Embedded
We use embedded Zoho Analtyics Reports in Zoho Show - and of course these embedded reports only show in Slideshow mode. We sometime like to print a version of the file, but when printing the Zoho Show document the embedded report doesn't show. It would be great if you could view the embedded file when printing.
Parent-Child Ticketing sidebar display issues
This feature seems to have some loading issues since it has been published. The options for the feature in the sidebar are not always showing up and today it has started to display 2 icons for the same feature. Could you please check these issues on your side.
Logged out of ZOHO CRM Mobile App
Hi ZOHO Support Team, 3 of my teammates are getting logged out of the ZOHO CRM Mobile App with warning such as "Sorry! your ZOHO CRM account has been disabled" but when I look at ZOHO One admin page, they are still an active user. Please advise. Here are some screenshots from the Admin Page and log out warning.
Spam/Junk email
Please advise why my email generated on Zoho Campaigns are landed in spam/junk folder? Thank you
ERROR 407 HTTWebRequest C# WindowsForm
Hi. My problem on CMD during but trying found solution, bur i've got New problem When i Deploy My WindowsForm on new environement. On my computer, it's ok, but on this second no. 19-11-14 09:08:57 [ERROR]: Exception in Type: HttpWebRequest at Method: System.IO.Stream GetRequestStream(System.Net.TransportContext ByRef) in File: at Line: 0 Exception in Type: HttpWebRequest at Method: System.IO.Stream GetRequestStream() in File: at Line: 0 Exception in Type: ZohoHTTPConnector at Method: System.String
No PTR Record found
Mxtoolbox.com reports problem with your mail server mx.zoho.eu (31.186.243.166). Please fix it. Thanks!
API v2- Record Format
Call someone tell me what are the field format/requirement for EVERY FIELDS. Example: "Single Line" or "Phone" etc is not enough for error Handling ! - Does the 'Single Line' accept special character ? Is it Alphanumeric ? - What are the 'Phone' format ? Does it accept a string or just number ? The sample doesn't tell if '-' or '()' are accepted I can't find enough information on this. I already have found this, but like I said, this is not enough https://help.zoho.com/portal/kb/articles/standard-modules-fields#Leads
I can't create attachments of type link
The zoho sign add-on for zoho crm only allows the sending to sign from the main modules of the system (Leads, Contacts, Accounts, ...) We need to send for sign from custom modules. We have managed to create documents to sign with crm data. https://www.zoho.com/deluge/help/script/sign/create-document-based-on-template.html Now we need attach (in zoho crm module) resultant pdf file or link to view document in zoho sign. Please any suggestions, code example, comment or anything that helps us.
Our spf and dkim records are not active still now
bigrock spf and dkimstill not verified, please help
Our subscription button code doesn't work anymore
Few month ago (on July the 3) we set up "code" on our website with that code (exemple one of them) https://subscriptions.zoho.com/subscribe/5d5613b0ba4774f2917a7c9f7d969c2f6a2bba0f6b053217afe8ded60e8a6aa6/PTCAA?addon_code[0]=LLNRAA&addon_quantity[0]=1 Now it doesnt work anymore and discover a different code Code we setup : https://subscriptions.zoho.com/hostedpage/2-b573eab12aa05eeb7881f5fdd81bd24104797a678c2ee2bc975c392ad32bdc2a3b55fb76257346ab5533942cbd6b8b0b/checkout Now when i download from
Exported CSV detail is off from headers
I am exporting my data from Zoho desk using a view. The headers is row 1 match with all of the detail except for the last row. it looks like there is 1 header record missing causing the detail to be off by 1 column. How can I determine what is causing this?
