Mileage rate change effective 1 July 2022
ZoHo, I have tried to change the mileage rate to the new mileage rate, effective 1 July 2022 to 0.62.5. It won't allow me to change the rate, can you help?
[Admin Console] Add option to edit email alias
Please add option to edit email alias on Admin console --> Users --> <select a user> --> Mail settings --> Email alias --> Alias addresses. e.g. if i want to change an email alias display name from "service" to "commercial service" then need to delete
How do I import Emails from Rackspace to Zoho Mail?
I have 20 mailboxes in Rackspace email account. I want to transfer those emails to Zoho Mail. Is there any support or solution available for that? So that I can migrate to Zoho Mail?
Resubscribe users from my website through apis
Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. If
IdentityServer4 one login between two clients (SAML and openid-connect)
I created identityserver4 application with two clients(sitecore application,ZOHO application), sitecore integrate with IDS with openid-connect protocol and zoho integrate with SAML protocol, I wanna when sign in to sitecore be signed in to zoho is this
Automatically transferred from Docs to Workdrive?
Dear all, My colleagues want me to use Docs to access to their files. However, my attempt to access to Docs has never been successful. It is always Workdrive I end up. My colleagues insist that they authorized my account to access to Docs, but the log-in
Turn Off Ticket Notifications To Specfic Accounts
Good Day, We have some clients that do not want to get the notifications when a ticket is created or closed. Is there a way possible to disable notifications for those who don't want to receive them? Thanks in advance, Sam
Edit record link in Customer Portal
I have an application and I am using the following script on my form "Contact_Information" > on load: (I have inserted <appuser> and <appname> in place of the correct code below) record = Contact_Information [Sponsor == input.Sponsor]; if (Contact_Information[Sponsor == input.Sponsor].count() > 0) { openUrl("http://creator.zoho.com/<appuser>/<appname>/#Form:Contact_Information?recLinkID=" + record.ID + "&viewLinkName=Contact_Information_Report", "same window"); } When I am logged in, this
Date Format
Hi I am looking at the best way to chagne a date field that comes in via a third party (Thirdparty_DOB) in the following format in the contacts module YYYY-MM-DD. I want to change this to our system format of DD/MM/YYYY and am trying to figure out if
Azure DevOps - Detect when work items was deleted
Hello, the Azure DevOps integration for Zoho Flow offers the following triggers: Work item created Work item updated Code pushed Build completed I now face the insurmountable challenge of responding to work item deletions. When an item is deleted in Azure
Not showing ledgers in zoho expense
I have been using zoho expense for a year. By and large, it has been a good experience,but one basic and important thing is missing: Example: I'm the admin(Not owner of the company) and my colleague is submitter. The company has provided me (the admin)
Mileage
How do I put in mileage expenses from website?
Is there anyway to remotely update the Unattended Access agent?
Is there not a way to have the agent update? Would be nice to be able to have an option to push an update down to the agents.
Zoho One Tips & Tricks 06 Wachtwoordbeleid instellen 🔒
Wachtwoorden zijn de meest gebruikte authenticatiefactor. Veel gebruikers hergebruiken hetzelfde, onveilige wachtwoord voor al hun online accounts, waardoor de veiligheid van hun organisatie in gevaar komt. Om je tegen deze veelvoorkomende valkuil te
How can I use add record to create multiple records from one?
I can use add record to create one additional record, but not for the multiple that I want. I am using forms to submit orders for advertising, so I need the same form to apply to various dates in order for a report for a given date to be accurate. The solution, I though, was to have a field assign a number of "runs" or "insertions" of a given advertisement, then the function could create copies of that same record, with .addWeek(2) for the date field, according to the number of times in that field.
Lookup field filtering
Hello, I have a lookup field that I need to filter based on input in another field. I have already filtered this by setting the filter in form builder to Model(look up field) contains input.Model(single line text field) and this filters it almost the
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: contato@mageditora.com.br Thank you !
Unable to send message, probably also can't receive emails
Hi I think my email got block because it unable to send out any emails due to error. My emails is techadmin@ringotail.com, and also all the emails under @ringotail.com Can anyone help me with this? Thanks and regards
Can't edit/write in any Zoho Doc
Hi, I just recognized, that I cannot edit/write in any of my Docs. Only can see, scroll, filter - but cannot write. I am owner, so its no rights-thing. Greetz M.
CRM Business Hours through the API/Deluge
Hey Zoho, We love the Business Hours function in Zoho CRM (see doc here). Is there a way to access the shifts that have been configured using Deluge, or through the CRM API? We would like to be able to use this feature from our code when we are assigning
How to get Access Token for Client Based Application for Zoho API?
