SalesIQ No Longer Working
As the subject line says.....SalesIQ has totally stopped tracking any visitors. We have a lot of traffic but none of it shows up as live visitors at all. The "Click here to Chat" tab shows as always - just not working on the back end. Is this a known issue? Ron
sub: Mail Delivery Status Notification (Delay)
Dear All. We´re having problems with the e-mail, one of our accounts can´t deliver or receive e-mail from/to the client. Pls Check it: De: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Enviada em: quinta-feira, 8 de dezembro de 2016 17:15 Para: parolo@hub-assessoria.com.br Assunto: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original
The association button has disapeared
Hello, I'm trying to associate a new candidate and the association button from quick actions is gone. The part with job association from every profile has disapeared too. Thanks, Adrian
Zoho Email Hasn't Sent Some E-mails For Months
The CEO of my company has been using the mobile app for Zoho CRM prior to august of this year. Today a large amount of emails were sent out, most of them dating before august. Why in the world is your app not sending emails for nearly half a year?
Images in emails not previewing
Hi When I import my campaign HTML email into ZOHO some of the image previews are broken. If I re-import the email then it might fix the broken ones but others are not working. This occurs both in the ZOHO email preview window and in test emails. I know my content is ok as I've used it before and the fact that the problem is intermittent confirms this. What's going on?
Zoho CRM Custom function. The system has encountered an unexpected error and was unable to complete your request. Please try again later.
Getting The system has encountered an unexpected error and was unable to complete your request. Please try again later.when I try to go to setup->workflow->custom function.
Cancelled Account
Our email accounts have been unlawfully and cancelled by an account holder of all the emails related the same domain on my account. An authorized tech for our accounts deleted our account against our wishes and needs to be restored. We need this email account and all data restored if possible for all email addresses. Please contact me ASAP. Thanks!
Falha de autenticação. Verifique seu nome de usuário/senha. [Resposta do servidor: 535 Authentication Failed code(535) ]
De: Não Consigo configurar o zoho email para enviar de outro servidor.
organise slideshow not working!!
Since a week I am facing this problem and now its getting into my nerves x( Organise slideshow button not working !! I am not able to add or delete photos under slide show if once created the slide show! ! Please help Many Thanks
Zoho slideshow banner not responding
The slideshow banner not responding
Please I need my Notes. They are gone. Help me migrate.
Hello, I have a lot of critical information in my notes. It was my primary mobile way of saving a variety of information. I see from other discussions in the forum that there might be a way to migrate. Please let me know what I need to do. Or if it takes some enabling from your side, please make it possible to migrate. I have been a huge fan of zoho and am very disappointed by this event. Help me become a fan again! Anandi
Please remove the Campaigns Account I have setup.
Hi There, I appear to have accidentally created my own separate Campaigns Account and not joined the 'correct' Campaigns Account setup by my colleague. Can you please delete the Campaigns Account I have created so I can request to join the correct account. Kind Regards, Ryan.
Unable to access Standard Lead Layout
Hello, I was in the process of creating a new lead layout and working with the standard layout. I somehow managed to remove Administrator access to the Standard layout and have no way to access it anymore. When I attempt to create a new lead layout, I get the error message, "Unable to Process Request". Any thoughts on how to restore access the standard layout?
