Report builder screen never comes up when trying to create a pivot type report
I am trying to create a pivot table report with Creator. I select New - Report - put in the report name, type is pivot, based on ..., where to store it and click on the create button. All I get is three flashing dots. I let it run for over an hour and still only had the three flashing dots. The report builder screen never came up. I tried it again on a very small table (18 rows) and got the same result. I've tried it logged into Zoho with the owner's sign on and with a developer's sign on. Same
Security Issue with Customer Portal
Sign out shows the user name in customer portal Please remove that feature for the same reason you removed it from normal zoho creator Cheers, John Whitney
Customer Portal Bug
Selecting "cancel" opens the wrong iframe Then you get Cheers, John Whitney
Published report, still looking for login from emailed File Link
Hi, I have a problem where my customers cannot download the files from the link I send them in an email. Link works fine when I login. The report is published. I have logged a support request and enabled access to support. This is urgent, please help. Thanks, Rob
Help!!!! autenticación:554 5.1.8 Sender Address Blocked
cristina.suarez@cursos-trabajadores.net ¿?
Verify the domain
Hi, I have followed all the steps to create the CNAME in order to verify my domain and begin to use my email account but it fails. I need a solution. Thank you.
New user name does not appear in sent email
Hi, I sign up new zoho mail with domain with my personal name. After verification and everything I decided to change personal data "full name" and "nick name" for company name and not my personal name. Data saved and in profile appears the new name, but when I compose a new mail and send...there is still the old name. How to change that? Thank you.
Email going into a black hole
I set up my account yesterday, but I'm still not receiving any email. So I ran a manual test as follows: telnet mx.zoho.com smtp Trying 74.201.154.201... Connected to mx.zoho.com. Escape character is '^]'. 220 mx.zohomail.com SMTP Server ready March 21, 2015 7:39:17 PM PDT EHLO server.frickson.us 250-mx.zohomail.com Hello server.frickson.us (173-11-38-134-Minnesota.hfc.comcastbusiness.net (173.11.38.134)) 250-STARTTLS 250 SIZE 25000000 MAIL FROM: <john@frickson.us> 250 Sender <john@frickson.us> OK
Tagged views not working correctly
Please see screenshot description of problem.
All my workflow rules are get lost and don't work
Hello Team I have reported this issue to you on January 25, 2015. But still, I have not got any reply from you. The request ID is 6246410. Even I made the screencast and sent it to you to show the situation. Please help solve this issue as soon as possible. I am very disappointed
Small issue with hyperlinks being cut on api docs
The hyperlinks for API urls such as on https://www.zoho.com/crm/help/api/updaterecords.html#Request_URL are being cut at the 'space' character between the keyword "AUTH CODE". Small issue but thought your web developers would like to know.
Cannot connect to http://www.zoho.com/crm in Mexico City
I have been unable to connect to http://www.zoho.com/crm in Mexico City. All other HTTPS connections work. Have spent hours on the phone with ISP/Wi Fi provider in Hotel. NEED A SOLUTION URGENTLY AS I WILL BE HERE FOR ANOTHER WEEK!
Support blank web form generation
Hello! I have been trying to generate a web form for my website. However, when I hit the generate button I get blank code area as you can see in the attachment. Can you help me with this?
Creator Reports suddenly giving error with linked fields
I have some reports in Creator that have overnight stopped working, the broken piece is columns that point to another form. These were working last night but not this morning, and it doesn't appear to be all linked fields just fields in certain forms. Has anyone else seen this or have any advice on bypassing the problem until it is fixed. -- Gabe
Can't select a Lead (only contact) when adding a call in Activity
Hi, I have created an activity (chase Mr X on Project Y). Mr X is a Lead. When I go into Activity -> Leads/Contacts -> Click on Activity -> Add call I fill out the form but there is a dropdown for Lead or Contact, whichever I choose selects my list of contacts and NOT leads. Any ideas please. Thanks Richard
contact form submission error
my contact form (webform from web integration) will not submit when filled out, displaying a dialogue box saying "first name required" even though the first name field is filled out.
Activities: Lost link to modify
In every kind of Account, Customer, Vendor, etc. is missing the Activity Modify link. And if i click on the activity the system response that the activity is deleted....
Resume Extractor
Hello, I try to use Resume Extractor via Chrome on different computers (pc and mac) for a while now, and it nevers worked. Is this option still active? Regards, Olivier ROZEC
Jobs not being published
When I add a new job posting and I publish to the different websites the job is only being published on our company website. The jobs are NOT being published in Indeed, SimplyHired, Glassdoor and Juju. Is everyone else having the same issue? I have tried multiple jobs in multiple locations and have all the check boxes marked. Any way to resolve this? Any suggestions on alternative low cost ATS that have the same function that is more reliable
Me dice que no tengo permisos para covertir un lead en oportunudad
Mis credenciales son como CEO y Adminstrador . De la ultima vez que transforme lead , aparecieron campos personalizados que tengo como obligatorios en Oportunidad , no se si eo puede estar influyendo
When Converting A Lead, Can Not Create New Opportunity
When Converting A Lead, Can Not Create A New Opportunity Required opportunity fields are part of the process and a formula field called Total is part of in the conversion ? Please advise
Problem in sending email while doing IO operation
Problem in sending email while doing IO operation unable to receive emails - ZOHO, I have sent two tickets, please help I need email to work!
