Undoing reconciliation of a bank account
I am new and forgot to put in the correct date for reconciling one of my bank accounts. How do I delete the reconciliation?
"Invalid Scope" in the console when creating a Self-Client for a CRM
I have a sandbox CRM thingy and I need to code a rest api that will send Records and store them in a module OC-Member. For the scope in the Self-Client, when I use ZohoCRM.settings.ALL or ZohoCRM.modules.all, it works. However, when I try to use the custom
Details :Mail Outgoing blocked. Reason :Mail rate exceeded limit
2 e-mail accounts of my domain: exodia.in are blocked on the following grounds: Details :Mail Outgoing blocked. Reason :Mail rate exceeded limit The blocked email addresses are: info@exodia.in abhinav@exodia.in Kindly resolve the issue at the earliest.
Yahoo email addresses are failing in Zoho Desk
Hi, We have seen recent issues sending to a yahoo.com address. From the tickets... Status: 421 Action: failed Last-Attempt-Date: 14 Feb 2024 21:16:41 GMT Diagnostic-Code: 4.7.0 [TSS04] Messages from 103.138.129.66 temporarily deferred due to unexpected
Anyone else having an issue with PayPal payments?
Hi, all! I've been having issues with PayPal invoices for about the past two weeks now. I suspect it's limited to PayPal Business payments, though I'm not 100% sure. But about one out of every three clients has reported getting a 505 server error OR the
cannot edit invoice that under "open" or "close" status
Why can't we edit the invoice that under "open" or "close" status? But previously we can do it. Do you fix a new rules but haven't inform us because i see the settings side had added some things already... PLEASE... REALLY URGENT.
Duplicated Record email re-direct
Sorry I hit send too fast. When the trigger sent the email there is a link to the offending (in this case a duplicated record) record except when the link is clicked it goes to the base and not to the record on the table in the base that has been du
"No account found" when querying API
Created a token with the scope: zohobookings.data.CREATE but I seem to get No account found on all API calls. Could not find a similar problem on the forums or in de docs.
Multiple emails being sent when booking is created.
Hi all, We have recently been setting up Zoho Bookings. We are having an issue where 2 emails are being sent to the customers when they create a booking. We have adjusted the email templates a few times and it appears to be picking up one of our older
images disappear from presentations
Hello Zoho, again and again, I am encountering problems with disappearing images from my presentations in Zoho Show. As an art history teacher, I need to make pretty large presentations with a lot of images. And every time I re-open a presentation after
SignForms
We just created a template to collect signatures from our clients, seems like we reached the limit, I wonder what is the limit for this feature and how can we get a higher limit and continue sending this template. Please as soon as you can reply to this
Mail bounced as spam
Hi, I have configured a redirection from a distribution list to the email adresse of zohodesk but some of the incoming emails are rejected (bounced) by the zohodesk server as spam. They are rejected before entering in zoho desk. I have tried disabling
Is there anything like an Audit Log in Desk?
Hi there guys, We're currently facing some issues along the past months since we have encountered several Workflow/Business/automation Rules that are having their Criteria changed without any manipulation from our side we just have 2 admins (Natalia Labrin
Formatting CSV files for import
Hi Folks, I've run into complications with importing a statement from my bank into Zoho Books. My bank exports their statement using parenthesis for debit transactions. Here's an example of what their CSV format looks like: "Account","Amount","Balance","Date","Description","Type"
image display in zoho mail
Hi, When I receive an email with image inside, they are not displayed. I checked the source of the page and I see that for the html container img : <img width="710" height="309" style="width: 7.3958in; height: 3.2187in" src="https://zmdownload-accl.zoho.euhttps://zmdownload-accl.zoho.eu/zm/ImageDisplay?na=736971000000002002&nmsgId=1708009633957020001&f=1.png&mode=inline&cid=image001.png@01DA6029.055800B0&">
Outlook 2019 with active sync disconnecting - SOLVED
Since a few days I noticed that I don’t see any new email messages on my Windows 10 computer with Outlook 2019 (last build) . which I do see on my iphone. Checking credentials and sending email messages has a positive result. The issue is with incoming
Frustrated by support for Whatsapp in Zohodesk
I am posting here in the hope of hearing from someone at Zoho. Recently, we attempted to integrate our Whatsapp in Zohodesk. Working with the support team, we successfully completed the verification process to migrate our number into Zohodesk last week,
List Range In Zoho Sheets Data Validation
Hello, I have 2 worksheets "Sheet 1" & "Sheet 2". I want to set data validation in Sheet 1 but using a named range for the drop-down list. I have set a dynamic named range CSID "OFFSET(Sheet2.$A:$A;0;0;19999;0)". I tried typing in CSID in the list or cell range but it didnt work like Excel. Please help, thanks.
Desk Merging New Email Requests to Existing Tickets
Can anyone confirm what criteria Zoho Desk uses to determine whether an inbound email creates a new ticket or is added to an existing one? I had assumed that an email would only update an existing ticket if the subject contained the ticket number e.g.
