Demo_Generated_On parameter of the account module is not present in the results from the API
When I use the API v2 I noticed the Demo_Generated_On parameter is missing in the results for the account module. I noticed it might be represented as another name Demo_Scheduled_On. Can you confirm if these two variables are equivalent
Sync Troubles with Desk
Hello everyone! Our company is new-ish to Zoho. We have Desk set up for support tickets for assisting our clients. We recently added CRM for communication and marketing. We set up a two-way sync between them. Only some data (accounts, contacts, etc.)
No invite being sent to 1 user, and not showing in zoho desk
Hi, I have sent out many many new user invites from Zoho desk, but this one user (email address) is not a) being received (not even in junk) and b) does not show as invited on zoho desk I read there may be a way to send a manual URL can you help please?
Hyphens in tags result in unhelpful error when posting
Steps to reproduce: Post a topic and include a tag with a hyphen in it. Attempt to post it. See unhelpful error message, "Unable to process your request," with no information on what went wrong or how to fix it. If you can't fix this problem, at least
images don't appear in embed zoho sheet in my web page
Hello, I have a zoho sheet page that I published in my website through embed code but the images inside the sheet do not appear. The rest is loaded correctly. How can I solve it ? thanks !
Report Data and Widgets Not Showing Latest Data
Starting on October 28, some Zoho Analytics reports and Widgets have stopped updating to show the correct values from the underlying data and tables. I spoke to Zoho One support that day and after much review they determined in was 'a server caching issue'
Export Limit for exporting data to PDF
Hello, I use Zoho Analytics to create payroll charts for my commission-based business. When I am sending out employee checks, I like to send them a PDF of the different services performed that make up their paycheck. I do this by viewing each employee's
Gmail couldn't verify that mydomain.com actually sent this message (not a spam mail).
Hi, I am new for Zoho Mail and just setup email using my domain. After I send email (e.g, me@mydomain.com) from Zoho to gmail, a red question mark with grey background is in front of my Zoho email address when open that email. And the following text displays
Approval Chain - Job Request
It seems that logged user or users in the job request approval chain are still required to action their own job request. This is not the same case in every organization. For us, job requestor should not action the request he/she submitted. It should automatically
massive problems with zoho bookings
First big issue is in zoho bookings: 1. You Write All First Character Of Every Word Large... You can do this maybe in USA, but in germany nobody do this Like This. So all german words and Fieldname/Title have large first character. This is dramatic and
Bulk write Job Status: FAILED
Hi! I am trying to update records in a custom module with the BulkWriteJob-method in the Zoho CRM Node SDK V2. I tested the method successfully with a much smaller file with 4 records to update. Then, when I try to use the method for the actual records,
Single Entry for Credit note Refund
Dear Team, there are 4 lines of credit notes in a customer account. When i tried to refund the whole amount I'm not able to do so. if at all i need to that i have to pass 4 separate entries for the same. Why can't it be a simple one entry for multiple
Unable to Sync Bank automatically
hi, I have raised a compliant that past one month I am not able to sync automatically my bank " Union Bank of India " account. every time I am downloading the data manually and uploading in Zoho books, it highly time consuming and few errors are happening.
Add Record with info from separate form
Hello. I've looked through some of the documentation and other posts but need some help. Please see the info below and I've also created a 1 minute video of the process. Thanks for your help! Video: https://www.loom.com/share/665825740aad46d5993172e6ec6c0c49
Weird glitch that happends randomly on some hours
This issue has occured on two or three occasions and I can´t grasp as to why this would happened? Anyone know why this happens or how to prevent or solve the issue?
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
i have the same problem i can't send emails
CANT ADD USERS
Hello, I have Zoho mail paired with my e-commerce store, where I want customers to reach out to me. However, I want a separate email within my Zoho, which is my personal business email, that I can use for business purposes outside customer service on
~2s Lag in Group Calls
Hi, we are having regular team calls with 3-5 participans on Cliq. The audio quality is very good. But the latency is not. There is always some delay, which leads to people talking over each other. When one person is talking, there is no problem. But
Member Portal > Invite User > Add member(s) directly to groups
Hi This feature doesn't seem to be working? Whenever I add an address in (either method). Email is sent to request sign up, and when it's completed they are sent to a no permissions message, when they should have permissions because they've been added
Sending emails are not delivered to clients.
