I cant verify domain because NIC.ar doesnt let me to modify DNS
I cant verify the domain because my domain provider (NIC.ar) doesnt let me to modify DNS. Is there any other way to do this?
How to bifurcate or differentiate lookup field data
In Accounts Module i have two fields 1)Account Name(single Line Field). 2)Parent Account (Lookup Field). Now in Deals module i have these two same fields and both are lookup field. What i want is when i select the account name and then click on parent
Email is in queue, waiting to be processed.
My attachment size is only ~750 kb and now it is stuck in my sent inbox showing a status of "Email is in queue, waiting to be processed." . I have never had such issue. Please fix the issue as email communication is quite important for my business.
Subscription Customer Portal displayed in Sites Member Portal
We are using Zoho Sites and Zoho Subscription. When a customer is in our website (Sites), I would like them to be able to access their Customer Portal in Zoho Subscription. Anyone have suggestions how to make this work?
Zoho Workdrive Desktop Sync for Ubuntu 19 / 20?
Hi everyone, I tried to install Zoho WorkDrive Desktop Sync in Ubuntu 19 and 20, but dosen' t work. I followed the steps: https://help.zoho.com/portal/en/community/topic/how-to-install-zoho-workdrive-desktop-sync-for-ubuntu Any update about? Thanks for
Email Delivery Status
Hi, I just wanted to ask about email delivery status for both Candidates and Contacts. I can see there is: 'sent', 'delivered' 'opened'. I am trying to understand if these status codes are accurate - we have sent a number of emails where they are sitting at 'sent' for over 24-hours - does this mean the email is stuck in the server and the client contact or candidate has not seen them arrive? Also, if the email is shoiwng as 'delivered' but not 'opened' can we be confident the email has not been read?
Zoho Spreadsheet New Line Shortcut?
When I use Google Sheets I can press: CTRL SHIFT and + ..to create a new line. When I try to do the same in Zoho, I get a message: "Column limit exceeded" Is there a shortcut to create a new line?
Exclude Bounced emails from Future Mailings
How do I exclude bounced emails from a mailing? The same few people with hard bounced emails were in my last two mailings. I want to exclude them since I know they will hard bounce, but I can't find instructions on how to do that. Thanks, Janise
Can't left align Journey emails that use dynamic content
We are hoping to use MarketingHub journeys for drip campaigns to follow up with our existing prospects. To make the experience as authentic as possible, we would like the journey emails to look like "real" emails from the contact owner - not an obvious
Spreadsheet VBA not working with same VBA code used in Excel
I uploaded my excel file to zoho and wanted to run the same file here. The problem is that it gave me errors regarding the vba file. The error was with "inputbox" function used in the VBA code. Now either zoho vba uses a different function for "inputbox" or i dont understand whats wrong. The reason for the vba code was to get data from a public xml api to that spreadsheet. So please help me out.
"Uninvited Guest5"?
I was remotely connected through Zoho Assist to a remoted computer, when I got a "poor connection" popup, but not my poor connection, which was listed as good, but for A "Guest5". There was not supposed to be anyone connected other than myself and the
How to set a "mandatory attachment field" as a trigger of another field?
I need to make it mandatory for my agent to attach a file in some tickets, depending on how was the issue resolved, but I haven't found anything that allows me to do it. I found alternate solutions, but any of these are ideal: To add an URL field as mandatory
Updating a date field in Zoho Marketing hub with "today" date
Hi - I've tried to figure this out but I'm stuck. In a journey in marketing hub, I want to be able to update a contact date field with a dynamic field that pulls "today"s date. Then be able to push that field to the contact in the CRM. I know how to push fields to CRM, but I don't see the option to dynamically add todays date to a field.
Message couldn't delivered !!!
Couldn't receive message. I've followed the setting of MX Records from Zoho to configure the MX records of my website domain in my DNS hosting provider (wordpress), but doesn't work...
Unable to change Interview Status
Even though I am designated Administrator I am unable to change interview status. I cannot find anywhere on Zoho to change the Interview Status permission.
Blueprint: Multi-select Lookup Field not available within Blueprint transition
Creating a Blueprint I need to include a multi-select lookup field in my process. The data must be entered to move to the next step. The problem Within the blueprint transition my multi-select field does not show as an option when I try to add it to the
Outlook Plug in and Outlook/Teams Integration
Issue: We have constant meetings occurring for various projects. These is very challenging and difficult to track in Zoho Projects due to lack of Outlook plug in and Integration. Suggestion/Idea: Outlook Plug: When creating a meeting, with the help of
Custom fields
Some of my custom fields in items do not have an api field name. How can I force this field name or either get the cf_id into the template ? The template ${SALES ORDER.Item.CF.<myFieldName>.Value} does not work !
Offers Module, where did it go?
Hi We noticed there was an offers Module which look really useful, and we were about to start using it then it disappeared? Will it be put back soon? Many Thanks Sharon
Need Desk Flow "Create Ticket" to let me specify a Desk Template
Need Desk Flow "Create Ticket" to let me specify a Desk Template
Instagram using personal account page insights and not Business Page Insights...
