Zoho Desk - On behalf of - ticket creation @eu-service.mailer.zohosupport.com
Same issue as below. This only happens on ticket creation. Replies to tickets are fine. Does someone from support need to enable a setting on their end? How to remove desk-mailer.zohodesk.eu from New Ticket email from address
Report regeneration
Report not regenerating - getting the msg regeneration in progress for long time. We are maintaining payment report which is referred on saturdays. It has become a problem as there is issue with the report and no support on saturdays to solve immediately.
Can't assign a new user to CRM Application
Hi, I've created a new user on the Admin pannel. I succeded to assign him to more than 20 applications but I'm not able to assign him to Zoho CRM. This is the errore i get: "Error Occurred!" Please help Thanks
How can I delete 'Powered by Zoho Recruit' from the footer in the Career Site?
Hi I would like to ask How can I delete 'Powered by Zoho Recruit' from footer in the Career Site?
Email slowness
There are long delays with recieving emails to my account this morning. Is Zoho mail down again?
Zoho For Remote People Management
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
New feature: Create back-dated subscriptions
Hello from the Zoho Subscriptions team. :) We’re happy to announce that today marks the launch of a much-awaited feature: creating back-dated subscriptions! From here on out, whenever you create a new subscription with an activation date that is earlier than the present date, you’ll no longer get an error. Instead, you'll be creating a back-dated subscription. This means that the subscription started at that earlier point in time. The next billing date will be calculated automatically based on
way to make header and footer repeat in page or record template
guys, i am trying to build an invoice record template and cant get the header appear in multi page. so i tried to build another page with html, can we code to make the header/footer appear in every page? it looks more tidy if the contents of the invoice are more 1 page. and i dont want the "Grand Total" hanging somewhere middle of the page if there were multipage. thanks in advance, Jeff
Can't get more than 20 records at a time getRecords
Hi Not sure why this is different... but on DESK getRecords gives me only 20 records Code is as follows: ``` orgID = 719271510; response = zoho.desk.getRecords(orgID, "tickets", 100,110); info response.get("data").size(); records = response.get("data");
Zoho Creator - Memberstack Integration
I'm trying to monetize an app I built on Zoho Creator. While I love the tool, integrating subscription billing into it looks cumbersome to say the least. One tool that looks interesting is Memeberstack. They provide a front end for creating accounts,
Product Name and Category
I want every time I see a ticket, next to it there is the name and category of the product, and there is also a description that can be inputted manually. it is possible ? So I can also see this in the report based on product name and category. Of course
claim
Unable to activate Zoho which is blocked from the system. Please help and how to pay
Calendar Bug: cannot type attendees
Suddenly, I cannot type inside the attendees box. The cursor is there, but typing in the keyboard is not entering anything. (keys are working outside that box) Windows 10 x64 Microsoft Edge Version 91.0.864.64 (Official build) (64-bit)
Project based on Daily Rate?
Guys, how do I define a new project based on Daily Rate instead of hours rate? I'm paid by day not by hour .. thx for the support.
Very slow typing
I use zoho email in Germany. Before some months it was not so bad like now. When I write an email on website, some characters disappear and sometimes stuck for 1-2 seconds. I don't want any function or feature writing plain text email. Please remove anything that causes slow writing!
Does Zoho work for Consignment producers?
Hello, We manufacture & distribute to a variety of retail shops; many shops we sell only on a consignment basis, others we supply at wholesale & we also have our own retail shops. When I transfer stock to our consignment customers, we'll send products
Job opening: Open a cancelled or filled postions again
When we change back a job opening that has been cancelled, filled and have it publish on the website the customize filled that the candidate will fill in when apply for the job (apply button) Changes and has lost data, even that when publish the job again we "mark" the filles
Input Parameters in Widgets
Widgets is a feature in Zoho SalesIQ that lets you display different categories of information required for your operator right inside their live chat window. These widgets can be built either using Deluge or using Webhooks. There are 5 different input
Overview of Databases and Reuse in Zoho
Good Afternoon, I am looking for information on how databases work in Zoho. From what I gather, databases "evolve" as forms are built and repositories (database) are established to store the captured data. As a database developer, I've been trying to
SMTP Setup in easy wp smtp wordpress plugin
Hi Team, Zoho admin mail id is: yogeesh@streetsofbengaluru.com I have website domain http://streetsofbengaluru.com/ in Godaddy Hosted in Godaddy. My website was with wordpress. I was using Easy WP SMTP wordpress plugin to setup smtp but I am not getting test mail it showing error as Regards, Yogeesh S J me@yogeesh.in
Problem of receiving emails
Hello, I can't receive emails from others, I have my email related to a domain, and I think the MXs are Okay, but You can check it please to get sure. Usually, I receive emails, but when I don't work with it for a while, it's like it automatically deactivates,
Our ticket submission page no longer has fields for the customer to enter information.