Conta de email bloqueada
Olá Bom dia, Minha conta de email, alexandre@koalabooks.com.br esta bloqueada e não sei o motivo nem estou conseguindo fazer o desbloqueio pelo painel de controle, utilizo o serviço a nos e nunca tive problema semelhante. Por favor podem desbloquear meu email, Desde já obrigado Alexandre Silvestre
No API for Zoho Meeting
How is it possible that Zoho Meeting has no available API? I see posts from over a year ago where the previous Meeting API was discontinued with promises that the new version would be released, but clearly that hasn't happened. I'm ready to write a custom function in Zoho CRM to allow scheduling of online meetings but have been told that's not possible with Zoho Meeting. I use this with other products like Zoho Campaigns, why would Meeting be unique in not providing users an API? It seems like a
office-integrator save_url not working
We have integrated the office-writer Create Document API. In the callback settings param, provided the save_url value, which a post mutlipart/formdata service Create-document API request body(form-data) document_defaults:{"font_size":"12","font_name":"Roboto","orientation":"portrait","paper_size":"A4","track_changes":"disabled"} editor_settings:{"unit":"in","language":"en","view":"pageview"} permissions:{"document.export":true,"document.print":true,"document.edit":true,"review.changes.resolve":false,"review.comment":true,"collab.chat":true
Zoho - A service that will cost you business! (What the hell is wrong with Zoho customer care)
This is hopefully the only way to make you people fix a problem, hence the subject line. Upon your customer care's advice I deactivated all the employees in my organization for plan changes and we are since awaiting further instructions from your customer care. Its been almost 8 hours since our office is on complete shutdown due to Zoho and there is no fix from Zoho. Abruptly for absolutely no reason provided I was transferred to the customer service in China who seem to be working for a different
Calender Bookings
Hi Guys, you have a very cool feature in your ZOHO CRM Calender: Bookings But this feature is very hide. I think many users didnt know that this feature is available :-( We use at this moment calendly, but your feature is much better, because you have the direct connection to ZOHO CRM and ZOHO Meeting! Here my Feedback: 1. If a prospect schedule a meeting about this link, he receive a email and a calender invite BUT in the calender invite isnt the meeting Link. The meeting link is only in the invite
ZOHO PHP SDK - SearchByCriteria();
Tengo un problema al usar el método SearchByCriteria(); Estoy intentando obtener un posible cliente, su nombre contiene acentos y una letra eñe pero no me devuelve nada, ya intente con codificación URL y UTF-8 pero no funciona. SearchRecordsByCriteria("Contacts","((First_Name:equals:Pedro) AND (Last_Name:equals:Zúñiga))");
API for records expects wrong type for territories field
Hi, When I try to update a record with an array as the value for the territories field I get an "invalid data" response saying that the Territories field should be of type "text". This is a sample of the request data I'm sending: { "data": [ { "First_Name": "John", "Territories": ["New York", "National"] } ] } This is the response: { "data": [ { "code": "INVALID_DATA", "details": { "expected_data_type": "text",
Assigning weights in Performance Management
Hello, We have assigned weights against each KPI in the Performance tab. We are facing issues with validating the weights. For example, the product doesn't check if all the weights add up to a 100. (Since the weights are percentage fields, it should be able to.) Secondly, we are not able to limit the range of the weights for each individual KPI. We were hoping to assign weights in the 10-30% range only. If the community has been able to find a workaround these issues, please let us know. Any help
black listed
I'm having problems getting my account configured and setup and i found that it is being blacklisted: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a136.143.188.14&run=toolpage# my issue is that messages that should be received are being blocked/undeliverable
SPF Setup AWS and Netlify
Hi, I have my domain registered at AWS and my name servers pointing to Netlify. DKIM works but SPF is not recognized. I used v=spf1 include:zoho.eu ~all and try zoho.com atm. My domain is devfox.io
Keep getting Delivery Failed
every so often i get the below. i do not understand why after several months zoho is still trying to deliver the email still. can you look into my account and see why it's still trying to deliver that and fix it? thanks Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Mon, 11 Nov 2019 17:28:43 +0000 Original-Recipient: rfc822; anticorporatedemocrat@zoho.eu Final-Recipient: rfc822; democraticsocialist@zoho.com Status: 550 Action: failed Last-Attempt-Date: 11 Nov 2019 17:28:54 GMT Diagnostic-Code:
Currency Conversion in Potential
I have an issue with the currency conversion rate. In the Potential it is converting USD to GBP different to what is set in the system. For example, the potential is converting at 1.3, yet the sales order is converting at 1.32 which is what is set in the system. This is causing issues for reporting. Can anyone help? Thanks
From Adress is displaying on behalf information
Hello, I have a problem to set "from" address for e-mails sent form zoho desk - it always showing "on behalf" information like: support=mydomain@eu-service.mailer.zohosupport.com; on behalf; Helpdesk IT <helpdesk@mydomain> What I did: -set "from" adres using my own SMTP server and verified e-mail adres (heldpesk@mydomain) -enabled the address -assigned the address to appropriate department -changed "from adres" on templates and enabled them Still all communication (including automatic reply) is
Adding Domain is RESTRICTED
I have experienced this problem so many times. This time, I can't add the domains CareerRenegade.com and FashionPlot.com because of This Operation has been restricted. Please contact support@zohomail.com for further details I already sent emails to support and have not received any reply yet. Please fix this ASAP.
Auto populate a feild from another form
as above
Firefox Web Clipper Annotation Not Working
Hi, When you take a screen shot using the web clipper in Firefox none of the annotation functions work. Could you take a look when you get a minute. Many thanks. Jon
Restore deleted Campaign
Hi Team, I by mistake deleted a campaign that was sent on 05th Nov 2019. Can you please help in guiding me as to how can I restore it?
