Cname won't verify hying to map my domain.
I cannot get my cname or html file to verify, even though I put it exactly as it showed, and put the html file in my root directory. When I go to the link, it shows me the string of characters at the exact link it shows as the example. Anyone have any ideas?
Email attachments not downloading
Hi Im using Mail Version 16005 If i recieved and email with attchement i can see them on my phone but on the computer does not show. i have to resent email to my personal account that i used as well with mail and then i can see the attachments. Plsd i need help Thanks
Group Icons and Admin Profile photo not showing to Guests in portal
Guests are not seeing my profile (I'm admin.) Also, guests are not seeing group icons.
No response to ticket, Invalid Contact ID error on all flows
I've had a ticket open for almost a month now (#33795135). No one has replied since the first email asking for me to turn on developer access. Is anyone supporting this anymore? We have two simple Flows (Onboarding and Offboarding) that make Zoho Desk tickets from new rows in Google Sheets. They suddenly started throwing "Invalid Contact ID" errors even though nothing had been changed. I can't for the life of me figure out how to fix this, and Zoho's own instructions on how to avoid this error
MX and SPF still not verified
Hi, I have successfully verified my domain. I've also configured my MX and SPF with the help of my DNS provider (that assured me that everything is well configured) but still having problems to have the MX and SPF validated. I can send emails but won't receive any. Domain: p55.io Can someone please verify what is happening? Thanks in advance.
Restart chat bot
Hi, I would like to loop the bot back to the top of the conversation, after a visitor response trigger. How can I do that, please? thanks
Receiving "550 Please turn on SMTP Authentication in your mail client" when trying to sending email to my zoho email
I configured my dns mx records, spf, DKIM and got them all verified in my Zoho Mail Control Panel. I am able to received email from hotmails and other email addresses except gmail. When I tried to send an email from my gmail to my zoho email, here is the error I got back: Message not delivered There was a problem delivering your message to info@kimkimmedi.com. See the technical details below. The response from the remote server was: 550 Please turn on SMTP Authentication in your mail client. mail-wm0-f45.google.com
Zapier Issue
Hello, We are attempting to use Zapier to have our registration site (Regfox) connect to a custom module in Zoho CRM. The issue I'm having is that Zapier doesn't work with lookup or formula fields. I'm trying to have the Contact Name and Account fields from the registration site to link to our contact name and account lookup fields within the custom module in Zoho CRM. Is this something that can be done?
Necesito el código ZB para mi cuenta
Necesito el codigo ZB para poder verificar mi nuevo servidor
Name field issues with Deluge c5
Hello, I am attempted to "add record" in deluge. The problem is that the form I am trying to use has a "Name" field. When I try to use the following insert into Add_A_Contact [ Added_User = zoho.adminuser Assigned_User = EventInfo.Assigned_User Email = input.Email Contact_Name.first_name = input.First_Name Contact_Name.last_name = input.Last_Name Phone_Number = input.Phone_Number ] I get the following error: Field 'Contact Name is of type Name Object but given expression is of type STRING I have
varias monedas
UNA MOMENTO DE HACER UNA COTIZACION O FACTURACION NO ME PERMITE FACTURAR O ELEGIR EL TIPO DE MONEDA. AL MOMENTO DE GUARDAR A CLIENTE ME SALE MONEDA BASE DOLAR PERO QUIERO EN SOLES Y NO ME PERMITE CAMBIAR DE MONEDA.
Not able to download entire Folders or multiple files
Hi, When i try to download multiple folders or files at the same time, meaning that Workdrive will create a ZIP file, in the very end of the download i get an error message "Fail to download". I have tried in different browsers, etc. Is anyone experiencing the same thing? Thank you.