See screenshot Seems to have happened in the last 24 hours
Workflow for changing US state names to state postal abbreviations
Currently we have a workflow that automatically corrects the country fields any time anyone enters "US," "us", "USA", "usa" or "United States of America" to the standard "United States." This works great. However, in order to accomplish this I had to
Basic export question
I imported a "Microsoft Project" schedule into zoho Then I made changes in the project within zoho Can I now export the file back to MS project in mpp so that I can reopen . If I cannot do this how do I ensure the work flow is consistent . Thank you Peter pkofman@rogers.com
Change User
If I change one user in Zoho CRM and add another user, then how do I get the data of the old user into the new user? I use Zoho One
ZOHO - Customer Accounts Management - Subscriptions and Billings
Hi Zoho, I love the Zoho suite of apps and have five (five) subscriptions for five different companies as I am a solo-entrepreneur. One suggestion I have: Add the Customer ID to all your invoicing, billing, receipts and communications. Currently, you
Ability to apply for jobs from google drive, dropbox, icloud, onedrive, linkedin, facebook
Ability to apply for jobs from google drive, dropbox, icloud, onedrive, linkedin, facebook. It will be good with one click apply or resume is uploaded it creates a candidate record in Zoho recruit or as a lead in CRM. Also it should save last application for easy application when they visit next time as many candidates leave the application half way Please look for L'oreal jobs website for example
Can't send mail via Nodemailer
Hi there, I created email for my domain, it works ok, I can send and receive letters. But I can't send letters via Nodemailer. I got error "Error: Invalid login: 535 Authentication Failed" Here is the short snippet I use https://ourcodeworld.com/articles/read/264/how-to-send-an-email-gmail-outlook-and-zoho-using-nodemailer-in-node-js What I did wrong?
Line spacing gets more layout options!
Hello everyone! Now take more control over your paragraphs with three new line spacing options. Multiple Automatically adjust paragraphs based on the largest font or element in each individual line. Say you have a paragraph where few lines have enlarged
Email receiving problem
I am not receiving emails from certain senders. The senders are receiving the following message: The recipient's mail server responded with: "Diagnostic-code 550 - (Relaying denied (#5.7.1))" Thanks Anthony
One click login not working since last update of chrome browser extension
Hi, Since the last update, the new chrome browser extension is not working OK. The One-click login feature is not working, and we always receive an error authenticating. We've tested it with the browser add in of firefox and it's working OK in firefox.
CRM Blueprint : Premiers pas
Bonjour à tous, Dans cette nouvelle série nous allons découvrir comment utiliser la fonction Blueprint de Zoho CRM. Chaque processus de vente est unique et comporte plusieurs étapes, gérées par des équipes différentes. Un processus comporte de nombreuses
Change font of PDA File
When I export the dashboard as a PDF, the Japanese fonts are very hard to read. Is there a way to change the Japanese font in a PDF file?
Domain Mapping issues with Safari/Go Daddy
I have been having issues with domain mapping in Go daddy? If I try to enter the forwarding details in go daddy it is not saving... Go daddy says it is ZOho issue. Can any one help?
Copy Value from one field from one Module to Another
Hello! So, I tried making a ticket about this with a chat representative person but it didn't really help me much so I was wondering if you guys could help me understand this better. I'm new to Deluge but the idea is there's a "Lots" field in both Contacts
Insert Lead ID into Custom Field When Converting
Hello, I am looking to create a workflow, with a field update, to insert the Lead ID into a custom field in the Potential when it is converted. Thanks
Zoho Bookings outage on 30th June in the US data center
Dear customers, While we profusely thank you for your patience when we were busy identifying the issue that caused the outage in our US data center, we sincerely apologize for the trouble it has caused you. It was unfortunate but the events that triggered
How do I deal with a recorded cash transaction in "Bank" A and a literal cash deposit in Bank B which refer to the same physical money?
I have a Bank, Wells Fargo, and I physically deposited cash into the ATM. This cash is a lump sum of transactions that were made throughout the day. I import my bank statement into Zoho. I record all cash transactions on my Woocommerce WordPress website.
Ship to Address
Hello, Is it possible to include a name in the ship to address? We have customers who have a corporate bill to name with a different name for the ship to address. An example is Bill to: Bob's Playhouse 240 Corporate Drive, Any City, CA Ship to: Jimmy
Stripe and multiple clients
I recently started using Zoho books and am going back to categorize expenses from this year. I have a deposit where 3 separate clients paid via Stripe on the same day, so Stripe sent the transfer to me as one payment, instead of 3 separate ones. Since
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