Sync contacts are being postponed
Hi, I am trying to sync a new mailing list but the sync keeps getting set to "postponed" and I dont know why? Help please
All things desappeared from calendar
Hello everybody! Yestarday all My calendár desappeared! The problem is that all My costumers agenda was settings there! My e-mail is docevida@docevida.ntr.br Please I Live in Brasil so it's hard To call the "help" assistance phone I need to solve this problem because I'm going To Loose all My clients! Thanks a lot! Daniela
No incoming email, can't access support tickets either!
There is currently no incoming email on my account; probably an issue going on for the last couple of hours. I am also unable to access the support tickets I have logged. This is a really bad situation.
Mail error
Hi, I'm getting the following error when sending from maligun : Server response: 499 Unable to connect to MX servers: [mx.zoho.com mx2.zoho.com mail.secondhandboards.com] Could you please look into this urgently. Thanks.
No incoming mail
Hello, I´ve got problem with no incoming mail on paveltravnicek.eu domain, outgoing mail is working. Yesterday everything was fine, DNS records are set correctly
No incoming mails last 6 hours
hi, I have no incoming mails last 6 hours
Urgent: Loss of page content
I have now seen this happen on three different pages. The page will look fine in read mode, but then invoke edit, and immediately the page is truncated at some point, with the rest of the page below that missing -- possibly a large amount. Quitting the editor at that stage, (without saving) results in display of the truncated page, the rest is missing. It appears that data in your database is messed up at that point, because there's no recent version in history corresponding to the page in its final
No emails coming through
I am not receiving the emails from paypal or any gmail is something wrong with the email service for randomness-fun.com user rservices my last email was over an hour ago no one with gmail can email me though but I can send email to them
No access to Quotes and Invoice modules!!!
Hello, I have a Professional Plan subscription to Zoho CRM but I can not have access to Quotes and Invoice modules. I was on a CRM Plus Plan but downgraded it last Saturday. I am really worried because I had some quotes templates that I can not use anymore, I hope that they was not erased. Could you please help me ASAP? Thanks Ganesh
Can not reset password
Hello Zoho We are trying to reset the password for bunda@inveligent.com from the control panel but the systems shows this message: "Password expired". Please your help. Pablo Robayo
I am unable to send emails..
Could you please unblock my email so that i can send emails. my domain name is travmaldives.com Thank you,
I am not able to receive emails, Error: 554 5.2.3 MailPolicy violation Error
Hi, This is the error I am receiving when I try to send email from my gmail to my stemplusbiotech.com email (zoho) Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain stemplusbiotech.com by mx.zoho.com. [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Please do the needful. Thanks. Amogh
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hello Sir/Madam, My Email was block from this morning by showing this error: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked I would appreciate if you sort out this problem for me. Sincerely yours
Not receiving emails
Hi Team i am not receiving any emails. The problem is since last 18 hours. Kindly resolve. Anyone else facing the same problem?
Zoho Chat
Connection lost. Please check your network connections. Reconnecting.. I keep getting this error message in my chat screen - any suggestions?
UI bug on custom function editor
Attached screenshot has the UI bug on custom function creation editor.
Cannot delete Activities, Events and Tasks
Hello, I'm the super admin of our Zoho CRM and I cannot delete entities on the Activities module. The option to delete is disabled. The other two users of the CRM are able to delete entities on that module without a problem.
Email notifications showing up days late
When changing the lead owner, I always click the "Send notification email to selected owner" box. I have had multiple calls from sales people regarding notification emails that either showed up days late or did not show up at all. Please look into this. Most of my sales force is independent and is not actively looking for new leads on a daily basis. This is causing a delay in response time.
Can't Empty Spam on iOS Mobile
Hello, My customer (using a different Zoho account from the one I'm using here fwiw) can't empty spam (or trash) on her iPhone 6s. I can sign into her account on my desktop and everything works fine, so this is just a mobile Zoho Mail app issue on her end. When she selects her spam folder and the list of spam email is displayed, she then touches the "empty spam" button, which seems to work fine. The folder is emptied as it should be. However, when she returns to her folder list, the parenthetical
Cant sign into ZOHO
I am not able to sign into zoho with an account that I created. every time it tells me password wrong and I have not set up the mail yet so i cant receive the password via the mail. Please Help
keep receiving error
ERROR_CODE :550, ERROR_CODE :"The mail server detected your message as spam and has prevented delivery.
Instapage to Zoho not Executing Notification Workflow
Hi There I have an integration running Instapage to Zoho CRM to pass leads from the landing pages. The passing of data works fine but it does not prompt the workflow to notify the CRM users of a new lead. When I manually create a lead in the enquiries module it works fine and the notification is sent. Any ideas?
Mail account is blocked. Please assist.
