Unable to Change Custom Project Status Colors
Trying to edit some too-close colors for adjacent statuses. I can bring up the Template, get the colors pop-up, but clicking on another color doesn't have any effect. Anyone else run into this? EDIT: Tested on Chrome and Edge, identical behavior.
Email template for Deals automatically changes #variable field when the template is edited
Hi there, The issue below may be related to french language only ... When creating the template with the variable field #Deals.ContactName inserted, save action is working fine as translated as "#Transactions.Nom de Contact" in french But when reediting
Não recebo e-mail de outro usuário, mas consigo enviar
Hide the client's name in the video interview
Hello. Is it possible to hide the client's name in the subject of the live video interview because it must be kept confidential for the recruitment agencies.
Outgoing mail blocked
Dear Zoho team, My email michaelshevlane@zoho.com is blocked from sending, and I cannot unblock it even when I click the banner at the top. Can you help? Thanks! Michael Shevlane
Help Please
I am not receiving outgoing emails from our Zoho DESK. Is there a setting that I may not have enabled correctly? Thanks Steve
C# SDK - Version 3.x.x
My app I wrote using C# SDK in 2.0.2 works fine. But now I need to upgrade it to the newest SDK 3.x.x. But when I update reference via NuGet to 3.0.0 or 3.0.1 always I have problems with build app - "The type or namespace name 'ZohoOAuthTokens' could
Portal invites dont work to .cn email addresses!
Hi all, We have a major problem! We have just gone live with the CRM. Most of our vendors are based in China. We're trying to invite Vendors to the portal but any Vendors with .cn addresses we get "Something unexpected happen please contact our support
After the 01/18/2021 update, the PO module no longer works and the app crashes.
After the 01/18/2021 update, the PO module no longer works and the app crashes. I appreciate the hard work of the Zoho team's dedication to the constant product enhancements! I look forward to the big fix as the mobile app is used by far more than
Using a webhook on custom form
I am trying to use a form built in Elementor (I've also been trying it with Gravity Forms) to create an opt-in form for one of my lists in Zoho Campaigns. I've generated a form in Zoho Campaigns and gotten the raw HTML. This HTML form does work fine. What isn't working is... I'm trying to pass the FIRSTNAME and CONTACT_EMAIL fields along with the hidden fields from the raw HTML to https://publ.maillist-manage.com/weboptin.zc using a webhook in the form builder. The webhook is set to use the POST
Preview link not able to be shared
I've created a new website for our company and I need to share it with someone to get their approval before publishing live. But Zoho Sites will not allow me to share the preview link with her unless I first invite her and then add her as a contributor.
Font for the Product Name in the product grid is too large to fit larger product names
Hello, While just a minor cosmetic issue, several of the product names trail over to a third line in the product grid in the backend, but are truncated by the surrounding border box. Currently the font for the product name is 14px. Changing the font
ZOHO Office Integrator document editing is not working in Chrome's incognito mode and Safari browser
ZOHO Office Integrator is embedded in our website using an iframe. When using Chrome's incognito mode (or Safari browser standard mode) we get next error after first attempt to edit the document: "5022 : Cookies are disable in your browser. Please enable cookies." Browser security settings are default: "Block third-party cookies in Incognito" So for now editor is not working in Safari and Chrome's incognito mode. But Google is intended to drop thrid-party cookies support in the future and this will
'No' scrolling on zoho embed code not working
How do i fix this issue? I have an embed code with scrolling disabled (Zoho Creator form) placed in our website but it doesn't seem to take effect.
Can Zoho Books cut multiple checks for multiple vendors in a single pass?
I'm a new Zoho One subscriber and am still getting familiar with the system. One of the first things I've noticed is that it doesn't seem possible to run a batch that can cut multiple checks for multiple vendors in a single pass. I have about 75 vendors
Screen Noise in Chrome on Mac
Every once in a while, the Zoho screen (when logged in only) turns into chaos and noise, like a bad old-school television set. This only happens on Zoho app, and only in some of them. As example, it happens in CRM and in MarketingHub, but not in Desk
Contact Sync Settings do not match te contact feld names in zoho books
Hallo The feeld names dislplayed in the contact sync settings of zoho CRM do not match the name of the feelds in zoho books. For example : Contactpersonen Zoho Finance Suite Accounts Zoho CRM-velden Notacode
Attendance Analytics Report
Using the basic analytics in the attendance module I cannot get any data returned. Even a basic chart that show employee on X, sum of overtime minutes on y and filtered by a date range shows no data. The analytics reports for other modules like employee
GSTR-2B in Zoho Books disabled
Hello Team, GSTR2B is disable. How can i activate it? Screenshot attached for your reference.
error occured please contact application owner
when i upload my address proof to chegg india zoho creator it shows "error occured please contact application owner. what to do? help..