Does this mean Zoho API documentations are wrong? I'm following the "client based applications" as my app is a ReactJS based app. Unfortuantely im getting a fetch failed type of error when trying to request an authentication token using response_type
Zoho Desk - This site can’t be reached - ERR_TIMED_OUT
Outage for Zoho Desk, can access the other Zoho apps. See attached picture for error.
ZOHO DESKのメール通知設定について
DESKを利用してコーポレートサイトからのメールを管理しようと考えている者です。 ZOHO DESK内にメールが格納されたと同時に、部門に所属している全担当者へ自動的にメール通知がくるようにしたいのですが、どのように設定を触ればよろしいでしょうか。 現状、通知設定から部門への通知をすべてONにしておりますが、メールが受信できない状況です。
How to trigger Zoho Flow when AR Aging is beyond a number of days in Zoho Books
How do I create a trigger that would check every day or week to see if an invoice in Zoho Books has not been paid?
Zoho Books integration - cancel invoice and create new one with corrected time entries
Hello, we have the following problem. Below I will briefly explain the scenario as an example. In ZOHO Desk, we use books integration to calculate time entries for tickets. If several tickets and numerous time entries are invoiced for a customer, i.e.
Replying to Desk ticket adds 3 blank lines before signature
When replying to Desk ticket, 3 blank lines are added before the signature. I have to manually delete these extra lines every time I reply to a ticket (and that's A LOT). Why is this happening and how can it be fixed?
Can't change visibility of a category after adding kbase to helpcenter
Hello, I made the setting to show the Kbase in the help center. However, I cannot make a category or an article visible. The visibility change for a category is grayed out and set to none. How can I solve the problem?
Item tax mapped field
Hello, First I uploaded a paid invoice manually Then I exported it in order to see the ZOHO provided values in the rows Then I adjusted my .csv file But when I upload, I am still getting this message under Item Tax: Value in the field does not match
Which theme is best for the courier delivery website
Zoho i am here to know about the theme that gives amazing features for the courier delivery website. Regards : Anni
Invoice Rounding?
Hi, I have rounding disabled in my preferences but when creating an invoice from a timesheet all time for a task is rounded to the nearest hour. For example, 1 hour 30 minutes is rounded to 2 hours while 1 hour 25 minutes is rounded to 1 hours. How do I disable this so that the exact time on the timesheet is used in the invoice? Thanks.
Importing & Exporting HTML Templates
Hi Zoho Team & Zoho Community, Hi guys, I would like to export HTML from a template within Zoho Campaigns for use in another system. My use case is very simple: I'm running a sponsored email blast and I want the third party's email to look and feel the
Layout Rules in Zoho Desk
I'm trying to create layout rules to show certain fields based on the status field. All of the fields are shown in the layout at the beginning, however so the show field action does not nothing. How do I hide fields to start out and then show them
Can this report be done without SQL? How?
Automatically set the ticket owner as follower
Hi, we have 3 departments and when an agent moves a ticket through departments (e.g. from dept.1 to dept.2) the ticket owner sets to unassigned until another agent take cares of it. We would like to automatically set the ticket owners as followers in
Is there a way to display a message in the ticket form with a URL?
I want to display a message to users in our ticket form when they select certain options. I was hoping for a "message box" type of field but I'm not seeing that, so I am interested in other possible options. Ideally I would like the behavior to be: user
BCC address or character limit?
Has anyone else encountered a BCC address or character limit? I'm trying to BCC 144 addresses (3424 characters) at the same time, and while the Sendmail task completes successfully, nothing is received on the other end. I was able to BCC all 144 addresses
Zoho Flow Configuration Management (or lack of it)
Hi All, We use Zoho Flow to automate quite an elaborated process involving Zoho CRM and other systems (e.g. a payment gateway), therefore the flow is pretty large and complicated. The problem we have is one of a Configuration Management (or lack of it
Insert dependent Picklist and multivlaue Picklist
Adding 2 new kind of custom field would be ideal - dependent Picklist (picklist where the list of selectable values dependes by the choise of another value) - multivlaue Picklist (picklist where more than 1 value could be selected) These new fields could be very helpful both in task than issues
Document Editor does not show correct Field Content from Lookup Fields
Dear all, I do have a strange content showing in the Document Editor. I do have multiple Lookup Fields in a creator form like shown in following screenshot When I import this field into the document editor it does not show the content of the field, but
Subtask : having some parameters like owner, due date being inherited from task
Hi, I am having some issues with subtask creation. The way we operate in our business, most of our tasks and their subtasks are done by the same person. Is it possible to set some inherited parameters that would be automatically set when we are creating
Next Page