TIME data is clipping. i.e. does not support MySQL documented '838:59:59' with Table Joins (Advanced Report Engine)
I've been informed one of our databases has been migrated to "Advanced Reports Engine" I've noticed strange behavior: According to MySQL: MySQL retrieves and displays TIME values in 'HH:MM:SS' format (or 'HHH:MM:SS' format for large hours values). TIME values may range from '-838:59:59' to '838:59:59'. https://dev.mysql.com/doc/refman/5.5/en/time.html Secnario 1: No Tables - On Advanced Report Engine ( Works as expected) Create a new Query Table with the following SQL SELECT SEC_TO_TIME(86399) as
Bloque de cuenta de correo - error: 552 5.1.1 <sandra.ospino@conifit.com>
Saludos. Agradezco si revisan El Correo: sandra.ospino@conifit.com ya ACTUALMENTE Que Presenta error al Tratar de Recibir Correo. Los correos Que se Escriben una Cuenta this estan rebotando: Mensaje de error: La entrega al siguiente destinatario fracasó de forma permanente: sandra.ospino@conifit.com Detalles técnicos de la falla permanente: Google intentó entregar su mensaje, pero fue rechazado por el servidor para el dominio del destinatario conifit.com por mx.zoho.com . [204.141.32.121]. El
Not Getting mail from other domains
Hi, Zoho Team This is papcups.com we are facing problem in receiving email from gmail all setup looks good but not getting mails from another domain please help..
Email - Control Panel - User Access
Hi I am trying to enable application access to mail, contact and calander under Control Panel - User Access, for one of my users. However even though I get a message saying "Applications Enabled Successfully", the user is still getting a message "Account Disabled" when trying to log into email. Also when I return to Control Panel - User Access, all application check boxes return to unchecked. The user is Stewart. Please Advise? Thanks Ray
ERROR_CODE :554, ERROR_CODE :5.7.1
Hi When I try to send mails to any user of the domain fcvl.org I always get the same error. PLEASE Help Me, this is the error:. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hgarcia@fcvl.org, ERROR_CODE :554, ERROR_CODE :5.7.1 Mail from this email address is not allowed and has been blocked. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1480948968790288.91650021675946;
When I try to send mails to any user of the domain fcvl.org I always get the same error.
Hi When I try to send mails to any user of the domain fcvl.org I always get the same error. PLEASE Help Me. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hgarcia@fcvl.org, ERROR_CODE :554, ERROR_CODE :5.7.1 Mail from this email address is not allowed and has been blocked. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1480948968790288.91650021675946;
Status Id returned on DefaultFields object doesn't match statusID
I'm attempting to populate a list of StatusTypes and set the bug statusId as the default selected. When rendered nothing is selecting. Reproducibility, Severity and Classification are all working but StatusType is not. Upon investigation, the statusId returned on the Bug Object does not exist in the map of statusDeatils on the Defaultfield object. I think this is a bug. If not I'd like some clarification as to why that value is different as it is appearing this way for a number of our Bug Tickets.
ERROR: A message that you sent could not be delivered (please help!)
When I send an invoice from Paypal to my clients, I receive this message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. service@paypal.com.au INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :#5.1.0 Address rejected. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1480715387078937.788346479248; Fri, 2 Dec 2016 13:49:47 -0800 (PST) Message-ID:<158c183c08c.e777ce8c1266.5840660559750526731@happyandauthentic.com>
EMail id Blocked
hi, our email id : snigdhatanu.saha@3menter10ment.com is blocked. we have emptied the mails. kindly activate the same. regards, Suresh
Advanced Webform Issue
Hello team, I found the following issues: The Advanced Webform is not responsive. The description box does not scale up it's height if large content is added inside. Attached files do not show up while submitting the form (They are showing up in the ticket) which confuses whether the file is actually attached or not. Attach from Cloud opens the system browser window accessing the local files. The Date field does not pop-out the Calendar. I have deployed the form at: http://zaha.in/support.html Please
Can't find the "article" section during an invoice editing
Hi, I can't find the "article" section next to the "descritpion" section as I set in the template settings. How can I figure it out ? Thanks so much Vincent
cant add new user
I want to add a new user mail to my zoho mail. but shown as： An unexpected operation was detected in this IP address. Please try again later.
server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear support team, We are a independent fashion company,unfortuntely i found our mail: info@wenbino.com is blocked for uncertain reason. Due to the mail is blocked ,it influence badly with our business very much. Please help us to slove the problem. We need our mail to be full fonctionnal as soon as possible. We will be very much appreciated. thanks
Unable to send message
Hi, when i try to send a massage i got this massage : "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Can you please explain the reason for this ? The adress is: sale@tolstosum.com.ua Thank you !
