Domain already exist problem
Hello bros and sis I have created a Zoho main account using google Then I successfully connected to a domain called "sclf.org.hk" Under this main account, I have created a domain email address I go to the control panel in this domain email address, and
Check In/Check Out - Workdrive says I can't save because I have it checked out!
Hello, I have just encouraged my team to start using Workdrive instead of an in-house network server. We have a lot of documents which are updated by multiple people so I thought the Check in/Check out functionality would be perfect to stop the overlap
Recycling Leads After Initial Blueprint is completed
Hello, I need help implementing a process for recycling leads after a set # days. In our current setup, we use a "New Lead" blueprint for sales seps to follow up and work leads that enter our CRM in a consistent manner. Once they reach the end of the
My Account page doesn't render
When I click on the My Account link from my profile picture, nothing is rendering on the page. I've tried with multiple computers (both Windows 11), multiple browsers (Edge, Firefox). I've disabled adblockers and done a hard refresh. blank account page
Unable to write from imap since sunday 4 september
Hello, This yesteday it seems that imap connexion doesn't allow write. on my two accounts imappro.zoho.eu connection timeout when I try to save a mail in draft or sent folder. but draft can be save from the web interface, and I see it in thunderbird (and
Mail merge (letters) option disapppears if my list is more than 100
hi, from contact list you can choose 10, 20...1000 per page. When you do select all you can mail merge those on the page. When I setup a filter which give me 317 (basically all) and select all the option disappears? Another limit? I'm using professional.
API calls work fine in Postman, but I get a security error when running the same call in my Zet CLI widget
As the title suggests, I can successfully use API calls through Postman, but when I try to use my local widget (running locally with zet cli - I copied the javaScript Fetch code snippet from Postman and inserted it into my extension.js file in the widget)
Server switcher not working on android app
I am testing Zoho Writer and Sheet to using them for my businesses. I have both an account on Europe server and China. The server switcher icon on Android app, in the right upper corner of sign in page doesn't work. It keeps directing to the European
Outlook Emails All Being Shown As Read.
Hi, we’re a relatively new recruitment service and have just started using Zoho in the last few months. We’re having an ongoing problem with all emails in our Outlook inboxes being shown as read dealing not having opened them. This has only started since
ZOHO Mail INBOX NO Sender, NO Subject
Hello, some Mails in my INBOX lost the Sender and Subject. Has anyone an Idea how to solve this ?
SMTP ACCOUNT
please provide me guide of for zepto smtp account
Query with WHERE function not working
Below is my query code SELECT DISTINCT "Network", "DepartmentName", "ActStartDate", "ActEndDate", "Actual Days to Complete", "EstStartDate", "EstEndDate", "Estimated Days to Complete", "On Time vs Late" AS 'Aero Build OTD' FROM "Eagle_AllHoursReport"
Need to click "Save" button twice when adding notes
Lately I've noticed that when I add notes to my account or deal page, I have to click the save button twice. The first time I click save, the text entry box slightly reduces in size, and then which I click save the second time, my notes are saved. Any
Cant Verify Domain Using GoDaddy and CloudFlare
I am trying to verify the domain so I can publish my website. When I try to verify domain, this is what I see: https://i.imgur.com/wqiXMBg.png When you visit the website. www.thebootbabes.com, it shows a zoho site. Here are my DNS settings: https://i.imgur.com/wqiXMBg.png
Zoho Assist Mouse/Cursor not showing on video
Good morning, When I am using Zoho Assist and remote accessing a customer's computer, and recording our session, the cursor of the customer mouse does not appear on the video so I cannot see where he is clicking. Is there a setting or a way to fix this? Thank you
553 Relaying disallowed. Invalid Domain
Hi everyone I was trying send a email but Zoho showed the follow error notification: Unable to send message;Reason:553 Relaying disallowed. Invalid Domain So, could you tell me how can I fix this?
Custom Query Editor: Selected text is automatically removed when clicked on
Hello, in the Query Table Editor the selected text is automatically removed when clicked on. Repro Steps: 1. select text 2. click on the selected section (somewhere on the purple highlighted area) 3. the selected text gets deleted This is very critical
Uh oh We couldn't attach that video.
I just upgraded our subscription this morning, and for some reason I can't upload a video to a post now. I keep getting this error. I emptied my cache, logged out and in again, and can't get it to work.
Bank Feeds
Hi Team, Every Day I have to refresh the bank feeds and update the date for the Bank Feeds to work. Why are the Feeds no longer working?