I tried unblocking it from Troubleshoot option using my Admin account. But it says that "Option Available Only for Paid Users." Will I never be able to unblock this account? Address: ronak@redsoftware.in
Can send email but can't recieve
Hi I'm sure I've setup my MX Records correctly but I am still unable to receive e-mails.
Email address is already registered with another account
I am the domain administrator for @broadwayburrardchiro.com the domain has been verified and it's mx records are pointed to zoho. Trying to add the alias drtyler@broadwayburrardchiro.com and getting "The email address is already registered with another account which is not a part of this organization." I've tried to login to the email address and recover the password, but it looks like drtyler@broadwayburrardchiro.com is the admin account and the account is not forwarded so there's no way to get
Zoho creator is fantastic, Zoho Support sucks. (took 20 days to fix a report data issue causing by wrong email format)
Although I appreciate zoho creator product very much and have been used it for years. I have to say I had terrible experience with Zoho support for this ticket 11000574. There was the data issue in the report causing my major reports not working. The issue was created May 15, it was not solved until June 3 when I bring it up to the Live Chat Support and asking for an update. The cause of the problem is simple, in one specific record: Email was entered as : xxxxhotmail@.com, which caused report
the accout noreply@abgrupodegestion.com.ar has been blocked
the accout noreply@abgrupodegestion.com.ar has been blocked and I guess that could be due to an outgoing email bounce, how is the procedure to unblock Best REgards!
Task Ownership Re-assignment email no longer has a link to the task
Dear Zoho CRM Team, We just noticed that the default email message no longer has a link to the task or the contact or account information on the re-assignment email notification. I just tested because several users have brought this issue to my attention. Here is what the email looks like when the user gets notified of a task being re-assigned to them. Ownership Re-assignment: Hello Thomas Pursifull, You have been re-assigned the ownership of the Task . Regards, Thomas Pursifull Is there anyway to
Account is temporarily blocked for IMAP use
Do you have problems with the IMAP services?, currenlty all accounts configured with this services doesn't work.
Can not send email. Zoho Mail IP Blacklisted
Zoho mail IP address for 74.201.84.163 is blacklisted by UCEPROTRCTLT1 as can be seen in the screenshot attachment. This cause all email unable to be sent.
Disable very annoying push notification permission dialogs?!
Recently on zoho wiki pages, on every single page load an annoying Push Notification permission dialog pops up. In different browsers it does different things. In Firefox it pops up at top left and stays there until dismissed, requiring the puzzled user to make some decision that they neither understand nor care about. In Chrome (and on Mac not sure what browser), it flashes up briefly, and before you can read and click it, it disappears. My request -- how do I, or you, stop users from being bombarded,
Please unblock user
User: pibarra@sinergi.cl Thanks!
No puedo recibir correos
Hola, tengo dos casillas en zoho en las que puedo enviar mails a cualquier proveedor pero no puedo recibir correos si estos se envian por fuera de zoho. El servicio de hosting lo tengo con wix. Què puede estar pasando? Muchas gracias.
Server IP 74.201.84.163 listed as abusive [black listed]
Sending error reported due to a server black list. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.0 Server IP 74.201.84.163 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information. Protection provided by MagicSpam 2.0.4-1 http://www.magicspam.com Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1464876644824978.9919724387005
"Mail outgoing blocked" messages due to exceeding recipient count
Please unblock my Outgoing mail service.
Change Customer Portal URL
I cannot change my Customer Portal URL? Can someone help me?
Failed to add data
I am entering data via my forms and am getting a failed to add data error Application: https://creator.zoho.com/essistmgmt/assets When I close the form and resubmit the same information, sometimes it saves successfully after 3 attempts. Other times it works straight away. The forms are not behaving consistently. Forms where I have seen the error https://creator.zoho.com/essistmgmt/assets/#Form:TELCO_SERVICE_ORDER https://creator.zoho.com/essistmgmt/assets/#Form:CONTACTS https://creator.zoho.com/essistmgmt/assets/#Form:ASSET
CRM Outlook synch potential data inconsistencies and proposals for improvement
Dear, Some weeks ago one of our users pointed me to the unstable behavior of the Zoho CRM Outlook plug-in. As I wanted to make documentation to support our story I did run into other (potential) issues and did get some ideas for improvement. I will make a small list in the body of this email, all details and screen shots can be found in attachments. There are 2 different scenarios: - CRM contact owner and Outlook account are the same: * missing conflict check during first synch -> possible unwanted
mobile calls are not saved automatically
Hi, I make calls from the mobile application but in the crm are not saved automatically. The following error message is displayed:
"Please wait. Your account is being created..."
Tried to create an account for a client three times, it just sits on this screen indefinitely. Waiting 45 minutes, tried logging in using the credentials I selected, then tried password reset, nada. What's up?
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