No puedo enviar ni recibir correos
Hola buenos días No puedo enviar ni recibir correos de la cuenta jzuniga@recurmaster.com al querer enviar un correo me aparece la siguiente leyenda: No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - jzuniga@recurmaster.com Alguien me puede ayudar??? saludos
We're sorry to inform you that the data synchronization has failed
Submitted this to the Analytics support email but did not hear back. Anyone else getting this error? Hi, We're sorry to inform you that the data synchronization of Zoho CRM data with Zoho Analytics into the workspace '[workspace name]' has failed on 28 Aug 2019 08:07:06 PM GMT due to an internal error. We appreciate your patience and understanding. Please contact us at support@zohoanalytics.com for any further clarifications. We appreciate your patience and understanding. Thank you and Have a great
insertRecords method: mandatory fields (Contacts)
Hello, I'm inserting Contacts to Zoho CRM. I found information that for Contacts mandatory field is Last Name (https://www.zoho.com/crm/help/api/modules-fields.html#Contacts). But I noticed that I can put Contact without Last Name, if it has Email, but I can't insert it if it doesn't have Email. Parameter duplicateCheck is set to 2, newFormat to 1 (I tried also with 2) and version to 2/4. Is this my incomprehension or Zoho documentation is wrong? Thanks to look at this, Eve EDIT: If I try to put
Export Lead Data (Thai Language) to CSV Problem
Hello, I have entered Leads into Zoho CRM in Thai language. When I export them to a CSV file the Thai language becomes random symbols. Does anyone know how I can fix this? Please see attached examples. Thank you, Doug
Duplicate of app or Restore of app is not working
Zoho Support, I have two apps that will not duplicate or successfully restore from backup. Other apps work but these two will not and I need to duplicate at least one of them in order to not spend hours and hours re-creating the app. Please let me know what could be causing this.
Internal error While making api call
I am getting the following error while making api call to add row to my table Sorry, an unexpected error occurred when performing this operation. The error has been logged and will be looked into.nnIt would be of great help if you could provide us with additional information using the ''Feedback'' link. Error_code: 7005 Can you please check why am i getting the following error?
Mail not receiving from some senders
Hello Sir/Madam, Some senders tell us that they cannot send email into our account (admin@). Could you please help to deal with the problem? Thanks and regards, SPEC
STRIPE ACH Documentation
I already use stripe for credit card payments. I have just enabled ACH in my stripe integration setup. What else should I do? For example. I went to a customer record and checked the box to allow them to pay with ACH. Now what? When they receive the invoice
Additional Validation Rule option cannot be selected
This is also true when you try to edit the field of the initially selected option. Please take a look at the attached video file.
Custom Services In CRM Expire after an Hour
Hello, I noticed another major deficiency in CRMs Custom Services and Connections feature: after successfully Establishing a custom service, only an hour later the user needs to reconnect. I have a custom connection for Zoho Projects and works fine, but for a custom service that I created for Google Drive, I run into the problem. This is a big problem: I use Zoho Flow to remotely execute CRM custom functions, and if the custom services which I am establishing aren't reliable, then I cannot implement
Formula field to strip down website
I am migrating from Salesforce, I tried to translate this Salesforce formula field to strip away everything around the domain for the website field into one I could use for Zoho: Salesforce Version: IF(BEGINS(Website, "www."), MID(Website, FIND('www.', Website, 1)+4, (LEN(Website) - FIND('www.', Website, 1)+4)), if(find("/", if(find("www.",Website)>0, IF(FIND("//",Website)>0,substitute(Website,left(Website,find("//www.",Website)+5),NULL),Website), IF(FIND("//",Website)>0,substitute(Website,left(Website,find("//",Website)+1),NULL),Website)))>0,left(
Outlook POP Mail Not Downloading
Dear Sir, Yesterday I Configured My Outlook pop account , After Configured Almost 90% Mail Downloaded After not Receiving any Mail, Please Find Attached Error Screenshot Package: MS Outlook 2016 Server Settings: poppro.zoho.com port 995 SSL smtp.zoho.com port 465 (SSL)
Python SDK | API call returning zero results
Hello I'm trying to fetch records from my Contacts and Leads database in Zoho CRM. As of now, the account is only populated with sample from Zoho. I've read all the documentation but cannot understand why the call is returning zero results. Can you help? thank you from zcrmsdk import ZCRMRecord, ZCRMRestClient import json config = { "sandbox":"False", "client_id":"hidden", "client_secret":"hidden", "redirect_uri":"http://localhost:8000/some_path", "accounts_url":"https://accounts.zoho.com",
Email on Phone
I am able to send and receive emails on my computer but cannot on my phone. I have tried deleting the account and starting all over, checked all the settings - nothing is working. Any suggestions?
