Sent emails from zoho apps go to spam for hotmail / outlook users
Hello, Started from yesterday suddenly on one of my email hosted on zoho mail whenever I sent to my hotmail users they got in SPAM/JUNK folder, for gmail and yahoo its ok, but for hotmail and outlook its going to spam. Please can you check and contact with office 365 and hotmail/outlook team to remove my email from being spam. The problem is with my email: info@netaccount.ba
Unable to receive mails from wordpress
Hi there. We have a domain from Godaddy. And a webhosting in Bluehost/Wordpress. But our mails are hosted with zoho. As we make our website in the wordpress, we are required to make an email admin, and thats we want info@mi33holdings.com as the email admin, and they sent us a mail to that email for us to confirm it. But unfortunately, We didn't recieve any mails, even if how many time we try it. But we receive mails from other clients to that same mail address, except for for that confirmation mail.
Adding a Custom field In Zoho Bigin Problem
Hi, I am trying to add custom field for deals. In that I need to create " stage " field. But in that name I have already found in default field. How to remove that field or edit the default field.
Problem with prices and currency symbols in quotes
Good morning, I'm having a problem since the la a problem with the new version of Zoho CRM. Before the update when I exported a quote in PDF I got the currency symbol (€) followed by a space before the price. Now I got the currency name (EUR) followed by the price without a space. How can I have again the currency symbol followed by a space? Is it also possible to have a tag not including the currency symbol? I prefer to include it manually in the inventory template. Thanks for you help. Gabriele
Cadastro de profissões
Estamos com limitação de funções no Recruit. em 10 funções No Brasil há mais de 2.500 posições de profissional, com integrar estas posições na plataforma do Recruit. Segundo seu parceiro que nos assiste não tem solução,, podem nos ajudar ou teremos que desistir do Recruit em nossas soluções do Zoho One ? Ou mesmo abortar toda a plataforma.
Telephone Number Field Bug
When using deluge to add a telephone number to another telephone number field it appears a bug. The telephone field text goes behind the country code and cannot be seen very well. It also appears the field hasn't been filled in correctly. In this instance I am automatically inputting the telephone number based on the lookup of another form.
Save and Resume Zoho Forms Email "from"
I have a form and i want the save and resube to be sent from my info@mydomain.com and not from my personal email. I have added the info email as my secondary mail. There is no user for this mail is just an email. In the notification template i have the option to choose the secondary address, but in the Save Form Link i have not. As you can understand i want the user to recieve mails from my company name info and not from my personal when he is saving a form. What is the solution here? Thanks
Create a Task in the CRM
Hello, I'm trying to create new Tasks, and I'm running into a problem. I have simplified my code (C#) down to the following which I believe contains only the essential properties, which throws an exception on the UpsertRecords line: ZCRMRecord zohoTask = new ZCRMRecord("Tasks"); zohoTask.SetFieldValue("Subject", riskTaskModel.Subject); JObject recurring_pattern = new JObject(); recurring_pattern.Add("RRULE", "FREQ=NONE;"); zohoTask.SetFieldValue("Recurring_Activity", recurring_pattern); JObject
imap.zoho.com and imappro.zoho.com down
Hello I cannot connect to imap.zoho.com and imappro.zoho.com for the past 12 hours I can connect to mail.zoho.com using my browser, but imap is not working Regards
Zobot transferred chat doesn't notify the agent
We have integrated the Zobot and SalesIQ, the automated chat works fine but when the customer selects yes for "Want to connect with a human", the agents in the Zoho SalesIQ is not notified about the chat request. The agent have to keep monitoring the dashboard for the incoming chat. Is there a problem with Zobot and SalesIQ integration or we have to change any configuration?
Mailbox Limit
I opened an account with zoho for my domain: zalt.in. I chose zoho as it said I'll get 10 mailboxes as per your policies ( Refer to this link: https://www.zoho.com/sites/help/mail-hosting.html). However, I cannot add more than 5 people as it states that as per my current plan I can only have 5 mailboxes. I signed up for the 10 mailbox plan as we are a group of 8 individuals and hence needed this. Kindly look into this and if possible, please provide the 10 mailboxes. We will definitely upgrade in
Automated contact list
How do I add contacts to a contact list automatically when a contact is added to the CRM?
Não recebo e-mail no servidor da ZOHO
Criei minha conta há pouco tempo, estou tentando enviar e receber mensagens para testar. Estou conseguindo enviar, mas não recebo. Gostaria de uma ajuda!!
Creator New Help Pages are showing up empty
When I try to search for some strings on the new help pages and click on a url of the resulting query then a page does show up but its contents is empty. I was having this problem since a long time but couldn't exactly pinpoint the reason. Right now I need to find out some certain guides and can't find them on the help guides. For example the "Import Records into Report" page also doesn't exist on the instruction sections which can be selected from the left menu of the "Reports" home page. The sub
Jouney is not triggered when creating/updating lead via Zoho Flow.