Sender names not being displayed in the "From" field.
I have just started using Zoho mail, and so far, I love it. One of the things I noticed it is that, when I get an email, it will sometimes display the sender's email address instead of the sender's name in the "From". This usually happens on newsletters, and emails from companies. Although I understand this is to prevent display name spoofing from spammers, this has inconvenienced me greatly because I do not instantly know who the email is from. If I want to see the name of the sender, I have to
While adding Customers through webrequests, some information are not being registered.
This was my final JSONstring: {{ "contact_name": "AutomationTestingF_PrajwalRaj", "first_name": "AutomationTestingF_PrajwalRaj", "company_name": "Insta", "email": "xyz@abc.com", "phone": "9999999999", "mobile": "9999999999", "billing_address": { "attention": "PrajwalRaj", "phone": "9999999999", "mobile": "9999999999", "pin": "232423", "zip": "232423", "address": "grerte rt erte" }, "gst_no": "AAAAAAAAAAAAA", "gst_treatment": "business_gst" }} Here, Customer
Email forwarding and Group Email not working
I have an issue with a group email not working. When I send mail to this group, it does not distribute as it used to. This group is web@deepinks.com. Also, I currently have email forwarding setup for info@deepinks.com and it does not forward either. Please let me know how I can resolve this.
Columns too far apart
I changed a field to be size: Large instead of Medium. After this I noticed that there was a wide gap between the two columns. I switched the field size back to Medium but the gap didn't go away. I also added a subform, perhaps that had an impact? I've opened the form up for Zoho to edit/help. Is there anyone who can look into this form width issue? Here's a screenshot of my form next to what a normal form would look like:
New Agent does not receive invitation
Hi I added a new agent with a email that is working fine, but in the Zoho Desk the email invitation does not is arriving. I sent the invitating more than 10 times and nothing, the message informes that is ok, do not apear any error. There are any other way to activate the agent ? Thanks
Zoho Desk - Reports of a customer with time spent.
Hi I am trying to generate reports for one of our customer. I need to show information of time spent in each ticket and other required fields. I know how to do the report, but I don´t want to see all the details of the time entries, I need only the main detail of the ticket, with the sum of the total time spent in specifics tickets. I spent hours trying to fix the report, but I didn´t find the way. Sorry for my bad English, I attach a print so you could understand my require. Thanks. David.
Page Sense
Hey i made the screen recordings on zoho page sense, but it is not recording my site correctly - i cant see anything the page looks like he is not loading the CSS and so the records make no sense. THX for Help
zShare button takes me to Social Splash page not publishing
I access Zoho Social through my Zoho One subscription. I am using Firefox for Windows 10. I have the Zoho Social extension installed. When I click on the zShare button at the bottom of a photo I want to share it takes me to the general information page about the product and not the publishing page (see attached screen grab). This is despite me having my Zoho Social Dashboard open at the time in another tab. Can anyone help me with this? TK
554 5.2.3 MailPolicy violation Error delivering to mailboxes (in reply to end of DATA command)
I keep having this issue: Nov 10 07:43:45 ubuntu-s-1vcpu-1gb-nyc1-01-konzept postfix/pickup[21494]: 613C53FA77: uid=33 from=<www-data> Nov 10 07:43:45 ubuntu-s-1vcpu-1gb-nyc1-01-konzept postfix/cleanup[21683]: 613C53FA77: message-id=<a5a97c8e17e7d9c8381b5cb9ca2adc29@hotelromi.com> Nov 10 07:43:45 ubuntu-s-1vcpu-1gb-nyc1-01-konzept postfix/qmgr[1213]: 613C53FA77: from=<www-data@LEMP9ef2c9jkns201906251d2712>, size=6531, nrcpt=1 (queue active) Nov 10 07:43:46 ubuntu-s-1vcpu-1gb-nyc1-01-konzept postfix/smtp[21685]:
Assist is not opening
I am a new user to Assist and when opening I am just seeing a spinning circle on screen - why is this?
Problems receiving messages on Wordpress / hosting provider Hostinger
Dear all, I am experiencing problems using my email accounts with Zoho as sign up and contact form point on my website (built with Wordpress and hosting provider Hostinger). I have 5 email address in total with Zoho and none of them are working to receive messages from my webpage. Can someone please assist? Thanks, Alex
403 Error
Good, I am setting up Desk in my domain, yesterday I did it and it was OK, today I have been with a 403 problem all day, the cname and the subdomain are fine. (Clients.zonaprotegida.es) What I can do??
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