Why am I not getting emails from many and many are telling me that sending failed?
Why am I not getting emails from many and many are telling me that sending failed? I had to use my personal gmail for many lately and I would like to keep it personal, but failure to send and receive has caused me to give out my personal email. Help.
No responses
Why can't I get a response from Zoho support? My first email was two weeks ago!!!! I just want to fix the problem!!!!!
ERROR_CODE :550, ERROR_CODE :5.0.5 Looks like to Spam
When replying to a e-mail received, zoho mail automatically bounces it with the reason, "ERROR_CODE :550, ERROR_CODE :5.0.5 Looks like to Spam". I can email them new messages individually, but replying to a email received is geting bounced. The email hosted is goutam@goutam.co.in. -------------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. XXX@tp-link.com Error, ERROR_CODE
Repeats not working
On some of my appointments I get the following small logo next to the time: What does it mean? Furthermore on each one of the appointments where this small logo appears, I can't add any "Repeats". The drop down menu just won't appear when I click on it. I am therefore assuming that the above logo next to the time is linked to my not being able to add repeats to these appointments. Thanks in advance for your help.
Setup problem
Hi, I have created new custom field 'Address'. It works ok for leads, contacts and accounts but .... it doesn't show in invoices Quotes and Invoices!!! How can I map these fields to make them visible in quotes and invoices?? Kasia
Cannot recieve emails?
Hello, I am able to send emails, but I am not receiving them at all. I have tried all the tips on the other pages! i.e MX settings in my go daddy account, but nothing is working. Can anyone help? Thank you
Can't receieve any emails
It occurs that from past 3 days, i am not receiving any emails on my Zoho Mail account. I got to know thins when someone sent me a copy of the email failure report that he received. PFA below, also please suggest what should i do. MX records are updated and domain is verified as well, ---------- Forwarded message ---------- From: Mail Delivery Subsystem <mailer-daemon@googlemail.com> Date: Tue, Mar 24, 2015 at 11:45 AM Subject: Delivery Status Notification (Delay) To: aliahmadmohdi@gmail.com
The server returned the error: SELECT failed
Just set up my mail account. Got everything working, MX records pointing, etc. Seemed to work. Could receive and send email. Enabled IMAP. Configured my Apple Mail (Yosemite) client to point at Zoho per the instructions. The account is created in Apple Mail, and I see the Sent, Spam, Templates, and Trash folders. However, for the Inbox folder there is an error indicator. When I click on the indicator, I get: ------------------------------------------------ Mail was unable to open this mailbox on
Cannot recive email..
I can not receive email Chance@ChangeWithChance.com I have changed the MX settings on GoDaddy and checked the server though MX Toolbox. Please help Thank you, Chance
Error With Multiple Payment On Invoice
A customer is trying to make multiple payments on an invoice, but is receiving an error message.
Form Automation not working on script update of decision box!
I'm trying to dynamically limit the number of subform rows allowed based on number field in form. I have setup form automation to hideAddEntry in subform on a decision box. This works when I manually click on the decision box. However when I use scripting to update the decision box, form automation does not work. Is this default behavior? Damien Cregan Hire an Expert
Email not working
Hi, My email is not working. My MX records are correct, but I'm still not receiving any email. It's been over 48 hours since I set up the account. Could you please advise? Thanks for your help. Edit: I'm going to change the MX records to a different service. This is too much of a headache. I'm sorry.
Wrong Language Dates
Good day, I setup my application in Spanish and in settings I set the following date format (spanish tag) The problem is that in my reports date appear in English (all the app is in Spanish), I already check if there is any wrong translation but everything is Ok,
Card Scanner: Export to email = no phone numbers
Just reporting that when using the export option in the Zoho Card Scanner iPhone app, phone numbers are not included in the export file (synchronising to Zoho brings all the info, however that has not worked consistently for us).
Validator Exception when trying to send email
Hi I get the following message when I try and send emails using Zoho Mail. Can anyone help please? Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Thanks Len
Email not forwarding anymore
Hi, Email forwarding was working fine until yesterday but completely stopped working today on all our accounts? We did not change anything in the settings. Any idea what could cause this? Thanks
Assign/Route rule fails to execute
I am trying to build a workflow in Zoho Support utilizing Request Assignment Rule (see screenshot below.) The rule is supposed to execute upon record creation. However, it is not triggered when a new matching request is added to the system by Zoho Creator function call. What could go wrong here?
Notification rule fails to execute
There seem to be a problem with triggering automation rules in Zoho Support when a request is added by Zoho Creator via a function call. I would like to enable all agent notification rules (see screenshot below.) They work when a request is created manually via Zoho Support interface. However, the rule "Notify All Agents when a new request is created" is not triggered when a new request is added to the system by Zoho Creator. Please fix it as soon as possible!
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