Ok, what I am doing is a bit "complicated" but it is the best solution so far for what I want to achieve. I use Wordpress and Elementor Form for a Ebook Download lead capturing page. I wanted to use Marketing Hub Sign Up form for that, but it did not work because: - The form purpose is just for signing up, not for actions like downloading an ebook. - The form will necessarily send a sign up email - Not sure if the journey will trigger and send the ebook if the lead does not confirm the sign up What
our customer can not get the invitation email for the self service portal
Hi, we have a professional account of zoho desk. I created a new ticket for my customer and normally he would receive one email "new ticket is created for you" and then another email "invitation for the zoho self service portal" at the first time. but he can only receive the ticket email, no invitation for the zoho self service portal. I tried to add him to the end user through my zoho account but after my operation he still can not receive any invitation. Could you please help me and check what
CRM Calendar no longer syncs with Google Calendar
I have had my Zoho CRM Calendar set up to sync with Goggle calendar for the past year and it has been working without issue. Suddenly for no apparent reason, it no longer syncs and there is nothing I can do to get it to sync. I have not changed any google or CRM settings. I tried to deactivate and set it up again, but it is useless. it syncs some random items from Zoho CRM to Google. It syncs nothing from Google to CRM. I got a notification from Google telling me that Zoho now has access, but
Calendar notifications
I use the calendar i Zoho Mail, but stopped using the notification function. The reason is that calendar event notifications are sent too often, and my inbox and sentbox are filled up with calendar notifications. I have tried to adjust this, but to no avail. Any suggestions? Erik
Emails sitting in queue and delay in receiving emails
All the users under my account have seen some of their emails placed in a queue and not being sent for upto 2 hours. There has also been a delay in receiving email into zoho mail or some not appearing at all in inbox or even spam folders. Is ther a technical issue with Zoho Mail or is there something that I need to address?
Email not working or very slow!
Since this morning, my email hasn't been working properly. I thought it wasn't sending or receiving emails, but now I just received a test email I sent about an hour ago! Am I the only one having this issue? I've sent an email to Zoho support, and hopefully it will be sorted soon! Thanks,
2 issues, We are not receiving some Customers responses on their tickets and Gmail users are not receiving our emails.
This is a big problem. When replying to a Customers ticket, a vast number of Gmail and Yahoo users are not receiving our replies, they can not locate in any of their folders including Spam/Trash. They also can not locate us by using search through all of the folders. Why is this and what can be done about it? An even bigger problem is that we are not receiving some of our customers replies to ongoing threads. They are able to supply the screen shot fro their end showing that their reply was sent
new interphase for pop accounts does not refresh
Hi, Beginning April 3rd, 2020 there is a new display for pop3 accounts. I observed two issues, count of new emails does not refresh until you actually refresh the entire page, so for example xxxxxx@google.com receives one email, the 1 will not display until the page is refreshed. If I select the account, email is visible, but the count does not update until the page is refreshed. Second issue, when selecting different pop account from configured account list the entire pop menu collapses, so you
Cant create mail account
I have Mail Lite plan, for 7 users, and when I try to create an email account the server returns an error: Mail host is not enabled for your organization. Why am I having this problem? Thanks a lot.
Zoho Books Trigger "Bill Created" does not work
Hello everyone, I'm trying to set up a flow, but the trigger for Zoho Books "Bill Created" does not work. I've been trying repeatedly to test it by creating fake bills in Zoho Books and even tough the Webhooks seems to be called through a workflow in Zoho Books, nothing happens in Flow (nothing shows up in the History tab also). I've attached some screenshots. Does anyone have a solution please? Thank you!!
Unable to download email backup files
Hi, I am trying backup some email accounts as an administrator. When I am doing so, I tried to download the zip file but it keeps showing a blank page when I click the download button. Is there something wrong? Thank you.
Bitly API no longer supports V3. Zoho Flow Errors out when using Bitly App
Zoho, I just connected to Bitly App using Zoho Flow. I tried creating a Bitlink and every time I try to anything with the Bitly app, I get the following error message when reviewing Flow History: Bitly says "{"resource":"bitlinks","description":"The JSON value provided is invalid.","message":"UNPROCESSABLE_ENTITY"}" I went on to Bitly's website and noticed that their banner says they stopped supporting API V3 on March 1, 2020. I believe this is the reason that I'm facing this issue. Can Zoho fix
Email sent from zoho mail apps going to spam to hotmail users
Hello, Started from yesterday suddenly on one of my email hosted on zoho mail whenever I sent to my hotmail users they got in SPAM/JUNK folder, for gmail and yahoo its ok, but for hotmail and outlook its going to spam. Please can you check and contact with office 365 and hotmail/outlook team to remove my email from being spam. The problem is with my email: info@netaccount.ba Please inform me. Thanks.