Ticket number is not correct in the mail body [Feature: Sending Scheduled Reply to Tickets]
Hello there, I have noticed the following error, it relates to this new feature. When a scheduled email is sent, the agent who configured the email receives a confirmation email. This contains the correct ticket number in the title, but the number in
Custom Formula Field always giving an error
I am trying to make a formula field that gives me a formula based on the words in another field. If(Startswith(${Job Openings.Financial Quater 1},'F'),${Job Openings.Salary Position 1}*${Job Openings.Salary Percent},0) No matter what return type I choose
Unable to sign in Refresh Token Fetch Nothing was Received
I reset my ZOHO mail password last night and therefore signed out of all devices. When I went back to sign into the ZOHO MAIL IOS app, it came back with the following error typed exactly like this "Unable to sign in RefreshToken Fetch Nothing was Received."
I'm not receiving messages in my Zoho mailbox or in any mail account that is setup for forwarding.
Hello, I have checked multiple times all DNS records followed all the steps in the configuration toolkit and I still don't receive any mail in my Zoho inbox or my gmail inbox that is routed to forwarding. Please help!
2Auth fail on Linux Mint 21.2
Install goes fine, and the Notebook wrapper opens and asks to login. Follow login all the way to 2auth code, and enter, and spins, then just pops back to login page.
Formula Error
I am attempting to create a field that auto-generates the parking ratio for buildings. Whereas, the formula would be: A/(B/1,000) Where a = the # of parking spaces; b= the building RSF The formula, I believe, should be: ${Properties.Parking Spaces}/(${Properties.Bldg.
ANY HELP WITH WRITING BACK TO An EXISTING SUBFORM RECORD
Tried this so many ways... How can I write this back to this "subscriber list"-FORM with Field List "Demo" or ID "3412703000009959015" ? My Inventory List already is setup with a list of contacts and I want to write more records from another form with
Issues with the updated Zoho CRM Calendar Integration - A discussion thread
Hey all - 3 days in and no responses have been posted to the announcement thread. Not sure if that's because no one wants bad news on the announcement thread so I figured I'd make a new thread so perhaps we can get some acknowledgement of our issues.
New 'notes' duplicate 'deals'
Hi, when we enter a new 'note' that 'deal' gets duplicated in the deal report. We want to use new (weekly) notes as a report but cannot without causing the duplicate deal issue. Thanks!
Duplicated Record redirect via email
Manually creating a duplicate entry in a primary key field does not trigger my automation but creating a duplicate entry in a primary key field using the check box does trigger my automation A duplication is a duplication and must trigger an automation
Compare data between two data
I have a problem that I would like to create a chart that can compare data with the following date ranges. This previous week (meaning last 7 days ) vs the data before last week days (meaning data before 7 days ).
Zoho Analytics -
This might be a complex question, but I it's in high need in Zoho Analytics. I would like a chart that can compare data with the following date ranges. This last week (meaning data of last 7 days ) vs. data before last week ( means data range before previous
Notifying portal users with specific permission
Hi, I want to use deluge script to send push notifications to the portal users with specific permission. How can I do that in Zoho Creator?
Makind fields Mandatory in the Customer details and in Vendor details---
Team, After the implementation of E-Invoicing in India, Certain fields have been made mandatory in the Customer Details and also in the Vendor Details. Can those fields be made mandatory? Like Street. NO, the Phone number must be between 3 to 12 characters,
Problems using "create link" links when setting up invoices / reminders etc.
Hi there I've experienced this issue each time I have tried to use the "create link" feature in any type of email template I have set up. It seems like a glitch, and I don't know how to resolve it. This is how the email reminder template looks after I
ticket reopen again after rated
when ticket closed, It re-opened again after client rated it.
Unusual activity detected. Your account is locked from sending emails.
I get the message "Unusual activity detected. Your account is locked from sending emails." Apparently my account was hacked and sent spam for a few minutes 12 hours ago. I ran a virus scan, changed to a longer password and added 2FA and have been trying
contacts not syncing right - phones not agreeing with each other nor zoho contacts
I had a problem with the updated outlook which I've since corrected. but my contacts on my two phones got all messed up. I deleted all contacts on my phones, made a csv file of my outlook contacts, then wiped out all the contacts on zoho and uploaded
Licensing per site in Sites
HI, There should be a better way to handle licensing each website in Sites. I discovered that creating a website is really easy. However from the template selection, it is not written anywhere that: - each website is licensed on top of the Sites subscription - each website created is allowed but removal is only possible from the super admin, and no admin. So to "delete" a website, because you messed up or don't want to have it, you need to: - call your super admin, - she/he will go to Sites subscription,
Email Search not working
Today the email search stopped working. Any criteria results in no matches found. Its happening on all users.
Zoho Mail Function not working!
I've been trying to search for emails through Zoho Mail's search function for the past hour. No matter what I search for, the search comes up with 0 results. I even tried searching for my own email ID which should ideally show the emails that I've sent.
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