Related TASKs module VIEW filters BUGS
Related tasks was a very nice add but you have to fix some BUGS I have many but i will begin from the most important When someone in a project with related view permission wants to see All TASKS there is no option and can only view My open, My closed etc. This is wrong because he has permissions to see also created by him, followed etc. How he will see all the tasks that has permissions? He cant, so we made a custom filter from my admin account and this also will not work properly. He can see all
My account has been blocked
Hey there, I wasn't sure where to ask for help here since the block page says that I should ask my system administrator to help and unblock it, the issue is that I am the system administrator :) So can I get my account back? hello [at] milaniz.com is the email address
Não consigo responder e-mails, enviar ou encaminhar de meu PC, somente do smartphone via app.
Boa tarde, Não consigo responder e-mails, enviar ou encaminhar de meu PC, somente do smartphone via app. Por favor me ajudem.
Not receiving e-mails
Hi there, I am able to send e-mails, but I am not receiving any e-mails. I followed the instructions to set up a domain using Zoho and looks like everything is fine. I made the required changes on my DNS Provider. I added the MX, SPF to my account. I am testing sending e-mails from a GMAIL account and I am not receiving anything as well. I guess the e-mails are being sent, however I can not see in my account. Could you check it, please? Domain: nortesulenergia.com Thank you.
Sync Services Not Working
Hi Can someone from Zoho please help me with my account, the snc services are not working with my CRM account. And the second problem is that Campaigns tells me to upgrade my account for campaigns because I have reached my limit? I had 13 000 contacts and my account limit is 20 000, can we get this sorted out please. Regards, Shaun
Problem receiving incoming mail
Hi there, our business Zoho mail account has been set up and working (for the most part) properly for the past four months. Today, all of a sudden, we are not consistently receiving incoming email. As one example: I sent a test email from my personal Gmail account to my Zoho mail account two hours ago. It has not yet been received This is a huge problem, as our clients rely on email to contact us. Please advise on how this is being corrected on your end, or if we can take any steps to correct it
Small display issue on Firefox
Hi, I've noticed a small display issue with the pop up format bar in Firefox... see attached screen shot. The comment and link buttons are under italics. Best Regards Jon
My email was blocked due to security reason
Hi team, My email was blocked due to security reason, I have sent email to support, but no reply. Please help to unblock my account asap
Error 8518 over API call.
Hi I have a working setup for updating data over the API, but for a specific account I got a 8518 error. After a mistake from my side https://help.zoho.com/portal/community/topic/7005-error-on-importdataasstring-request my setup works for the account with email address: fl**is@a**m.nl But i'm not able to get it to work for the account with email info@c**.nl where I receive the 8518 error code. My configuration: email: info@c**.nl token: 56a3************************b09a token generated with url: https://accounts.zoho.eu/apiauthtoken/create?SCOPE=ZohoReports%2Freportsapi
Inactive Account
Hi there my Zoho email account associated with playstation account says its inactive can u reactivate it for me the email is Johncenalives43@zoho.com
This email address has been already used in some other organization. So you cannot add/invite this user.
Hi, Someone in my firm is trying to add me as user to Campaigns, but I already created my Campaigns account with my email roman@modelcapitalmgmt.com. So when he tries to add me as user, he's getting a message: This email address has been already used in some other organization. So you cannot add/invite this user. Can you please delete my Campaigns account for roman@modelcapitalmgmt.com, so he can add me? Thank you, Roman Chuyan
campaign approval times??
I have been waiting for over an hour now for approval to mail the same email (cloned) I sent on Friday. I thought there was an error, so I made an minor adjustment and resent for verification.
Can't edit campain
When I try to edit a campain, it doesn't load, just keep saying 'Loading'
Zoho Mail Account Inactive
Please I need to activate my account asap. Thanks
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