Custom HTML email template - head & gmail
Hello, A designer is creating a custom email template for us, but when I insert the HTML in a Zoho email template, we see that Zoho alters and deletes certain elements of the code. Especially the Head is negatively impacted, which causes the email to look very bad in Gmail. We would expect that a professional CRM tool can handle custom HTML templates, and, does not delete random elements of our template. Is there a structural fix for this issue? And can we make sure that the HTML head does not get
553 Relaying disallowed
Hi, when something sending mail to me.. they are getting error Message not delivered There was a problem delivering your message to support@faretofly.com. See the technical details below, or try resending in a few minutes. The response from the remote server was: 553 Relaying disallowed I am able to send mails from my account "support@faretofly.com" but not able to receive any mail
Unable to post on Twitter
Hi, Since a couple of days ago, when we re-started posting, we can do that in every channel but Twitter. We get a message: "Try again in five minutes". We tried directly in our company Twitter account and everything works fine, so we are a bit confused. Any idea? Max
Update a Task in the CRM
Hello, I'm trying to create and update Tasks, and I'm running into a problem. i have simplified my code down to the following (i.e. getting and updating a task having made no changes to it), which throws an exception: ZCRMModule tasks = ZCRMModule.GetInstance("Tasks"); ZCRMRecord task = (ZCRMRecord)tasks.GetRecord(206228000003200163).Data; APIResponse aPIResponse = task.Update(); Any help or guidance on this would be greatly appreciated. Thank you Phil
Cannot Set Referrer or First_Visited_URL via the API
Hello, I'm working on a custom form that needs to do several things on our website, one of which is to add a lead into Zoho CRM. We used to use a Zoho Webform for this, but the number of things we now have going on make that impossible. I'm trying to set either the 'referrer' field or 'first_visited_url' field when a I add the lead to Zoho, but neither seem to work nor do they return any errors. The lead gets added with the rest of the fields I have specified, and those fields blank. The date I'm
Zoho Creator XML RPC API - Add Record NOT WORKING - returns 200 success with empty response object
Hi, I am trying to add a new record to a form using the Zoho Creator XML RPC API and it's not working. The API always returns a 200 success code with and empty <response /> object, but no data gets inserted/added, nothing happens. (If I use the REST API, it works but REST doesn't support adding data to subforms) Here's an example request to a basic form that has only 1 field : XML RPC API (Not working) : REST API (working but cannot add subforms) : Si essentially I have 2 questions : 1) Can someone
Spring mail sender return
Mail from my Id is getting failed with the following error: Failed message 1: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as <Remigius@Remigius> Below is the setup: spring: mail: default-encoding: UTF-8 host: smtp.zoho.com username: <<myemail@company.com>> password: <<password>> port: 465 protocol: smtp properties.mail.smtp.socketFactory.class: javax.net.ssl.SSLSocketFactory properties.mail.smtp.socketFactory.fallback: false properties.mail.smtp.startssl.enable:
filter stopped working after years
Hello all, I've this basic mail mail filter set up and working for years, I would send email to a folder based on sender and subject. Yesterday the filter stopped working and the email was collecting in my inbox. I know the only events that happened was I inadvertently moved the destination folder to a new location and then back. when I noticed the filter not working, I checked the filter to ensure all values were correct, and they were. I created a new filter to perform the same action, and that
Server responds with Internal server error for Lead search API call
Hello, Since today we are having problems with: https://www.zoho.com/crm/developer/docs/api/search-records.html API call. When a Lead exists on CRM we regularly get {"code":"INTERNAL_ERROR","details":{},"message":"Internal Server Error","status":"error"}. Example: * Lead exists on CRM call: curl "https://sandbox.zohoapis.com/crm/v2/leads/search?criteria=((Email:equals:mailexists%40mail.com))" \ -X GET \ -H "Authorization: Zoho-oauthtoken sometoken" {"code":"INTERNAL_ERROR","details":{},"message":"Internal
Before you migrate from Gmail to Zoho Mail read this.
We recently migrated from Gmail to Zoho Mail and found email intermittently stopped syncing with CRM. This is the response from Premium Support; "if you want the email to be shown in record then you will have to unarchive the particular email" "either you can unarchive and see it in record and if you want all the archived emails also to be seen, then we would suggest gmail". Surely Zoho could provide a better answer than that. Any one have ideas?
Zoho Mail going to recipients spam
Hey guys, My emails are now going to the recipients spam box. This is a real problem as I obviously use the email for work, could I please get a hand with this? Cheers
6/10 Web visitors are NOT seen on IQSales ring side tracking to initiate Chat
We have observed that 6/10 website visitors are not showing on the IQSales Ring side Tracker for us to initiate or trigger a chat. We have taken it up with the support team, the tech guy was given complete remote access to my PC and live demonstrated this issue. He acknowledge the problem and unable to resolve this issue. He is now giving us some mambo-jumbo reasons & not been able to resolve the issue. We are heavily loosing out on potential business esp. International customers. Beginning to wonder
Zoho CRM and Microsoft Teams in the UK
Hello I am not able to integrate Zoho CRM with Microsoft teams. I am based in the UK and i am getting the following error: "Sorry. We are not supporting this feature for your region." It is because i am using zoho.eu? Please can you check this and let me know. Thanks Henry
Next Page