We are sending emails and got message that emails successfully sent, but nothing is delivered. Been sending emails for a long time and just got this problem. How can we fix it? Thank you
I can't push the uploaded image from the app zoho creator to crm
How can i push the uploaded image to crm? I already created the code for it but its not working. newEmployeeInfo = Map(); newEmployeeInfo.put("Name",input.Name); newEmployeeInfo.put("License_or_ID",input.ID1); response = zoho.crm.createRecord("Employees",newEmployeeInfo);
Auto Reply Subjetc
I have a pertinent question about Auto-Reply. I want to reply with the same subject as I received the email and I don't know how to do that. For example: (My customer sends me an email with the subject "Purchase", how do I Auto-Reply with the same subject?
Incorrect Article Titles
The article´s titles are showing the title of the previous article I visited. This doesn´t happen on all browsers/computers. Only happened for one visitor out of 6 visitors. This happened on Chrome.
How do I change my 1-column form to a 2-column form?
I tried to drag the fields in my form into two columns so the form isn't so long, but that didn't work. How do I change my one-column form to a 2-column form without having to use a pre-built form theme?
Failing to Book Appointments
Failing to books appointments in Zoho Bookings for at least 24hrs. The system freezes after adding all the booking information (customer, date etc.) and then trying to save the appointment.
Did anyone else have the department assignments removed from most of their projects
All the sudden the department assignments for Projects/Jobs in Zoho People have been removed. There are no longer departments assigned..... Has this happened to anyone else?
The Slots Input Block in code less bot builder does not work
I tried adding the Slots input block in the code less bot builder and it doesn't seem to work. When I add the control, and input some information, and click on the Save button, nothing happens and it doesn't actually get saved.
Screen Resolution and Scrolling Issues
I have 5 servers that are all physically identical in terms of hardware (CPU, OS, software, memory). The only difference being the storage space. On 4 of them I unable to scroll lists, or see things clearly. The servers are running Windows 10 Enterprise
Cursor alignment
On zoho assist, the cursor is not aligned on the remote machine. We have to try to restart zoho to repair the problem, but the issue still comes back.
Zoho CamIpaigns Help Center not loading
When I try to get to the help center, it just spins. Cleared cache, same results. See video.
Summary Report
Hi all, We send test reports to clients in PDF format. The client has requested to receive the data as CSV. Our system is set up with the main form called "Groups", and sitting inside that is a subform called "Samples". The samples subform contains a
Loading freeze after clicked "Add another line"
For some reason, whenever I clicked the "Add another line" button, it will keep loading but not showing up a new line... Sometimes the issue could be resolved after multiple refresh, but it's just so annoying. What is happening??? I've tried to switch
Inventory Picklists suggesting we pick all items, even those not in stock
Hi there We would like to use picklists however it seems unusable in its current state. This is vital to our business. We would like to pick items for sales orders that are in stock. However the only option is to include all items whether in stock or
URL import and APIs with pages/offset/limits
While the URL import allows to include parameters, how can we iterate through the page numbers or offset/limit until all data is imported?
Dependency task dissapears
Open a existing task. Select Dependency tab. Select Add Task and add a task using the same Task List. Now switch tab or exit the Dependency tab. Then select the Dependency tab. The task just added is missing.
I CAN'T CREATE A NEW TASK ON THE DATE I WANT.
Good morning, I have been using connect for a year now to schedule various tasks and today for the first time I am facing a problem: when I enter a task on a specific day it automatically moves it to the next day, or the day before. I have also tried
Zoho Connect - Zoho Classes (As web link within menu)
Has anyone figured out how to create a Zoho class & add it to Zoho connect group? Help
Can not add colleagues from Czech Republic
Hi, Can you please fix this problem with adding members with email adresses ending on .cz ?? See below screenshot
Unauthenticated email from dumaxst.com is not accepted due to 550-5.7.26 domain's DMARC policy.
Hi,
We use the mail to send automatic emails through the SMTP server, we use the following configuration:
We realize that most emails are being rejected.
Could you support us? <miguel.ventas@tmgr.com.mx>: host ASPMX.L.GOOGLE.COM[108.177.127.26]
554 5.1.8 Email Outgoing Blocked
Our mail server got blocked. We have development, test and production instances that rely on this mail server. Can you please unblock us from sending outgoing emails?
Next Page