Unable to Add code or template because of Limit on Character
I am adding code provided in your sample templates or trying to choose existing templates recommended by ZOHO. Still Zoho gives error of 'Looks like the maximum character limit exceeded'. Kindly suggest how to resolve?
lead count update automation
I want that if a lead lands on my zoho crm leads module, if lead meats some specific criteria like ( leads ) campaign is equal to ( ABC ) & there is also a campaign name called ( ABC ) then update the lead count in the campaign automatically. i use the bellow function but it is not working campId = "3078208000001883001"; mp = Map(); mp.put("CAMPAIGNID",campId.toLong()); resp = zoho.crm.updateRelatedRecord("Campaigns",campId.toLong(),"Leads",leadId.toLong(),mp); info resp; i have also edited the arguments
Can't add any additional time slots
hello, In Zoho bookings I go in to add addition time slots to a session and it just appears to be loading but never loads. It is causing me great frustration and delays in my business. Can someone please help.
Zoho Authorization refresh token limit reached
Hi, I have been facing an issue in Zoho Authorization refresh token limit reached. Error: {"statusMessage":"refresh_token_limit_reached","status":false} How can I resolve this issue of refresh tokens limit reached? Can anyone here help me? plugin-manifest.json
File transfer not working correctly, and clipboard glitches between MacOS Catalina and CentOS 7
Hello. I have CentOS 7 setup for unattended access, and the machine I'm accessing it from is on MacOS Catalina. While basic remote control is fine, I'm experiencing the following issues: 1. File transfer never works. 2. Copying and pasting from the
Impuestos y totales en cotizacion
Cuando creo una conizacion me esta calculando una cifra muy grande en impuestos. dando un total errado. no se ha cambiado ninguna configuracion del sistema
Cant receive mails
I can only send mails, but now receive. please help
Getting internal error when trying to disable Zoho Finance to Zoho CRM.
Can someone help? I really need to delete an older employee who is not longer working for the organization from our Zoho One portal and I can't do it because he is the one who integrated Zoho Finance to our Zoho CRM. When trying to disable the integration
Please remove my subscription and account
Hello, I want to close my account and remove the subscription. I haven't found the button that allows me to remove the subscription. Please remove the subscription RPDS2000003770341 and close my account.
Exporting custom items
Hi, I'm trying to export a csv file to then upload to my website. It's a file with only 4 Fields. I've made a template with field names to change to ones required by my website. (see screenshot below) I have a search filter - Webshop where I find just
Deleting Petty Cash Transaction
Hi - I have several transactions listed in petty cash that are duplicate credit card transactions and where inadvertently listed in petty cash. I would like to delete these manually entered items however, when I select them then hit the delete button, I receive an error message that says "only unreported, unsubmitted and rejected expenses can be deleted" and I am unable to see how I might reject or otherwise remove these duplicative transactions. Please advise. Thanks
Zoho Mail not showing sent on IPhone
When I send an email from my computers mail client it sends but not all of my sent emails show in my sent box on my iPhone mail app. Some do but others don’t.
Can't send emails from my website
Hi everyone, I can't send emails from contact form in my website to my account. The error is as follows: SMTP error from remote mail server after end of data:
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Zoho Document Not Loading
When trying to access certain, seemingly random documents on my computer, I am met with a perpetual loading screen. It doesn't seem to be related to whether the document was created natively or imported, the document in the error 1 screenshot is imported
External Data Links do not update on Schedule (refresh does not work)
I leave the spreadsheet open so the data refreshes once per day.... but I manually have to do it.... My "Expectation" is that the external link data would update automatically in the cells and "Replace" the old data within the same cell. However, when
MX record not update even already pointing in
Hi Support, I have been using zoho mail for my domain www.netsys-titan.asia but suddenly the mx record missing and i unable to send or receive any email. I already update the mx record bit seems already 72 hours but still no changes have been made.. herewith
import data from Google Sheets
I have a subform under a module that I want to populate data into by having the subform pull from a Google Sheet. Is this possible, and if so, how?
Skipping import of new leads doesn't check contacts module
I tried to see if others have this issue, but have not seen any posts. When leads are created, whether by list import or automatically from a website contact form, it seems Zoho will skip based on email only if that email is in a Lead record, but does
Workflow rule does not trigger/run when the 'field update' field is updated by a finction.
Hi there, I have found that workflow rules do not trigger when the field that is set as "Field update" is up dated by a function. I have a DEAL workflow rule set like this, When do you want to execute this? : *On record action, *field update. I have created a schedule action. I have specified a field (on the deal), which is updated by a function. The function that updates the field is run in a blueprint in the TASK module. The workflow rule works as expected when the field is updated either manually
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need
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