have been happily using a custom function in Zoho Books for over a year to create Zoho Calendar events for our field technicians. The custom function creates the event at the proper date and time, adds the necessary technicians, and creates the event
no sitemap.xml to optimize interaction with bots
My SEO app is unable to access the sitemap - the error I'm getting is " no sitemap.xml to optimize interaction with bots" All suggestions welcome, Thanks
Merge Tag 'Tell a Friend' Missing From Options
When looking to add the 'Tell a Friend' merge tag to a new campaign, we are missing the option within the pre-defined merge tags. I can see how to add the tag as an individual component but would rather have the option to anchor to text, so as to display
553 Relaying disallowed as <user>@<machine>
Hello, I am trying to send an email using zoho from a webapp I am building. I am using Java Spring and MailSender, everything worked fine until this morning when I started to receive this error : 553 Relaying disallowed as <user>@<machine>, where user
Partially Sales order to back order into purchase order by vendor wise
our sales order created as per our customer requirements after we are dispatched the order. In dispatch order in few item less to customer. for example: sales order in item 1 is 100 qty item 2 is 50 qty item 3 is 40 qty our product stock is item 1 is
Dataprep - DateTime Field is not being exported to Zoho CRM
Hello, I'm using Zoho Dataprep to export data to Zoho CRM. All the fields, except the DateTime, are exported successfully to the CRM Module. The field i'm trying to Export is "Data_da_Posicao" and it's target is configured to the correct field in Zoho
Urgent. Search is broken in Team Inbox
Hi there, Zoho TeamInbox Search is not working correctly. Email results are not showing up even though the email is clearly there . Search is only bringing up old email chains. Not stuff I just sent even This is causing a MASSIVE headache as we can't
Zoho Writer Mail Merge issue
Most of my mail merge documents merge without problem. However I have one that will not load/ open when I try to mail merge. It doesn't even have the red loading line at the top of the page. Any idea why this is happening??
SendMail Functions No Longer Working
I have a few functions that get triggered by email filters. All of the functions with SendMail have stopped working. They all have been working fine for a few years then suddenly stopped working about 2 weeks ago. Tried emailing support but haven't received
Search function not working in Zoho Desk
Hi there, I'm finding the search function in Zoho desk is not showing all tickets related to search even though we know they are there. Potentially not picking up key words or searching through the whole database. Can this please be looked at by dev
User mentioned and the words in the chat message are not readable in Dark-mode
Hello Team, When a User is mentioned or tagged in a message, and when the user clicks on the "mentions" icon at the top right corner of the screen on web app (Chrome) to view the messages, the user mentioned/tagged and the message are not readable in
CAN SEND EMAIL BUT I CANT RECEIVE EMAIL
Hi Support, Kindly help. I can send email but I can't receive emails. Upon sending email, I receive feedback in this format: "Address not found Your message wasn't delivered to (email) because the address couldn't be found or is unable to receive email."
Manual categorisation of bank transactions
Good Day I am hoping someone here can assist me. I have a lot of catching up to do with some bank transactions. I imported all my bank statements manually. Where possible i created a rule to have the transactions auto categorised. However there are some
Classical View problem for SuperAdmin using Zoho CRM
Suddenly in home tab, selecting classical view shows "Without Permission to see this compenent" . I´m the Super Admin user. Could you help to solve this?
Printing receipts has page breaks
When using a thermal printer and printing invoices for deliveries the submitted file has page breaks and a bunch of empty space at the end. Is there a way to have the invoice come out as a continuous piece with no page breaks and stop printing at the
Missing scrollbar in note
I have no scrollbar in a note. So, if a note is quite long, I have to use the mousewheel, but it would be a lot easier with a scrollbar. How come there is none?
Undelivered Mail Returned to Sender
Hello, We use zoho mail for our business account. Since yesterday emails are not getting delivered and are failing. Below is the error. ======================================================================================= This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. shuklamanish2112@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication
Cannot submit forms with subform when using Android app
After the recent update, all our forms which contains a subform does not work/submit when using Zoho Forms Android app. App says "Error Occurred." For reference, we have no problems when using iOS and browser.
Calendar Events Moved to Next Day
I have synced Zoho Recruit to my Office365 email and calendar. - When I create an event or interview in Zoho that starts before 5pm but finishes at or after 5pm, the start time and date remains the same, but the finish time gets changed to the end of
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