Zoho Mail
When i go into Zoho mail for the first time, it says add mobile number. So i entered my mobile number and my password and hit enter. and it says "mobile number already exists". Please help me!
Outgoing email
I have two accounts where outgoing emails are blocked: edoardo@avanblanc.com and amministrazione@avanblanc.com I wrote 3 times to your support but I haven't received any answer. Please unblock urgently both. Thanks you
server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Dear support team, I hope this message find you well. We are a independent fashion company,unfortuntely i found our mail: wenbo@wenbino.com is blocked for uncertain reason. we use our mails to contact with different showroom and clients to send them our new Lookbook, and common bussiness activities. Nothing spam. if helpful. please also check our website: www.wenbino.com Due to the mail is blocked ,it influence badly with our business very much. Please help us to slove the problem. We need our mail
Job ID sort order
In the Job Openings section you are displaying the Job ID. Its an integer. The sort order is alphabetical. This should be numerical! 1,2,3,4,5,6,7,8,9,10,11.. Not 1, 10, 11, 2, 3, ...This may also be a problem on dates. Also, it would be nice if we could sort on multiple columns. Also, it would be nice if the table remembers the sort order once one gets back to it i.e. with the back button of the browser or through breadcrumbs. Just remember the users sort order and apply it every time a list
553 Relaying disallowed
I get the domain from zoho, but i don´t receive emails, just send. when i try send a email from my gmail account, this is the message. help please. Thanks Delivery to the following recipient failed permanently: info@mysteriesoffire.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mysteriesoffire.com by mx.zoho.com. [204.141.32.121]. The error that the other server returned was: 553 Relaying disallowed
553 Relaying disallowed
hello, I get my domain through Zoho and validate it already. But i don´t receive emails. I try send a email from my gmail account and receive this message. Need solution. Thanks Delivery to the following recipient failed permanently: info@mysteriesoffire.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mysteriesoffire.com by mx.zoho.com. [204.141.32.121]. The error that the other server returned was:
Way to format currency in reports?
Currency in reports in creator defaults to USD even though in the form it is set to another currency
Incorrect (outdated, possibly cached) records returned by getRecords API call
I'm trying to use the getRecords method to retrieve data from our Zoho Crm on a daily basis. However, I've noticed that the Api returns old, possibly cached data. It returns fields we've already deleted and some other fields are missing. Is there a way to get the current data that is also shown if I look at the CRM trough my browser? p.s. This problem is also mentioned 2 years ago, on the following post: https://help.zoho.com/portal/en/community/topic/incorrect-outdated-possibly-cached-records-returned-by-getrecords-api-call
Mail delivery failed: returning message to sender-seek@six-bro.com
Hi, Have one user send email to sk.wong@abledairies.com & the sender being received failure message delivery as below, kindly please advise. Subject: Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: seek@six-bro.com (ultimately generated from sk.wong@abledairies.com) host mx.zohomail.com
Cant access mail on CRM
Hi, We are having troubles with the zoho mail integration in CRM One of our workers cant access mail throught CRM, it only happens in this workers, the rest of us can access normally Best regards, Alfonso
Creating a Pivot Chart just defaults to a Pivot Table
Whenever I create a new report and select Pivot Chart, I just get the screen for pivot tables. I have tried on two different browsers, with no change. I can no longer create a pivot chart unless I duplicate a report that is already a pivot chart, but then I cannot change the form that it is referencing. I can only make pivot tables.
Can't Receive Email
Dear Zoho. I check my MXrecord with thirdparty tool. mxtoolbox.com it's looks fine. Can you guys please help me out? ------------------------------------------------------------------------------------------------- Here is the message i'm receiving -------------------------------------------------------------------------------------------------- Delivery to the following recipient failed permanently: kamran@bestchoicetravel.net Technical details of permanent failure: Google tried to deliver
please help
can I restore my locked inactive mail I make problem with my mailbox seyamco@zoho.com please thanks
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