Error 550 5.0.350 Remote server returned an error -> 553 Relaying disallowed
HI Team, we have the error message and cant recieve emails from external, what is the issue... we need urgently support. Attached you´ll find the original message. Thanks Chris
SalesIQ issues
Hi there, I have recently integrated SalesIQ chatbot to my website. I have a few issues. I dont want email address to be a mandatory field for the user. I have hence created a Zobot flow which doesnt ask the user for the email address at any point. However,
Error: This domain is not allowed to add.
I want to set up Zoho with my Freenom domain, mateitudorproductions.cf but it says that the domain is not allowed to add. Please help!
Delay an end card
In my SalesIQ Zobot flow, I have a point at which I want the user to click a URL. The next step post to this, is an End Card. This is my flow - User is asked for options (using buttons), 1. Request Call, 2. Start Whatsapp chat, 3. Request Quote. My
Cookies are not accepting in telephony extension
A telephony extension has been created in zoho crm for our cloud pbx web application.When logging in telephony extension using login credentials of our cloud pbx,if third party cookies are blocked in chrome browser incognito tab we are not able to login
Known Issues and Limitations --> Workflow execution throttle
Hi, I have lookup fields that do not find selectable values in a form. Sometimes they do and sometimes they don't. Sometimes only half of the filter code is executed and not the complete check of a lookup filter values and thus presenting more values
Authentication Error adding GMail to Zoho Mail with IMAP
I am adding a new mail account to Zoho MAIL choosing to add my GMail account via IMAP. I follow the screen to add the GMail account and I get the following error. There is no issue with the password as it was checked independently. I do however have 2FA
Operation not permitted
I am not able to create an email id as it keeps on showing operation not permitted. I am not even able to remove the domain or use other options in control panel as it keeps on redirecting me to this page.
Zoho Social fails for most videos with LinkedIn
I am observing that most videos are failing to publish for LinkedIn with the message whereas these are natively accepted in the destination platform. Please ensure a video aspect ratio between 1 and 2.4 for LinkedIn.
POP Service extremely slow
Hi, I am using POP to receive my Zoho emails into my Gmail account. However, it takes an hour or more for emails to fetch. Can settings be adjusted somewhere to resolve this issue. I need emails to fetch every couple of minutes. Thank you.
Sync with Google Calendar not working
We've been using Zoho Bookings for months now and since last week the sync with Google Calendar stopped working entirely. We've deleted everything and re-setup the entire things countless time, no sync and no checking of availability is working anymore.
Can't Add Multiple Email Recipients for Recurring Payment Invoices
Allowing multiple email recipients that can receive the invoice when a recurring payment is processed should be basic functionality. It is VERY standard to have a client want to receive a copy of these invoices themselves as well as have one sent to the
Template issues with CRM and Desk
We need to send hotel options with wedding packages to our customer to find out the best property for them. Currently, we use Freshdesk and are able to create a "main" template with general information and processes and 3 "blank" spot where we can enter
Images in public manuals are no longer displayed
We are using the public share of a manual (Settings > "Make this Manual public on the web"). Recently (yesterday, 2022-09-08), this page no longer displays images. The images, which were previously directly accessible via https://connect.***/connect/viewFile.do?scopeID=***&fileId=***,
Major Issue with Data Import using 'Prepare Data'
The end goal for my project is to schedule booked capacity in my business by importing from my Project Manager database. The imported data will include the department, the job number, the estimated and actual hours for that job, and the projected start
Client Reporting Hiring Pipeline
Hi, We have set up our process using the Hring Pipeline, we manage each job opening, updating candidates through each stage, with a comment to explain the rationale why they are being progressed, or rejected. This is a fantastic, transparent way of working. What we cannot do is report to our clients using this information, ideally what we would like is to run a report for each job to extract the information Candidate stage eg Research, Our Assessment, Client Interview Candidate name Current Employer
Can I get the zb code for my domain?
Can I get the zb code for my domain? I deleted off of my dashboard DNS by accident
Mail sent from Gmail sometimes fail with error "535 Authentication Failed"
Hi! I have been using email sending from Gmail via SMTP for a few years now, and have never had any problems, until a few days ago, when after sending the message I was notified by mailer-daemon@googlemail.com that the message had not been sent because
Zoho Finance Bug: In CRM Dashboards, no Sales Order (finance module) status options show for the Anomaly Detector component
Summary I'm trying to create a Anomaly Detector chart and use the criteria filter for sales orders but no options show for the status criteria. I'm presuming it's a bug but who knows! You can enter in text but what should we enter? Other reporting areas
Create new event failed using Events API
Failed to create a new event, can I request a sample format since I tried copy pasting the example and it does not work
Moving average cost?
Hi Team, Can someone help me find how to display the last cost price or the moving average cost price of an item? Thanks
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