I need assistance on this. It seems the Instagram insight feature is pulling my personal page account insights from instagram and not that of the business account that i require. Does anyone know what is causing this? TIA Regards Tyrone
api calls
Moving all my external code to Zoho deluge, using "connections" When I look at the api usage dashboard, the used api call as of today shows the same count whether "Show only the API usage via Auth Token" is checked or not ! Is this an error, as I believed
Unanswered Questions (UAQs) taking too long to show up in Admin
I am in the process of creating a course on Zoho Answer Bot, and I intentionally tried a phrase which the bot could not handle. I did not do it from the simulator, but interacted with the actual live bot. While I did get the expected response from the
Validate new phone number across all Phone number fields to avoid duplicates
Hi, I wish to maintain multiple phone numbers of contacts, thus I have 3 Phone number fields in contacts module, Phone1, Phone2 and Phone3. I wish to use telephony integration mainly for incoming calls. Thus to identify which contact is calling using
Convert Authtoken to OAuth
When I was converting a Authtoken to OAuth, There is a error, below This is the first conversion. Why does this error appear? And, I think I set the params right.
Updating CRM Contact Info with Survey and Empty Field
Good afternoon, I am working on a survey to allow my contacts to update their own information. Thanks to the integration of Zoho CRM and Zoho Survey, I could populate the answer with the existing information, and people can update them if needed. However,
Filter and/or Sort Career Site
How can I sort the jobs openings listed on my Career Site? Ideally I would like to be able to have multiple Career Sites, each filtered to display the jop openings for a specific Department.
Duplicate value on duplicate field
Hi, I have created a field (Single Line or Long Int : the same problem) In a custom module with the option "Do not allow duplicate values". With a Deluge fonction executed by a workflow, I insert several entries in this module. But I see that there is several times the same value in the "unique" field !!!! Help !!! Thanks, Pierrot
US Holidays subscription syncs incorrect dates to CalDAV clients
I added the US Holidays subscription. On the Zoho online calendar, all the US Holidays show on the correct dates throughout the year. But, when the US Holidays calendar is synced to CalDAV clients (in read only mode), several US Holidays appear on incorrect dates. The CalDAV clients I used are: - The iPad iOS Calendar - Thunderbird Lightning Calendar - The eM Calendar client January Birthday of Martin Luther King : Zoho Calendar: Mon 20 Jan CalDAV clients: Sat 18 Jan February Washington's Birthday:
Cloudflare + Zoho One = Smart URL Problem of Marketing Hub
Cloudflare (and also other CDN providers) are a great and cheap way to increase the performance and security of a corporate website. Problems and solutions have already been offered in other forum posts. I would like to give a brief summary and specifically
Mac Thunderbird won't sign in to Zoho mail
Hello. I've spent all morning trying to make Thunderbird connect to the Zoho servers. I've checked and everything seems to be in working order. I can even log in web zoho mail with no problems. The Thunderbird app in my Mac cannot send the password or
Notifying customer when a ticket has been assigned
Hi guys, Just setting up Zoho Desk for my organisation. Currently when a customer creates a ticket (in portal or email), they get a auto notification saying ticket is created, and we'll get back to them soon. As a manager, I can then 'assign' the ticket to an agent. How do I setup the system so that the end-customer gets a notification from the system saying that the ticket is now assigned to $agent.... ??
Privacy Error
I am getting a privacy error message on my site www.PfabeLaw.com It says: www.pfabelaw.com normally uses encryption to protect your information. When Google Chrome tried to connect to www.pfabelaw.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be www.pfabelaw.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was
API works on master server but not works on the test server
Hello, I am a developer, and I do API connection to Zoho CRM. My problem is, that I am developing on test server, and I need to get Access token via API. The code is runing on the real server fine, but the result of the same code on the test server return
How to Add Video Gallery or Carousel to Zoho Desk KB?
Is there a way to add a Video Library in Zoho Desk KB, so that rather than navigating through many articles to find a link, or trying various search terms, someone can go to a single library page with all of the How To Videos available, or at least the top 15 or so? They are common pages, Zoho even has a number of tutorial video help pages for the various products. How can we do that in Desk? We have 4 dozen how-to training videos, a scrollable library with graphic thumbnails would help. https://www.zoho.com/campaigns/videos.html
New in Zoho Reports: Criteria based sharing
Criteria based sharing Zoho Reports now offers a powerful feature that allows you to define a criteria when sharing a view/report/dashboard. The defined criteria will determine the data that will be displayed in the view to the shared user. When a report is shared to a user(s) with an associated filter criteria, the specified criteria will be applied on the report shared, there by filtering the data viewed when user accesses the report. For example, if you want to share a Sales report to a Manager
Sync from CRM not working to Marketing Hub
i set-up simple sync as follows using a field based criteria and sync does not work from CRM. bombs out every time??
iCloud Sync with Zoho Calendar (Invitations)
Hello, everybody, today we set up Zoho Calendar for our team and imported the account via calDAV at Apple (MacBook). The appointments are displayed, but I can't confirm appointment invitations via Apple Calendar. When I click on "Accept", the appointment is displayed briefly as "Confirmed", then within a second it is displayed again as "Not confirmed". Is the problem known? What do I do here?
Custom Shopify Sender Email with Zoho
I have a Shopify store (storename.shop) and I'm trying to be able to respond to customers with a gmail account (storename.shop@gmail.com) and have it so the customer sees a custom sender email (info@storename.shop). I recently created the custom sender
Is there undocumented API call to set the Template attribute for create ticket?
Is there undocumented API call to set the Template attribute for create ticket?
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